
Exciting news, Hero Makers! We’re sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can...
Loading summary
Bobby Richards
Hey, hero makers, it's podcast producer Bobby Richards. I'm jumping in to share with you a new episode of our brand new podcast, why that worked, presented by StoryBrand AI with Donald Miller back in the host seat. Now, since we launched Marketing Made simple, we've been so grateful to have everybody tune in each week to learn how to make your marketing easy and make it work. Which is exactly why we're sharing new episodes of the why that Worked podcast here. In the old Marketing Made simple feedback, but only for a limited time. Each episode of the new show is gonna deliver actionable insights and key takeaways that are all designed so you can implement them to help make whatever you're working on work. Now, here's the deal. Like I said, this is only for a limited time. If you wanna catch new episodes early, you can watch or listen every Monday. To watch the show, just go subscribe to the StoryBrand YouTube channel. And to listen, go follow why that worked, presented by StoryBrand AI wherever you enjoy your podcasts. All right, that's it for me. So grateful you're here. And enjoy this week's episode of why that worked, presented by StoryBrand AI. You're listening to the why that Work podcast presented by StoryBrand AI. If you've ever wondered why certain brands, trends, or cultural phenomena find success while others don't, you're in the right place. Every week we unpack why something worked, then give you actionable insights that you can use in your own life. Now let's dive in with your hosts, Donald Miller and Kyle Reed.
Donald Miller
Welcome back to the why that Worked podcast, where we look at messaging campaigns that worked, why they worked, and how you can apply those ideas to your business. Today we are talking about weird, annoying marketing campaigns that worked, that worked. Like this one, Cha Cha Cha Chia. Do you remember that?
Kyle Reed
Oh, how could you forget one you bought? Have you ever bought one?
Donald Miller
No, I bought one.
Kyle Reed
I think I bought a kid.
Donald Miller
I was like, if only they're fun.
Kyle Reed
Stocking stuffers as a kid. You're right. It's a great kid stocking stuff.
Donald Miller
And I really wanted an ant farm, but that's not what we're talking about. I just thought an ant farm was cool.
Kyle Reed
Now that I'm a parent, I get the whole, like, let's leave the ants.
Donald Miller
Yeah, let's leave it outside. Which makes total sense. But you brought one up to me I'd never heard of. You kept saying it to me, apply.
Kyle Reed
To the head, head on.
Donald Miller
I had to look it up. And I've got to Play it for.
Kyle Reed
People who you know now that now this is going to be one of those things. You're going to play it. And if you're older than about. How old are you?
Donald Miller
38.
Kyle Reed
If you're older than like 43, I'm guessing right in there falls, you know.
Donald Miller
In the 70s, you'll get this. If it's.
Kyle Reed
I think it's like a 20, I think it was like 25 years ago.
Donald Miller
It looks like that. And you got to. We're going to play this right now. You'll hear it, but you also have to go see it. So go to our YouTube.
Kyle Reed
Yeah, go to YouTube.
Donald Miller
You'll see the ad itself. Let me play the Head on commercial.
Kyle Reed
Really? Head On.
Donald Miller
Apply directly to the forehead. Head On. Apply directly to the forehead. Head On.
Bobby Richards
Apply directly to the forehead.
Donald Miller
Head on is available without a prescription at retailers nationwide.
Kyle Reed
Hundreds of millions of dollars. Hundreds of millions of dollars.
Donald Miller
You have to go see it because it's just a woman rubbing something on her head, like a headache relief. That's it.
Kyle Reed
What's amazing is she doesn't say what it's about.
Donald Miller
No.
Kyle Reed
But, you know, you, you kind of infer that it's a headache medicine. It's a differentiator. You know, you don't take a pill. You apply it to the forehead. It's her showing you how to do it. That whole campaign is a lot of what we talk about at storybrand in terms of not making the customer think it's. Why explain something that they already understand.
Donald Miller
And they just repeat it over and.
Kyle Reed
Over, which I think is super smart. And get your. That would play up, by the way. That would play on the radio. It would come up on television, that exact commercial. And it was constant. And I don't know what happened with the company. I don't know if it's like poor leadership, whatever. They made hundreds of millions of dollars on that. Do we have any numbers on that?
Donald Miller
So here's what happened when they ran that campaign. It was about. In 2005, when they ran that, the sales increased by 234%. So their average revenue per year was $1.9 million.
Kyle Reed
Okay, so that's 6.3. Tiny company.
Donald Miller
Very tiny.
Kyle Reed
Making a knockoff to Tylenol.
