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Andrea Dunlop
Foreign. Hello, it's Andrea and I've got a fun bonus episode for you today. Today we are chatting with Brittany Ard from you probably think this show is about you. This show was a huge breakout hit when it launched last year and it went to number one on Apple and Spotify. Brit and I are both here in Seattle and she's on my new network, True Story Media. In this conversation we are talking about all the behind the scenes of podcasting and what it's like to make all of this work as an independent podcaster. I love talking shop with other podcasters and I hope you enjoy.
Brittany Ard
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Andrea Dunlop
This episode is brought to you by State Farm. You might say all kinds of stuff when things go wrong, but these are the words you really need to remember. Like a good neighbor, State Farm is there. They've got options to fit your unique insurance needs, meaning you can talk to your agent to choose the coverage you need, have coverage options to protect the things you value most, file a claim right on the State Farm mobile app, and even reach a real person when you need to talk to someone. Like a good neighbor, State Farm is there. We made the first seasons of our shows with the same production company. So that is how we met through your lovely now producer Sid, who I also worked with on some seasons of my show while I was there. So that is actually how we met. Not while we were both working with that studio, but afterwards. Um, so how did you make the choice to go down that particular road of hiring a production company?
Brittany Ard
Theoretically, I was originally going to do like a DIY sort of thing. Like I'll just record this, I can learn it and hire, have the production company do the sound engineering and sort of the some of the stuff that I didn't want to learn. But, you know, I can get a microphone and figure out how to get the audio. That was my original plan. And then once I met with them and we sort of went through like, here's what the cost would be to get a season and how long it would take to sort of recover that cost, you know, if the show gets monetized with ads and stuff. But even when I first went in, I didn't understand any of that part of it. So I would say that I had some delusions about how it worked and in probably a good way because I was like, okay, I'm going to do this. And I ended up going with the production company and having them do the majority of everything. I did have a lot, I would say, a lot of input in some of the storyline stuff. Like I wanted it to be a certain way and so they allowed me to, you know, work with them on sort of the. The meat of it. Because I, I didn't want it to just be this show about a bad boyfriend, you know, I. I really wanted it to have a heartbeat and some depth. So, you know, decided to. To have them do the full production, which is very expensive. I self financed which, um, it will be years before I actually get into the black as far as like paying myself back for the first season while trying to keep production up on the second. Which is why we took production in house and I started my own production company because it just isn't sustainable.
Andrea Dunlop
Yeah. And like we should say. And yes, for me too. And I think I am now finally in the black of my show. But like it. Yeah, I mean, it's even with a like runaway. I mean, especially your show. Right. And we can talk about this sort of in numbers wise, but like, you know, so. So for my show, you know, so we launched the first season, definitely found an audience. You know, we were getting like 60,000 downloads a month, which is actually like pretty solid. And that puts you in a. Even that sort of. You're in a pretty small category of shows. And like you. I mean, I didn't know anything about monetization, so I was working with, you know, an original ad seller that was like. And you know, but. But the show was mon. Like pretty, pretty immediately. Right. During the first season or after the first season. And then I had a long break while I was like getting. Because I had been working on the second season, but my show was originally seasonal. Now we sort of are the seasonal and always ons. We do both the second season, you know, interestingly, because part of how I financed the second season was I had a deal with a network that went south before my show even launched. And that was like a whole drama that I've talked about a little bit on the show. I was very illuminating. It was very like. It was a really, really good lesson about, oh, like if you, you know, like you can be told left, right and sideways that you have control over your show. But actually, if you have sold it to a network, you do not. And, like, that's. That's true. And so it's just like they. They will always be watching for their bottom line. And that's just. That's just the way it is. Sort of. Like, I. I don't know if that's, like, good or bad. It just is.
Brittany Ard
Well, and you don't have to get into details, but the. Would not have covered the cost of production.
Andrea Dunlop
No, I mean, it almost did, but. Yes. I mean, like, our. Our production costs for both of our shows were very, very high. And that's for a number of reasons. Yeah. So even that. But that. That is how I was able to, you know, make a second season.
Brittany Ard
Right.
Andrea Dunlop
So then we. Because I did end up getting to keep that money. Yeah. So then my second season came out in the summer of 2022, and, you know, going into that, I was like, I don't know how I'm going to keep making this show. And especially because where the numbers were at then, you know, it was definitely not possible. Right. And then the show really took off. I mean, the thing that I peg it to, although this was not responsible for this kind of. It's certainly not like, you know, we've. We've been on New and Noteworthy a bunch of times since, and it's not. I mean, we always get a bump from it, but it was on New and Noteworthy, and then it just, like, went through the roof. And there was like a. You know, there was a bunch of other stuff. We'd been on the air for a while. We had an audience there. I'd been doing interviews. I'd been doing cross promos. So it wasn't only that, but then it was, like, over overnight. You know, we went from having, like, you know, we started our second season, we had kind of like 80. Okay, 100,000 downloads a month, and then all of a sudden, we had like, 800,000 downloads a month. Right. So huge jump. And then, you know, and then we've sort of numbers have gone up and down. We've grown a lot this year, even after that. But we had, like, the iOS update, which anyone in podcasting knows, like, Apple changed how they counted downloads and everyone got hit. But, yeah, so, I mean, it was at that point where I realized that I was like, oh, I don't have to. Because before that I was like, oh, I have to sell this show to a network. Like, I have to go back into this sort of deal, which is not really what I wanted, but I was Like a financially not feasible to keep making the show. And then. And then I had this conversation with actually Scott Solomon from Spotify, who's amazing. Who's amazing. Who we both love, like, one of my favorite people in the industry. And he was like. And again, I didn't. I had an ad sales company who was working, but I didn't know anything about monetization, period. Right. And he was like, oh, you shouldn't be trying to sell your show to a network. You should start a network. And he was the first person who put that. And I was like, oh. And then he was like, you know, was telling me, like, all this stuff. He's like, here, here's what you need to know. Like, da, da, da, da, da. I went on this whole thing about, like, CPMs and like this and that and programmatic. And I was like, scott, that all sounds great. I have no idea what you just said. Right. So I really went on this journey to, like, really learn a lot about how sort of the back end of advertising. So I didn't understand really a lot about that when I came in or really anything or like, especially the specifics of how it worked. Right. And so the business of podcasting can be quite opaque. And so I was able to make my show profitable by moving on and hiring a team of my own that was freelancers and really just like, yeah, making it a really tight ship. And certainly that was much easier to do once I knew what I was doing. Right. Because I was always very involved with my show. But, you know, especially, like, in the third season, like, I really, you know, I was like, pulling selects and really doing like, a lot of stuff that was just, like, way, way more hands on, on the producer side. And, you know, and I think I have a very, like, it's given me a perspective on, like, yeah, how. How much a really talented, lean team can accomplish. And also, I have so much appreciation for people like Sid and my wonderful producer, Mariah Gossett, you know, my sound engineer, Robin Eggert. They're so talented. And like, those. Those roles are really part of, you know, having a good story editor. Like, those roles are so integral to, like, making a really good podcast, especially when you have a format like ours, right, where we're doing documentary style. You know, our shows are on the more expensive end, regardless of how you do them, because they just are like, you know, we travel, we do. You do field recording, you do lots of different voices in one episode, which makes it more, you know, expensive for them, the sound engineering. So there's like, there's a lot of.
