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The COVID-19 pandemic has not only affected in-person court hearings, but has similarly affected the arbitration world as well. In-person arbitration hearings are now difficult to hold, owing to travel restrictions and the difficulty in safely conducting face-to-face hearings.

The arbitration world is rapidly adapting to remote arbitration hearings. The Arbitration Institute of the Stockholm Chamber of Commerce, one of the leading institutions for international arbitration, is leading the charge to adapt arbitration processes and technologies to remote hearings.

Lise Alm, head of business development, discusses how her organization is helping to transform arbitration heariings not only for the current situation but to prepare for the future as well. Sebastiaan Bos, director of solutions for Europe, the Middle East and Asia at Thomson Reuters, joins the discussion to discuss how advanced workflow technologies such as HighQ can help enable this transformation.