Podcast
Managing Dental Drama
Hosted by Consultant and Dentist Duo; Practice Problems · EN
Owning, operating, and managing a dental practice can be difficult and sometimes wrought with drama. Meet Dr. Kuba, a private practice owner, and Bethany, a dental consultant, who take real-life examples and talk through issues in an open, honest, and sometimes hilarious manner. Topics are relevant to current dental and employment trends and range from “The Art of Retaining Good Employees” to “The Marriage of Dentistry and Insurance Ending in Divorce” and everything in between. Each episode provides dental leaders with various tips and tricks as well as common mistakes to avoid. Enjoy the unscripted conversation between Dr. Kuba, Bethany, and various dental practice owners!
36episodes
Episodes
Newest firstAll episodes
Real vs. Not Real
Mar 900:22:21Tap to summarizeAre you ever stuck in a situation in your practice where you wonder – is this happening elsewhere? Or am I the only one? Bethany gets the opportunity to field “real vs. not-real” questions from her clients all the time. She often helps them decipher if they are truly alone in their struggles or are struggling along with the rest of the dental community. In today’s episode, she tackles four recent scenarios, rumors, and trends that she deems either real or not real. Find some comfort and encouragement today as you navigate how connected your situation is to others. 📣March Subscriber Content Available!! Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY: HelloBethany.com
Transcribe →Patient Retention = A Big Deal
Mar 200:43:59Tap to summarizeSo what is the big deal with patient retention? Dr. Kuba and Bethany dig into this topic today to discuss why this buzzword is so prominent amongst dentists and consultants alike. Bethany discusses multiple different ways to look at the category of retention and then describes why this number is a litmus test for health in most dental practices. This is definitely an episode you do not want to miss!Want to watch the episode instead?! Check it out here! 👈March content officially dropped today!! If you want to get through the storms (especially those negative reviews!), then you need to subscribe TODAY! ---> Patreon Subscriber LinkFree subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! ---> Free Webinar LinkDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY: HelloBethany.com
Transcribe →Dentist Arrested??
Feb 2300:29:21Tap to summarizeIt’s all over the news. Impossible to miss, unfortunately. Dr. Kuba and Bethany grab their vomit bags and discuss this news story. This is every practice owner/team’s nightmare…..this kind of national story that brings scathing comments, negative reviews, and a dark cloud of despair, no doubt. Dr. Kuba asks the plaguing question – can dentists truly ever take a break? This is the fear that every practice owner has – you leave town and something catastrophic occurs. Listen to today’s episode as Dr. Kuba and Bethany process this situation. Want to watch the episode instead?! Check it out here! 📣This is the last week of the February content, so don’t miss it!! We even have abbreviated tips for those of you who are running behind in February. If you want to turn up the love in February, then you need to subscribe TODAY! Free subscribers will have the ability to access our FREE WEBINAR “CUSTOMER SERVICE ON STEROIDS”. It is meant to be free training for the whole team, so become a free OR PAID subscriber today! Free Webinar LinkPatreon Subscriber LinkDon't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY: HelloBethany.com
Transcribe →Olympic Inspiration
Feb 1600:20:24Tap to summarizeAre you watching the Olympics? Well, Bethany is. She admits that the only thing on her TV for the last week has been the Olympics. She draws inspiration from these athletes in today’s episode and challenges all listeners to harness the power of the Olympics. She reminds everyone of the importance of being dedicated to the profession of dentistry like the elite athletes are dedicated to their sport. If your are looking for some Monday inspiration, then look no further than today’s episode! 📣February content available!! We even have abbreviated tips for those of you who are running behind in February. If you want to turn up the love in February, then you need to subscribe TODAY! Morning huddle is critical to success, so check out Bethany’s website AND our hub for some great resources. https://www.hellobethany.com/about-3 https://www.hellobethany.com/category/all-products?page=2 Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY: HelloBethany.com
Transcribe →Leadership Fails
Feb 900:41:00Tap to summarizeToday, we turn the tables and ask the question…..What if the leaders are failing? It is, no doubt, a question that has nagged at the back of some of our listener’s minds. It is a valid question, albeit uncomfortable, but valid. So, Dr. Kuba and Bethany tackle this topic in today’s episode. What choice does a team member have when their doctor or their manager seems to be the problem? What steps, if any, should they take? 📣February content officially available!! If you want to turn up the love in February, then you need to subscribe TODAY! More leadership options to come, but check out Bethany’s website AND our hub for some great resources. https://www.hellobethany.com/about-3 https://www.hellobethany.com/category/all-products?page=2 Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!Interested in the Leadership Summit?Friday, September 18, 2026 from 8:30 – 4:30Inquire or register TODAY: HelloBethany.com
Transcribe →Snow, Ice, Practice Closure. Oh my!