Brittany Ard
Pieces, but it's not that standard. Just interview.
Andrea Dunlop
Interview. Yeah, yeah, yeah. And we do some of those episodes now for. For our sort of in between seasons. And. And those are far easier to pull off. And.
Brittany Ard
But it's storytelling. And storytelling. I mean, it's not just one episode. This is, you know, a whole season, like you do with a case. It's. The whole season is one case. That's a big story.
Andrea Dunlop
It is, it is. And you know, my show is very, very research heavy. And there's just a lot of.
Brittany Ard
Yeah, there's a lot of way more reading. I do zero reading.
Andrea Dunlop
I mean, and I. That is a part of my show. It's very. It's very time consuming. And actually for season five was the first time I ever hired someone to help with research. And it was like, oh, such a godsend. And she found incredible stuff, like on sort of the Wayback Machine Internet Archive and stuff, you know, where I'm just like, this person is amazing, so I'll probably keep her forever, you know. But yeah, I also, I also deal with a very litigious group of people, so that I'm covering, which was why. And understandably, I think, like, you know, I understand why people are. I mean, part of the biggest reason I got into this is I saw, you know, when I launched my book, I saw how reticent traditional media was to cover these cases, especially if one has not had a criminal conviction, which is most of them. And I was like, oh, like, literally no one else is going to do this, at least not that I can see.
Brittany Ard
Well, and there's. There's even a, like Mike Weber. What they do there is phenomenal how they handle these sorts of situations. And you just don't see that in hospitals around the country.
Andrea Dunlop
Right.
Brittany Ard
I mean, their, their program. It isn't that there are more cases where he's at, of course, it's that they do a better job recognizing it. And so it's, you know, to spread that even. Is huge.
Andrea Dunlop
Yeah. And it's, I mean, and definitely, like, Mike Weber was so integral to the launch of the show. And this is, you know, part of the reason we are, you know, doing this book together that the Mother Next Door that comes out in February, that is about 3 of his cases and really just about his career and how he sort of came to be this very well known detective in this arena. And yeah, I mean, so it definitely, like, I think that that is what is so exciting to me about podcasting. Very different from like, you know, I come from a really traditional form of media. Right. Come from book publishing. I was a publicist. So I worked a lot with the traditional media back in the aughts where it was like, obviously a very, very different landscape. And, and I've seen like, how like, those challenges are and like how these stories in particular get shut down. Right. And so it definitely took some doing to figure out how and be legally, you know, robust enough to put them out. Right.
Brittany Ard
And respectful. I mean, that's one of my favorite things about your show is that you feel like you're a part of the story and it doesn't feel like you're just invasive in it, if that makes sense.
Andrea Dunlop
Yeah. Thank you.
Brittany Ard
Yeah, it's a powerful thing that you can do both, you know, and do it in such a way that it doesn't seem like you're just trying to, you know, pounce.
Andrea Dunlop
Yeah, well, thank you. I appreciate that. And I mean, you know, it seemed to you like you, you know, a lot of your first season was about your own story, but you did talk to other people who'd had interactions with. And you know, and you interviewed your parents and you know, like, I mean, you interview like your dad was on the show a lot. And, and that's, I mean, that's really. It's very like emotionally high stakes stuff that you do with your work. And I do think, you know, I do think your. Right. That you. That is the reason that it connected with so many people. And so let's talk a little bit about the reaction to your show because so you had, you know, you launched in the summer of 2024.
Brittany Ard
Yeah, we released the first week of June.
Andrea Dunlop
Okay. And so before we even get into like, how the show took off, I mean, what were you. And you said, like, made me laugh. You're like, I think it's a little delusional about my expectations, which I think is like, is kind of helpful in some ways because I think if, you know, like, if you know how bad the odds are that your show will be able to monetize, I mean, with just the numbers wise, they're very bad. Like, the idea of like the money that we spend on our podcast, like launching an independent podcast and thinking and expecting to make that money back is like never, like, not in a million years. We do that.
Brittany Ard
Like full delulu.
Andrea Dunlop
Like full delulu. And yet here we are. But I think it's like, it is good to have a little bit of that delusion going in charge. I mean, it's like, you Also have to, like, sort of learn your lessons and, you know, be whatever and like, get. Get a fuller picture as you go. But, like, that is actually helpful in the arts. And, like, it's. You just want to, like, you kind of have to have that energy when you're going in. Otherwise you just, like, will talk yourself out of it. Right?
Brittany Ard
You have to, I mean, essentially manifest.
Andrea Dunlop
Like, and I'm not saying it's a good. By the way, I'm not recommending that someone go spend six figures to make a season of a podcast. Like, probably be prepared. Like, yeah. I mean, unless you, like, listen, I don't know what your financial situation is listening to this, but, like, definitely, like, don't go into debt. Don't quit your job. Like, don't do anything crazy. Because, like, probably the chance are, like the chance that you and I are sitting here with it, like, yeah, a million to one.
Brittany Ard
I mean, essentially, it was my savings. So I had a savings and I was like, okay, I'm going to full send this and see. Because if I was going to do it, I wanted to do it right. I wanted the production to be. Well, I want, you know, I didn't want to be in my closet recording it. And so it's like, okay, if I'm going to do this, let's try. But I was. I had enough money for a season, essentially, so we released, and we were releasing every week. And so we didn't have a subscription. We didn't have, like, a way to binge or sort of do any of that, which I didn't understand any anyways, so I wouldn't have. But we're releasing every week, the end of June. So after four episodes been released, Apple put us in the Carousel, the new and noteworthy. And then you.
Andrea Dunlop
You guys were like the top, like, banner on the.
Brittany Ard
You were in the carousel at the same time. Because I like when I had my creators, we love things, so we were both there, but then they put me at the front. So when you opened your Apple app, it was, you know, and it's your eyeballs, right? My eyeballs, like, deadpan, as people still can't decide if they like the eyeballs or not. Like, if it's creepy or Anyways.
Andrea Dunlop
But I love the eyeballs. Cover art is great and it's.
Brittany Ard
And we struggle and that. And honestly, cover art is a huge thing. Like our title and the COVID art and the fact that we got put there. We were getting like, What? Like, like 20,000. I think we were at like 20,000, 30,000 downloads. Before we went to Apple, it was.
Andrea Dunlop
Once again like, honestly solid for a. Solid for an independent podcast lunch for sure.
Brittany Ard
You know, and, but I also had paid and was, had some promos and other people's.
Andrea Dunlop
So you did a little bit of paid marketing when you launched?
