Podcast
Mindful CIO Podcast
Hosted by Nathalie Heynderickx · EN
Welcome to Mindful CIO Podcast. We are amid the fifth revolution and in the age of AI, Human Tech Leadership is now more important than ever. The purpose of The Mindful CIO podcast is to explore the Human Side of Tech Leadership and what it takes to mindfully and sustainably lead high performing tech teams. We will facilitate meaningful conversations to inspire tech leaders to become the best version of themselves and therefore have a more positive impact to their teams, their stakeholders, their organisations and society at large. Join the conversation!
13episodes
Episodes
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Episode #12 - Responsible AI in Practice: From Experimentation to Governance
Apr 2701:13:10Tap to summarizeIn this episode of The Mindful CIO, Nathalie Heynderickx is joined by Paul Cooper, a consultant and researcher in digital health, to explore the practical realities of responsible AI adoption.Drawing on a diverse career spanning science, technology, and organisational change, Paul reflects on how generative AI differs from earlier approaches and what this means for leaders today. The discussion moves beyond tools to focus on how organisations can build trust, culture, and capability in a rapidly evolving environment.A central theme is the distinction between structured and unstructured problem domains. While AI can perform reliably in closed, testable contexts such as coding, its application in business decision-making remains less predictable. This creates both opportunity and risk for CIOs and senior technology leaders.The conversation also examines the current state of AI adoption. Many organisations are still experimenting, often without clear use cases or governance models. Paul outlines the importance of developing critical thinking skills, selecting appropriate use cases, and avoiding over-reliance on AI as a source of truth.Governance is addressed through a practical lens, including tiered risk frameworks, the limitations of existing standards, and the role of boards in overseeing AI-related decisions. The discussion highlights the need to balance innovation with accountability, without constraining progress.The episode concludes with reflections on organisational culture and capability. Leaders are encouraged to foster informed experimentation, support communities of practice, and develop the judgement required to use AI effectively.This episode offers a thoughtful perspective for leaders seeking to implement AI in a responsible and sustainable way._____________________________________Note: Although this episode is published in April 2026, it was recorded in December 2025. Paul refers to ChatGPT 5.2, which at the time he didn't rate highly for coding. His perspective has since evolved, and he now uses Codex 5.4 daily, alongside Claude._____________________________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu_____________________________________🔗CONNECT WITH PAUL COOPER: * Linkedin - https://www.linkedin.com/in/digitalfella/*Longboardfella Consulting - https://longboardfella.com/*Health Ability - http://www.healthability.org.au * BioGrid Australia - https://www.biogrid.org.au/ * Australian Institute fo Digital Health - https://digitalhealth.org.au/_____________________________________📚 RESOURCES FROM PAUL COOPER * A governance model for the application of AI in health care - https://academic.oup.com/jamia/article-abstract/27/3/491/5612169?login=false * Reasoning Models don't always say what they think - https://www.anthropic.com/research/reasoning-models-dont-say-think * Interpretability - Understanding how AI Models think - https://www.youtube.com/watch?v=fGKNUvivvnc
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Episode #11 - Responsible AI in Practice: Governance, Culture and Executive Capability
