
Exciting news, Hero Makers! We’re sharing a new episode of Why That Worked – Presented by StoryBrand.AI, with Donald Miller back in the host seat. This new show uncovers why certain ideas, brands, and strategies succeed—so you can...
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Bobby Richards
Hey, hero makers, it's podcast producer Bobby Richards. I'm jumping in to share with you a new episode of our brand new podcast, why that worked, presented by StoryBrand AI with Donald Miller back in the host seat. Now, since we launched Marketing Made simple, we've been so grateful to have everybody tune in each week to learn how to make your marketing easy and make it work. Which is exactly why we're sharing new episodes of the why that Worked podcast here. In the old Marketing Made simple feed, each episode of the new show is going to deliver actionable insights and key takeaways that are all designed so you can implement them to help make whatever you're working on work. If you want to catch new episodes early, you can watch or listen every Monday. To watch the show, just go subscribe to the StoryBrand YouTube channel. And to listen, go follow why that worked presented by StoryBrand AI wherever you enjoy your podcasts. All right, that's it from me. So grateful you're here and enjoy this week's episode of why that worked presented by StoryBrand AI.
Donald Miller
Foreign.
Bobby Richards
You're listening to the why that Work podcast presented by StoryBrand AI. If you've ever wondered why certain brands, trends, or cultural phenomena find success while others don't, you're in the right place. Every week we unpack why something worked, then give you actionable insights that you can use in your own life. Now let's dive in with your hosts, Donald Miller and Kyle Reed.
Kyle Reed
If you're trying to build a personal brand, and by the way, every professional needs to build a personal brand, the biggest question you might have on your mind right now is, how do you do it? Well, today's guest is none other than Annie Downs, a best selling author, speaker, podcast host of that Sounds Fun and one of the most trusted voices when it comes to showing up authentically and having a lot of fun in a very noisy world. And he has built a personal platform that feels anything but gimmicky. It feels human. It feels generous, it feels fun. And if you're a business owner, coach, creator, or someone wondering, how do you actually connect with people online, today's conversation is going to be a powerful masterclass in building a personal brand. Annie Downs, thanks for joining us today.
Annie Downs
That is such a generous introduction, Kyle. Thank you. That was really kind.
Kyle Reed
It was only like the fifth time I've read it.
Annie Downs
No, no, no. I mean, it's so kind. Thank you. That meant a lot to me. Thank you.
Kyle Reed
So, Don, Annie and I have been friends for a very long time and.
Donald Miller
I go all the way back, we've been friends.
Annie Downs
Well, we've all been stuck around each.
Donald Miller
Other 10 years longer. No, no, like six or seven.
Annie Downs
So it makes this extra fun. Sitting and talking with friends about business is one of my favorite things. So y' all are gonna have to tell me to stop because this is what I live for right here.
Kyle Reed
Well, Andy, we asked you on the show because you have built a personal brand, but you've built a business off that. And going back to when I met you, you were kind of in that you're an author. You're starting into that. But one of the things as Don and I were talking about this episode is we've talked about the power of building that and why every professional needs to do that, but we thought you're the person to talk about that. But take me back to when you first started.
Annie Downs
Yeah.
Kyle Reed
What. Where did you begin? What were you kind of thinking? Was it planned? What. Where were you at in that moment?
Annie Downs
Long before it was a brand, it was writing books. That was the real goal was to be an author. And as I. And my first book came out in 2012, this has been my full time job for 13 years. What I noticed, I experienced this with my blog in the 2000s leading up to my book coming out. Is that what people wanted from me that felt a unique ask was, we want to see how you do the thing we want to do. So they didn't want me to give them a recipe. They wanted to watch me cook. And I didn't have language for that right at first. I just kind of was like, why are they asking me these questions about where I bought the shirt? I put it on Amazon, or, you know, and it just felt like I started to hear the reflection back to me was, don't just tell us what to do. Tell us how you do it.
Kyle Reed
Interesting.
Annie Downs
And so that's kind of. Since then, the building has been, how do you stay authentic? How do you stay honest? How do you still have a personal private life, but invite people to not only learn how to do the thing or what the thing is to do, but how I actually do it? There is a.
Donald Miller
And when you say it, for you personally, is it how you write books? How you.
Annie Downs
Sometimes it's how I write books. I mean, Don, the real, real is it's kind of everything. It's less about my work and more about my life. How do you. How are you satisfied when you're 44 and not married? I wanna understand how your life is. Okay. Cause I wanna be okay. How have you moved to a new city. I'm thinking about moving to a new city. Tell me exactly what you decided. How have you learned to pray? How have you made friends? They look at my life and say, I would like to do. I have a similar need that you have. I see how you met it. Teach me how to meet it. So if it's fun, if it's dating, if it's contentment, if it's writing a book or starting a podcast, we use.
Donald Miller
A term around here called controlling idea. Old screenplay term, but it means what's the story really about? If the controlling idea is Benji gets separated from his family on a camping trip and has to find his way back home to his family, then that kind of creates a filter for the whole story. And I actually recommend with brands, even with personal brands, that there be a controlling idea. For instance, the controlling idea of Dr. Becky's personal brand is she's going to teach you how to be a parent. But even more than that, the controlling idea within that controlling idea is that your kids are actually good. They're not bad, and you don't have to train them. They're actually good, and you bring the good out of them. So that's interesting. Peter Attia's controlling idea is modern research and protocols on longevity, so forth and so on. Do you feel like your personal brand, Annie Downs, has a controlling idea? Is it single, in your 40s, or how to be satisfied, or how to navigate modern spirituality? Or is it all of that?