Brittany Ard
Okay, I didn't do a ton because by the end, you know, I was out of money. But once we were in that Apple carousel at the top, July, I, I cannot even explain what happened in July, because two weeks after that, I hit number one on Apple podcast. Like, I, and I remember watching over like two days as like we hit the charts and then we started going up and then I was like, we're still going. And then I passed like Jon Stewart and the Daily show and then I passed Joe Rogan and I'm like, what the fuck is happening? Like, and the funny delulu part for me is that I didn't know that that was weird. I was like shocked. But I was also like, oh, this is really cool. And everybody's like, who, what is? Like, who are you? What is happening?
Andrea Dunlop
For context, like for an indie podcast to do that. I mean, like just four weeks in.
Brittany Ard
We, we didn't have a full season out. Like, we were still releasing every week and, and our reviews were not amazing. Everybody either loves it or they hates it. So we're right at like just under four stars. But it's either this is the best podcast I've ever heard or what is this trash? This is not true crime. And it's the, I mean, and it's, and we have stayed in that same review spot this whole time, I have to say.
Andrea Dunlop
And we should definitely talk about reviews.
Brittany Ard
And how to handle this.
Andrea Dunlop
That's a whole other funny thing. But like, it is. I mean, I, I, I think if, if you're getting, I mean, I think there are some shows where like, just like the topic is not so controversial that like it. But like, I tend to think when I see podcast reviews, I mean, I take them with a sort of like, oh, if someone has like a lot of five star reviews and a lot of one star reviews, I'm like, oh, this person's doing something interesting, you know.
Brittany Ard
Like, yeah, but, yeah, and, and, but I also was not. I've never put out anything that people were able to review.
Andrea Dunlop
That's intense. And that's an intense entry.
Brittany Ard
People are reviewing your life. My life.
Andrea Dunlop
Yeah.
Brittany Ard
And so some of them, some of the reviews are hilarious. Like, what is this person droning on about?
Andrea Dunlop
Podcast reviewers are.
Brittany Ard
Which I agree, you know, I mean, I Love you.
Andrea Dunlop
Leave our podcast reviews five stars, please.
Brittany Ard
But yes, yes, all of them. Five stars. But I was like, I want to hit a million by my birthday, which was a week after episode eight would have released, so the whole season would be out. And I was like, no, let's hit a million by my birthday, which is eight and a half weeks after we launched the podcast. Like, and again, Delulu, like, I didn't even know that it wasn't a. Like, nobody would have done that. What ended up happening that we don't understand is we almost hit 3 million in eight weeks.
Andrea Dunlop
It became very quickly, like, a big story in the industry, your show, and.
Brittany Ard
Nobody could explain it to me, and I didn't understand that. And I still. It wasn't actually until like a month ago, because I got this list of other people's podcasts that I. I can go guest on, and they have, like, how many downloads? And they usually get on. On an episode, and I'm looking at some of these kind of big podcasts, and I'm like, oh, yeah, you're realizing.
Andrea Dunlop
How much of an outlier, how much. How crazy those numbers are.
Brittany Ard
There are some of these that I'm like, that's an amazing show. And they're getting 10,000 downloads an episode. And I'm like, I. Right Now I have 950,000 downloads on EP1, which is. I mean, I'm gonna hit a million on that first episode. And. And I really still don't fully understand, but because everything happened so fast, we didn't have ads in right away. They weren't host red ads. So, you know, it's all the span ads. And. And there was a lot of money left on the table in July. And because it blew up, it's like, oh, we need to keep the feed going. Like, you can't let the feed. Because I'm like, okay, I guess I'll do a second season. We'll keep it going. You know, and the problem with that is that that is expensive.
Andrea Dunlop
Well, and it's also. It's a huge shift in format because we were both in that same position. You know, I kind of went into that position, like, after season two, and then, you know, made with anybody who's listened to season three of my show, you know, we're following this case as it was unfolding in this trial, and I was like, okay, I'm gonna do an episode on it. Because there was this horrible Netflix film about the case that was just completely, you know, fictional. And so I was like, I'll do a Roundtable episode about that. And then I was like, ended up deciding to cover this case in. In. In real time. And so then I ended up with an, you know, weekly show. And that's why I was like doing so much work on it. But, like, that's not a. Like to take something from what was essentially, you know, we both made this first seasons of our show basically as limited series. So, yeah, I mean, so we basically have these like eight episode limited series. That was what it was originally. And so then, like, it's not totally clear how to like even make a second season, let alone to go into a weekly format, which is like so intense. And I mean, when. When I was making the third season, it's like I felt like I worked in a newsroom. I mean, it was totally different than, you know, kind of having like the first two seasons where I was like. Because the first two seasons were mostly made before it ever launched. Like, it had this like, very relaxed sort of timelines and you can kind of take your time. And so there's not like a. And again, it's like the last thing you want to do is. And I remember because this is sort of where at some point where I entered the chat, you know, it's like the last thing you want to do is take this show that really worked for people and found an audience and destroy it. Right. Like, you don't want to then just start like pumping something into the feed every week that's not, you know, that's not at all the same quality or that doesn't have those elements of what people loved about the show. Eczema isn't always obvious, but it's real. And so is the relief from EBGLIS. After an initial dosing phase of 16 weeks, about 4 in 10 people taking EBGLIS achieved itch relief and clear or almost clear skin. And most of those people maintain skin that's still more clear at one year with monthly dosing. EBGLIS Lebricizumab LBKZ, a 250 milligram per 2 milliliter injection, is a prescription medicine used to treat adults and children 12 years of age and older who weigh at least 88 pounds or 40 kilograms with moderate to severe eczema, also called atopic dermatitis, that is not well controlled with prescription therapies used on the skin or topicals or who cannot use topical therapies. Ebglis can be used with or without topical corticosteroids. Don't use if you're allergic to Eglis, allergic reactions can occur that can be severe. Eye problems can occur. Tell your doctor if you have new or worsening eye problems. You should not receive a live vaccine.
Brittany Ard
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Brittany Ard
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Brittany Ard
I wasn't planning on this becoming my full time job unless it really sort of did what it did, which I wasn't financially prepared for. To like, I had enough money to make season one work, but that's, that's it. There's no, there's no reserves and everybody is like, you have to keep your feed going. Which is when I started getting offers from networks and I had three offers from three different networks. Every single offer was enough money to cover production. And that's it. And I lost a lot of freedom. And they wanted it to be a weekly series. And I didn't know that the quality would be the same if I switched it to that sort of churning out a weekly series because my storytelling, it's very different than an interview situation. And it's not a chat show.
Andrea Dunlop
Yeah.
Brittany Ard
And, and I didn't want to turn it into a chat show. And so then it's like, okay, I'm not, I'm not gonna do this. I'm not gonna keep doing this because I'm not going to work my ass off, not get paid. And I didn't know how to negotiate with the networks. I hired an agent that only made money if I went with specific networks. And one of the things that there was one network that offered me a ton of money would have paid for production and doubled like an income for me. And they had a thing in their contract that I almost missed because I don't know. And it was based on 3 million downloads a month.
Andrea Dunlop
Yeah.
Brittany Ard
And so I sent back and I was like, hey, these aren't my numbers. Every month this happened and I hit that. But I can't, I don't know that I can hit that. I need a real minimum guarantee on what my numbers actually are.