Donald Miller
Yes.
Kyle Reed
Or whatever.
Donald Miller
Invest a lot of money to make ibuprofen by commercial space, you know, to run ads. And they increased by 234%.
Kyle Reed
I'm curious, because that would be, you know, so they went from 2 million to about 6 point something million. I wonder what their ad spend on. Now here's the thing. Extremely low production.
Donald Miller
Yes.
Kyle Reed
On the, on the ad. Probably bought ad space for like, I mean it's television, right? But at the same time where they were buying ads and how short those ads were, I mean you're literally talking under a hundred bucks to buy those ads. So it probably wasn't as expensive as you think. It was ridiculously memorable. And the reason was it was so fricking annoying and startling. It was like, buckle your seatbelt, you know, Buckle your seatbelt. Accident imminent. Bucket your seat. Plane going down. Plane going down. It was that kind of like voice, I mean, really kind of brilliant.
Donald Miller
Don, you seem to like the campaign. What, what can we apply from that? Why is this really annoying?
Kyle Reed
Well, let's just, let's be honest here. Let's talk about the fact that dirt, dirt cheap, right? No major ad agency involved. Couple things about the campaign. One is they didn't over explain and this is a massive problem with owners and founders of companies they just frickin own. I was just with somebody, I won't name them. They were at the house, we were talking about their campaign and I would say, what about this tagline? They said, well that doesn't quite cover it because blah, blah, blah, literally my eyes are glazing over as this guy is explaining the ridiculously nuanced truths about his product. And I can't stand it. Not only that this person's wife was with them and the person's wife literally said he did this to a waiter today. And you could see the waiter trying to get away. And I'm like, this is exactly. I call it over enlightening. When you're over enlightening the customer, you're actually moving them away from sales, Right? If I hand you, it's not a jar, whatever, a stick of head on, right? If I say apply directly to the forehead, you're inferring that one. This is some sort of headache medicine. The lady on the ad looks like she has a headache. So now you don't have to say it. You're not asking the customer to burn any calories to understand that this solves a headache. You're really emphasizing the differentiator between this and Tylenol or a pill that you take. So now I go, okay, I apply this head rather than this. People believe that when something is the same but different, it works better.
Donald Miller
That's good.
Kyle Reed
It's a headache medicine, but it's different. So therefore it's going to work better. But. But you don't have to explain it the second is that annoyingly high pitched, panic inducing. You listen to that and your stress levels go. You cannot ignore that. How many television commercials do you ignore as soon as they come on?
Donald Miller
98% of them.
Kyle Reed
That's right. You're not going to ignore this because it's going to be grating on your nerves. There's something that's kind of brilliant about that. So I think there's some things to learn here. But let me just ask you this as a thought exercise to all of our listeners. If you had to say something like this about your brand. You know, if I had to say, what I would say is don't go bankrupt, clarify your marketing message. Don't go bankrupt, clarify your marketing message. Don't go bankrupt, clarify your marketing message. So I'm being annoying and I'm getting my message into the brain of that. I'm shoving it into their ears, into their brain where they have to process the idea. I'm not saying everybody needs to do this. I'm just saying that's why it worked.
Donald Miller
But there's a principle inside of it. I think that it's so easy to go over nuanced in your marketing. You know, you talk about this with your website where you go into your whole family history and you know you can.
Kyle Reed
Our, our brand started 75 years ago when my grandfather. Blah, blah, blah.
Donald Miller
Yep. And it. And it. They head on could have gotten nuanced. It's a. Yeah.
Kyle Reed
There's a different acetaminophen in our thing and it absorbs through the skin much better than the now think. Let's stop here.
Donald Miller
Yep.
Kyle Reed
It absorbs through the skin much faster than a pill. The fillers in a pill eventually clog up your arteries. You know, whatever. All the nuanced reasons, they literally go. If we say that, which is an amazing thing to say, nobody will listen. What can we say that 100% of people will actually hear? That's the controlling idea behind this. What can we say that nobody will be literally able to tune out. They're gonna have to hear us. Keep it short, make it high pitched, put it in a panic inducing voice and fricking repeat it.
Donald Miller
Yep, yep.
Kyle Reed
And that I'm just sitting there going, that's genius. And you know what they paid that ad agency? Nothing.
Donald Miller
Yep. It's so true. And I think the thing that's so fascinating about it is like the ad so quick that you can't really process. You're really just sitting there going, oh, I have a headache. I'd love relief but you can't think about the utility of it because once you start breaking, you're like, wait, you rub it on your. It goes through. How does that work?
