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Onboarding Therapy | Wave AI Podcast Notes
Onboarding Therapy
Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
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9 episodes
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Episodes
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Why Customer Success Needs a Hospitality Mindset with Em Wingrove
00:49:40
2/20/2025
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Why Blaming Sales Doesn't Work: A Candid Chat with Arrows' Head of Sales, Grant Jones
00:38:07
1/10/2025
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Stop Worrying About Overwhelming Customers During Onboarding with Matthew Ruxton
00:33:44
12/21/2024
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The AI Wake-Up Call for Customer Success Teams with Daphne Costa Lopes
00:42:50
12/11/2024
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Rethinking the Role of Customer Success: A Radical Take
00:41:46
12/5/2024
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Reducing Friction in Customer Onboarding with Ramli John
00:30:44
12/4/2024
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In-App vs. Human-Led Onboarding: Striking the Right Balance
00:21:18
12/3/2024
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Getting Leadership Buy-In: Proving the Value of Customer Onboarding
00:37:47
12/3/2024
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Aligning Sales and Onboarding: Building Better Handoffs and Feedback Loops
00:38:22
12/3/2024
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