Andrea Dunlop
So in. The minimum guarantee, just to explain is like, basically you get, you know, a monthly minimum, so network will front you that cost, but then it's usually tied to you hitting some kind of download number.
Brittany Ard
Yeah, right. And I was supposed to release second season the end of October. Like I had a release date for second season and was literally like scrounging money, trying to figure out how to keep it going because everybody was like, you have to, you just have to keep going. And I had talked to my production company and it was sort of like, let's figure out how to make second season and then third season. I'll do freelance, you know, and, and learn it. But I was trying to keep my feed going while I'm trying to figure out how to do self production.
Andrea Dunlop
Right. Which is not like, it's not automatic and especially if you've been having a production company, I mean, which like I, it wasn't until I really had my feet in the industry and I could be like, okay, who do I need to even hire? Right? Like, like, what are, what are the roles? Like, who do I trust? How do I find that person? Like, it's not, it's not this sort of like automatic plug and play thing. You know, if you happen to be a person who launched your podcast after, you know, 10 years of working at NPR or in some like, you know, is somewhere in the audio industry. Well, yeah, then you can be like, oh, my friend is a producer start and I need this person, this person, this person. But if you're coming in just completely, you know, from another industry in the arts or from not an industry in the arts, then you just don't even know who you need or how to find them or how to find good people.
Brittany Ard
Well, and my topics are intense. I don't want a random person in the room with me. Like, I need to have some sort of relationship so that I feel comfortable sharing. I will come in and talk on a microphone for an hour and a half. It turns into a 30 minute episode like that is edited by somebody that is very thoughtful and is in my head about how I want to share the story. I can't just go.
Andrea Dunlop
Very strong bond. Yeah. It is the bond with like create like host and producer. Like that is so integral to, to podcasting and anything that's something that maybe is. Is. It's so behind the scenes. And, like, I know, like, I have a lot of people, you know, that talk to me about my show. I'm sure you have the same thing where they're like, oh, I love your show. I love the way you do this. You do, like, well. I was like, I will take credit for the parts of it that me. And obviously, like, I am very, very much, you know, integrated into the, you know, to my show. But, like, I'm also like, yeah, I have a great producer and I have, you know, awesome sound engineers. And they, you know, my producer does a lot of the sound design. It's like all of those elements that.
Brittany Ard
Come together, but ours is because it's storytelling and it's not just the editing and interview. Like, Sydney is in my brain. I mean, which I tell her all the time, is this. Like, it's scary for me. And I've been here for a long time, but she came in and, like, got me.
Andrea Dunlop
Yeah, it's a real art.
Brittany Ard
It was huge to the success of the show because she really told it in a way that was authentically me, and I could keep it going.
Andrea Dunlop
Yeah.
Brittany Ard
With Sid's help. And so what ended up happening in October is I was like, we're not releasing second season. I just can't afford it. It. I'm gonna go independent now. It was like, okay, I guess I'm gonna start a production company.
Andrea Dunlop
So be LLC filed, baby, and off you go.
Brittany Ard
And which, thankfully, I do have other businesses, and I have done that before. So that side of it, the business side of it has never been the scary side for me. Like, I can start an llc. I can do all of that. I know how to. I built my own website. Like, I can do all the back end, thankfully, but started BDE Unlimited Productions, which there are 10 or 11 different things that BDE stands for. You guys can let me know what you think it is. It is exactly what you think it is. But even getting the studio set up and then bringing Sid on as my producer, she's independent, so if anybody else wants Sid, we, you know, we can do that.
Andrea Dunlop
Oh, yeah. We can both vouch for Sid. I have also worked with Sid. Phenomenal.
Brittany Ard
And if she has time, I keep her kind of busy right now.
Andrea Dunlop
But Sid's also making some. Working on some projects of her own, which we will be very excited. So you will hear about on both.
Brittany Ard
I'm trying both of our shows. I'm trying. I want BD to, you know, produce them. So it's Sort of like, okay, let's, let's, you know, maybe. And that is the other thing is finding other revenue sources, but started the company and, you know, pushed back the release, signed with True Story, which is. It felt so calming because it didn't feel like this pariah of, you know, I'm selling my soul to share my story. And that really is what. What it ended up being. And I think there's so many people, these network people, they came from the music industry. You know, I have a lot of friends that are in that industry that get kind of raked over the coals in that industry. And it's that same model that they're doing to podcasters. And podcasts are huge now. I mean, the ad sales and the revenue, it is.
Andrea Dunlop
It's a growing industry. And it's like it grows year over year by huge strides, which is so different for me. Coming from book publishing, that's sort of like, you know, maybe you have one sector. It's like romance novels grow or like audiobooks are growing, but it's like, you don't see, like, the industry itself growing. And with podcasting, it's just like every year it grows by these huge leaps. And there is a lot of. I mean, and this is something, you know, this is the reason I started True Story Media with my partner, Ben Watson, who has his company, Impressions fm, and he's, you know, we started working together this year and he's done a phenomenal job with both with my ad sales, but also with just like, really helping me understand the industry and like, marketing tactics and. And data and just all of these things that have been so helpful to me as a creat and. And then I was hearing a lot of stories from friends who just got into these horrible situations that were just exploitative. And I was like, well, this industry is nothing without the people creating the content. There should be much more respect for that end of things. And so I really, you know, worked with Ben to design a network that I would have said yes to. Right. Like, like, that has a, you know. Yeah, a sense of community, like a strong brand in terms of, like, what the shows are, what we are and what we're not. You know, really, u like cross promotion? Because that's the other thing for podcasts is like, you know, cross promoting with other podcasts is like the way to build an audience. Right. That is like, so effective.
Brittany Ard
It's huge. And there's so much like you need. You need it. And it's for me to even talk to you, someone that has been doing it for a few years. More like that knowledge is invaluable and to have somebody that's willing to share. But that's how people get their podcast is across promotion.
Andrea Dunlop
Yeah, that's, that's how, I mean that's like the number one sort of tactic to, to be able to build a show and so, you know, looking for ways to like offer that to creators and also, you know, and also for obviously for, for my own show. But yeah, and just looking at like, okay, giving the best revenue share possible and you know, and we have like a profit sharing model with True Story Media and making the contract term completely flexible. Right. Come in when you want, leave when you want. We're not trying to hold anybody hostage. It's like we're helping with ad sales and we're helping you grow your show. So we will take a percentage of that. But like these other things where it's like if you get a movie deal or a book deal or whatever, we'll cheer you on. But like we're not going to try and take.
Brittany Ard
Because it only grows the podcast, which only grows everybody.