Kyle Reed
Well, Kyle, not only this, I haven't heard that ad in 25 years. And when we came up with this idea, annoying ads that work, I literally went head on. Apply to forehead. Head on. It was stamped into my subconscious.
Donald Miller
If it's so successful, why don't they exist anymore?
Kyle Reed
Well, I did some research on that because I wanted to make sure that I didn't look like a fool here. Head on was actually. The founding company was Morales Healthcare. It's a Florida based company. And According to Storybrand AI the product was gained notoriety in 2006 because of its minimalist and repetitive advertising, which became a viral sensation. And you ready? They sold it. So they made a truckload of money. And the people they sold it to in 2008, two years later, were called Sirvision. And under Sirvision's ownership, the product was reformulated. Problem number one, to. To include herbal ingredients while maintaining its homeopathic positioning. So I guarantee you what happened with Survision is they went nuanced. Yeah, they took something that was steaming hot and they said, let's make it better. But in order to explain how it's better, you're gonna lose all the efficacy of the simple campaign. So one, they sold it to somebody else. The geniuses who scaled it up sold it to somebody who changed the strategy. That's one thing. Is it still sold today? It is available on the market, but it's largely faded from public consciousness. It's primarily marketed as a homeopathic remedy, which is not how it was introduced. And so when you try to change something like that, it's not gonna work. They've also got, according to AI, there's four things. Lack of proven efficacy. They never had case studies that really proved that it worked. There was a marketing shift, the viral success of commercials. They stopped doing that. I think they could probably bring it back, but I guarantee these people are too snooty to do that. Right. Like what homeopathic company wants to annoy the heck out of everybody listening to the radio or watching tv. Regulatory pressure. Thanks, big government. Thanks for making sure things work before we actually sell them. Early claims about headache relief were removed following objections from the Better Business Bureau.
Donald Miller
That's not fun. Let's just find out later.
Kyle Reed
Well, it was working fine to make money. Better Business Bureau. We're kidding. Of course we're kidding. Leaving the product with little more than A memorable tagline. Very memorable by the way. Niche market as a homeopathic product with questionable efficacy. Head on appeals to a limited audience. Today, a bunch of hippie homeschool moms. That's all that's left.
Donald Miller
That's what storybrand AI said.
Kyle Reed
No, that was me adding editorial comment. I love way to kill a brand.
Donald Miller
But I love the beginning of the brand because they, they said, what's the problem our customers facing and how do we solve it and how do we make it as simple as possible? Yeah, I love it.
Kyle Reed
Maybe one of the better examples ever, ever of just simple. Almost. Let's be almost too simple. I mean.
Donald Miller
Yeah, well, once it stood up to probably some testing, it didn't make it.
Kyle Reed
Tired of taking pills? Tired of taking pills for your headache? Apply this to your forehead. You know that's it. Yeah. Problem is it doesn't work. So.
Donald Miller
Okay, but don't take us up on if it works or not.
Bobby Richards
If you don't communicate clearly, all your emails, your website, social media posts, everything you're communicating will be ignored. Storybrand AI is like the world's best communication expert writing it for you. Imagine having the world's best communicator writing your tagline. Just type in the name of your company, answer a few prompts and voila. Hey, that's a good one. Use it to write your social media posts, website, wireframe emails, lead generating PDF, product or service descriptions, anything you need for your business. What would happen to your revenue if every word that left your business was crystal clear and worth paying attention to? StoryBrand AI is your competitive advantage so you'll know you'll say it clearly. Try it right now and let us write your custom tagline for free at story. StoryBrand AI. And now back to the show.
Donald Miller
So this episode is all about annoying marketing and messaging.
Kyle Reed
That's right. That was one of them.
Donald Miller
So that was one of them. Another one we have to talk about.
Kyle Reed
Is that we like a lot more.
Donald Miller
Yes, the Chia Pet.
Kyle Reed
All right, let's play that one. Chia Pets, the pottery that grows. And now there's the Chia Gnome, Chia spongebob, and everyone's favorite gal, Chia hello Kitty. It's fun. Soak your Chia. Spread the seeds, water and watch it grow.
Donald Miller
Ch, ch.
Bobby Richards
Chia.
Kyle Reed
There's even Chia Alex and Chia Marty. So many Chia Pets, you can collect them all. Chia Pets, the pottery that grows.
Bobby Richards
Ch ch, ch, Chia.
Donald Miller
There's so many.
Kyle Reed
Who's Chia Alex?