Feb 200:46:57Tap to summarizeClosing the practice for a day, two, or five is an extremely difficult decision. Whether it is due to snow, a water leak, or a broken compressor, there are multiple factors when considering a practice closure. In this episode, Dr. Kuba and Bethany discuss what to consider with patients during a practice closure. They remind listeners about the importance of clear communication with patients as well as the importance of preparation for unexpected closures. They also focus on what to consider with team members during closures. This is an important subject, so listen up! 📣February content officially available!! If you want to turn up the love in February, then you need to subscribe TODAY! Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Transcribe →Feedback Free Society
Jan 2600:47:40Tap to summarizeHave you noticed the fragility of the human psyche? One harsh word can crumble someone’s confidence or inflame it. In the workplace, corrective feedback has become incredibly challenging. Leaders must delicately balance corrective conversations and often find themselves avoiding them all together. Dr. Kuba and Bethany tackle this topic in today’s episode. 📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes: January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Transcribe →Insurance Saga 2026
Jan 1900:49:26Tap to summarizeIt has been a while since Bethany and Dr. Kuba have tackled the ugly topic of insurance. They jump right into tough topics in their first 2026 episode together! Insurance ranks at the top of their list. After a recent incident with a parent who was frustrated about insurance coverage (or lack, thereof), the situation was brought to Dr. Kuba’s attention and ultimately to Bethany’s attention as well. It reopened dialogue regarding the shenanigans of dental insurance. Listen in to this refreshed conversation! 📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes: January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Transcribe →Behind the Scenes with Bethany’s Husband
Jan 1200:36:26Tap to summarizeMeet Bethany’s husband! He gets put on the spot today to answer some burning questions. As a high school economics and government teacher, his insight into current economic trends is always a support for Bethany as she consults with her clients. Listeners get a small piece of this insight in today’s episode. He also reflects back on the history of Bethany Consulting and shares his top tips for dental professionals. You don’t want to miss those tips! They are solid! Finally, he wraps up with a few fun facts about Bethany, Bethany Consulting, and the Subscription. 📣January content available!! If you want to start the year right, then you need to get on it TODAY! This month’s content includes: January 5th Managing Dental Drama episode continuation – Be the GOATAnnual Practice Management PlanMonthly ADMIN Day Topic ListBuild Your Support Team PlanPlus 6 Creative Team Building IdeasAll for $69.99??? Key Consulting Information for an INSANE price. Subscribe today to lock in at this amazing price before fees increase. Also, be sure to check out our annual subscription which gives you a 15% off discount! Don't forget to check out our social media for moreManaging Dental Drama FBManaging Dental Drama IGConnect with the Managing Dental Drama Community!Managing Dental Drama Membership Club Sign UpWait! There's More!We want to hear YOUR voice!Text a 2-minute voice memo to 214.326.4605 with your questions, comments, real-life examples, or tips for a chance to have YOUR voice on the air!
Transcribe →🔒Bonus Episode: Be the GOAT! Part 2
Jan 500:00:48Tap to summarizeThis is a clip from our January bonus episode that continues the Be the GOAT! episode, available exclusively to our Patreon subscribers. To unlock the full bonus episode, head to patreon.com/managingdentaldrama
Transcribe →