Andrea Dunlop
It's sort of like it seemed so. I mean, I think the way that a lot of this industry works to me is extremely short sighted. Right? Because it's like, okay, if you want, like if you acquire a show, don't kill it it like, right, because then you won't get money from it. Like even just from like obviously from an ethical standpoint it's terrible. But like, you know, you should never count on people's ethics to necessarily steer them. Even from a business perspective, it seems short sighted and stupid to like, yeah, why would you not want to do everything you can to grow the shows on your network so that they make more money? You're getting a percentage of that. Like hello, Not a math was over here. But it's so, it's, it's so silly. But you want to like, you know, I really wanted to like, like create an environment that could be sustainable and especially with true crime. Right. Especially people that are doing the stuff that I also admire as a listener who are really like tackling difficult things and telling personal stories and helping other people tell their first person stories. Like that is really difficult, emotional wearing work. And you don't need to be like, it's so stressful to be trying to do that work and also just worrying that like you're not going to make enough money to keep you going, you know, and it's like, listen, it is a challenge no matter what to like make enough revenue to, to actually support your show, let alone to like make it part of your income or your whole income. And there's only ever going to be like, you know, some percentage of podcasts are able to do that. But even within that, you know, even if it's like a hobbyist show or it's like someone's sort of part time gig, like just to be able to monetize that as well as it can be monetized, to be able to reach as big of an audience as it can so that like creators can mostly focus on making their show and know it's in good hands. And you know, like Ben Watson, who's my partner, like, he is just so trustworthy.
Brittany Ard
I, I, I heart Ben.
Andrea Dunlop
Yeah. Like, yeah, he's amazing.
Brittany Ard
And I, the poor guy, so honest. I send him emails all the time and my subject line is always like, new girl question.
Andrea Dunlop
And he's so knowledgeable, so accessible, which is not easy. Right. It's like a lot of, a lot of times there's just so much opacity around the business, business stuff. And like there isn't that. Like, you know, ad sellers, like, you know, tend to sort of stay in their lane. Like Ben is like, not, not, he's in all the lanes. Right. He's just, and, and I think that that's what makes him such a good partner. And you know, he's very impressed. Like when I was talking to, when I was trying to find a new ad seller last year and talking to a couple of, you know, the same companies you were talking to. And like Ben was the only one who sent me like projections where he showed me the math. Right. He just sent me like the algorithm that he was using. Like, he's like, here's how I came across that number. And like, you know, and then like a big like under promise, over deliver guy too. So it's like we've by far beat those predictions.
Brittany Ard
But I was like, and his contract is two pages.
Andrea Dunlop
Yeah.
Brittany Ard
And it's essentially that is all taking up like, this is your company name. This is my company name.
Andrea Dunlop
Right, right. It's just like, it's just the basics.
Brittany Ard
Yeah, yeah. Some of the network deals like 20 pages long, so onerous, insane. I think that we went through like five or six rounds of negotiations on that. That and it didn't get better. It was getting worse every single time.
Andrea Dunlop
Yeah. And the lawyers are lawyering. Pro savings days are back at Lowe's with limited time savings on the supplies pros need get up to 40% off select major appliances plus save an additional $100 on every $1,000 you spend on select major appliances and don't miss your chance to activate and earn three times the points on select doors. DeWalt and Klein Tools Lowe's we help you save valid the 328 selection varies by location while supplies last. See associate or lowe's.com for more details on qualifying items. I can say to my new Samsung Galaxy S25 Ultra, hey, find a keto friendly restaurant nearby and text it to Beth and Steve. And it does without me lifting a finger so I can get in more squats anywhere I can. 1, 2, 3 will that be cash or credit?
Brittany Ard
Credit.
Andrea Dunlop
4 Galaxy S25 Ultra the AI companion that does the heavy lifting so you can do you get yours@samsung.com compatible with select apps. Requires Google Gemini account. Results may vary based on input. Check responses for accuracy There are some very bad actors in the industry for sure. And this is a very burgeoning industry. It is still figuring out what it is and what the industry standards are. So this isn't all nefarious, right? We're still figuring out what the industry standards are. It is the wild West. It's so unlike, you know, with like, with book publishing, right? It's like book publishing has been the same business model within traditional book publishing forever, right? And you can't do business in book publishing on the traditional side, really without an agent. And my agent, I've been with my agent for almost 11 years. She is amazing. I would never do business in that industry without her. Like, we do not have those same industry standards for podcasting, right? And so it's sort of like the agents to me. Question mark. Still not sure. I talked to someone, I was like, I don't like where I'm at right now with having built a show already. I don't know what, you know, what I would hire you for right now. But like the two biggest companies that you're going to get most of your downloads from are Apple and Spotify. And so decisions that are made at those companies have huge downstream effects. Like when Apple did its iOS update and that was like different, you know, that was, that changed how, you know, that changed how downloads were counted. And like for us we lost. I mean, I don't know, we went from like 800,000 to like 600,000. So like we got a hit but like not massive. There were shows that lost 90% of their numbers from that update. And like that is, I mean that's like Decimates your show. Yeah. So like, and then, you know, Spotify, like, is, you know, adding new features all the time. And like, they now are transitioning into doing video for, you know, premium content subscribers, which is a big industry story. And there's this huge, like, sort of push to, To. To add video content and do, you know, for Spotify, for YouTube. And like, that's how a lot of people are list and discovering the podcast is on YouTube. And so it's like there are all these things that like, really affect how everything else is done. And I. That to me, actually is very exciting. But it also, like, really means you have to, like, know and be working with people who really understand the industry, which is what Ben brought in. So much experience with all that.
Brittany Ard
And it. But it also adds another cost.
Andrea Dunlop
Yeah.
Brittany Ard
More people. And in, in our case, a lot of our stuff can't be video because a lot of my guests are anonymous or, you know, other people that are telling their story are anonymous in certain ways. But when we can add video, that's just another thing to learn. And it's.
Andrea Dunlop
Yeah.
Brittany Ard
Another job. I mean, it's, it's more work. And I do, you know, I am so grateful to everyone that listens to podcasts, but it is, is. It is expensive. And so anyone that is listening to a podcast, if you can support your favorite show.
Andrea Dunlop
Yeah.
Brittany Ard
In any way.
Andrea Dunlop
Well, yeah, like, subscribing to a show, obviously, like, that's a huge thing for us, but like, also just sitting through our ads.
Brittany Ard
Yeah.
Andrea Dunlop
It's like she was like, letting the ads play. Like, I know, I know commercials are like, people get annoyed by them. And like, I certainly try and be judicious about how many ads I play on my show. Some shows definitely overdo it. But, like, just know that, like, if you are sitting there listening to an ad, like you are monetarily, you are meaningfully helping that show continue to be made. You know, sharing on social media, leaving reviews, like, I think even mixed reviews, like, help. Right. We'll. We'll talk about reviews, any reviews, you know, leaving comments on Spotify, like, all that engagement, like, it really does help. And like, there is like, I think sometimes we can get detached from, like, how, you know, how expensive and time consuming it is to make the content that you love. Because as a, you know, if you're listening to a podcast in general, you're getting it for free. Anything you can do to sort of like, help that creator keep making it is. Is very, very appreciated. And that's how especially independent shows we don't have a company that's fronting the cost for our shows. This isn't like, we have to make it work.
Brittany Ard
Some car company that is doing a podcast that is essentially an ad. Right. It's. That is a big ad for that company. But, yeah.