Donald Miller
Collect them all.
Kyle Reed
What's Chia Alex.
Donald Miller
No idea.
Kyle Reed
They tried to make their own character. They did a whole lot, a whole lot of good going on there. I mean, so much really effective messaging. It's going to be hard to make a long enough list.
Donald Miller
Yeah, go for it.
Kyle Reed
Think about how. Think about how economic. Sorry. Think about how economical that messaging is. And what I mean by that is an economy of words. Very, very, very, very succinct messaging. The pottery that grows. Now that all sounds like super simple, like nobody thought about it.
Donald Miller
Yeah.
Kyle Reed
The pottery that grows is actually a way of describing something. Now you do need to see the visual on it where you see those sprouts coming out of the thing and making hair.
Donald Miller
They never went that fast, but yeah.
Kyle Reed
Oh, you had them.
Donald Miller
Yeah. They never. Never maybe. I think so, if I remember.
Kyle Reed
Never work in seconds. Yeah, yeah.
Donald Miller
The way. They never worked the way. Kind of like head on. It never worked like that.
Kyle Reed
I can tell that you were six when you got your first Chia Pet. You're like, well, it's supposed to be growing. No, it takes a minute. But you know, the pottery that grows, a great way to describe it. Another thing that they did. And then let's also catch the ch. Ch. Chia. They are literally branding and causing you to memorize a tagline or a name of a product. Right? Cha cha, Chichiya, cha, cha cha. It gets stuck in your brain. That is really freaking brilliant and actually a little bit hard to accomplish. Then did you notice there was a plan in the app?
Donald Miller
Yes, I was going to bring that up. They give the steps, I think it was three or four steps of just add water. All the things.
Kyle Reed
Yeah, plant the seed, add the water.
Donald Miller
I noticed that too, because again, I'm always in the story, brand, framework, mindset.
Kyle Reed
Let's talk about what that's doing. It's like, okay, it's the pottery that grows. It's called Chia Pet. They're available in a bunch of different things. And then the cognitive dissonance. Okay. If I buy this, the subconscious mind says, I'm not going to buy this because I don't understand how it works or whether it will work for me. And literally in the ad, they overcome that. They overcome a subconscious objection. Nobody would actually say that's their objection, but it is. And they overcome it in the ad. Plant the seeds, water the frickin thing, you know, put it in sunlight, you know, whatever those. That plan was. And now you go, oh, I can do that. And so you end up buying it. And by the way, making truckloads of money. Do you have the report on how much they're actually.
Donald Miller
So they. When they ran this, this translated to $300 million in annual revenue at their peak mackerel. $300 million just selling something that grows the pot.
Kyle Reed
Well, they're selling pottery that grows. I don't think it's the sort of grass you can mow, but I would imagine that it's actually like, like you could trim it. They have Budding Buddies, by the way, one of my favorite movies of all time is Step Brothers.
Donald Miller
Yes.
Kyle Reed
When I just need a good stupid laugh. They actually have Will Ferrell.
Donald Miller
That's a good marketing.
Kyle Reed
Yeah, Budding Buddies kind of.
Donald Miller
We were talking earlier about Chia Pet. Some of the things they did right in a commercial. They also introduced characters that you could by our identity.
Kyle Reed
I was curious, what would you think of the square, square pants spongebob thing? Because they probably had to pay some money for that.
Donald Miller
Oh, I'm sure there's a license, which was probably a good move for them from a business standpoint to start licensing out some characters. Yeah, I think you called it out while we were watching it. The mistake they made was they tried to introduce their own characters. I think that was, I mean the.
Kyle Reed
The actual hedgehog was their own character, but who the heck is Alex?
Donald Miller
Yeah, that's. It's, it's cheaper obviously for them to make their own, but just licensing out, you know, SpongeBob and your favorite characters on TV. I mean imagine if they. Well, they probably are still around, but if they're doing all the Disney princesses and, or all the, you know, the, the things that, that kids watch these days.
Kyle Reed
You can't beat the, you can't beat the original Chia Pet. I literally, I literally just bought one while we were sitting here talking. I love that I bought the original one because I'm. Emmeline's going to love.
Donald Miller
Yeah, we, we should set up a live feed of watching it and you can check in and watch and see how it develops. Alright, so Chia Pet nailed it. Let's talk about another one.
