"The actions that we take are the things that are going to get us results, whether we like it or not. And so looking at those results, which business leaders are looking at all the time. We're always looking at those results. Are we meeting our outcomes? Are we meeting our metrics? And if we're not getting those results, well, we're not taking the right actions." Katie McLaughlin

Katie McLaughlin returns to Life Beyond the Numbers to chat to me about the team dynamics and how our emotions and actions driver our results. We cover the role emotions play in shaping team performance and the link between emotional awareness and intentional action in the workplace. Katie speaks of her unique use of theatre techniques to help teams explore and transform workplace dynamics. We chat about the importance of having fun and creating moments of levity to improve team culture and how leaders can foster psychological safety and trust within their teams. A key takeaway from this episode is the common misconception we might have that if our actions got results there's this assumption that those actions are correct ... however, there's a lot of different actions that could be taken to get the same results.

Katie McLaughlin is an engaging speaker, workshop facilitator, and strategy consultant with over 15 years of experience in high-growth companies such as Wayfair, Upserve, and Rocket Lawyer. In 2020, Katie founded McLaughlin Method, a boutique consulting firm specializing in improving team and company culture through actionable, interactive, skill-building programs. She facilitates team workshops as the core focus of her practice, customizing sessions to fit specific industries, team dynamics, and outcomes. Leveraging her background in theater, Katie creates a fun, judgment-free environment where teams can improve collaboration and achieve goals through empathy, open communication, and conflict resolution. She has facilitated thousands of workshops, helping teams build collaborative cultures and achieve immediate improvements in empathy and connectivity.

Connect with Katie:

Her website: www.mclaughlinmethod.com

On LinkedIn: https://www.linkedin.com/in/mclaughlinkatie/

Resources Mentioned:

Free Team Health Score Quiz www.teamhealthscorequiz.com

Episode 104 Your Intention https://www.beyond-thenumbers.com/podcast-episodes/104