Podcast
Network 1 Narratives
Hosted by Network 1 Consulting · EN
Explore the vast realm of managed IT with Network 1 Consulting, a seasoned guide in Atlanta with 25 years of experience. Join us as we unravel the complexities of IT services, from expert consulting to the latest in cybersecurity, cloud computing, network support, and more. Whether you're a small business owner or an enterprise leader, our podcast offers insights, tips, and stories that will help you navigate the ever-evolving digital landscape.
29episodes
Episodes
Newest firstAll episodes
What Is The Average Cost of IT Support For Small Businesses?
Feb 200:01:38Tap to summarizeLearn how IT support pricing works and what shapes your monthly costs. You gain clarity on service scope, staffing options, and real business value. Use this guidance to compare providers, avoid hidden fees, and choose support that fits your operations while improving reliability.Read the full blog post: https://network1consulting.com/cost-of-it-support-for-small-business/Connect with us:Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwNetwork 1 on CST: https://www.cloudsecuretech.com/profile/network-1-consulting/ Tony Rushin on LinkedIn: https://www.linkedin.com/in/tonyrushin/
Transcribe →How Atlanta Industries Are Winning Big With the Right Managed IT Partner
Jan 100:01:34Tap to summarizeAtlanta Industries are the backbone of one of the U.S.’s top economies, but keeping IT systems running reliably is a constant challenge. Managed IT services protect sensitive data, maintain uptime, and streamline operations for sectors like healthcare, finance, legal, manufacturing, and technology services. Discover why local MSPs are essential for Atlanta businesses looking to innovate faster, stay compliant, and maintain a competitive edge.Read more: https://network1consulting.com/atlanta-industries/Connect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwTony Rushin on LinkedIn: https://www.linkedin.com/in/tonyrushin/
Transcribe →How to Handle IT Support Tickets Without Killing Productivity
Nov 1400:01:32Tap to summarizeStruggling with endless IT support tickets that slow your team down? Learn how to handle IT support tickets like a pro. From reducing invalid requests to tracking issues with your MSP, this episode gives actionable strategies to cut downtime, boost resolution speed, and keep your IT operations running smoothly. Discover tips that actually work and take control of your IT support workflow today.Read more: https://network1consulting.com/how-to-handle-it-support-tickets/Connect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwTony Rushin: https://www.linkedin.com/in/tonyrushin/
Transcribe →What Is a vCIO & Why Do You Need One?
Oct 1500:01:14Tap to summarizeDiscover how vCIO services help business leaders make smarter technology decisions, control costs, and reduce risk. Learn why organizations rely on strategic IT leadership to align operations, strengthen resilience, and plan for long-term growth in an environment where technology and compliance requirements constantly evolve.Read the full blog post: https://network1consulting.com/what-is-a-vcio/Connect with us:Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey on LinkedIn: https://www.linkedin.com/in/davidgracey1/
Transcribe →Why Choose Managed IT Services vs. Professional IT Services?
Sep 1100:01:51Tap to summarizeTake a closer look at the biggest difference between managed IT services vs. professional IT services. Find out why choosing managed IT services will shift responsibility, reduce costs, and strengthen long-term performance. That's precisely why the managed IT model is much more beneficial.Read the full blog post: https://network1consulting.com/managed-service-vs-professional-service/Connect with us:Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey on LinkedIn: https://www.linkedin.com/in/davidgracey1/
Transcribe →What's The Difference Between an IT Helpdesk vs. IT Support?
Aug 2900:01:43Tap to summarizeExplore the differences between IT helpdesk vs. IT support services and why businesses benefit from both. Learn how combining these services speeds up resolutions, improves documentation, and delivers consistent service quality, all while creating a smoother user experience that keeps employees productive.Read the full blog post: https://network1consulting.com/helpdesk-vs-it-support/Connect with us:Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey on LinkedIn: https://www.linkedin.com/in/davidgracey1/
Transcribe →Email Security Tips for Small Businesses: Stop Phishing & Protect Your Inbox
Jul 16, 202500:01:47Tap to summarizeSmall businesses are 350% more likely to face phishing attacks than large firms. In this episode, learn practical email security tips for small businesses. Discover seven common email threats and eight simple ways to block them. Protect your team, data, and reputation.Read more: https://network1consulting.com/email-security-small-businesses/Connect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey, Founder & President of Network 1: https://www.linkedin.com/in/davidgracey1/
Transcribe →Why Use Managed IT Services?
Jun 15, 202500:01:27Tap to summarizeWhy use managed IT services? Because 70% of employees are thinking about quitting, burned out by tech issues and overload. In this episode, we break down how MSPs help reduce churn, cut IT costs by 25%, and fix vendor, compliance, and downtime headaches fast. Watch before burnout costs you your best people.Read more: https://network1consulting.com/why-use-managed-it-services/ Connect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey, Founder & President of Network 1: https://www.linkedin.com/in/davidgracey1/
Transcribe →IT Support Tiers Explained: What Every SMB Needs to Know
May 19, 202500:01:43Tap to summarizeConfused about IT support tiers? Learn how Tiers 0 through 4 impact response times, productivity, and employee satisfaction—and why structuring them well is key to solving IT problems efficiently. Tune in and get your business back on track.Read more: https://network1consulting.com/what-is-the-difference-between-it-support-tiersConnect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X (formerly Twitter): https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey, Founder & President of Network 1: https://www.linkedin.com/in/davidgracey1/
Transcribe →How to Choose a Managed IT Services Provider – A Smart Checklist
Feb 28, 202500:01:43Tap to summarizeNot all Managed IT Services Providers are created equal. In this episode, we break down the key factors every business should consider—from security and compliance to pricing and scalability. Discover the questions to ask and the red flags to watch out for before choosing an IT partner. Tune in now!Read more: https://network1consulting.com/how-to-choose-managed-it-services-provider-checklist/Connect with us: Website: https://network1consulting.com/Facebook: https://www.facebook.com/Network1Consulting/X: https://twitter.com/network1consultLinkedIn: https://www.linkedin.com/company/network-1-consultingYouTube: https://www.youtube.com/channel/UC71r4oRvIaFOJWavpobSeCwDavid Gracey, Founder & President of Network 1: https://www.linkedin.com/in/davidgracey1/
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