Kyle Reed
And let's real quick though, summarizing what you can apply memorization, the art of marketing. A good marketing campaign will cause your client, your potential customer to memorize your offer they define. We always talk about passing the grunt test. What do you offer? How will it make my life better and what do I need to do to buy it? That short radio ad or whatever that television ad covers that. What do you offer? I offer pottery that grows. Now think about how hard, how long it took for them to figure out how to explain that. I mean, it sounds easy, but it wasn't.
Donald Miller
It wasn't at the time.
Kyle Reed
Novelty, right? It's called a chia pet. They caused me to memorize that. Endless hours of fun, you know, whatever. I don't know if the ad even covers that. What do I need to buy it? Available at Walgreens.
Donald Miller
Yep, that's right.
Kyle Reed
It's all there.
Donald Miller
And in the ad, they gave a plan. Here's how you do. Here's the steps you take to be successful.
Kyle Reed
Can I just tell you how everybody listening to this, including perhaps us, Kyle, would have approached this marketing effort? We can teach about botany, and we can teach. Kids will love it. Your aunt will love it. Your grandmother. You don't need to explain that. People are going to infer. I literally looked at the chia pet and went, my daughter would love that. Do they have to explain that to me? Then don't. Don't use the words explaining what people already understand. Use the words explaining what they don't understand. What is that? It's pottery that grows. Right. It's lots of fun. It. You can get it at Walgreens. It's a great. You know, that's good. Let me tell you what will sell a lot this Christmas season for almost everybody listening who has the right product. It's a great stocking stuffer.
Donald Miller
That's right.
Kyle Reed
Kids will love it.
Donald Miller
Kids will love it. That's so your grandmother's gonna.
Kyle Reed
You know, those. Kids will love it. It's a great stocking stuffer. As soon as you say it's a great stocking stuffer, I'm like, okay.
Donald Miller
Yep, 100%.
Kyle Reed
Yeah. I don't want to talk about what a great stocking stuffer. If you're saying, it's a great stocking stuffer. It's a great stocking stuffer.
Donald Miller
That's so good. It's. It's not about explaining why you'll love it. Is that what you're saying?
Kyle Reed
Well, I don't. You know, that should be pretty darn obvious.
Donald Miller
Yeah.
Kyle Reed
And if you can say why you'll love it in, you know, a very short period of time, I think that's okay.
Donald Miller
Okay.
Kyle Reed
But I think that really what you want to say is, like, what's in this for me? What I got to do is fill stockings. That's what I've got to do. What I've got to do is be a good dad. What I've got to do is have something fun to do with my Daughter. What I've got to do. And this is, this is actually saying all of it. It's inferred in the, in the marketing campaign. But the bigger thing is again, kind of like head on, sort of annoyingly repetitive. You know, it's standing out and that was very, very smarter than me.
Donald Miller
Good. All right, so I got one more for you. Do you remember the George Foreman grill?
Kyle Reed
Yes.
Donald Miller
So here's the George Foreman 30 second.
Kyle Reed
Commercial that I found from Play the whole frickin thing. God rest his soul. What a great man.
Donald Miller
This is my George Foreman family sized grill. That is it. It's my George Foreman griddle that cooks pancakes. It's my George Foreman baking oven. And it's making.
Kyle Reed
No, no, no.
Donald Miller
It's actually my omelet maker that makes the. No, it isn't.
Kyle Reed
It's a grill griddle. I'm the grill.
Donald Miller
Calm down, guys. You.
Kyle Reed
All right?
Donald Miller
It's my G5 with five removable cooking plates. So it makes all of your favorite foods and it makes. Knocks off the fat.
Kyle Reed
The George Foreman G5. It's the next grilleration. All right. A lot there. The next grillerization. Amazing. The controlling idea from the very beginning, it knocks out the fat. Yeah, that's the one. Well, it was also the main controlling idea early on in the infomercials. The whole idea is you could make a piece of meat and the fat would drain off.
Donald Miller
Yeah. Which is such. Okay, so why is that? Why?
Kyle Reed
Well, back in the day. Back in the day, this was during the day when we all thought we were supposed to be eating grains.
Donald Miller
Interesting.
Kyle Reed
And we weren't supposed to be eating fat. And there's still some truth to that. If you eat grains and fat, it's not, it's not very great for you. If you just eat fat, it's great for you. You know, all that kind of stuff. Ketosis. I'm not a doctor. But it would knock out the fat in such a way that you could take a piece of steak and eat it or a piece of chicken and you wouldn't have the fat that they thought was harmful.
Donald Miller
See, I always thought they were selling convenience.
Kyle Reed
Well, that's because you were a bachelor.
Donald Miller
Did you have a George Foreman?
