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Welcome to Manager Tools.
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This is Sarah and I'm Mark.
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Today's podcast, presenting failures, chapter one, Front of Room behaviors, part one of one.
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As always, our content has been crafted by humans, and we're now certified by Proudly Human. The questions this cast answers are, what are some common presentation mistakes? How effective are most managers when they are presenting not? And how can I improve my presenting skills?
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If you want answers to these questions and more, keep listening. Your peers at this level aren't in your building, and most of them are figuring it out alone, just like you are. The mConference connects senior professionals and executives from across industries for two days of focused development, honest discussion, and the kind of relationships that that change careers. McConference 2026 will be in Los Angeles on October 6th and 7th. Get registered now at manager-tools.com mconference so, Mark, too many managers, and frankly, you'd think it'd get better, but it doesn't. The majority of executives as well. Yeah, exactly. Are terrible at presenting. But folks, getting good at presenting is like getting good at managing. And what that means over here at manage your tools is since everyone else is so terrible, all you have to do to be seen as excellent is not be terrible. And part of the problem really, in this respect is most of us tell ourselves that we're good at it. And the reason we can get away with continuing to do that is because no one ever tells us that we're horrible.
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Yeah, the average manager is. I mean, I see manager presentations all the time. They're terrible. They make every mistake that a person can make. The people in the audience, they just want information, and they may not be that person's boss, so they're not going to school them on it. And they tell themselves they're good at it because no one ever tells them they're horrible. And nobody else thinks they're horrible. They think this is just the state of presenting. But think about that for a second. When you have to sit through presentations, do you find the presenter sharp, smooth, eloquent, knowledgeable? No, you don't. And you don't tell anyone they were boring and selfish and had too many slides. I hate to say it, but most of us are contributing. Part of the system that makes everyone terrible, and we don't recognize it and we should do something about it. And that means getting better ourselves and encouraging other people to get better as well.
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Absolutely. All right, our outline for today. First, you are the presentation. Face the audience, do not read your slides and learn how to use a remote or a laser.
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Yeah. So I'll start with you are the presentation. We're going to start this entire series of presenting failures cast with this basic reminder. We're going to say it over and over and over again. You are are the presentation, not the ideas, not your slides, not your charts. And everybody spends all their time on their slides and not on their own behaviors. Not your charts, not your graphs, not your fonts, not your animations, not your colors, not your speaker notes, you physically, you and your behaviors.
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And what you means, folks, is three things. Your knowledge, your behaviors and your relationships. Put more scientifically, I guess you could say what you know, what you do and who trusts you. And we're going to share more details on how to win around those three components of successful presenting in our future guidance. Again, this is chapter one of a multi chapter series. But today's guidance isn't directly about seeking success as a presenter. It's more about avoiding failure. We'd love to not have to do it, but everyone is failing so often and so badly around us all the time that we've decided to ring failure's neck before we put a metal around the neck of success. So today is, is all about let's just not do these things ever again.
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Yeah. So we start with this reminder because we don't want you to think that the elimination of failure modes is the same thing as success. We've said that two decades long, avoiding failure is not the same thing as seeking success. And in fact, that's how most managers can conduct their managerial behaviors too. They're just trying to avoid failure. They're spinning plates, they're trying to do everything as opposed to focusing on the things that are really important. But Dark Mark, who we recently announced is going to make a comeback, would say that since virtually every manager is so terrible at presenting and we mean it. Terrible. We mean it with a good heart, folks, but terrible. All you have to do is not be terrible to look pretty darn good.
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And now we've got a bonus for you, which we will be repeating in each and every cast of this series. If you really want to be a good presenter, all you have to do is rehearse, stand up, know your material and say it out loud a few times before you actually deliver it. That's, I mean the silver bullet, if the slowest moving bullet on the planet potentially. But that is, that is the way is you actually practice it a few times before you get in front of your audience and say it for what is for many people, the first time ever.