Mar 900:53:30Tap to summarizeSeason 2 of The Mindful CIO Podcast begins with a conversation about the practical realities of responsible AI adoption.Host Nathalie Heynderickx is joined by strategic foresight consultant Sami Makelainen, founder of Transition Level and former founder of Telstra’s Strategic Foresight practice. Sami works with boards and executive teams to help organisations understand the long term implications of emerging technologies and develop more thoughtful approaches to AI adoption.As organisations move quickly to integrate generative AI into their operations, many leaders are still grappling with foundational questions. What does responsible AI adoption actually require? How do organisations build AI capability across their workforce? And how can leaders balance innovation with governance while maintaining trust?In this episode, Nathalie and Sami explore the organisational dynamics shaping AI adoption today.They discuss why many enterprises default to familiar technology platforms even when better tools may exist, and how this behaviour reflects deeper organisational factors including risk tolerance, governance structures and cultural norms.The conversation also examines the role of leadership awareness. Despite the rapid pace of AI development, many organisations still have relatively low levels of AI literacy at senior leadership and board level. This gap can make it difficult for organisations to make confident decisions about AI investments and governance.Nathalie and Sami also discuss the cultural dimension of responsible AI adoption. Organisations that encourage learning, experimentation and knowledge sharing often see stronger capability development, while more risk averse cultures may struggle to create safe environments for exploration.Finally, the discussion explores the limits of AI maturity models and ethics frameworks. While these models can be useful reference points, responsible AI ultimately requires organisations to make explicit value judgements about how technologies are deployed and governed.For CIOs, CTOs and senior technology leaders, this episode offers practical reflections on navigating AI adoption responsibly while building the organisational culture and capability required for long term success._____________________________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu_____________________________________🔗CONNECT WITH SAMI MAKELAINEN* LinkedIn - https://www.linkedin.com/in/smakelainen/* Transition Level - https://transitionlevel.aero/wp/* Children of Magenta - https://www.childrenofthemagenta.com/* The Mindful Automation Manifesto - https://mindfulautomation.com.au/manifesto/_____________________________________📚 RESOURCES MENTIONED BY SAMI MAKELAINEN* Ethan Molick's | One Useful Thing newsletter - https://www.oneusefulthing.org/* Zvi Mossovici's | Don't worry about the Vaz substack - https://thezvi.substack.com/* Book: Ethical Machines: Your Concise Guide to Totally Unbiased, Transparent, and Respectful AI by Reid Blackman* Book: The Unaccountability Machine: Why Big Systems Make Terrible Decisions - and How The World Lost its Mind by Dan Davies
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Episode #10 - Season Two: Leading Responsible AI Adoption
Feb 2800:02:28Tap to summarizeIn this episode, Nathalie Heynderickx reflects on the journey of The Mindful CIO Podcast and introduces the direction for Season Two.Season One focused on human-centred technology leadership, grounded in the Mindful CIO Manifesto. Through conversations with experienced CIOs and senior executives, we explored emotional intelligence, psychological safety, servant leadership and sustainable performance in complex environments.As artificial intelligence becomes central to organisational strategy and operations, a new set of leadership questions is emerging.Season Two shifts the focus toward responsible AI adoption. What does it take to build the trust, culture and capability required to implement AI responsibly? How do technology leaders balance speed and innovation with governance and accountability?Throughout this season, Nathalie will speak with leaders across governance, risk, transformation and AI strategy to explore practical approaches to embedding AI within organisations in a way that protects customers, employees and brand reputation.This episode sets the context for the season ahead and frames the core question: how can CIOs partner with the business to deliver competitive advantage through AI while ensuring it is adopted responsibly?If you are navigating AI adoption within your organisation, this season is designed to support thoughtful, sustainable and accountable technology leadership._____________________________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu
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Episode #9 - Why Culture Eats Strategy — Even in the Age of AI with Simon Reiter