Annie Downs
So I'll give you two answers quickly. One is when we think about the that sounds fun podcast. The podcast has a different controlling idea than almost everything else I make. Our podcast is I am a trusted bridge to other resources that are going to help you grow in your faith and in your thinking. So every. If they stop with me, the listener of the podcast, I have not actually met my goal. Our controlling idea is we want to send you to. I want to be the bridge. And so when people come up to me at a table or at a restaurant or a signing table or at a restaurant or airport, and they say, I have spent so much money on books this year because of who you told me to buy, bingo.
Donald Miller
You're curating the thought leaders and bringing the best of them.
Annie Downs
So when we talk about the podcast, we are very clear about that. When we talk about Annie F. Downs as a brand, I would say we haven't written down a controlling idea, but I'd say the. The trunk of the tree is there is hope. There's hope for you. There's hope for you, and. And there's hope for you. And if you want to write a book, there's hope for you. If you don't have the life that you want, there's hope for you if you're trying to figure out your spirituality, there's hope for you if you feel lonely. And so the. The. The controlling idea is if you're friends with Annie, you're going to figure out how to find hope in the life that you have.
Donald Miller
Okay, that's great.
Kyle Reed
Yeah.
Donald Miller
Yeah. And did you sit down with a napkin and kind of carve that out, or it just sort of slowly evolved and you saw it in hindsight.
Annie Downs
It slowly evolved. And actually, Don, I think this is an important point. It took me facing that. That meant I had to talk about things I didn't want to talk about to really. To really impact people the way I wanted to impact people.
Donald Miller
How important then is vulnerability in building your personal brand?
Annie Downs
Yes, you. Because the unfortunate reality for all of us is the thing that will impact people the most, is the thing that is most painful for you to talk about.
Donald Miller
I remember. I remember decades and decades ago, sitting down and writing Blue Light Jazz. And literally in the third or fourth paragraph of that book, I remember writing that I was a bedwetter until, however, seven or eight or nine. I mean, you know, something that to me, felt really humiliating to say. And I remember writing it, deleting it, writing it, deleting it, writing it, and deciding to leave it. And I remember thinking, I'm going to try going one step beyond where I want to go. Not three steps, but just one step beyond where I want to go. And I became convinced within a year that opening the book that way was actually a key to engaging readers.
Annie Downs
Yes. Once I started actually talking about, probably three years ago into 13 years of my career, really talking about being not married and being still having this desire, but building a life that I really love around it. Things change drastically.
Donald Miller
And what changed?
Annie Downs
Oh, people flocking. There are single women flocking to me that want to know if.
Donald Miller
How do you navigate?
Annie Downs
They're okay. Yes. Is there any hope here? And so. But the reality is, everybody knew I was single. Y' all knew I was single. It wasn't a secret.
Donald Miller
You had to say.
Annie Downs
I just wasn't talking about it.
Donald Miller
There's a principle there, Kyle. There's a principle there. It's like, don't assume. You know, my mentor, Doug Keim, used to say to me, don't put people in the mind reading business. Yeah, you got to Say it. You got to actually communicate it.
Kyle Reed
What's the balance there, though? You know, I think if someone's listening to this, they might go, oh, okay, I'm just going to share everything. There's got to be a balance, though, right? Is it. Is the. Because I love that idea of curation. I do agree with that. Someone's got to go. You got to go first.
Annie Downs
Yes.
Kyle Reed
You got to go. Honest. You got to go. I mean, I think that's why your podcast is successful, is because it represents you. You're fun. You know, that's kind of your personality. It's not fake. But what is the balance between authentic, genuine, and then, like, too far?
Annie Downs
Yeah. I think it's timing is some of it or some of it. You know, if you're in the middle of a cancer battle, you can share from the middle or you can wait just a little bit from your diagnosis to when you say it out loud to the public. Right. It's a matter of who are you telling when? And this is why I am. I love what y' all do. And I am this way, too. Like, I've got coaches around me on every side. I mean, you want to talk about. If I'm running my race, it is lined with people who keep me in the middle, from a business coach to a mentor to a counselor. And I'm bouncing a lot of that. And my team. I mean, you know, my team at work, like, Ashley, I'm bouncing a lot of it off my team of going, are we ready to talk about this on the podcast? Are we ready to talk about this in Single Purpose League? Our. Our community for single women? Are we ready? Like, am I ready to talk about this? But. So I think a lot of it is timing and inviting other people in and going, hey, I wonder if the fact that our family had to downsize to a different house and we're having to live on a different budget than we did five years ago, I wonder if that would impact people if I really talked about it. Well, I should talk to my spouse about it, and then maybe I should talk to a coach or a mentor about it and see, is this a lane that could help people? And are we far enough, which could be a day or a month, Are we far enough from the pain of it that that is so acute that we can speak about it in a helpful way versus a. I think when people. There are times where I have talked about something right when it happened, and my raw emotion actually distracts from the message. It is not that it is bad to be vulnerable or bad, to cry. But my raw emotion takes away from what I'm trying to say.
Donald Miller
Well, people are looking for in a podcast or something, they're often looking for somebody who can help them and somebody who has had, past tense, the same problem they have now. But the word is the had is important.
Annie Downs
That's right.
Donald Miller
Because it's the difference between offering advice and asking for sympathy.
Annie Downs
Yes, that's good.
Donald Miller
So you could actually say, hey, I've been exactly where you are. In fact, I'm only three steps ahead of you. But the reality is I'm three steps ahead of you.
Annie Downs
That's right.
Donald Miller
Because people are looking for some help. I've always written about issues in my life after they've been largely solved. So I'll only write in hindsight of I was dealing with this rather than I am dealing with this now. And I think there's something to that. If you want to position yourself as the guide and not the hero. The guide is the one who helps the hero. You know, they're not the one involved.
