The blog post What if a book could become an interactive coach instead of a static reference? In this episode, Mark Graban shares a behind-the-scenes look at his experiment turning the award-winning book Lean Hospitals into an AI-powered chat assistant embedded directly on his website. What started as a Friday afternoon curiosity quickly evolved into a working WordPress plugin, a subscription model, and a new way to deliver improvement knowledge on demand. Mark walks through how non-developers can use AI tools to write functional software, what he learned comparing different AI coding assistants, and why the real breakthrough isn’t the technology — it’s the ability to access proven Lean thinking at the moment of need. He also explores the broader implications for leaders and organizations: Could AI assistants trained on your own standards and practices reinforce daily management, support problem solving at the gemba, and scale coaching without more training sessions? This episode i...