Dec 1700:56:19Tap to summarizeIn this episode of The Mindful CIO Podcast, host Nathalie Heynderickx is joined by Simon Reiter, Chief Technology Officer at CareSuper, for a thoughtful and grounded conversation on what it truly means to lead technology teams in a human, sustainable way.With more than 23 years of experience across superannuation, financial services, healthcare, education and government, Simon reflects on the realities of senior leadership — including the self-doubt and nerves that can arise even after years of experience. His openness sets the tone for a discussion that highlights vulnerability as a strength, not a weakness, in modern tech leadership.A central theme of the episode is healthy culture, a core pillar of the Mindful CIO Manifesto. Simon explains why culture must come before strategy and transformation, and introduces his memorable “hamburger culture” metaphor — where leadership sets direction from the top, teams take ownership from the bottom, and sustainable culture is built together.The conversation also explores diversity beyond gender, including diversity of thought, background and neurodiversity, and why inclusive teams are better equipped to solve complex problems. Simon shares how mentoring and sponsorship, particularly for women in STEM, are both deeply human and strategically vital.Simon offers practical examples of how he fosters listening and psychological safety at scale — from skip-level meetings and “CTO Connect” sessions to an anonymous “Ask the CTO” channel and an internal technology podcast.The episode also dives into AI leadership, addressing the pace of change, the risks of shiny-object syndrome, and the importance of clear use cases, strong data foundations and ethical governance. Simon reinforces a critical reminder: technology alone does not create value — people and process do.He closes with reflections on self-care, energy management and why leaders must look after themselves first in order to lead others well._____________________________________🎬 IN OUR EPISODE:00:00 – Welcome to The Mindful CIO Podcast, Introduction and context for the conversation02:10 – Beyond the CV: A Personal Leadership InsightSimon shares a candid reflection from his leadership journey03:00 – Leading at Scale: Staying Grounded on Big StagesPublic speaking, presence and composure in high-stakes environments05:00 – Why Change Management Must Start on Day OneEarly investment as a success multiplier05:20 – The Mindful CIO Manifesto and the Power of “Less Is More” 06:00 – Culture Before StrategyThe foundation of sustainable performance07:40 – The “Hamburger Culture” MetaphorShared ownership from leadership and teams08:50 – Diversity as a Performance AdvantageBeyond gender to lived experience and thinking styles11:00 – Neurodiversity and the Strength of Tech TeamsWhy technology roles suit different cognitive strengths12:30 – Making Change Human and TangibleDriving adoption through communication and storytelling16:50 – Sustaining Energy While Leading Complex ChangeTravel, boundaries and personal rhythms21:20 – Managing Energy, Not Just TimePhysical, mental and emotional energy buckets24:20 – Leadership Role Models and Paying It ForwardMentorship, influence and legacy31:00 – Listening at Scale: Building Trust Across TeamsSkip-levels, CTO Connect and psychological safety36:30 – Navigating the Pace of Change and Responsible AIStrategy, governance and human-centred adoption54:50 – Final Reflections on Sustainable High PerformanceLeadership maturity and long-term impact_____________________________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu_____________________________________ 🔗CONNECT WITH SIMON REITER*Linkedin - https://www.linkedin.com/in/reitersimon/
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Episode #8 - Be Humble, Be Present, Be a Storyteller: Angela Anthony on Human-Centred Leadership
Aug 1100:53:34Tap to summarizeIn this episode of The Mindful CIO Podcast, host Nathalie Heynderickx is joined by Angela Anthony, Executive General Manager of IT & Digital at DuluxGroup. With over three decades of global tech and transformation experience, Angela offers an inspiring and practical view of what human-centred leadership looks like in the modern CIO role.Angela reflects on her multicultural family, global career, and what it means to lead with presence, empathy, and humility. She discusses the core values of the Mindful CIO Manifesto — particularly diversity, sustainability and humanity — and how they guide her leadership every day.She unpacks the true meaning of diversity — going beyond gender to embrace diversity of thought, background, and neurodiversity. Drawing from roles in aviation, health, and