Annie Downs
Even if it is just a decade difference. Meaning my life is not different about being married than I was at 34. But women that are 34 feel a lot of hope looking at me, even though my life hasn't changed. They didn't need me to get married. They needed me to get older, to feel like I could offer them hope. Because then it didn't mean I'll be okay if I get married. It was like, I'll be okay if I just keep going. And so you're right. It isn't even that the guide needs to change and get the thing they wanted. They just need to grow from the place they were.
Kyle Reed
There's also a progression there, too. You're not the same person.
Annie Downs
That's right.
Kyle Reed
And you've shared that along the way, which I think is super powerful.
Annie Downs
It's one of the challenges of writing books is people can go and pick up Blue Light jazz or go and pick up Remember God? Or some of my earlier ones. And I'm like, that is a time locked capsule that you can absolutely read and grow.
Donald Miller
And for the reader, it's you yesterday and it's right now it's really you 20 years ago.
Kyle Reed
That's a weird part.
Annie Downs
It's a weird part of it where you go like, here is a shelf of my yearbooks, but you're reading them like they're 20, 25. And I wrote that in 2014. But yeah, the growth is part of what we get to do, especially when your personal brand is the face they're seeing and that they're watching me age over online, particularly for the last 20 years, and they are seeing me go through breakups and they're seeing me build businesses and they're seeing things not work that we thought. I mean, professionally and personally, they're seeing successes and failures and mistakes I've made, mistakes that were very public. And so in all of that, it is the. You are welcome to come along this journey because in the same way, hopefully I'm having enough wisdom to share at the right time and share the right thing. But the, the connecting idea. The connecting idea.
Donald Miller
Controlling idea.
Annie Downs
Controlling idea. Sorry. The controlling idea of you can find hope here remains true.
Donald Miller
Yeah. What do you say to somebody? Let's say they're a small business owner. They, they, they're not driven to create kind of a personal brand, but they're listening and going, I probably need to have some more structure around my online presence, maybe a little bit more strategy. What are some messaging ideas that you would share with them to say, hey, here's some things to consider as you kind of try to build a mini personal brand. By the way, I have a friend who calls it 15 mile famous. And the idea is like, you don't need to be known in Zimbabwe. You need to be known. And 15 miles is not just geographical. Right. It's to the thousand Instagram followers that you're going to eventually have. And. But you're known. You've carved out a little niche in their world.
Annie Downs
Yes.
Donald Miller
What's some advice that you would give to them?
Annie Downs
I mean, I think the basic one would be every company that gets started, there's a why behind it, and the consumer wants to know the why. Why did you start creating quilting patterns? Why did you build this restaurant? Why did you create this thing you wanted to create? Because your passion behind why you spent the hours and the years to build this is going to make me want to buy. And so I like. Even if it's a clothing store, Vinnie Louise is a great example. I liked knowing the why behind that store. It just, I think there's a connection. There's a humanness. So you don't have to be the face and you don't have to be. We don't have to know all your secrets and all your pains. Just, just tell us why this was the thing you, you gave your life to.
Donald Miller
Yeah, right. Yeah, yeah, yeah, I agree. And do, do you think that they need to work on a sound bite that they can actually repeat that sort of helps distribute that message.
Annie Downs
I think so.
Donald Miller
I do too.
Annie Downs
I think it really helps if there's a.
Donald Miller
It helps you.
Annie Downs
Yeah.
Donald Miller
It's not just something you're repeating for propaganda's sake. It helps you understand. And also, I just think marketing is an exercise in memorization. What I mean by that. Messaging is an exercise in memorization. What I mean by that is like you're trying to get people to memorize where to put you in their life.
Annie Downs
Yes.
Donald Miller
Right. You're trying to go, here's the spot I want to occupy in your mental real estate.
Kyle Reed
This kind of connected with me the other day my wife and I were at this farm to table dinner with this kindred farms. They're out.
Annie Downs
Yeah. I love them.
Kyle Reed
Yeah. Have you been there?
Annie Downs
Yeah.
Kyle Reed
So Chef Steven, he's the best.
Annie Downs
He is the best.
Kyle Reed
A while back, he was talking about, like their struggle with social media. And it clicked in my brain. I was like, oh, you're trying to solve the problem of what should I post? And it hit me. I go, that's not what you need to be working on. What you need to be working on is a message, sound bites for what you do. So that every time you.
Donald Miller
What problem do you solve?
Kyle Reed
Every time you stand up in front of the people who go, you. You people go and eat dinner there, they buy a ticket. There's like 60 people. What do you say every time you stand up? What's the sign? What does the sign say when you walk in? What is the email that you send post. They're trying to solve. I think that's something that people can do inside of a personal brand is they think showing up is just making content. So I'm just gonna make an Instagram post. The reality is, is you actually need a messaging campaign, which is what we've been talking about, or some kind of talking points or sound bites or a controlling idea that you hit over and over and over.
Donald Miller
Yep.
Kyle Reed
That's where the content comes and it comes between.
Annie Downs
Here's what I wanna make. And over time, here's what the audience actually wants from me.
Kyle Reed
Yeah.
Annie Downs
So you start with that.
Kyle Reed
How'd you discover that for you? As you. Cause you blog. Start a blog to be an author. And then that evolved very quickly. How did you figure that out?
Annie Downs
As I kept making what I wanted to make, people kept saying, that's not what we want.
Kyle Reed
Interesting.
Annie Downs
And so I was going like, no, no, no. I want to tell you about.
Donald Miller
This can be disheartening. I would say, yeah, for sure.
Annie Downs
Because I don't. I Didn't. The four labels you'd put on me today are not the ones I would have picked. But it's what the audience kept saying, hey, we see this about you, and we need to understand that. We'd like to understand that for our lives. And so you're right. What. What someone like a Chef Steven could start doing, and he is doing is, here's what we do, here's the needs we meet. And then people say, but do you also sell flowers? Could I come buy flowers? He goes, why is everyone asking about flowers? Okay, we should start saying, here's the best place to buy your fruits, your vegetables, and your flowers, you know?