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We'll have an entire chapter on rehearsing. But I can tell you right now, one of the part, one of the first parts of that, that podcast about rehearsing will be this. I know you think you don't have enough time, but you do. You're spending all that time on creating your slides and making them pretty. And you don't have to. You don't have to have animation, you don't have to have all the stuff that people do. You don't have to have as many slides as you do.
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And now with Claude, you can just outsource that and use that time, shorten
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the amount of time you spend on that and spend the time where it really matters on rehearsing.
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Yes. Now, before we go on Mark, I feel like for some of the newer community members, we should give them a quick review on what Dark Mark is.
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Oh, sure. So we've been doing this now for 21 years. Crazy. And still incredibly popular and still hundreds of thousands of listeners all over the world. And Dark Mark occurred because periodically when we're doing a podcast, I would go on a tangent, some would say a rant about things that bug me in the world of management or professionalism or leadership or corporations or organizational structure or systems or whatever. And I would be very blunt. And the vast majority of people who are going to coach or train you or provide you guidance, not as knowledgeable as they should be because they haven't been doing it very long, but they're also loath to correct anything or be totally honest about something. And so periodically I would go on these three or four minute. I call them a tangent. Some people called them rants. And I actually apologize many times. I did. I said, I'm sorry, but I have to address this because it's the elephant in the room. We're talking about one thing, but a tangential area was important. And I say, gosh, you guys, you have to learn this. You have to do this. You have to know it. You can't. Not so on and so forth. And somebody, maybe it was Mark, maybe it was Mike, I don't know, said, oh, you sound like Dark Mark, which of course has vague connections to Harry Potter and Voldemort and so on. But at one point I said, I apologize for it, I think in things. I think. I think 10, 15 years ago, and said, yeah, I really need to stop doing that. And people roared and said, no, no, no, we love that he's our favorite guy who's. Who's being candid and so on. So that's what Dark Mark is. And he's been dormant for a long time now. But I mentioned it to a few people in the field over the last six months and they all said, yes, please bring that back. Please be candid with us. Please tell us stuff that may not be in the show notes but would be helpful to us in applying the knowledge that you're sharing that particular week. And so we just announced last week and things we think, we think that
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we're bringing it back.
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Dark Mark will be returning with his own series. Interestingly, somebody asked me, is there enough? And they said, oh yeah. And I read like 10, 10 podcast titles of Dark Mark. But I also want to share one other thing. Somebody wrote to me recently and said, hey, I'm excited about Dark More coming back. I really like it when you give us more information about something that we don't understand or wouldn't be exposed to, that we should know about, that affects our business. And I'm wondering how much Dark Mark guidance will actually help and whether or not I need to be careful out who I use it with. Well, what I would say is that Dark Mark generally is not guidance. It's commentary about the systems and processes and people and events that occur in our careers and our professional lives that are difficult or challenging or just plain wrong or idiotic or unethical or frankly evil or selfish. Usually it's selfish.
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Galactically stupid.
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Galactically stupid would be a good way to put it. That's a quote from A Few Good Men. I think it was Tom Cruise that actually said it. Yeah. So darkmark won't necessarily be. We wouldn't be putting out guidance. That said, there will always be guidance in manager Joel's cast, but the Dark Mark topics may not be specific guidance inherently.
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Yeah, exactly. All right, so jumping into our first piece then, of guidance beyond the you're the presentation, which is going to be a standing item in these casts. Face the audience. All three of the failure modes in this chapter revolve around your physical presence while you're presenting. And in that way they're all related. And you'll hear the connection in the guidance. We're not starting with these three recommendations because they're more important than the other things relatively. Rather.
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Right.
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Because they seem to be most popular, most prominent.
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In a bad way.
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In a bad way. Exactly. Exactly. And everyone stinks at these behaviors everywhere, all of the time. So I mean, just low hanging fruit, if you want to call it, these are some of the biggies.
