Transcript
A (0:00)
EG America and Corso are partnering up to simplify store operations. According to a Corso press release, the partnership will see Corso's technology deployed throughout the company's more than 1500 retail and fuel locations. By combining advanced technology with human centric workflows, Corso's tech consolidates siloed solutions like tasks, surveys, performance analytics and exception reporting into a comprehensive, action focused and more enhanced platform that drives store performance at every level. Chris, we know Corso, we've been following them for a while, a long time. But what strikes you the most about this particular partnership between Corso and EG America?
B (0:37)
Oh, yeah, wow. Well, as loyal Omnitok fans will know, particularly our loyalist fans will know that we, I particularly, and we both have been a big fan of Corso's tech for a long time. It's the biggest reason we've worked with them, I think consistently for going on five or six years now too. And it's been a long time. And the reason this story is particularly big is that they are taking their tech to convenience stores, 1500 convenience stores, I might add, as you, as you mentioned. So, I mean, if you think staffing, training and oversight are difficult in retail, it's even worse in convenience stores. So that's. But that's probably why EG is finding value in that.
A (1:17)
Yeah.
B (1:17)
And, and the reason that this is important is, and Oliver Wright called this out in our interview with him from Accenture at FMI last week. Um, this whole idea of the next best action. You know, go back and listen to that, that interview too, folks, because it was really, really top notch. But he's basically saying like, the great thing about AI is it it takes us out of this world where. And having been a store manager and a district manager in retail, this is how it worked. Like you just had tasks you had to tick off your list every day because that's the only thing we could monitor. But now AI is getting to the point where it can actually recommend the next best action you can take, given the time that you have in the store and the hours that you have available to you as an employee. Now, Corso calls that next best action a mission. But that's the idea here. It's, it's. AI is unlocking a smarter deployment of our workforce by telling them what it is that they should do versus expecting them to do the same tasks every single day. This is where the industry is going by way of AI. And, and honestly, the other point is I think Corso feels like they are miles ahead on their own mission of simplifying the lives of store employees because they have been thinking about this for the past six, seven, eight years.
A (2:29)