Donald Miller
And so that's what sort of incorporates.
Annie Downs
Yes. But that one took time for me to start going, oh, man. Everyone is asking me about this one particular thing, whatever that particular thing is in the season a lot of times, because I'm most known for my books about courage and fun. Those are things I'm most known for. And so which. Great. Why not? It could be way worse.
Donald Miller
Seven, I'm guessing, bro.
Annie Downs
With a seven set of wings, Right? I mean, when I'm in the office, my eight is pretty. Pretty significant. But, yes, I am a seven for sure. And so when someone walks up to me and says, you've really helped me, I usually can know it's in one of those two buckets, because that's what I have made and what people have asked for. And the only coaching anyone's ever asked me to do as a coaching label is fun coaching.
Donald Miller
Really?
Annie Downs
Yes. People want help with books sometimes, and people want help with podcasts, but we do that in the that sounds fun network side. But when they come up to me, help me solve a problem, it's a fun problem every time.
Donald Miller
Like, they're not having enough fun.
Annie Downs
Yes.
Donald Miller
Or their family's not having fun, and there's a block.
Annie Downs
There's some sort of block in their fun, and they want me to solve it.
Donald Miller
Interesting.
Annie Downs
It happens. When I tell you how many times we've sat and thought about how to do a fun coaching cohort and do, like, a mlm. I mean, if you knew how many times we've been like, how do we do a certification for fun coaching with absolutely no education? Like, what would we take? What classes would they. Yeah, there's something there. And we're. Because what? Everyone feels trapped in a way. That's why they're coming to any of us for help. They feel trapped in a way. And the ones who are coming to me feel stuck in either the spot they are in life or stuck in a problem and they're in pain. And so who better to run to when you're in pain and wanna get out than a seven? Cause a seven's gonna be like, yeah, let me show you 18 escape patches. This is what I do.
Bobby Richards
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Kyle Reed
When I've talked with people about starting something, you know that my favorite line they use is, you know, I've had to get over like going viral and I'm okay with doing that. And I always laugh because I'm like, okay, glad you're moved on from going viral after your first post. But I think the message I take from what you just said, I think it's important our audience hears is there is something, though, about starting and starting and being consistent.
Donald Miller
Yeah, let's talk about consistency. How often. And I realize this changes so quickly. I mean, we used to say, hey, at least once a week. Can you imagine once a week? Now it's every day. You know, you've got to hit your social media at least once a day. And honestly, the brands that I follow, I mean, it's three and four times a day.
Annie Downs
Yeah.
Donald Miller
You know, they're text messaging me and I'm seeing their Instagram posts. I mean, they're fricking up in my grill.
Annie Downs
Yes.
Donald Miller
And I'm curious from your perspective, like, how often, if you're trying to build a personal brand, do you need to communicate something?
Annie Downs
Well, I think it depends on the outlet you're going to. So TikTok, in order to really hit on TikTok, I think you have to post three or four times a day. So I'm not doing it because, a, I don't have the sole bandwidth to be that person. On TikTok. Well, the biggest day is I tried to have it on my phone to do R and D and I was addicted immediately.
Donald Miller
TikTok.
Annie Downs
Yes, Dawn, I'm telling you, my second night of having it, I got the hey, do you want to stop and take a break and go to sleep? It was that good and that addicting. And I sleep in a bed by myself and so I have nothing else to entertain me. And I was like, oh, I can't do this particular app because I can't create on it because I can't behave with it. And so it became a non starter for me as a person now. So I don't have the sole bandwidth to do TikTok for me and for three to four times a day it's.
Donald Miller
Also a Chinese data mining organization.
Annie Downs
To be true, this is not a conspiracy theory.
Kyle Reed
No, it's not a conspiracy theory. I knew your answer to this.
Annie Downs
Oh yeah.
Kyle Reed
So I already knew there's a reason.
Donald Miller
I'm not on TikTok and it looked like.
Kyle Reed
Let me just explain.
Donald Miller
One month ago, I'm in the office of China Policy at National Security and I mentioned that and they all just said it absolutely is. Please tell the public this is exactly what this is you're doing. A little. Not a joke.
Annie Downs
Yes, fair. Okay. So for that outlet, I think for the others, Don, honestly the first thing I would say to a creator is the thing that matters most is you are rested enough and have a full enough soul to do the work you want to do. If you're going to be 15 miles radius, famous and impactful, you have to have what it takes to do the job every day. And if that means social media comes second, it has to come second. We have to say us to pastors, we have to say us to leaders of like. You cannot bow to social media or it will steal your soul.
Donald Miller
And so everybody I know who it's not true about everybody, but everybody I know who has a successful presence on social media hates it.
Annie Downs
That's right.
Donald Miller
They wish, they, they wish they could quit.
Annie Downs
If I could do my job without social media, I absolutely would.
Donald Miller
Me too.
Annie Downs
Yeah, I would. And you just. I. I can't. But I don't do it all. I have some of my team do pieces of it. But I'm with you so long. Answer to your question. I think once a day is about what I do on socials right now. But I'm also writing some things. I mean I've got, I only have so many hours.
Donald Miller
Yeah. Machine.
Annie Downs
And so I am doing about Once a day posting and once a day storying. Right now. Now I'm strategic about what time of day I do it because I've paid attention to my analytics and I am paying attention to when are people watching for me. So an example is Saturdays are my day off. I don't get on the Internet if I can help it. I'm not. I don't do a single ding dang thing. But Saturday after Saturday dinner time and Sunday dinner time are my hot moments when people when my does the best.
Donald Miller
Fascinating.