Andrea Dunlop
Okay, so we touched on this a little bit earlier, but one of the things about having a podcast that really breaks out is the conversation is no longer one way, because you start hearing from a lot of people. And we have very different approaches to dealing with this. So I thought this would be really fun to talk about. So tell us about the response to the show and how you have. Especially with this being your first. You know, I've. I've had books come out which, like, none of them have had, like, this kind of, you know, like, this kind of audience that the show has. So it was definitely, like, different experience, but I have had that experience of, like, people critiquing my work and. And, you know, and getting in touch with me about it. So what was that like for you? Like, how did you hear from people and, like, what. What was the feedback and how did you interact with it?
Brittany Ard
It was. Well, in the beginning, it was super fun because we had, like. Like 10 reviews and we had five stars. And I was like, oh, we're doing such a good job. And I think we have, like, a couple thousand reviews, you know, and it. So there's Apple and those reviews people rate and review, and as creators, we don't get to respond. You know, they just put it up whatever they're thinking in the moment, which as a creator, I'm putting out whatever I'm thinking in the moment. So.
Andrea Dunlop
Right. That's the deal you make. I mean, it's definitely like, when you're putting art into the world, like, you. Like, that's kind of. My ethos is like, well, like, what people think about it is, like, none of my business. You know, like that. That. Like, that. That's a deal you're making. People can think whatever they want. They can say whatever they want. That's. That's why you make it public. And it's not a journal.
Brittany Ard
And at the end of every one of my episodes, and I know yours, we say, please rate and review us. Like, we. We understand. I will say that there are some people that are a little overly harsh, especially personal stuff. So I stopped looking at Apple reviews because it's just so wild all over the place. And I'm like. I just. There were a few people that made some comments about my sister and how my family handled, you know, the case after she was killed. And just for anyone that was paying attention, this December at the New Year's eve is the 20th anniversary of her death. So my sister passed 20 years ago. This isn't a case that is ongoing. You know, it isn't a case that we could even reopen at this point. But. So that's an entirely different. Like, we did our best with what happened, but people were mean on the reviews, some of them. And then we had amazing reviews. And I had opened up on my website. I have a, you know, connect with me directly. And all through July, so many emails and messages of people that were so supportive and also felt comfortable and wanted to share their story. And that's really how this season two has developed. And so that part is wonderful. Spotify. I love the comments on episodes because somebody can leave a comment, I can leave one reply, and then that's it. It's like Internet gold. And to the snarky ones, I usually am politely aggressive if they were aggressive to start, which a lot of it is like, I hope you find something that you do enjoy listening to. There are so many options. One comment guy, my favorite one, he was like, I hate this show. I cannot figure out how to get it out of my, you know, playlist. And all these, like, big, long review. And I was like, imagine taking the time to leave this comment instead of learning how to use your app, like.
Andrea Dunlop
Call your grandchild or, like, you know, look up a Google tutorial.
Brittany Ard
It's really not that complicated, but. So those ones drive me crazy. I did get in a Reddit rabbit hole, and I avoided it for a little bit. And then a couple people were saying things that were just wild assumptions that really sort of pissed me off. Like, I don't. I don't mind if people don't like me. I don't like misinformation that's based on assumptions. You listen to a couple hours of my life.
Andrea Dunlop
You.
Brittany Ard
You. You don't know the whole story. You don't know me. I'm a high school dropout. I dropped out my sophomore year of high school. Everything that I have done has been literally built from $0. My family moved here with $0, in their stuff, in their car and built everything. And. And I'm not saying that I don't live a lovely life now. I built it, and I have. Have earned every dollar. So my story isn't. There are millions and millions of stories that are so much worse in so many horrific ways. Share your story because somebody Relates to you, too?
Andrea Dunlop
Yeah, it's this idea that, like. Yeah, you have to have, like, the most dramatic or the worst. And it's like storytelling is an art because it doesn't mean that it's just the most dramatic story. And I think, especially, like, real life storytelling actually is more challenging than fiction, I think, in many way. And that's sort of like you were. You were alluding to sort of like the saturation of the memoir category in book publishing. And it's so true, because, you know, as I've been working in book publishing, you know, my first job was with Random House, where I worked for my 20s. So I've been in book publishing a long time. So something I hear from a lot of people is like, well, someone should write a book about my life. Like, because my life is, you know, And I'm like, well, yeah, like, I actually think everyone's life is interesting. Like, you know. You know, to a degree. Right. It's like humans are interested, interesting. Families are interesting. It's trying to put that, like, it's. The art is on putting that on the page or getting it into a show where you can make it into a compelling story that people want to listen to. And so I think, like, it's a very thin critique, and I think probably the breakout success of the show was part of what fueled some of that negative feedback.
Brittany Ard
Well, and one person, the review said it sounds like this person is just telling their story, talking about themselves. Themselves. And I'm like, yep.
Andrea Dunlop
Yeah, that's literally the show. Yeah.
Brittany Ard
Actually the name of the show, like, it's meant to be, like, what was your first clue?
Andrea Dunlop
My face on the COVID Or, like.
Brittany Ard
I was thinking about it, I'm like, isn't that what most podcasts are? This is something that is in this.
Andrea Dunlop
Genre, you know, storytelling.
Brittany Ard
This is something that is interesting to me, and I want to share it. Do you find it interesting? Then listen. And that's. That's it. And so I will say that. That getting into this side of the world, I had the best entrance because it blew up because it went viral. And so, you know, for it, which is why in season two, I'm sharing other people's stories, because it is a big lift. And so it's like, here I. I can. I do have a space now for other people to share their stories, and I. I want to be able to. To continue that.
Andrea Dunlop
I think the other thing, which I wonder how you're dealing about dealing with this, especially, like, you know, given that you are now. And I Think this is, like, this is a very cool thing and a very, like, interesting thing as a show evolves and is on the air for a while, that it does start to be in conversation with his audience so much more. And we are doing, like, that's kind of what we're using our case files episodes for, is to talk about, like, you know, like the. The person who got in touch because they have CRPs and didn't, you know, or like a person who, you know, is a survivor or these other experts that. That are interesting to get in touch. So I really love that piece of it, but I also find it, you know, and fortunately, I mean, this was a big part of why I started the nonprofit before the show was because I knew that I was going to need to have some place to send people that is not me. Right? Because I can't give you legal advice on your case. If it's a court case, I can't help you find a therapist. I mean, just like, I don't have the ability to do those things. But, you know, I have this network of amazing experts, you know, from the AppSec committee who are very dedicated, that sort of help field. A lot of the responses that come in from the show that then go to Munchause Support, which is the nonprofit, which I am, again, still involved with. So I knew, I knew I needed some infrastructure there. But I think, like, for me, I realized, like, in the very beginning when I would get notes, especially from survivors, like, you know, get on the phone with them, and it was just like, oh, this is going to wear me out so fast, and I will not be able to keep making the show. Like, I have to choose between this and making the show. And I wonder for you, as you say, you're hearing from a lot of people with, you know, their trauma. And I understand because it's like, it is such an intimate medium and people have a very strong parasocial connection with you and they feel. Feel like they can tell you. And that feels, you know, like a huge honor and sort of responsibility that. That can be tough to bear. So I wonder for you, like, how do you deal with, like, those responses from people that you're getting where they're really sharing a lot of personal stuff with you.