Kyle Reed
I remember I've used a George Foreman. So I'm guessing we had one. I think maybe we had one in my home when I was a kid.
Donald Miller
I. I remember as a kid, maybe teenager wanting one. Why?
Kyle Reed
Wow. Because you saw it on infomercial.
Donald Miller
Probably.
Kyle Reed
George Foreman was awesome.
Donald Miller
But I remember it was terrible. It. The food you cooked on. That was. It was not.
Kyle Reed
Have you heard that comedian who does, like the bit on the George Foreman grill? He's, you know, he's pretending to be George Foreman. He's in a meeting. They're like, should we have an off switch? No, no, no. Just drain the fat. Should we be able to put some sort of safety thing on it so the thing doesn't close your. No, no, no, no. Just drain the fat. Like, he goes through the whole thing.
Donald Miller
The only thing I think of is the Michael Scott in the office where he burns his foot on his. George Foreman because he wanted to have bacon when he woke up. That's the only one I can think of. But the food was not good on it.
Kyle Reed
But.
Donald Miller
But that's interesting that I.
Kyle Reed
It's a glorified panini maker, really. These have been in Italy since the invention of electricity.
Donald Miller
So the annoying side of this marketing we've been kind of talking about is, okay, this time they introduced a celebrity and put a celebrity's name on marketing.
Kyle Reed
Because George Foreman is the king of invention of food product. Right.
Donald Miller
How much money did they make? Did you look that up?
Kyle Reed
I did look that up. You ready?
Donald Miller
Yep.
Kyle Reed
The George Foreman Grill has sold over X units.
Donald Miller
Guess I hate when you do this. How many units ever?
Kyle Reed
Ever? Now there's 330 million people in America. So there's a number to start with.
Donald Miller
23 million.
Kyle Reed
120 million units. 120 million units globally, and they're probably.
Donald Miller
Like what, like 59.
Kyle Reed
One of the best selling kitchen appliances of all time. Sales skyrocketed from $5 million, which is pretty good, in 1996, to. To $400 million six years later. And that's all from its peak year. In its peak year, they sold 14 million grills. Today, the grill remains popular, consistently outperforming competitors. Think about it. It launched a whole industry of like fat trimming grills, I guess. Now, George Foreman, poor George, only got 40% of profits, making $8 million per month, more than any fight.
Donald Miller
That's unreal.
Kyle Reed
Yeah, 8 million. I doubt he made much more than 8 million for any of his fights because he was fighting back in the day when, you know, there weren't these 40 million dollar paydays. In 1999, Salton bought out the rights to use its name. They paid 1 37.5 million. Imagine George Foreman's payday on that, including cash and stock. Overall, Foreman made much more than 200 million from the grill, far exceeding, of course, his boxing career. Here's some interesting tidbits. About the company. I didn't know this origins of the grill. The grill was originally pitched as the Fajita Express. Its slanted design for fat drainage was key to its eventual success.
Donald Miller
That really was big.
Kyle Reed
That was big. But if you think about it, selling it on how to make fajitas really quick, you're gonna sell 37 units, drain the fat out of your meat. You get all the protein without the fat. Somebody found the right messaging angle on it. It's the same freaking thing.
Donald Miller
That's Right now. This is really important, which is what you talked about earlier.
Kyle Reed
But also just think about. For our listening audience, it's the same product. The difference between 5 million and 120 million or whatever the numbers were earlier was talking about it differently. That's the whole point of this podcast. If you just start talking about things differently and experimenting, your business could explode. It's the whole fricking point of this podcast. So, you know, the Fajita Express versus George Foreman Grill, focusing on knock out the fat. Knock out the fat is worth all that money. And George Foreman was absolutely worth 40. But, by the way, is a great take.
Donald Miller
Yes.
Kyle Reed
40% of the profit is a great take because he's not running the company. He's not hiring and firing people. He. He's not negotiating health expenses. He's not buying buildings. He's not doing vendor supply chains out of Korea or Vietnam or China or wherever they're making these freaking things. He's not having to do any of that. And he's getting 40% of the profit. Fantastic, George. Way to negotiate, man.
Donald Miller
That is a. I heard knock out the fat. I skipped over it. You were so right.
Kyle Reed
Well, but it's because what we listened to is a commercial where it's like the ninth iteration of it. Knock out the Fat was mentioned in there, but it was actually at the beginning of the campaign. It was all the campaign was about.
Donald Miller
Yeah. That was the newer version of that commercial. But you're right, that's. And once you. It's kind of what we've been talking about. Once you nail that tagline or that message. Just watching sales and things explode later.