Annie Downs
And so often I don't do anything Saturday night. But I'm very thoughtful about what I put up Sunday after dinner because whatever I do Sunday after dinner is going to be seen by the most people. Okay. And so I'm usually.
Donald Miller
You actually know a little bit of the algorithm.
Annie Downs
Yeah. Yes. Yeah, yeah. And so then I have released myself from like shabby posting right now and it's like, no, the actual best time this weekend is Sunday after dinner. So just don't worry about it. And Sunday after dinner, post the thing that you've either written earlier this week or. And I try to do heartfelt Sunday evenings. I try to do something that like, will matter. We, we are a faith and lifestyle brand. That's what we are. AFD that we are faith and lifestyle brand. And so I'm trying to meet faith and lifestyle all the time together. And so that's what I try to do the most on Sunday evenings.
Kyle Reed
Can we get a little. I'd like to get a little granular.
Annie Downs
Yeah, let's do it.
Kyle Reed
You know, Don kind of has his system of creating content. He, he, I've watched him do it. He's kind of got his thing. What. How do you go about creating content for yourself? Is there a system? Do you like to start with words? Do you like. Are you native to Instagram where you're like, I can make a video here. Walk me through that. Yeah, I think that'd be beneficial for anyone listening. What's your kind of granular process for that?
Annie Downs
I like reels. I like making reels. I'm not very good at them. So what I do is I do all the videoing of them and then I send them to our video producer, Craig, and he makes them for me. And I. And he says, when do you need them back by? And I let's, let's share them this week. So if there's anything that is like time sensitive, I just handle it if it's a real about. So here's one that I'm about To do is I changed my shower faucet thing. Is that the right word?
Kyle Reed
Sounds good.
Annie Downs
The shower head.
Kyle Reed
Yeah.
Annie Downs
It sat. It's a podcast sponsor. It sat in my house for two.
Donald Miller
Months because you have a shower head podcast sponsor.
Annie Downs
Yeah, bro.
Donald Miller
That's.
Kyle Reed
Impressive.
Annie Downs
Get in the game. It is so fun. Yeah. And it's great. I'm trying.
Donald Miller
That's the only shower head I could Jolie, Joel.
Annie Downs
Yeah. So it sat in my house for two months because I thought, I don't know how to do this. And then this narrative starts in my brain. There are just things in my house I don't know how to do. If I was married, if I had someone out, Da, da, da, da. So it sat in my house.
Donald Miller
Let me just explain this to you. If you were married, you would still have nobody in your house.
Annie Downs
There's a real chance. There's a real chance.
Kyle Reed
That would still be scary.
Donald Miller
My wife is married. She could also learn from your post.
Annie Downs
So here's what I did. We made the reel. I made the reel of. And when I changed it, it took me four minutes. Everything was in the box. I just never opened the box. My content will be about faith. Hey, you think there are things you can't do. I believe that too, but actually, everything I needed was in the box. I'm curious if the problem you're facing, if everything you need is right there and you just don't know it. And there's a lot of hope here.
Donald Miller
You're teaching a sermon through a Sherman head.
Annie Downs
Through a shower head.
Donald Miller
Shower through a Sherman.
Annie Downs
Yes, that's exactly right. So that is the faith and lifestyle where they meet. The lifestyle is I got a new shower head.
Donald Miller
This is gonna dramatically expand my social media abilities now, you know? Cause there's, like a snake. There's a rat snake around our house. She shows up on our front porch every night.
Annie Downs
And you do this already, though.
Donald Miller
Yeah, but I could just walk around and go, what's the snake in your life?
Annie Downs
That's exactly right.
Donald Miller
And are you afraid to pick up this snake that don jump.
Kyle Reed
Did you pick it up?
Annie Downs
That would go. I'm about to go bananas. That would go bananas. Because people.
Donald Miller
What's the snake?
Kyle Reed
Yes. Well, but you do this. You do this with your content, though.
Annie Downs
Yeah, you do. That's what I was about to say. You did a dating one not long ago that all my friends and I watched.
Donald Miller
Really?
Annie Downs
Yes.
Donald Miller
Well, here's the thing. You do this as much as now. Talk to me about this. If I do business. Content.
Kyle Reed
Yeah.
Donald Miller
Which is what by the way, how I make my living.
Annie Downs
Yes.
Donald Miller
Is business content and coaching certifications and things like this. I get, like, 12 likes if I do. How do you know if your boyfriend's a narcissist? I get 6 trillion likes, which. I don't have any products on that whatsoever. What do you do when the wind is blowing a direction you don't want to sail? Now, it's not that I don't want to sail that. It's just that, like, I'm not the relationship guy.
Annie Downs
Yeah.
Donald Miller
Yeah. And I know a little bit because I'm 50 something.
Annie Downs
Yes.
Donald Miller
But, you know, what do you do with that where it's like the world wants you to talk about something? That.
Annie Downs
That's the pay attention part. Right. I mean, that's the same. Yes. That's exactly how I got to. Where talking about being unmarried is a central thing I talk about now.
Donald Miller
Because everybody.
Annie Downs
Because the one time I would do it, it would.
Donald Miller
Yeah, yeah, yeah.
Annie Downs
And so they would show up, and then it was like, well, I'm not interested in doing that again because I don't want to be there. Because here's what I thought, Don. If I become the poster child for single women, I'm going to stay single forever. I am making.
Donald Miller
That's the lie that you.
Annie Downs
That's right.
Donald Miller
Which is bullshit, by the way.
Annie Downs
Thank you.
Donald Miller
That's not true.
Annie Downs
Thank you. Yeah. A does not equal B in that story. And so. But there are a. Our friends who go, well, I don't want to talk about this in my personal brand because I wish this wasn't true of me. And you go, I understand. Just because you wish this wasn't true.