Brittany Ard
It's. Originally, it was really overwhelming. It was amazing because I was getting messages of support and I, you know, related to this or I related to that or this made me feel a certain way about something else in their life. So. And that's really why I told my story. So it was amazing. But then to read through hundreds and hundreds of these messages, especially when season one was being released, because I was new to this and my story got harder and harder as the episodes went out. And so I'm processing myself, you know, what's happening. I talk to my therapist a lot about how I talk to listeners. Because I'm not a therapist. I cannot provide resources myself. I can be a space to share with, you know, I can provide links and places where people can get resources. And so I love hearing the stories, but I can't, I can't fix the problems. I can just create a space where people can connect and, and that's. It's. But it's really hard because I, I do video calls, calls, 25 minute video calls with listeners. And it's, it's a lot. But I set it up so that I'm like a couple days a week, I have a couple hours, you know, that I will do this. And very specific. I, Sid and I had a long conversation about it too, because I was like, you need to be in therapy. Because I'm, I'm doing this. But she's editing, fitting this. I mean, she's going through and like, oh, here's, here's how this goes.
Andrea Dunlop
And it's, I mean, spend so much time with it. I mean, yeah, it's the same thing for my team. Like my producer Mariah actually, you know, because she's the person who, who listens to all the raw.
Brittany Ard
Right.
Andrea Dunlop
Multiple times and pulls the selects, which is like a big part of the job of a producer for a show like this. Like, she's spending actually way more time listening to those details over and over again than, Than I am. So I think in. Yeah, it's, it's a, it's a lot.
Brittany Ard
It is a lot because it is, this is, it's heavy stuff and I think it's really important to get it out there. And I, you know, until Sid and I don't. Whatever. Do you think I'll ever run out of something to say? Because I don't know. I always think I will. And then I, and then I keep talking. But, you know, it's worth it to me. I think that you are moving the needle on awareness in an abuse that is, as you said, grossly under reported and prosecuted. And it's just, it's not out there. And so it's hard and it's expensive, but I, I think it's worth it. And I think that there's so much power in this meeting medium.
Andrea Dunlop
Yeah. I agree.
Brittany Ard
And it's scary. And I. I don't want anyone listening to be like, oh, my God. I. I don't want to. I don't want to jump into this. It sounds like. No, it's super.
Andrea Dunlop
I mean, it's really rewarding. I mean, I think that's like, you know, because that's something a lot of people ask me specifically with my show. You know, we're talking about very, very difficult stories of child abuse, and it is difficult material to spend with it. And in the beginning, I did find. Find some of it triggering. I. I have really. That is very well managed now. I. It is also so rewarding, and it's so like coming from. In the situation in my own life, feeling extremely powerless. To be able to be of use to this cause is extremely healing for me. And so I think that. And to be able to, like, meet all these people in and, you know, sit with them, and it's really like, I get. I get way more out of it than. And I think it's just about, like, managing all those. All those pieces. So, Brittany, you have a big year coming up. I have a big year coming up. We have a big year coming up. We have a big 2025. So, like, what. What's on? What's on deck for you next?
Brittany Ard
In season two, we cover all sorts of different topics. We're not sticking with just dating or grief. We have domestic violence, sexual abuse, just regular old divorce life. We span all topics. And I'm excited to keep that going. I am working on turning this into a memoir so that there's more depth around season one and season two stories and, you know, Sunday dinner cookbook book I'm super excited about. But yeah, and then we're going to just see what happens. And season five is.
Andrea Dunlop
Yes. So season five, which is the story of Sophie Hartman, who is a white evangelical missionary who adopted two little girls from Zambia and was investigated a couple of years ago for medical child abuse here in Seattle. Seattle, where we both live. So that is the story of our season five. We are putting all those episodes in the can right now. So, again, if you are a subscriber, you will be able to get all eight episodes. It's the first time we've ever done that to get everything in the can before launch. So that has been quite a deadline machine, but very, very excited to share that one with people. I think I go into every season being like, no, this is the crazy easiest case we've ever covered, but this one, this one really has some. Some Unique elements in terms of, you know, sort of diving into the evangelical stuff. And there's a lot of interesting elements of the sort of transracial adoptions and that kind of thing. So, yeah, I'm very excited to share that season with listeners. And then we will have another season. We'll have our sixth season in 2025, later in the year. And then we are in that weekly format. So I have a lot of interesting topics we're going to be touching on in the. Um. I am also doing a tour at some point. Details still TBD on that. And I am launching a book, the Mother Next Door Medicine, Deception in Munchausen by Proxy, which I co authored with Detective Mike Weber, who fans of the show will know. So we are going to be doing some press and some events, so keep. Keep your eyes out for all of that. And then we're also, you know, kind of officially launching True Story Media, which is the. The network that you joined us on, Brit. And. And yeah, so we're really excited about that. And just. I'm talking to a lot of potential creator partners. And so we're just gonna be getting all that up and running. And I think that will keep me out of trouble.
Brittany Ard
Well, I doubt that. I don't know that there's anything that will keep either of us out of trouble.
Andrea Dunlop
True.
Brittany Ard
But I think we can handle it. I think we have a good handle, you know, like.
Andrea Dunlop
Like being in your 40s, like, if you are a woman and listening to this in like, you're 20s or, you know, or. Or 30s or whatever and just know that, like, being in your 40s rules, like, it is so much better than, like, it just. You really, like. I. I can't speak highly enough of it. I think it's a. It's a. It's a time when you feel like you can really, like, do the things that you were meant to do and kind of like. Yeah, it's. It's really been.
Brittany Ard
Are you. Do you swear on your show? I'm trying to think. I don't think I've ever heard. No. You swear?
Andrea Dunlop
No. My dad gets mad if I sw. Actually, it gets mad if anyone's. I remember I. I was. I was covering something from. It's. It's not really because of my dad. It's more just a sort of like. It's kind of just my. My style. But yeah, I did. I did cover some. Some very irresponsible coverage of the Maya Kowalski case that happened on a podcast that's called Guys, we. And I. I Did say the name of the podcast to attribute the clips. I was obviously. And my dad was like, I. I don't know about that vulgar language that show is called. I was like, well, dad, that is the name theme of the show. So it's not. I mean, I think. I think I probably do, especially in the first season where there's a little bit more of me, like, often talking. But, yeah, no, I don't.
Brittany Ard
Well, I haven't met your dad yet, but I want him to like me. So here's what I'll say. So what I'll say is that every day I give less Fs about how other people think.
Andrea Dunlop
You can say on my. It's okay. Like, you can swear on my show. Yeah. I don't edit.
Brittany Ard
I want your dad to like me.
Andrea Dunlop
My dad wants to like.
Brittany Ard
My dad loves you. So.
Andrea Dunlop
Your dad's adorable.
Brittany Ard
But, yeah, like, I. I give less about how people want me to tell my story.
Andrea Dunlop
Yeah.
Brittany Ard
And so I'm going to just keep telling.
Andrea Dunlop
It's a liberating era.
