In this episode, Jeremy Bloom sits down with Abby Lovett, Founder of CTP and author of Superhuman: 8 SMALL Ways to be Super at What you Do and Human While You Do It. Abby shares the personal experiences that shaped her career, lessons from decades in PR and marketing leadership, and why trust, reputation, and human connection matter more than ever in an AI-driven world. From mentorship and authentic leadership to avoiding burnout and building credibility, this conversation offers practical wisdom for professionals navigating change and uncertainty.

Takeaways

Personal hardships can shape lifelong leadership values and career decisions.
Success at work should never come at the expense of your health.
Great leaders build trust by matching actions with their words.
Recognition and appreciation are critical to employee engagement.
Mentorship often comes through small, memorable moments.
Burnout is frequently a sign of neglected personal well-being.
AI provides the average, but humans create exceptional outcomes.
Reputation remains one of the most valuable professional assets.
Authentic communication strengthens leadership credibility.
Taking care of each other is a leadership responsibility.

Chapters

00:00 Jeremy welcomes Abby Lovett and introduces her background in PR, marketing, and mentorship.

01:00 Abby explains her firm's focus on credibility, trust, and reputation in the age of AI.

02:00 Abby discusses the human challenges professionals face alongside rapid technological change.

03:30 A personal story that shaped Abby's views on health, independence, and career success.

05:00 Abby shares why professionals shouldn't sacrifice basic well-being for performance.

07:20 Abby recalls a memorable leadership lesson from an early career experience.

11:10 The importance of action, accountability, and earning trust through follow-through.

13:00 Abby explains why honesty and responsiveness matter during uncertainty.

15:20 Many professionals struggle more with feeling undervalued than with the work itself.

16:20 Abby highlights the importance of self-care as the first step toward career clarity.

17:15 Why mentorship, relationships, and creativity remain irreplaceable.

18:00 Abby explains how people elevate ideas beyond what AI can generate.

18:45 Why reputation management is becoming even more critical in the AI era.

19:20 Abby's closing message on leadership, kindness, and community.