How can you lead with humility and empathy without compromising your performance?

Today our guest is Mimi Nicklin, an empathy expert, bestselling author, and keynote speaker with her company Empathy Everywhere. If you want to lead people well, you first have to understand them, and that’s where empathy comes in. In this episode, Mimi breaks down common misconceptions about empathy, how listening differs from hearing, and the practices you can implement to increase your empathy right away.

Topics discussed in this episode include:

Why empathy doesn’t conflict with performance (it actually fits right in).
Why understanding other people is an important skill to have as a leader.
The idea people have about empathy versus what it truly means.
What makes empathy a hard skill (not a soft one).
The difference between listening and actually hearing someone.
Simple tips for working on your empathy with others.
The role your body language plays in building trust.
The importance of emphasizing accountability alongside empathy as a leader.
How to handle difficult situations with team members empathically.
What we can do to teach young people today about connection and empathy.
How being a strong leader starts with understanding yourself.
The micro ways you can put empathy into practice today.

Empathy Everywhere: https://www.empathyeverywhere.co

Mimi on LinkedIn: https://www.linkedin.com/in/miminicklin

The Art of Strategy: https://www.theartofstrategy.ca

Alison on LinkedIn: https://www.linkedin.com/in/alisongeskin