Donald Miller
If it doesn't mean it's true. One reason, like, in my personal faith journey, I talked once about not being much of an attender of church. Let's just say it that way. And I backed out of that so fricking fast. Not because I don't have a lot to say. I actually have a lot to say because I don't want to be that guy.
Annie Downs
That's right.
Donald Miller
Like, I don't want to be the guy who, like, found faith outside of institutional religion. I don't want to be that guy. Let's. We'll go over here in the corner, we'll whisper about it.
Annie Downs
You know what I mean? I'm that way about my physical health because I'm that way about my body. I'm like, I understand. Y' all are seeing whatever you're saying about my body. You have thoughts about my body. I'M just actually not going to talk about that right now. Like, maybe at some point, but. But I'm with you. That, that the. I stepped into it one time.
Donald Miller
There are things that you can be known for that you can't get unknown.
Annie Downs
Yeah, that's right.
Donald Miller
Right. You can't get unknown for that because it is such a sort of felt need area of interest. And I would actually caution people. You are directing. You are directing your life. You are directing hundreds of conversations from here on out. And yes, people are gonna be super, super interested and you're gonna get a lot of attention for it. Is this the attention that you want? And there is part of me that goes, look, if you want to talk about, you know, simple strategies on the American political system, if you want to talk about simple strategies to make more business, you want to talk about growing a small business. I'm in all day long because it's what I want to talk about. Yeah, you want me to talk about this, which occasionally I will do, but I'm not going that far because I don't actually want to have those conversations aren't very interesting to me.
Annie Downs
Okay. So my other question for you, though, Don, when you're talking about your content, between the narcissist, the boyfriend narcissist, and the business is, one of my friends who works here often says holidays are our biggest days because people are working on their side. Hustle, huh? And so she says, I have a busier day because this story brand people are paying attention because they're not at their everyday job right now.
Donald Miller
Oh, that's interesting.
Annie Downs
I'm curious if you post on a holiday about business, if that's gonna go farther because that's when business people who.
Donald Miller
Are side of us, it's worth experimenting with.
Annie Downs
That's it too. It's experiment.
Donald Miller
How do you make more money off.
Kyle Reed
Christmas while you're here now?
Annie Downs
How do you, while everybody else is at the lake and you're sitting here.
Donald Miller
Building course make a million dollars on Christmas Day is now available to you.
Kyle Reed
I do think there's a principle, though, inside of that. One of the things I appreciate about what you have created, your brand and who you are, it's authentic to you. So a lot of the stuff that comes out is not fake. It's not phony. It's not trying to be someone else. It is authentically you. When you ask what sounds fun, that's a legit question that you want to know. And I think that, that that's something that can, I think oftentimes People show up and feel like they have to be someone else or they have to talk in a certain style or I saw that guy in the car with his tie on. I'm gonna try that. There's a blend of authentic authenticity and value. And I think that's why people sometimes show up for the dating stuff. Because it's authentic, it's good. People are looking for that next step ahead is what I see. And that's why it goes crazy. And it's just super shareable. Yeah, that's the other. Like, let's skip over. This is super shareable because it's a broader audience versus Go take this business.
Annie Downs
And I mean, certification. Single women are sitting on their phones looking for dudes. It's what we do. So when we're on socials and we see, is my boyfriend a narcissist? Right? Is he. Is that what happened with that guy that I just broke up with or just broke up with me? So it's just very. It's meeting a real felt need and people who already care about Donald Miller. Right. Like, it's, it's. It's shooting fish.
Donald Miller
You know, it's interesting if I talk about business kind of as a, As a business, as a guy who's grown, a successful business, you know, interest level is. Is maybe 2 on a scale of 1 to 10. Because there are just so many people doing that. It's a flooded market.
Kyle Reed
Yes.
Donald Miller
But if I actually talk about the fact that I'm wired as an artist and a memoirist.
Annie Downs
Yes.
Donald Miller
Of all, you know, of all things, like the most artsy fartsy sit around your underwear and write books. Running a successful business. Interest is up to like six.
Annie Downs
Yeah, that's right.
Donald Miller
You know what I mean? Because it's like, okay, this is. That's a different angle on the problem that you're not actually wired to do this. You've had to figure out structures and processes. And I only say that to say, what is that for you? Like, what is that for the listener? What's your sort of unique angle in the category that you are inside?
Annie Downs
Maybe we're surveying for all of our friends, watching, listening. Maybe we're surveying your people. When we did a survey a couple of years ago and said, you know, are you married? Are you single? Do you work? Do you have kids? 9% of my audience was stay at home moms. We're like, oh, no wonder we're not getting any interaction in the day. All my people work.
Kyle Reed
Yeah.
Annie Downs
And so we. Everything we're sharing at 11am is doing nothing. Because 9% of my audience is home. 91% of my audience is interested. At 6pm Yep. Or at 6am that's the other really hot time for me is if I'll post anything about reading the Bible that morning or a worship song or my morning rhythms in the six to seven central bananas. Because 91% of my audience hasn't gone to work yet.
Kyle Reed
Yeah, that's really good.
Annie Downs
And so that has. That helps a lot. So asking your, hey, what do you want from me? What is the thing? What is the problem you'd like me to help you solve? If you just put that Instagram box up there and your 15 mile radius, people answer you, you go, oh, everyone's asking me about biscuits. I had no idea they cared about my biscuit recipe. I thought they wanted me to teach them how to trap flies and they want a biscuit recipe. And you go, I should shift.
Kyle Reed
Yeah. So, okay. So you.
Donald Miller
Any biscuits?
Annie Downs
Yeah.
Kyle Reed
You've written books, you've started a podcast, podcast network, you've gone on tours. What. Where are you seeing the landscape going next for you, for brands, for people? What's on the horizon?