manufacturing, Angela shares how diverse teams outperform by covering blind spots and building richer solutions.We also explore self-care as a leadership practice. Angela reveals her daily rituals — Pilates and regular dog walks — and the importance of reclaiming time for wellbeing in order to show up fully for her team and strategic challenges.A passionate mentor and people developer, Angela shares stories about the leaders who saw her potential before she did — and how she now pays it forward. We discuss how mentoring and coaching aren’t just altruistic — they create stronger, more resilient organisations.From navigating complex stakeholder relationships to driving global transformation, Angela speaks candidly about the non-technical side of tech leadership. She highlights the power of storytelling in building buy-in and bringing change to life across all levels of the organisation.She also tackles the challenges of cybersecurity, data readiness, and the ethical adoption of AI — calling for shared accountability, clear role clarity, and keeping humans firmly in the loop.Angela’s leadership mantra? Be humble, be present, and be a great storyteller._____________________________________🎬 IN OUR EPISODE:00:00 Welcome to The Mindful CIO Podcast01:47 Meet Angela Anthony: Global Tech Leader at Dulux Group03:15 Personal insights: A “United Nations” family story04:47 Why diversity, humanity, and sustainability matter more than ever05:46 Diversity beyond gender - culture, thought, and neurodiversity06:26 Avoiding the “mini-me” trap in leadership10:21 Self-care rituals: Pilates, dog walks, and walk-and-talks14:00 Leadership role models from Barack Obama to workplace mentors17:00 Mentoring future leaders and quieting the inner critic24:18 Leading change with a human-centred lens33:46 Current challenges in AI, data, and cybersecurity at Dulux Group43:00 Responsible AI - ethics, bias, and keeping humans in the loop50:50 Final reflections on humility, presence, and storytelling in leadership_____________________________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu_____________________________________ 🔗CONNECT WITH ANGELA ANTHONY * LinkedIn - https://www.linkedin.com/in/angelasanthony/
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Episode #7 - Psych. Safety, Priorities and Presence: The Leadership Philosophy of Miranda Ratajski
Jul 100:41:56Tap to summarizeIn this episode of The Mindful CIO Podcast, Nathalie Heynderickx sits down with Miranda Ratajski, CIO of Group Business Units at Westpac. With a career spanning 25+ years across global industries, Miranda is recognised for her transformative leadership and her advocacy for diversity and psychological safety in tech. Miranda opens up about her unlikely leadership training — managing 80 teenage girls at Coles as a teen herself — and how that experience shaped her understanding of empathy, communication, and self-awareness. A core focus of the conversation is healthy culture, one of the four pillars of the Mindful CIO Manifesto. Miranda shares how she fosters psychological safety across Westpac, using skip-level meetings, feedback forums, and inclusive listening techniques to ensure every voice is heard — especially those less inclined to speak up. She also talks about her self-care practices, including teaching yoga, walking her dogs mindfully, and allowing herself the grace of imperfection. Her honest take on managing energy — not just time — offers valuable insight for leaders navigating complexity. Miranda reflects on her role in advancing diversity at Westpac, where she sponsors the Diversity in Tech and Accessibility programs. She discusses the success of the “Empower Up” returnship for women re-entering the workforce and Westpac’s long-standing leadership in gender and inclusion. Her mindset: diversity is not optional — it’s a non-negotiable. On the topic of non-technical challenges, Miranda addresses the real work of prioritisation. From managing competingdemands to knowing when to say no, she offers practical strategies grounded in purpose, transparency, and courage. She closes with a reminder that true leadership isn’t about doing more — it’s about doing what matters, sustainably. And her favourite quote from Dr. Seuss says it all: “Today you are you. That is truer than true. There is no one alive who is youer than you.” 🎬 IN OUR EPISODE:00:00 – Introduction to the Mindful CIO Podcast01:00 – Meet Miranda Ratajski: CIO at Westpac03:00 – Early Lessons in Leadership: Managing 80 Teenage Girls04:50 – The Mindful CIO Manifesto and Building a Healthy Culture07:20 – Creating Psychological Safety and Diverse Spaces09:00 – What COVID Taught Me About Energy and Inclusion10:20 – Self-Care Routines, Yoga Practice, and Being Present13:00 – Compassionate Leadership and the Inner Critic15:00 – Great Leadership Role Models: Authenticity, Integrity & Vision18:00 – The Power of Empowerment and Situational Leadership20:00 – Early Resilience: Family, Education and Belief22:30 – Attracting Talent and Winning Investment Through Clarity25:00 – Portfolio Mindset: Prioritisation and Saying No27:00 – Driving Diversity in Tech: Empower Up and Accessibility30:30 – Final Reflections: Sustainable High Performance in Tech Teams 🎙️ LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST ✦ Website: https://mindfulcio.community/podcast/✦ Apple: https://podcasts.apple.com/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu_____________________________________ 🔗 CONNECT WITH MIRANDA RATAJSKI* LinkedIn - https://www.linkedin.com/in/mirandaratajski/
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Episode #6 - Letting Go, Lifting Others: How Great CIOs Evolve with the Role with Adam Carthew
Apr 30, 202500:42:47Tap to summarizeIn this episode of The Mindful CIO Podcast, Nathalie Heynderickx connects with Adam Carthew, Chief Information Officer at Service Victoria and one of Australia’s Top 50 CIOs (2021 to 2023). With a career spanning executive roles at ANZ, Coles Financial Services, and Target Australia, Adam brings a rich perspective on the human side of tech leadership, especially within the shifting dynamics of government and the digital age.Adam shares his compelling transformation from being “the smartest person in the room” as a solution architect to becoming an empowering, people focused leader. He reflects on a pivotal moment when coaching helped him shift his leadership centre of gravity from self-validation to team outcomes, sparking a lasting change in how he develops others.Drawing on personal stories, Adam explores how diversity of thought, managing up as well as down, and responding humbly to feedback are essential traits for today’s CIOs. He unpacks his leadership philosophy using a unique metaphor: the Maremma dog versus the Border Collie, illustrating the difference between trust led leadership and fear-based management.From transitioning between the private and public sectors to navigating AI adoption in government, Adam shares insights on sustainable digital delivery, responsible innovation, and building high performance cultures. He opens up about the pressure of big transformations, leading through crisis, and his belief that “leadership is about behaviour, not title.”This episode is rich with practical advice for aspiring and seasoned CIOs alike on aligning teams to purpose, leading with humility, and creating cultures where discretionary effort thrives.Quote of the episode:"Leadership is about who you are. Management is about what you do." – Adam Carthew🎬 IN OUR EPISODE:00:00 – Introduction to the Mindful CIOPodcast02:50 – Meet Adam Carthew: CIO at Service Victoria03:09 – A Surprising Start: Missionary Work and Early Leadership Lessons04:13 – Reflections on The Mindful CIO Manifesto05:46 – The Power of Diversity and Challenging Your Thinking07:11 – From Architect to People Leader: A Career-Defining Shift11:09 – Coaching, Humility and the Journey from “Smartest” to “Most Effective”11:43 – Managing Up, Building Influence and Navigating Perception12:21 – Staying Grounded: Golf, Family and What Really Matters16:45 – Private vs Public Sector: Leadership Lessons from Both Worlds20:59 – Leading Through Crisis: Building a New Team at Target26:58 – Influence Without Authority: The ANZ Asia-Pacific Story30:23 – Responsible AI in Government and the Role of Policy35:57 – The Maremma Metaphor: Leadership by Trust, Not Fear41:09 – Final Thoughts: Advice for Aspiring Tech Leaders 🎙️ LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ YouTube: https://www.youtube.com/@TheMindfulCIO-Community✦ Apple: https://podcasts.apple.com/us/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu?si=d5c28da86c984e2a___________________🔗 CONNECT WITH ADAM CARTHEW LinkedIn: https://www.linkedin.com/in/adamrcarthew/CIO50 Awards Australia 2023 - https://www.cio.com/awardee/642638/adam-carthew.html
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Episode #5 - Vulnerability and Growth in Tech Leadership with Jorge Silveira
Feb 19, 202501:05:33Tap to summarizeIn this episode of the Mindful CIO Podcast, host Nathalie Heynderickx speaks with Jorge Silveira, a multi-award-winning senior executive recognized for his transformative work in healthcare, automotive, government, and technology sectors. Jorge shares personal anecdotes from his childhood in Brazil and reveals his lesser-known passions for painting, sculpting, and songwriting. The conversation delves into the principles of the Mindful CIO Manifesto, particularly the support for leaders' growth, and how Jorge fosters a culture of trust and empowerment within his teams. He emphasizes the importance of passion, belief, and behaviour alignment in leadership. The discussion also explores the role of CIOs and CDOs in the age of AI, stressing the need for multidisciplinary oversight and business acumen. Jorge highlights the critical need for organizations to understand their core purpose and align their AI strategies accordingly. This episode offers profound insights into leadership, vulnerability, and the responsible implementation of AI in tech.🎬 IN OUR EPISODE:00:00 Introduction to the Mindful CIO Podcast00:15 Meet Jorge Silveira: A Visionary Leader03:14 Personal Insights: Beyond the LinkedIn Profile04:45 The Mindful CIO Manifesto04:52 Empowering Leadership and Growth09:00 The Importance of Vulnerability in Leadership17:02 Self-Care Strategies for High-Pressure Roles22:00 Building Strong Team Relationships22:51 The Sinkhole Metaphor: Supporting Each Other28:10 Childhood Lessons33:03 Inspiring Leadership: Role Models and Mentors38:48 The Importance of Purpose inCareer Choices41:50 Non-Technical Aspects of TechLeadership47:44 Learning About a New Organisation51:23 The Ownership of AI in Organisations56:55 Keys to Leading High-Performing TechTeams01:05:21 Final Thoughts and Farewell___________________🎙️LISTEN & SUBSCRIBE TO OUR AUDIO PODCAST✦ Website: https://mindfulcio.community/podcast/✦ YouTube: https://www.youtube.com/@TheMindfulCIO-Community✦ Apple: https://podcasts.apple.com/us/podcast/mindful-cio-podcast/id1765106205✦ Spotify: https://open.spotify.com/show/1gomcBWSDwdfoEZeZD7Usu?si=d5c28da86c984e2a___________________🔗 CONNECT WITH JORGE SILVEIRA LinkedIn: https://www.linkedin.com/in/jorgesilveira/ AI Leadership Series S1E3: TheRise of the Chief Artificial Intelligence Officer (CAIO): https://www.linkedin.com/pulse/ai-leadership-series-s1e3-rise-chief-artificial-officer-silveira-vpa7c/?trackingId=bPbEBZdODt3Jk9M3eeabbw%3D%3D Music Lyrics - (Under MichaelO’Brandel artistic name) Spotify - https://open.spotify.com/artist/0bvXEjTbsv0O39gFljLlbK?si=229xEYVJRAy9xb_aJ_TkXw Apple Music - https://music.apple.com/au/artist/michael-obrandel/1784747087 Video Clips: Valentine https://youtu.be/Xy5Kr0e_v8Y?feature=shared Sculptures: Australian BoabTrees Website - https://www.iamboab.com
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Episode #4 – From Construction Sites to C-Suite: An Unconventional Path to Tech Leadership with Hani Arab
Jan 19, 202500:43:34Tap to summarizeIn Episode 4 of the MINDFUL CIO podcast, we spoke with Hani Arab, CIO of Seymour Whyte, an award-winning Australian company. Hani shared his journey from civil engineering in the construction industry to his current role as CIO. He reflected on how leadership in the tech sector has evolved and offered his perspective on servant and mindful leadership. As a mature leader, Hani emphasised the importance of empathy and adaptability. He discussed how understanding the unique needs of your team and fostering a culture of camaraderie can unlock their full potential. He also highlighted the drawbacks of micromanagement and command-and-control leadership styles, advocating for empowering teams to drive long-term success. Our conversation was genuine, thought-provoking, and packed with invaluable leadership insights. We trust it will inspire you to adopt some of Hani’s wisdom and take your own leadership journey to the next level. Chapters 00:00 Introduction 01:56 Guest Introduction: Hani Arab 03:35 Hani's Career Journey 05:30 Personal Insights and Hobbies 07:45 The Mindful CIO Manifesto 08:07 Servant Leadership 08:27 Empathy and Leadership Styles 10:32 Downsides of Micro-managing 12:01 Curiosity and Ongoing Learning 14:15 Command and Control leadership 15:49 Self Care Activities and Routines 16:37 The Power and Benefits of Pause and Prayer 19:31 Roles Models and Inspiration of Great Leadership 23:08 With Great Power comes Great Responsibility 25:24 Sustainable High Performance 28:55 Leading Change and Communicating the Vision 29:40 Stakeholders Relationship Development 31:55 Defining the Future State in a New Role 33:46 A Critical Habit for Successful Leadership 36:25 Engaging the Board with Hard Metrics and ROI 39.15 Getting to Know Your Team and Their Motivations 42:27 Final Thoughts – Snippets of Wisdom Connect with Us: Follow the podcast for more discussions on Mindful Leadership in Tech. Subscribe and hit the bell icon to stay updated on our latest episodes! Links from this episode: • Connect with Hani Arab on LinkedIn – https://www.linkedin.com/in/hani-arab/recent-activity/articles/ • ADAPT Interview with Hani Arab - https://www.youtube.com/watch?v=dwczvU50jgk • SIT-DOWN Roundtable with Hani Arab - https://www.youtube.com/watch?v=y5Bzl5b9KX8 • Nat’s LinkedIn article on Servant Leadership - https://www.linkedin.com/pulse/what-servant-leadership-nathalie-heynderickx/ #Sefcare #Empathy #ServantLeadership #MindfulLeadership #Podcast #CIO # CTO
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Episode #3 - Building a Sustainable and Purpose-Driven Tech Environment with Henrik Mitsch
Nov 30, 202400:44:03Tap to summarizeIn this episode, Henrik Mitsch, VP Digital at Elli Volkswagen Group Charging, discusses his journey from career-driven to purpose-driven leadership. He shares insights from his pioneering work in electric vehicle charging infrastructure and energy trading on the European stock exchange. Henrik also reflects on his transformative experiences at MIT Sloan School, highlighting the role of systems thinking in addressing complex business and climate challenges. Drawing on lessons from professors John Sterman and Frances Frei, he explores frameworks for building trust and resilience within tech teams. Henrik details his unique approach to team development, incorporating 5-minute learning sessions on topics like non-violent communication, active listening, bias handling, and delegation. He emphasizes the power of open communication, empowerment, and aligning individual goals with company objectives, fostering a supportive environment for high-performing teams. Chapters: 00:00 Introduction 03:36 From Career-Centered to Purpose-Oriented Focus 05:52 Elli: The Volkswagen Group Charging Company 06:25 Transformation of the Automotive Industry 06:55 Bi-Directional Charging Capabilities 08:44 Mobility, Sustainability, and Climate Change: There Is No Planet B! 10:44 The Mindful CIO Manifesto: The Role of IT Leaders 11:44 Focus and Presence 13:50 Tai Chi and Mindfulness 16:07 The MIT Sloan School Experience 16:50 Professor John Sterman: Systems Thinking 17:31 Professor Frances Frei: The Trust Triangle Framework 20:55 Human Skills: 5-Minute Learning Segments 22:40 Nonviolent Communication, Handling Bias, Levels of Listening, and Delegation Poker 25:18 Leading Change 25:26 Building a Shared Understanding 25:50 Seeking the Truth and Reaching Small Agreements to Collaborate and Learn 28:27 Purpose: Start with the "Why" – Purpose Can Be Found Anywhere 30:50 Feedback: The Radical Candor Framework by Kim Scott 35:35 Delegation Poker: The 7 Levels 39:35 Managing Competing Demands and Priorities 40:40 Systems Thinking: Awareness-Based Systems Change 41:56 Empowering the Edges 42:31 Professor Frances Frei: What Do You Need to Be Wildly Successful? Connect with Us: Follow the podcast for more discussions on Mindful Leadership in Tech. Subscribe and hit the bell icon to stay updated on our latest episodes! Links from this episode: · MIT Sloan School - https://mitsloan.mit.edu/ · Non-Violen Communication (NVC) - https://www.cnvc.org/ · Professor Frances Frei (HBR) - https://www.linkedin.com/in/francesfrei/ and https://www.youtube.com/watch?v=pVeq-0dIqpk · The Trust Triangle – https://hbr.org/2020/05/begin-with-trust · Radical candor by Kim Scott - https://www.radicalcandor.com/ · TED Talk – Mike Robbins (high expectations and high nurturance) - https://www.youtube.com/watch?v=bd2WKQWG_Dg · Delegation Poker - https://management30.com/practice/delegation-poker/ · TED Talk - Simon Sinek | Start with Why - https://www.youtube.com/watch?v=u4ZoJKF_VuA · Professor John Sterman on Systems Thinking – https://www.youtube.com/watch?v=l3_3IRcgt-8 · Handling bias (purple flag) - https://www.youtube.com/watch?v=VEP7_BeXH64 · Levels of Listening – https://www.youtube.com/watch?v=5kFjKUmIVps #Mobility #Sustainability #TechforGood #MindfulLeadership #Podcast #CIO # CTO
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