Today I have a fun conversation with Gil Crosby, an organizational development pro who’s been in the field since 1984, a professor at the Leadership Institute of Seattle, and the author of multiple books, including his newest: Leadership and the Front Line Workforce: Lessons from the Targets of Change. Gil and I go deep on a deceptively simple idea: the basic dynamics of how humans work together haven’t changed nearly as much as people claim. Tools change. Technology changes. But the fundamentals of motivation, ownership, trust, and authority? Still the same. And if you lead people like they’re machines—don’t be surprised when performance stalls.