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Yeah. If you change these three things though, because they're so popular. You will immediately make a difference. The audience who have seen you before, if you've been doing these things, and I would be willing to bet on 100 bucks that you do that, in fact, the audience will immediately recognize that you have improved your game. And once you do that and you get some positive feedback, somebody says something like, hey, you're really good this week. You're really good. That was really, really good. They won't really know why, but it's because of these three things. So remember, now we're talking about facing the audience. You are the presentation, okay? The presentation is being given to the audience. The audience. Your audience is your evaluator. There can be no other reasonable direction of focus for a presenter than the audience. Unfortunately, what we see is by our physical movement, by our body language, by our physical presence, we send a different message to the audience.
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Yeah, that's exactly it. So, folks, all that said, you must face the audience 99% of the time you're presenting. Your shoulders must be squared to your audience. So how can you measure your shoulders being squared? How do you know what that even means? It's easy, folks. When you're standing up straight, there's a straight line between your shoulders. Connecting your shoulders, make an invisible line perpendicular to your shoulder line coming straight out of your chest, starting at your breastbone toward the front.
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Yeah. Notice, folks, we're talking about your shoulders, not your face or your head. Your head can turn on top of your shoulders. I think you've probably learned that by now. You can look in a different direction than your body faces, but it's your body that faces, not your face. Okay? The audience, without even looking for this, knows when you are not facing them, when you have turned away from them. This is counterintuitive, but it's true. The audience recognizes that you're focused on them. And frankly, the way most audiences are set up, if the perpendicular line from emanating from your breastbone out from your shoulders and is pointed at the audience, even if you turn your head, unless you turn it in a way that wrenches your neck, you will still be looking at the audience. But the audience is tuned at a more subtle level to feel your shoulders facing them.
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Okay? So now we've got our facing line emanating again from our breastbone at a right angle to our shoulder line. When we face with our body one way, the facing line moves with us. And now it's simple. Your facing line virtually never points away from your audience. You never turn so far right that Your facing line is to the right of your audience. You never turn so far left that your facing line is to the left of the audience. And we say virtually, folks, because there are going to be moments where you're walking from one side of the presentation area to the other. And we're really not recommending you do some sort of weird shuffle so that you can get from one side to the other.
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Right. With the line still pointing at the audience.
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Yeah, exactly. You could be writing, for example, on like, a whiteboard or on an easel stand. We're not recommending you try and do that with, like, one of your hands or over your shoulder so that you can stay facing forward, because that's weird. And we said 99% of the time facing your audience. So there are going to be those moments where you aren't within this facing front space. But that's kind of what we mean.
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Yeah. A classic example of how poorly presentation skills are understood by the average professional is the number of TED Talk presenters. And believe me, folks, I. I know you're going to tell me. TED Talk presenters are the creme de la creme. They're not, okay? Mostly they're egotistical. They want to get in front of an audience. They want to help their personal brand. There are exceptions, of course, but the vast majority of them are terrible speakers. And they have a habit of pacing back and forth across the stage as they speak. They seem to be saying, hey, you lowly folks down there, let me let you inside my exalted, elevated world that I live in as I mentally pace through my random thoughts in front of you because I didn't respect you enough to think about you and rehearse. As part of that respect that I would be showing you here today. Imagine somebody talking to you in a conversation and pacing back in front of you like your Sherlock Holmes, or somebody discovering E equals MC squared or the gravity or calculus or something, you know, holding a pair of glasses and twirling them and just sort of musing for the audience. It's not your job job as a professional. And they shouldn't be doing that either. It's arrogant. It's selfish. When TED Talk people don't face their audience. That's all the tell you need to know that they don't get it. Folks, I'm going to say it again. It's never about you, okay? As far as you are concerned, you are the presentation. But ultimately, the presentation's value is determined by the audience. It's never about you. It's always about the audience. So you must face them.
