In this episode, I sit down with Darren Chait, Founder/COO of Hugo, at their San Francisco headquarters. Hugo is a connected meeting notes platform that integrates with all your favorite tools. Darren started Hugo to solve the problem of creating a more open and collaborative team culture. We discuss product analytics, pricing strategies, the importance of storytelling and much more!

A few highlights and callouts from the episode 📢:

The team at Hugo recently released a book on building a 10x Culture
We mention a bunch of tools you should know about, links below:
Customer comms/feedback: Intercom, Ask Nicely, Delighted
Product event tracking/analytics: Segment, Mixpanel, Heap Analytics, Pendo, Chartio
Roadmapping: Product Board
Great article about product-market fit by Rahul Vohra (CEO @ Superhuman)
Good conversations about pricing. Shoutout to Patrick Campbell from Profit World, here's a cool post by Patrick about Slack's pricing
Conversational marketing - shoutout to Drift
Jobs to be done framework, Clay Christensen

Cheers,

Dan