Tue Oct 29 2024

About Kerry Robinson: Growing up, Kerry Robinson wanted to be the Prime Minister or a CEO. Fortunately for the world of AI, his career path never led him to Downing Street. An Oxford-trained physicist with a Master's in Artificial Intelligence, Kerry excels in turning complex tech into practical business solutions. As VP of Conversational AI at Waterfield Tech, he puts his 20+ years of experience to work leading their R&D team, enhancing business interactions through advanced chatbot and voice strategies, and reshaping the way they connect with customers. Welcome to the brighter, smarter, stronger side of AI. Kerry may have arrived first, but he’s committed to fostering the innovation that allows others to join him. In this episode, Dean Newlund and Kerry Robinson discuss: AI leadership in business transformation AI’s role in streamlining customer service Generative AI’s expanding capabilities and automation Ethical challenges and bias in AI systems The future of AI from gener...