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Absolutely. So, folks, can you face the left side of the audience with your facing line and turn your head to the right side of the audience? I mean, it's. Sure, yeah, of course you can. Yes. Your neck turns. You're absolutely right. You can turn your head as much as you want. But it's not your sight line that matters to the audience. Again, it's your facing line that matters to the audience.
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That should be changeable right now. Now, the first time you do it, you're going to feel awkward, okay, because of these next two things we're going to talk about. And you'll realize the tyranny of 99% when you start hearing about these next two, which causes everyone to break the first rule. So our second bit of guidance is, whatever you do, please, dear Lord in heaven, do not read your slides. Okay? Now, we're hopeful that you remember we said a minute ago that all three of these failure modes are related to your physical presence. We also hope it's obvious that you can't be facing your audience if you're reading your slides. Now, by that, I mean the slides that are being projected to the audience. Okay, we. I think we'll talk about confidence monitors here in a minute.
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We will.
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It marks you as a rank amateur. Unprepared. That's the big problem. Unprepared, that you don't know your content well enough to not read the slides. It makes you look nervous. And there are too many other pejoratives I won't include. I just won't include them.
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Absolutely, folks. Again, your facing line is the unconscious message that your audience is receiving about what you think is important, about what you prioritize. Yes. So face your slides. And you're basically just saying to your audience that I care more about myself and my content than I really care about you. Your audience is the most important part of this presentation. Communication is what the listener does. Face your audience. You care about them. They're the most important. Turning around and reading. Very bad. Yeah, very bad. Very bad.
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And I gotta tell you, folks, holy moly. Is reading slides popular? It's the go to quote, unquote, not facing your audience move of 90% of the presenters that I see these days. If an alien came down to the average corporate meeting and saw slides being presented, they would assume that meeting's nicknames were Story hour because of all the reading going on.
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But, folks, since we already said you shouldn't be facing your slides, since you're supposed to face your audience, why do we even need to say don't read your slides? I mean, because it does seem obvious. But, folks, the reason we have to say it is because everyone does it. Everyone. And it's wrong. And this series of guidance is all about failures. And even if you don't think you do it, you do it. I assure you, you do it a lot more than you realize you do it.
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And look, there's actually another reason to mention reading your slides. And there are actually three of them, three destructive outcomes between you and your audience when you read your slides. The first one is your audience, when you read, knows you don't know your content well enough to earn their attention. If you had considered the cost of their hourly rates times the number of people you're presenting to, plenty of our meetings would get very expensive very quickly. If you did respect the investment happening. And it is an investment in every meeting. In fact, I've mentioned a few times over the last two decades that there used to be, and I think there still are, but they're not as popular as when they first came out. Meeting timers. And what you would do is the meeting timer was hooked into the salary situation of the company. You could load salaries in there and then it would tick off with money. Every minute that went by in the meeting and people are gassed. They're like, oh, we've got to shorten these meetings. Oh, we got to do this. Yeah, it's horrible. It's expensive. And people hate meetings partially because they don't have agendas. They start late, they finish late, and people don't appreciate the waste that's going on. So if you did respect the investment, you would know your material so well through rehearsals. That's the only way you're going to get there. You would never dream of reading it to the audience.
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And, folks, another one of the destructive outcomes is that when you turn around and you read your slides, your audience thinks you care more about the material than them. And folks, there are a lot of speakers that I've seen that are so enamored by the words that they want to say. Oh, yes, how they want to say them, that they don't want to get it wrong. So they're looking directly at the slides to get it. But that's giving your audience the exact wrong impression. And why wouldn't they have that impression? I mean, you've turned your back on them and now you're talking to your slides as if the only two people in the room are you and your slides.
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How romantic that sounds. That Sounds dark. That's a dark mark moment right there. And look, guys, the other thing is, if you're looking at your slides, so is the audience, because they're not looking at you because now you've turned your back on them. Shame, shame, shame. Your audience can read, and you don't need to insult them by reading to them. If you're going to read your slides, just don't read and tell them, go ahead and read my slide.