Annie Downs
Oh, what's on the horizon? You know, I think we're seeing this with Nate Bargazzi. We're seeing this with the chosen. We're seeing this with some of these Amazon prime partnerships. There is a real market for family friendly content. Oh, yeah, I think a lot of it. The election indicated that the heartland has a lot of power. And I think that Amazon is. I know Amazon's putting a ton of money into that. And so I think this is a really interesting time for personal brands that are family friendly and even faith, or not faith, but family friendly. I mean, one of the things I love about Nate is he doesn't spend a ton of time talking about his faith. Because what was true about eight years ago is you were either a dirty comic or you were a talk about the church comic. Those were the options. And now there's this really cool middle ground of people going like, I don't have to make that kind of content. I also don't have to just do church stuff, whether it's comedy or books or whatever. I don't have to go like all the way into the church. I can make things that are family friendly right here in the middle. And so. And that's a pretty big audience. I mean, if you look at what Nate's building, there is an audience. I mean, I am like, he's playing chess when other people are playing checkers right now, right?
Kyle Reed
Yes.
Annie Downs
And so I'm watching him and going, like, I want to build like that. So that's kind of what I'm working on, Kyle, is how do we keep expanding? What I used to say when books were my main thing is when you walk into a bookstore, I want you to walk into any section and find a book from Annie F. Downs. Okay. Your friend in any section of the bookstore. Because then I think eventually you will work your way to the faith books.
Kyle Reed
Interesting. And that's.
Annie Downs
That is my, My, my long term goal is that people experience Jesus through my life. And so whether that's the hope conversations about being single or the podcast or the books, that is the trusted. If I'm gonna be a trusted bridge, he's the end goal in the, in the end. So I want them to work their way around a bookstore. Now I'm going, I want you to work your way around every type of media and bump into me. So we have TV dreams and magazine dreams and more books and expanding podcasting. And so all of that is how do we show up in anywhere you want to go? We love going into parties and restaurants where a friend is already there. Like, I'm just gonna, I'm gonna look for my friend and I'm gonna walk right to my friend. I want to be that.
Donald Miller
That's a great way to look at it.
Annie Downs
Yeah. I just. When someone walks into a room, a.
Donald Miller
Podcast is what's Annie Downs think about this health and fitness trend? What does any downs think about growing their own?
Annie Downs
Well, because we're already friends. They feel like we're already friends. That is the.
Donald Miller
You're really selling your perspective.
Annie Downs
Yeah.
Donald Miller
I wonder what this person's perspective is on X, you know, which is what.
Kyle Reed
Social media is today.
Annie Downs
Yeah.
Donald Miller
Which is a. It's gonna be a fun perspective. It's gonna be a lighthearted perspective. It's gonna be a somewhat, you know, candid perspective, somewhat vulnerable and a female perspective and a single person's perspective. That's. That'd be neat to do a little exercise if you're trying to build a personal brand on what's unique about your perspective.
Annie Downs
Yeah, that's really right.
Donald Miller
What's unique. What's unique about your perspective on this? And then lean into that. Test the waters.
Kyle Reed
That would be the controlling idea of this, I think whole episode we arrived. Yes. We made it. Because truth be told, 90% of Instagram is people consuming and the number is actually probably higher than that. There's very few creating, it feels like, but yeah, most People are consuming, and there is an opportunity there for people to get that perspective.
Annie Downs
And you know what?
Donald Miller
You can trust this. I had this experience yesterday. I flew to Atlanta and spoke somewhere and flew back. And Dan Cathy and Horst Schulze spoke the session before me. Now, this is the guy who, you know, made Ritz Carlton what it is and the guy who made Chick Fil a what it is. Both known for exceptional. Exceptional customer service and attention to people and dignifying the humanity of everybody they meet and treating everybody they meet like that person is Jesus. I mean, Dan Cathy literally said, turn on your airdrop and I'm going to give you my personal phone number to the audience.
Annie Downs
Oh, my gosh.
Donald Miller
Right? And I got up afterwards and thought the whole time, I'm going, okay, I love these guys. I'm an introvert who gets drained.
Annie Downs
Yeah, that's right.
Donald Miller
Talking to strangers. I mean, it's like, just cut me open and bleed me out. And I thought, do I tell this audience that? And so I got up and I went, you know what? That was amazing. I agree with everything those guys said. I'm the opposite. I can't do it. I can't. So how do you be an introvert? And the whole audience was fricking leaning in.
Annie Downs
Of course they were.
Donald Miller
They were leaning in because they were like, yeah, those guys are right. And so are you.
Annie Downs
Yeah, that's right.
Donald Miller
You just.
Annie Downs
Because you connected with every personality in that room that went like, that's so cool. But I can't do that either.
Donald Miller
But not only that, they were like, the balls of this dude.
Annie Downs
Yeah, that's exactly.
Donald Miller
To get up and go, hey, they're absolutely right. They're absolutely right. And I can't do it.
Annie Downs
Yeah.
Donald Miller
So how do I do it?
Annie Downs
That's exactly when I can't do that. That's exactly.
Donald Miller
And I was like, you know, I think I just learned something about telling the truth and being who you are and.
Kyle Reed
Yeah.
Donald Miller
You know, and.
Kyle Reed
And you said the word earlier. Perspective. I think you nailed it. That's what people are looking for.
Donald Miller
Here's my perspective. Here's an introvert's perspective on customer service.
Kyle Reed
There's a lot of noise out there, and people are looking for trusted perspectives that help them. Makes sense of the world.
Donald Miller
That buttons it up right there.
Kyle Reed
That's it. Well, Annie, thank you so much. Tell everybody listening a. You know where they can find you. But what's. What's coming up? You got book tour. What's going on?
