B (14:56)
You're so on point there. And, you know, thank you and thank God that you find something that I do that is worthy of expressing that forward in how you live in your home and how you live in your business. That examples a lot about your own personal culture. May I, in preface to talking about that statement, because that is my life mantra, just talk a little bit about culture. Culture is often referred to as something we can get around to or something we can have a marketing team design for us when we're in business. It's often referred to as a very social, singular thing when we're talking about communities or individuals, when in fact it encompasses everything about us. It is how we live, you know. And so culture is important because it also is a very threadable and a very expanding thing for us. And you try to sell something into a community without understanding its culture, you're going to go flat broke. You try to sell an idea, you try to sell a relationship into someone's home or someone's person without understanding their culture, and you're going to get closed down. And chances are you'll be closed down long before you realize that you're trying is in vain. And so how that feeds into who we are personally is about making certain that we don't. You know, there's a lot of conversation about appropriating as well. And we can get so granular in how we look at relationships. What I found in my life, Meg, is that we need to get in touch with who we are. That's where all the strength, that's where all the growth, that's where all the pain can be healed is when we understand who we are. And so I came to. I'm sitting in Mexico right now. I left the east coast for the west coast in the 70s and the 1970s. And I arrived in Los Angeles in the middle of what was very exciting time for my sister and her husband. They were in the entertainment industry. And I met so many stars, people who I read about in Jet magazine and seen on the covered cover of EBONY magazine as seen on tv. I was meeting these people, and I was meeting people who were mixing, marrying, working, building across races as a well, as well as across their talents and so it was an exotic time for me as well. And I looked at them and I felt so different than them because here I was, as I mentioned earlier, a navy headed colored girl from Toronto, North Carolina, talking very southern. And my husband used to say he could tell when I'd been on the phone with my mama because it took me two or three hours to get my, my, my standard American English back in place. And I look at them and I realized I'm not going to be these people. I am me. I ain't gonna have straight water wave hair, ain't gonna have bright white skin, ain't gonna have light eyes, and you know, I'm probably gonna keep the hips and boobs too, you know. And so I just thought that was so surface about how I was looking at myself because that was how people got the opportunity to move forward, forward in that industry. How you look matter a lot. And Peaches and Herb who went out on the road singing weren't Peaches and Herb who were singing in the studio. And so, you know, I thought to myself, what am I going to do? And my brother in law said to me, you owe it to yourself to prove yourself before you go back. Mind you, I come to the west coast on a vacation. Still on that vacation, Nick. Look at life, look at God. And so I determined that I couldn't value myself out of opportunities because of how I looked. I had to understand about whose I was and not just who I was. And the disrespect to my parents, to my ancestors, to my creator and to my opportunities by devaluing me and changing me to look a certain way or behave a certain way in order to get ahead in life. And I'm so glad that my sister and I had many evenings, many of them with tears, many of them with laughter, working on me, doing the work on me to help me to realize that that person who I was in Talbor, North Carolina was, was the person I was designed to be. And it's how far I saw I could take her that made the difference, not how far someone else saw. And so I decided that I would never compromise who I was personally on my values in order to become who I wish to be professionally. And it enabled me by doing that, to let go of the hostage I held myself to. Around things like appearance, things like personal culture, I was able, once I accepted my culture was good and then once I celebrated that it came from a strong and enduring place to be able to identify who I was inside. And some people, that's a flip Side journey for them. When I arrived in Los Angeles back in the mid-70s, it was a very visually stimulating place. And so it threw me in the face and it gave me an opportunity to decide who am I, what do I stand for? And in my company today, we have a, have a credo that we stand on these feet and that's how we grow forward and feet. F E E T is F Freedom to innovate E Excellence in delivery E Because everyone and everything matters T Invest the time to understand F E E T Now, when you give a person freedom to innovate, you are basically saying you have permission to make mistakes, make them fast, be transparent about them, and let's all learn how we grow from them. Sticky notepads that many people use to this day, even in this digital age were an accident at one of the. One of the national entities where we do exploration. And it was an attempt to look for how to put planes together with glue. And some folks from 3M walked in and they said, wow, this we can commercialize, we can monetize it. They didn't see the value in it as scientists because it wasn't achieving what they looked at having it to solve. But 3M said, this is exactly something we can innovate from and built a multi million dollar empire on somebody else's mistake. And so giving people the freedom to innovate and allowing everyone that opportunity is valuable, whether you're doing that in a personal or a business relationship. Excellence in delivery. The young man I talked with earlier today, Shaka, said it better than I can, I paraphrase him. But he said, why settle for good enough when excellence can be yours, you know. And so we look to deliver excellence by encouraging each other to be our best in our company. And I think it works well in your personal life. And then everything and everyone and everything matters. It's in the details, Mick. It's in the details. You think you rolling, you think you're doing so great, but it can be that one little thing that you were thoughtless to unaware of, or had no knowledge about, that can paralyze the opportunity, can hurt somebody, can, can lose you the deal. And so everyone and everything matters. Years ago, when I would go into San Francisco on an early morning United flight from LA and then catch the United flight back that same day, you could do that in, you know, the matter of a couple of hours. Now it takes you a coup of hours to get through security. Wow, those were the days make. I go into the large buildings there and I noticed people rushing by and signing in. They had receptionists at the front entry and I never noticed people saying hello or engaging well with the receptionist. And we'd always stop, my team and I, we take time. How you doing? You know, how's, how's Joe, your little boy? Oh, last month you said he. Did he, did he make it, did he get. Make it on the team? Those kinds of things, you know. And one lady said, oh, you always smell so good and your breath is so fresh. I never thought about the impact of people's breath on a receptionist, right. And I handed her a packet of gum that I had. I said, this is what I use. And she loved it. And you know, so when I came back, she said, chatting with it. She also told me everybody who'd been in before me to make a presentation, what their energy was, you know, etc. Etc. And I didn't ask her for that. She felt that we were in a community. She felt we had a culture of shared experiences. She bothered to read about me. She that I come from humble beginnings, as had she. And she knew that I was an example of who she could become. But most importantly, she knew she mattered. She knew she mattered in my life. And boy did she prove it. Because actually we won a contract in large part because of that young lady being so thoughtful and so caring to help us to understand that one of the people we were going to be going in to present to had a particular crisis they were dealing with. And we were able to be sensitive to that, that showed that company that we were going to be sensitive to how we demonstrated our expertise and not just go in there and try to, you know, show them stuff. And that kind of leans into time to understand, you know, time is the most precious commodity yet it is one that all of us have and we share that same amount by day. Depending on how we separate our days, sometimes I think we work five day weeks and have longer hours in a day when we blur the lines of when we start and finish. Time is something that is so important. We have but amount of it, but a certain amount of it on earth. And I think how we invest it is so important. I no longer spend time, I invest time. When I talk with my employees, I remind them, you know, it's okay if you want to spend stuff, but make sure you're only spending 10% of it. 90% of it has to be invested. You have to be thoughtful, you have to be intentional. You have to be caring about how you invest your time. It's one of your most precious gifts and I'm really grateful for the time that you're allowing me to share with you.