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Yeah. Now, folks, I talked a little bit about rehearsing earlier, mentioning that is the world's slowest silver bullet. And again, that's why people end up having to read their slides, right? They've decided that they needed to save time and they've not rehearsed. But reading your slides is an embarrassing rookie error. And, folks, just because everybody else does doesn't mean that you're doing it. Just makes you an average presenter. It makes you equally terrible. So, I mean, I guess if you want to consider yourself equally terrible, that's fine. I wouldn't if I were you. But, yeah, don't think you're average.
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Exactly. How do we avoid reading? Folks, we write things on our slides that we don't intend to say verbatim. What you're doing when you prepare your slides, because you know you're going to read them, is you're writing things that you're going to say verbatim. And you don't need to do that. What we do is we rehearse the words we're going to use to characterize or highlight or illuminate or elaborate on the points our slide is making. Okay? We don't write on the slides the things we tend to say. Okay, we have bullets there. But then we talk about, we characterize it, we highlight it, we illuminate it, and so on through rehearsal. We make our slides a memory device for our audience. We're not actually going to say many of the words on our slides, but our slides will be something that to help them remember.
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And we did refer to the use of confidence monitors, which we think are a great tool. Folks, if your organization, your presentation location, wherever that may be, doesn't come with a confidence monitor, we would recommend you create your own, essentially by setting up your laptop to mirror the presentation screen and thus have what amounts to a small confidence monitor for yourself that you can glance down at occasionally. That way you'll have your slides in front of you and you're never going to have to turn around to read them and therefore avoid admitting that you don't know what's in your presentation? We admit that logistics and physical space do make confidence monitors a bit of a challenge at times. Never mind. I mean, if it's a. An event, location cost, I would say, also comes into play when it comes to confidence monitors. But again, we heartily recommend the use of confidence monitors when and if you can use them, because they can absolutely help make you a better presenter.
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Yeah, I'll go a step further here and say if we've got senior managers listening, and I'm sure we do. I just finished an effective senior manager conference. It was great. We had a great. A great time. But even if you're a manager, if you have your people presenting using slides, share this information with them. Share it with them. Okay. And help them learn to speak to the audience by facing the audience. And make a confidence monitor available to them so they can look down and quickly remember where they are in the rehearsed narrative that they have that is supported by their slide. Okay? Make it easy for them. And if you can't, okay, fine. But allow them to have a printed version of their slides on the desk in front of them so they can look down at that. You might even help them prop it up a little bit so they can see it if they're standing next to the end of the conference room table or whatever. And, you know, when it comes to confidence monitors, we've been in many organizations where confidence monitors were used for bigger meetings. And the history of all the presenters reading their slides with the backs to the audience is still true for 80% of them.
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Yeah, you're absolutely right.
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Because. And that's not because the confidence monitor doesn't work. It's. We have this ingrained behavior that I'm supposed to turn around and read my slides to the audience as if I'm a part of the audience and I'm the teacher reading along again, story hour to the alien.
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And folks, just a little footnote here before. Before we move to our next point and something that we're going to get around to explaining at a much deeper level in the future. But a start for today. When you write your slides, you're using your writing brain, but when you talk, you're using your speaking brain. Great presenters speak to the audience about the slides because they know their slides were written and not said and were therefore never meant to be said to begin with. I mean, even if you read word for word, every single word on the slide, it doesn't sound good. It doesn't sound good as a presentation because it's A different kind of forum for your words. That doesn't sound like I was meant to say these things.
