As AI and automation reshape the workplace, companies everywhere are trimming management layers in the name of efficiency. But how lean is too lean?

In this episode of Management Muse, Cindi and Geoff examine what happens when managers take on too many direct reports, what AI can (and can’t) replace, and the long-term costs of organizational flattening.

Discover the key dynamics that predict performance and retention, and the simple managerial practice that could safeguard them both. If you’re evaluating how to restructure around AI, this episode will help you strike the balance between efficiency, results, and the people who make both possible.

Episode Highlights:

How AI and automation are reshaping management
What efficient companies overlook about long-term success
The breaking point for leader bandwidth
What happens when managers lose touch with their teams
Key habits to prevent burnout and builds engagement

Watch This Episode on YouTube: https://youtu.be/5hkqOAMQdFA

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Want to Go Deeper? Check Out Our Recommended Reading:

Cantrell, S, Kirby, L, et al. “Is there still value in the role of managers?,” Deloitte Insights, 24 Mar. 2025. https://www.deloitte.com/us/en/insights/topics/talent/human-capital-trends/2025/future-of-the-middle-manager.html
Fischer, C, Amabile, T, and Pillemer, J. “How to Help (Without Micromanaging),” Harvard Business Review, Feb. 2021. https://hbr.org/2021/01/how-to-help-without-micromanaging?
Rogelberg, Steven. “Make the Most of Your One-on-One Meetings,” Harvard Business Review, Nov-Dec. 2022. https://hbr.org/2022/11/make-the-most-of-your-one-on-one-meetings

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Ep 85 - How AI Is Stretching Managers Too Thin—and What It’s Costing Organizations

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