In this episode of Making Strides for Animal Chiropractic, Dr. Katie discusses essential strategies for providing a luxury experience that clients won't find elsewhere. She shares practical tips on how to understand and meet client expectations, ensuring an unmatched journey from appointment to lasting appreciation. This episode continues the series on building a flourishing animal chiropractic practice and previews topics from her upcoming presentation at the AVCA conference in Dallas, TX this November!

Topics covered in this episode:

Building value to retain clients
Understanding client expectations
Making a positive first impression
Effective communication with clients
Aligning goals with pet owners
Being approachable and supportive
Maintaining consistent experiences for your clients
Going above and beyond

Making Strides for Animal Chiropractic Links and Resources:

Visit the Making Strides for Animal Chiropractic website
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Learn more about the 2024 AVCA conference

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Creating a Lasting Impact: Retention Strategies for Chiropractors: Phase 3 and Phase 4 Guide; Dr. Kaitlyn Lackey, DC

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