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Now, you might notice, folks, that we're presenting to you now and we're not using slides, obviously. But one of the things you'll notice if you're a licensee, and if you're not a licensee, we encourage you to do so. Help us spread the word about good management. The prices are very reasonable. It comes with a whole parcel of digital tools and so on. But if you're a licensee, I don't know if you've noticed, but when you read the show notes, 99% of which I've written, they're written so they can be spoken. They're written in common, everyday language. In fact, every time I get Word to correct my slides, I use the editor feature. And I really like the editor feature. It trips up on every single contradiction. It says I should say they are and you are rather than their and your or it is rather than is. And I think it's because the editor believes this is a word document and it's long and it has multiple parts and it has an outline and so on, that it's formal writing. And I haven't figured out how to turn off the formal writing yet, by the way. If you figured it out, email me marketmanager-tools.com and help me with that, because I'm writing so that it's easy to talk about it. And every great writer will tell you, write the way you talk. Okay, now, not if you're a PhD person writing a dissertation. And speaking of which, didn't we just have somebody in our community get a PhD?
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Yeah. Who was that final person? It was Todd Schofield. Congratulations, Todd.
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So, Todd, congratulations. Todd just successfully defended his PhD at Pepperdine University. I think it's on business. It's on a very particular part of business.
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Well, if the folks here are interested in what it's about, Todd is giving a presentation at the M conference on his dissertation topic.
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Oh, my. I feel very dumb right now.
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I know.
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PhD talking about that's great. And Dodd is such a nice person, I'm not surprised he's willing to share it.
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Hey there. Got a graduate in your life. The first job is exciting and harder than anyone warns you it'll be. First Job Fundamentals teaches new professionals how to build relationships, deliver results, and get noticed early. And it's included in any of our licenses, so you can give it as a gift that actually matters. Find out more@manager-tools.com licenses to buy a gift for the grad in your life.
B
Okay, last item, folks. You have got to learn how to use a remote. A presenting remote that allows you to forward, advance and retreat your slides. And also how to use a laser pointer, if in fact you have one. The average level of quality in usage of slide projector remotes is a three on a tin scale. This is a dead easy thing to master, guys. And yet 90% of presenters fail in the first minute. The average level of quality and usage of a laser pointer is on a scale of 1 to 10. A 1 or a 2 and a 1 would mean pointing it out the window and trying to distract a commercial pilot trying to land. That's how bad it is.
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So it's pretty bad. It's pretty bad. And folks, we can just start with the actual remote itself. You've got to put your remote in your non dominant hand. That way your dominant hand is 100% free to make the normal gestures you would normally make when you're talking, which always favor your dominant hand. So you don't want to tie your dominant hand up with something in it. It'll make your, your presentation style look more rigid, look more formulaic than you want it to, and you want to
B
come across good way to describe it.
A
More, more natural, like a person again talking to them. So keep your remote in your non dominant hand.
B
Yeah, now this gets a little dicey. You'll have to think this through, so bear with us. Because often the presentation remote, the remote for your slides is the same as your laser, so you'll have to keep that in mind. But look, folks, rehearse with your remote. In a future chapter, we'll talk about memorizing the first line you utter with each slide and the last line for each slide so that when you say it, you know you're starting that slide and you know when you're done with the slide so you can advance your slides. That means coordinating with your slide remote as opposed to coordinating it turning the page on a written deck, sitting at your desk. If you're sitting at your desk and you're turning pages and slides at your desk, that's not rehearsing. You have to stand up. You have to use your presenting voice. You may have to do it at home, you may have to do it on the weekend. If you've got three presentations in a week, you may have to come in early one day and spend an hour in your office presenting. By the way, I heard a neat trick for somebody recently. I've never tried it before. So I can't hardly recommend it, but he swears by it. He comes into his office, he has a big monitor. He turns the monitor around so he can stand on the other side of his desk. He has his remote. He's got his PowerPoint or his keynote presentation up there. And he presents to his monitor. Now you might say, wait, Mark, but he's looking at his slides. Yes, but he's using his monitor in his office as a confidence monitor. Okay? He's getting used to the slides and what he's going to say in it. And as long as you can have a confidence monitor or maybe even take the slides away and just put them. Take the confidence monitor away and put your slides on the table in front of you. And when you change the slides, turn the pages on your deck, that's fine. It would be so much better if you just kept your facing line pointed toward the audience and you learned how to use a remote. So when you're rehearsing. Rehearse with your remote.