Kyle Reed
Later, George would say, it's so good, I put my name on it. Which is interesting. That was also an interesting sort of sub tagline because you have a celebrity who's vouching for a product. Yeah. Giving it authority. The visual demonstrations, the infomercials that showcase the fat dripping off food into trays, you know, emphasizing the health benefits, the convenience of it. That really appealed. And then you can't beat just the authenticity of George Foreman. He's just such a likable, likable guy. I mean, you know, perfect storm there in that product, but still selling.
Donald Miller
I love, though, how they figured out that one thing they could solve that one problem that people were.
Kyle Reed
Drain the fat.
Donald Miller
It works.
Kyle Reed
A lot of stuff to copy there. If you're a brand. What would you copy if you were a brand? You don't sell anything like a grill. Talk to me about.
Donald Miller
It's the same but different. It's the finding that one thing that goes, we're the same as this, but different this way. There's the one.
Kyle Reed
We're like a waffle maker. So what's the same but different?
Donald Miller
Well, we are. We are like a wall, but it drains the fat. That. That to me, was different.
Kyle Reed
Yeah, we're. We're. We're a way to cook stuff, but without the fat.
Donald Miller
Drains the fat.
Kyle Reed
And so the. The enemy there is fat. The benefit. Yeah, you gotta. You gotta be able to say, oh, you know, here's. Here's something you could apply. What is it that your product gets rid of that's harmful to your customer? Okay, what is it. What is it your product gets rid of that you're harmful to a customer?
Donald Miller
Well, you then. You've talked about this. You then make that the villain.
Kyle Reed
Yeah.
Donald Miller
Because I think a lot of brands, look, they try to solve their own problem.
Kyle Reed
Yeah.
Donald Miller
And make that the villain. But really what you're trying to do is make the problem the thing that's harmful to their customer. That's the villain. That's what you attack.
Kyle Reed
You know, I went down to the basement the other day. I had to. I had to punch a nail into the inside of a bookshelf. The inside of a bookshelf. Punched a little nail in. So I could hang the bottom part of a movie screen for a family movie night. And I just happened to have. I don't even know where I got it. I happen to have a little short hammer. It's like literally like 4 inches. And I'm like, oh, perfect. So I get in there. I could actually take that hammer and sell a truckload of them and just call it the hammer for small spaces.
Donald Miller
Yeah.
Kyle Reed
It's like you got a hammer, but do you have a hammer for small spaces? And then just show somebody losing their mind because they're under a kitchen sink trying to do something with a giant hammer and they're busting pipes and, you know, and hitting themselves in the forehead. Yeah, that's the sort of thing that you want to think about? What's the thing that you're saving somebody from that you may have never thought of? You've got to find the thing that your customer is weary of, tired of trying to avoid, and talk about how your product is solving that problem for them and focus on that.
Donald Miller
That's good. And we there's so many examples we could go from. And we want to hear from you as you're listening to this. What are those funny camp commercials you remember or those annoying ones that you can't get out of your head? There's a ton. Leave us a comment on YouTube or on this podcast. But Don.
Kyle Reed
Yeah? What's the annoying messaging that you think is effective?
Donald Miller
Yeah, but it's because they're clear. And I think that's the thing I'm walking away with is having that clarity of what you are solving, that problem you're solving. And sometimes it needs to be a little annoying to get the attention of people.
Kyle Reed
Doesn't hurt, apparently.
Bobby Richards
Thanks for listening to the why that Worked podcast presented by StoryBrand AI. If you like the show, follow wherever you get your podcasts. And if you're Enjoying this on YouTube, hit that subscribe button and leave a comment letting us know what you think and what you want the guys to talk about in a future episode. Curious about how StoryBrand AI can help you create clear, effective messaging? Well, you can try it out right now and create a free customized tagline for your business. Just go to storybrand AI. Thanks for listening and we'll see you next time.
Episode Title: Why That Worked #17: Annoying Ads—The Dumbest Campaigns That Won Your Attention and Made Millions
Release Date: April 30, 2025
Host/Author: Powered by StoryBrand
Presenters: Bobby Richards, Donald Miller, Kyle Reed
The podcast episode kicks off with Bobby Richards introducing the new installment of the "Why That Worked" series, emphasizing its focus on unpacking successful yet unconventional marketing campaigns. He highlights the aim of delivering actionable insights to help listeners implement effective marketing strategies in their own endeavors.