Annie Downs
I'm embarrassingly easy to find. Marketing brain will love. I'm just Annie F Downs everywhere. That's anywhere you need me. That's how you can find me. If you're walking into a party, that's where you can find me. I'm going on tour this fall with Kane, which is really interesting. 40 cities, 10 weeks, brutal schedule. We'll see how that goes.
Donald Miller
40 cities in 10 weeks, right? Yeah.
Annie Downs
Weird that I'm not married, huh? Weird that I'm home, fall in love with guys on the road all the time. So that, I mean, that's kind of what we're working on now. And it is. It is a really fun. I'm having a lot of fun making things good and being. I like that. I like that people think we're friends. And so I'm having a lot of fun being out places and people coming up and saying, I know. I know this sounds crazy, but I feel like we're friends. I'm like, doesn't sound crazy. Sounds like I'm doing my job like I want to. Sounds like I'm right on mission.
Donald Miller
Yep.
Bobby Richards
Thanks for listening to the why that Worked podcast, presented by StoryBrand AI. If you like the show, follow wherever you get your podcasts. And if you're Enjoying this on YouTube, hit that subscribe button and leave a comment letting us know what you think and what you want the guys to talk about in a future episode. Curious about how StoryBrand AI can help you create clear, effective messaging? Well, you can try it out right now and create a free customized tagline for. For your business. Just go to storybrand AI. Thanks for listening and we'll see you next time.
Marketing Made Simple: Episode Summary
Title: Why That Worked #25: Annie F. Downs—The Strategy Behind Her Breakthrough Personal Brand
Host/Author: Powered by StoryBrand
Release Date: June 25, 2025
In episode #25 of Marketing Made Simple, hosted by Bobby Richards and featuring co-hosts Donald Miller and Kyle Reed, the spotlight shines on Annie F. Downs, a bestselling author, speaker, and podcaster. This episode delves deep into Annie’s journey of building a breakthrough personal brand that resonates with authenticity, generosity, and fun in an overwhelmingly noisy digital landscape.
Annie Downs is celebrated for her ability to "show up authentically and have a lot of fun" in her personal branding efforts. With a career spanning over thirteen years since her first book launch in 2012, Annie has successfully cultivated a personal platform that feels genuine and human, avoiding gimmicks while fostering meaningful connections.
Kyle Reed opens the conversation by emphasizing the importance of personal branding for professionals—"every professional needs to build a personal brand" [02:17]. He introduces Annie as a prime example of someone who has transformed her personal brand into a thriving business.
Annie Downs reflects on her early days as an author and blogger in the 2000s, observing that her audience sought more than just recipes or instructions—they wanted to "watch me cook" [03:18]. This realization shifted her strategy from merely providing content to sharing "how I do it", thereby fostering a deeper connection with her audience.
A pivotal theme in the discussion is the role of authenticity and vulnerability in personal branding. Annie shares, "how do you stay authentic? How do you stay honest?" [03:47], highlighting the balance between maintaining a private life and inviting audiences into her personal experiences. This openness not only builds trust but also positions her as a relatable and trustworthy figure.
Donald Miller introduces the concept of a "controlling idea"—a central narrative that defines a brand’s message [04:46]. He encourages Annie to articulate her brand’s controlling idea, to which she responds, "if you're friends with Annie, you're going to figure out how to find hope in the life that you have" [06:04]. This idea underscores her brand’s mission to provide hope and practical guidance across various aspects of life.
The conversation transitions to the importance of a clear messaging strategy. Annie explains that her podcast, "That Sounds Fun," serves as a trusted bridge to other resources, reinforcing her role in guiding her audience towards growth in faith and lifestyle [05:11]. This strategic messaging ensures that her content consistently aligns with her brand’s core values.
Donald Miller emphasizes the necessity of having a sound bite or a clear, repeatable message that encapsulates the brand’s essence [15:24]. Annie agrees, noting that "messaging is an exercise in memorization" and vital for establishing a brand’s presence in the audience’s mental real estate [15:46].
The discussion shifts to consistency in social media. Annie shares her approach to managing her online presence, balancing content creation with personal well-being. She states, "once a day is about what I do on socials right now" [23:36], highlighting the importance of sustainability in her content strategy. She also mentions being strategic about posting times based on audience analytics, ensuring maximum engagement without overwhelming herself.
Annie outlines her content creation process, particularly for platforms like Instagram. She prefers creating reels and collaborates with her video producer to handle the technical aspects, allowing her to focus on delivering heartfelt and purposeful messages [25:07]. A notable example includes a reel about changing a shower head, where she ties a mundane task to a broader message of faith and trust in having everything needed within reach [26:04].
This method exemplifies how Annie integrates personal anecdotes with her brand’s overarching themes, making her content both relatable and impactful.
Looking ahead, Annie shares her vision for expanding her personal brand across various media platforms. She aspires to have her presence felt in bookstores, TV, magazines, and more, aiming to make "Annie F. Downs" a recognizable name across all sections [36:10]. Her long-term goal is to "have people experience Jesus through my life," positioning her brand as a bridge to deeper spiritual and personal growth [36:31].
Annie also discusses the evolving landscape of family-friendly content and the importance of meeting real, felt needs. She cites Nate Bargatze as an inspiration for creating content that appeals to a broad audience without compromising authenticity [35:00].
This episode of Why That Worked offers a comprehensive exploration of Annie F. Downs' strategic approach to personal branding. By prioritizing authenticity, vulnerability, and a clear controlling idea, Annie has built a brand that not only stands out but also deeply resonates with her audience. Her insights provide invaluable lessons for business owners, coaches, creators, and anyone looking to forge a meaningful personal brand in today’s digital age.
For more actionable marketing tips and inspiring personal branding stories, tune into future episodes of Marketing Made Simple.
Find Annie F. Downs: