In this episode of the Titans of Scale Podcast, Robin Robins sits down with Bruce Gibbs, Founder & President of GFI Digital, to unpack how he grew his company from just four employees and $1M in revenue to over 410 employees, $140M+ total revenue, and a $40M MSP division.

Bruce shares the hard-earned lessons of building one of the most successful privately held copier and MSP companies in the country, including:

How he transitioned from copiers and printers into managed services
Why cold calling still works (and how 60 sales reps keep growth steady)
His approach to hiring, developing, and retaining top IT engineers & managers
The leadership mistakes he made—and the culture shifts that fueled growth
Where the MSP industry is heading in the next 5 years and how to stay ahead

If you’re an MSP owner, IT business leader, or entrepreneur looking to scale smarter, sell more, and build a winning culture, this interview is packed with insights you won’t want to miss.

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