Donald Miller and Kyle Reed delve into the "Head On" commercial, an exemplary case of an annoying yet highly effective advertising campaign.
Donald Miller (01:27): "Welcome back to the why that Worked podcast, where we look at messaging campaigns that worked, why they worked, and how you can apply those ideas to your business."
Kyle Reed (03:07): "It's her showing you how to do it. That whole campaign is a lot of what we talk about at StoryBrand in terms of not making the customer think it's why explain something that they already understand."
Key Points:
Repetition and Simplicity: The "Head On" ad repeatedly emphasizes the product's use case—applying it directly to the forehead—without over-explaining, making the message clear and memorable.
Annoying Yet Memorable: The high-pitched, panic-inducing voice and repetitive nature ensured that the ad could not be ignored, leading to a significant increase in sales.
Impactful Results: In 2005, the campaign resulted in a 234% increase in sales, elevating the company's revenue from $1.9 million to approximately $6.3 million.
Conclusion from Hosts: The duo acknowledges that while such annoyance can be a double-edged sword, in this case, it worked exceptionally well due to the clarity and simplicity of the message.
The conversation shifts to the iconic Chia Pets campaign, analyzing its success through economical and succinct messaging.
Kyle Reed (14:18): "Chia Pets, the pottery that grows."
Donald Miller (16:05): "They give the steps, I think it was three or four steps of just add water."
Key Points:
Economy of Words: The tagline "The pottery that grows" succinctly conveys the product's unique selling proposition without unnecessary jargon.
Memorable Branding: The repetitive "Chia" sounds in "Chia Pets" aid in memorization, making the brand name stick in consumers' minds.
Visual Demonstration: The simplicity of the advertisement, showing the gradual growth of the chia seeds, effectively communicates the product's functionality.
Massive Success: At its peak, Chia Pets generated $300 million in annual revenue, demonstrating the power of clear and memorable marketing.
Conclusion from Hosts: The hosts emphasize that the success lies in the ability to define a controlling idea that resonates with the audience, making the message both clear and compelling.
The George Foreman Grill serves as another prime example of effective yet straightforward marketing strategies.
Kyle Reed (21:35): "Knocks out the fat."
Donald Miller (22:09): "Which is such. Okay, so why is that? Why?"
Key Points:
Clear Benefit Statement: The slogan "Knocks out the fat" immediately communicates the primary benefit of the grill, aligning with consumers' health-conscious trends.
Celebrity Endorsement: Leveraging George Foreman's persona added authenticity and authority to the product, enhancing consumer trust.
Visual Proof: Demonstrations of fat draining off food during cooking provided tangible proof of the product's effectiveness.
Record Sales: The grill sold over 120 million units globally, with annual revenues soaring from $5 million in 1996 to $400 million six years later.
Conclusion from Hosts: The episode highlights the importance of identifying a singular, impactful message that differentiates the product from competitors, showcasing how the George Foreman Grill effectively communicated its unique value proposition.
Clarity Over Complexity: Simplifying the marketing message ensures that it is easily understood and remembered by the audience. Overcomplicating can lead to customer disengagement.
Memorability Through Repetition: Repeating key phrases or taglines can engrain the message in consumers' minds, making the brand more recognizable.
Emotional Response as a Tool: While annoyance can be detrimental, in certain contexts, it can capture attention and make the advertisement unforgettable.
Leveraging Visuals: Demonstrating the product's benefits visually can effectively communicate its value without the need for elaborate explanations.
Celebrity Endorsements: Associating with well-known personalities can enhance credibility and attract a broader audience.
In this episode of "Marketing Made Simple," Donald Miller and Kyle Reed dissect some of the most unconventional yet successful marketing campaigns. They emphasize that the key to effective marketing lies in delivering a clear, memorable message that resonates with the target audience, even if it involves a degree of annoyance. By focusing on what truly matters to consumers and communicating it succinctly, brands can achieve remarkable success without relying on overly complex strategies.
Donald Miller (30:14): "And I think that's the thing I'm walking away with is having that clarity of what you are solving, that problem you're solving. And sometimes it needs to be a little annoying to get the attention of people."
Kyle Reed (29:58): "You gotta find the thing that your customer is weary of, tired of trying to avoid, and talk about how your product is solving that problem for them and focus on that."
For Further Engagement:
Listeners are encouraged to share their thoughts on memorable or annoying yet effective commercials and to consider how the principles discussed can be applied to their own marketing efforts.
This summary encapsulates the key discussions and insights from the episode, providing a comprehensive overview for those who haven't listened to the podcast.