A
Yes, yes. And folks, another good reason to rehearse with your remote is you're going to learn where the buttons are on your remote. And for the record, less buttons are better. If you're out there today choosing or buying a remote, you don't need a remote that does the highlight feature, that moves the slides around, that does a Spotlight. No, I do. There's so many fancy things that your remotes can do. And again, you are the presentation, not your slides, let alone your fancy dorky remote that you've got. That is not the presentation. No one cares about your remote. It's a one second impression that you're leaving that is not nearly as important as your presentation.
B
Right. Which is you. Of course. Years ago, we had a fairly small one, a really neat little small one that would fit in your hand completely. I have a longer one now. They don't make it anymore.
A
Are you talking about that Logitech one? And it was kind of. It was, it was. It was indented in the middle and it had like. It was bulbous. It was like round at the top and around. I know. They stopped making that. I used it to live. Died several times. They won't repair it either.
B
Yeah, they're trying to add more features and the first one didn't have any features because software wouldn't talk to something. It probably didn't have a big enough CPU and in the slide.
A
Yeah, I would guess.
B
But it was my favorite and still is. I like my Logitech one now, but it's not Nearly as good as that one.
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But what I will say of my current one mark, which is the same one you have, is it's slick. It's probably the wrong word. It's slippery. Like sometimes if my hands are dry and I turn, it could slide out of my hand.
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Slide right out of your hand.
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Whereas that other Logitech one was not grippy. That's the wrong word. But it was. It was matte on the outside.
B
Plastic mat.
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Yeah.
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And also that bulbous part sat right in the cup of the palm of your hand.
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It did. It did. It would never fall out of your hand. It was always there. It was like it just was glued to your hand in some magical way. So, folks at Logitech, that will serve
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as our high tech nostalgia moment.
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I loved it.
B
Okay, now, when it comes to lasers, good Lord help us, okay? If you were to have a laser that would leave a trail of where each manager points it, we would all be living in a Jackson Pollock painting. Or one of those disco laser light shows with mirror balls. Or a laser system that protects the crown jewels with like 500 lasers. It's. It's visual Tourette's. It is incredible, folks. You cannot move your laser up and down, over and over again on a column of figures, okay? You can't do that. Don't wave it in a flat, wide, lazy Z. When you highlight some prose text. We could give 20 more don'ts, okay, but here's the do with the laser off. Point it at what you want to highlight, turn the laser on, then turn the laser off without moving it. If you want to hold it on for a second so they can pick up the laser, that's fine. Okay? Then you turn the laser off without moving it. And then you can bring the laser back to the laser, the remote back to the side. Your laser pointer is not a lightsaber. Although we are recording this, I think on May 6, almost May 4. May the fourth be with you, everyone. It's not a lightsaber. It's not a paintball gun, okay? It's supposed to identify a single spot on a slide. And you're going to want to highlight a bullet. And you're going to want to run back and forth left and right across the bullet. Don't do it. It's horrible. Drives the audience crazy. They already know what you intend.
A
Uh huh. Yeah. And finally, folks, your laser pointer has got to be held in the hand that is closest to your slides. If we are sitting in the audience looking at you, and you are to our left, of the screen, you would hold then your pointer in your left hand. If you're to our right of the screen, you would hold your laser pointer in your right hand. Now, we can admit this gets a little bit complex. You're going to have to make a judgment call here about your dominant hand choice. Maybe your dominant hand choice plays a part in which side of the st of the room to stand on. Exactly. Exactly. And, I mean, depending on how long your presentation is and. And how the. You're probably not on a stage, but you could be on a stage. The. The setup is of the presentation area. It may not be overly easy to accomplish it, but when. And if you can. Pointer in the hand closest to the slide.
