On The Margins: How procurement leaders can maintain supplier relationships, support teams, nurture trust and build resilience in volatile markets.

IN THIS EPISODE WE DISCUSS:

[06.24] An introduction to Michael van Keulen, and what he loves about travel and spending time with the supply chain community.

“I love to connect, I take so much pride in what I get to do every day… Helping and playing a role in the community we’ve created keeps me energized.”

[08.31] From the opportunities in technology to big macro challenges, the issues that are top of mind for the procurement community right now, and why collaboration remains crucial.

“We’re excited about technology, there’s so much out there… Finding the right solution isn’t easy, but there’s a lot of attention now paid to technology in procurement.”

[12.48] Coupa’s Mind Your Business campaign.

[14.08] The importance of talking about how to thrive through cost-cutting and corporate changes.

[15.09] An introduction to Rendi Miller from GitLab, and what she loves about procurement.

“Like many people, I fell into procurement. And it’s served me so well because of the network of people I’ve met, friends that I’ve made. It’s a really unique group.”

[18.10] How to approach change and navigate transition, and Rendi’s personal experience of managing big corporate transitions.

“The one thing we can always count on is change. You need to be adaptable, and not be afraid of it… Have trust with your employees as a leader, and have a solid foundation built for your people, processes, and technology.”

[21.48] Rendi’s advice to her younger self for navigating change.

“Every time I’ve been through some sort of change, it’s really been for the better in the long run... You can’t be shortsighted.”

[25.14] The challenges Rendi faced, and lessons she learned, from managing corporate transitions.

[27.40] Rendi’s advice for procurement leaders to help maintain supplier relationships in the face of pressure.

“The time when you need them to step in and help you with a reduction is not the time to start building a relationship! The time to build relationships is right from the beginning… Treat them as partners instead of just vendors that work for you.”

[30.13] How leaders can support their teams emotionally during big changes.

[34.18] What procurement leaders can do now to improve resilience for the future.

[35.15] It’s trivia time! Three questions stand between an audience member and a brand new pickleball set.

[40.02] Coupa Inspire returns in 2025 – don’t miss your chance to meet Sarah and Michael in Las Vegas.

RESOURCES AND LINKS MENTIONED:

If you enjoyed the show, there are plenty more episodes of On The Margins to explore, or check out 213: Manage Your Supply Chain Planning Smarter and Safer with Coupa.