How can leaders use AI to deliver faster technical answers without overwhelming teams or losing trust? In this episode of the Leadership in Manufacturing Podcast, host Sannah Vinding speaks with Ellen Albright, Marketing and Communications Director at E-T-A Engineering Technology, about building a practical AI agent to support sales and engineering teams.

This conversation explores how leaders can turn technical data into faster, more reliable answers by using AI as a first step rather than a replacement for human expertise. Sannah and Ellen discuss governance, training, and change management, and why successful AI adoption depends more on leadership clarity than on tools.

This episode is for leaders in electronics, manufacturing, and supply chain who want to move beyond experimentation and implement AI in ways that improve efficiency, protect trust, and strengthen customer experience.

In this episode, you will learn:

How leaders build AI agents to support sales and engineering teams
Why AI works best as a starting point, not a final decision maker
How governance and training shape successful AI adoption
Where human judgment and validation remain essential
How to align AI initiatives with real business goals

About the guest:

Ellen Albright is the Marketing and Communications Director at E-T-A Engineering Technology, where she has spent more than 20 years leading multi-channel marketing, sales enablement, and channel partner initiatives. She is actively involved in implementing people-first AI strategies that improve internal efficiency while protecting engineering expertise and customer relationships.

Hosted by:

Sannah Vinding is an engineer, B2B marketing strategist, leadership educator, and host of the Leadership in Manufacturing Podcast. She helps leaders across electronics, manufacturing, and supply chain build people-first cultures, communicate clearly, and lead with confidence as technology continues to evolve.

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