B
Yeah. Now why. Why is that? Everybody's wondering why. We already told you in the first bullet about facing the audience. Because if your laser pointer is not in the hand close to the slides, you will have to turn to face your slides to use the laser pointer, you have to turn your back to use a thing you probably don't really need anyway.
A
That's the thing I would say. Don't use it.
B
Yeah, this happens all the time. It's a total rookie move, and you think you're doing a good job, and then suddenly you get wacky with your laser pointer. If you're in the audience and I'm standing to your left side, so the screen is to my left side, and I have the laser pointer in my dominant hand because. And that happens to be my right hand, and I want to put my laser on the screen, I have to turn, and now my shoulder and my back are turned toward you. And frankly, like we said, we don't really need the laser pointer. Sometimes it can be helpful. It can be helpful, and it's okay to use it, but if you're going to use it, it's got to be in the hand closest to the slides. And you can still gesture toward the slides with the laser pointer using the guidance I just stated and still keep your facing line toward the audience. Once you turn toward the slides, you're trying to get them to look somewhere, but you then turn away from them and you lose the audience.
A
Yeah, absolutely.
B
I want to say one more thing. I want to shout out historical. Shout out. By the way, folks, if you lose the audience, if you have the best laser pointer in the world and you turn and face the audience, even if it is the green laser pointer of death, which many in our community will remember was a gift to us many years ago, Even a green laser pointer of death will not save you. And one other thing that sometimes rookies learn when it comes to laser pointers, if you're using a video screen as opposed to a projection screen.
A
Yes.
B
In other words, you're slave to a tv, a digital screen. Laser pointers don't work. The screen swallows them. It only works on a white background because the white radiates the colors back. So just be careful. If you're having a monitor rather than a screen, your laser pointer is not going to work.
A
Yeah, that's exactly it. All right, so to wrap it up, folks, presenting isn't hard in the sense of it being complex or hard to understand. But because the average presenter is horrible, many of us have learned really bad habits and have no sense that there's an even better way to get this done. Like so many other aspects of managing and professional life, it responds well to behavioral discipline. So learn the basics, rehearse the basics, and you're going to be impressing everyone, everywhere, all of the time.
B
There you go. Thanks, Sarah.
A
Thank you, Mark. Thanks so much for joining us, folks. We hope that this helped you. Now help us, help others and tell your friends. And of course, follow rate and review our podcast. And remember, five stars only, please.
B
Five stars only, please.
Date: May 11, 2026
Hosts: Sarah & Mark
This episode kicks off a series focused on common mistakes managers make when presenting—specifically the fundamental “front-of-the-room” behaviors that can make or break your effectiveness. The hosts, Mark and Sarah, don't mince words: most managers are terrible at presenting. By highlighting three prevalent, avoidable failures, they offer guidance that, when followed, will instantly set you apart in any organization.
([02:57])
Guidance:
([09:33])
On rehearsing:
Sarah, 05:01: “That is the way—you actually practice it a few times before you get in front of your audience and say it for what is for many people, the first time ever.”
On TED-style pacing:
Mark, 14:21: “They seem to be saying, ‘Hey, you lowly folks down there, let me let you inside my exalted, elevated world…’ It’s arrogant. It’s selfish.”
On reading slides:
Mark, 18:20: “If an alien came down to the average corporate meeting and saw slides being presented, they would assume that meeting’s nickname was Story Hour because of all the reading going on.”
On confidence monitors:
Sarah, 23:17: “If your location doesn’t come with a confidence monitor, we would recommend you create your own, essentially by setting up your laptop to mirror the presentation screen and thus have what amounts to a small confidence monitor for yourself.”
On using the remote:
Sarah, 29:56: “You’ve got to put your remote in your non-dominant hand. That way your dominant hand is… free to make the normal gestures you would normally make.”
On laser pointer chaos:
Mark, 34:40: “If you were to have a laser that would leave a trail of where each manager points it, we would all be living in a Jackson Pollock painting… It is incredible, folks.”
End of episode summary