Brittany Ard
And then it's like, if you don't want to listen, don't listen. Thank you so much for coming to my studio.
Andrea Dunlop
Thank you for hosting. I'll give you a delight.
Brittany Ard
And if I come and you're just in here recording, you know, it's fine. I might be.
Andrea Dunlop
Unfortunately, it is a little bit of a drive from where I live.
Brittany Ard
Parking.
Andrea Dunlop
That. That is. That's helpful. That's helpful when you're coming down to downtown Seattle. So thank you so much, Brit, and excited for both of us to just, like, rule the world in 2020.
Brittany Ard
I'm really. I'm really excited.
Andrea Dunlop
Go get them.
Brittany Ard
I really appreciate that I have a friend in this business. I think it's huge.
Andrea Dunlop
Well, I appreciate being your friend also. I'm happy to be that person for you. Nobody should believe me. Case Files is produced and hosted by me, Andrea Dunlop. Our editor is Greta Stromquist, and our senior producer is Mariah Gossett. Administrative support from Nola Carmouche SA.
Nobody Should Believe Me – Episode Summary: "Talking Shop with Brittany Ard"
In this engaging bonus episode of "Nobody Should Believe Me," host Andrea Dunlop sits down with fellow podcaster Brittany Ard to delve into the intricacies of independent podcasting. The conversation navigates through the challenges of production, monetization, audience growth, handling feedback, and building sustainable podcast networks. Below is a detailed summary capturing all the key points, discussions, insights, and conclusions from their dialogue.
Andrea Dunlop opens the episode by introducing Brittany Ard, highlighting her show's breakout success and their shared Seattle roots. The focus of their conversation centers on the behind-the-scenes aspects of podcasting and the dynamics of operating as independent podcasters within the industry.
Brittany Ard shares her initial intention to adopt a DIY approach to podcasting—recording independently and learning essential skills such as sound engineering. However, after evaluating the costs and potential revenue from ad monetization, she opted to collaborate with a production company to ensure professional quality and maintain the show's depth.
Brittany Ard [02:09]: “I had some delusions about how it worked and in probably a good way because I was like, okay, I'm going to do this.”
Andrea resonates with Brittany's experience, recounting her journey from relying on production companies to eventually establishing her own production framework to achieve financial sustainability.
The discussion shifts to the financial aspects of podcasting. Andrea recounts how her show initially garnered around 60,000 downloads per month, providing a modest but solid foundation. Despite early monetization efforts through ad sales, sustaining production costs remained challenging. Brittany echoes similar struggles, emphasizing the importance of having sufficient funds to cover initial production expenses and the uncertainty of achieving profitability.
Andrea Dunlop [14:23]: “I think it's like the chance that you and I are sitting here with it, like, yeah, a million to one.”
Brittany elaborates on the financial unpredictability, sharing how her show's unexpected spike in downloads led her to confront the unsustainable nature of her initial production model, prompting her to transition to independent production.
Both podcasters discuss the phenomenon of sudden audience growth, highlighting how being featured on platforms like Apple’s "New and Noteworthy" can exponentially increase download numbers. Brittany recounts her astonishment at her show surpassing well-established names such as Jon Stewart and Joe Rogan, underscoring the unpredictable nature of podcast popularity.
Brittany Ard [16:07]: “Two weeks after that, I hit number one on Apple podcast.”
Andrea shares how such rapid growth necessitated strategic changes, including shifting from limited series formats to a more demanding weekly release schedule, further complicating production logistics.
The conversation delves into the dual nature of podcast reviews, characterized by extreme positive and negative feedback. Both Andrea and Brittany discuss strategies for managing critical reviews, with Brittany choosing to disengage from Apple reviews due to their volatility and focusing instead on more constructive feedback channels like Spotify comments.
Brittany Ard [44:44]: “I just stopped looking at Apple reviews because it's just so wild all over the place.”
Andrea adds that while reviews are a mixed bag, they can offer valuable insights and foster a balanced perspective on audience reception.
Andrea introduces the concept of True Story Media, a network she co-founded with Ben Watson, aimed at fostering respectful and sustainable podcasting practices. Brittany discusses her own venture, BDE Unlimited Productions, which she established to regain control over her show's production and financial management.
Andrea Dunlop [34:13]: “I worked with Ben to design a network that I would have said yes to.”
The emphasis is on creating environments where podcasters can thrive without compromising their creative integrity, highlighting the importance of transparent profit-sharing models and flexible contract terms.
A significant portion of the conversation addresses the emotional toll of hosting a podcast that delves into sensitive and personal topics. Brittany shares how she manages interactions with listeners who share traumatic experiences, emphasizing the necessity of setting boundaries and seeking professional support to maintain her well-being.
Brittany Ard [52:44]: “I talk to my therapist a lot about how I talk to listeners.”
Andrea echoes these sentiments, discussing the balance between connecting with listeners and safeguarding one's mental health, especially when handling distressing content related to child abuse and Munchausen by Proxy.
Looking ahead, both podcasters unveil their upcoming projects. Brittany plans to expand her show to cover a broader range of topics beyond her initial focus, including domestic violence and divorce, and is working on transforming her experiences into a memoir. Andrea shares details about season five of her show, which investigates the case of Sophie Hartman, an evangelical missionary accused of medical child abuse, and announces the release of her co-authored book, The Mother Next Door Medicine: Deception in Munchausen by Proxy.
Andrea Dunlop [58:05]: “Season five, which is the story of Sophie Hartman...”
Both express excitement about their evolving content and the continuous growth of their networks, reinforcing their commitment to impactful storytelling.
As the episode wraps up, Andrea and Brittany reflect on the liberating aspects of podcasting, particularly the ability to authentically share personal narratives without external constraints. They encourage listeners to support their favorite shows through subscriptions, ads, and positive engagement, underscoring the importance of community support in sustaining independent podcast productions.
Brittany Ard [62:04]: “I give less about how people want me to tell my story.”
Andrea adds a heartfelt endorsement of their partnership and the mutual support that propels both shows forward.
Notable Quotes:
Brittany Ard [02:09]: “I had some delusions about how it worked and in probably a good way because I was like, okay, I'm going to do this.”
Andrea Dunlop [14:23]: “I think it's like the chance that you and I are sitting here with it, like, yeah, a million to one.”
Brittany Ard [16:07]: “Two weeks after that, I hit number one on Apple podcast.”
Brittany Ard [44:44]: “I just stopped looking at Apple reviews because it's just so wild all over the place.”
Andrea Dunlop [34:13]: “I worked with Ben to design a network that I would have said yes to.”
Brittany Ard [52:44]: “I talk to my therapist a lot about how I talk to listeners.”
Andrea Dunlop [58:05]: “Season five, which is the story of Sophie Hartman...”
Brittany Ard [62:04]: “I give less about how people want me to tell my story.”
This episode offers invaluable insights into the world of independent podcasting, highlighting both the creative and logistical challenges faced by creators. Andrea Dunlop and Brittany Ard provide a candid look into their journeys, offering guidance and solidarity to fellow podcasters navigating similar paths.