Customer onboarding in B2B SaaS is changing fast, but the resources for onboarding teams? Not so much. That's why we're kicking off Onboarding Therapy, a podcast that tackles the real challenges onboarding teams face every day.
9 episodes
Episodes
Why Customer Success Needs a Hospitality Mindset with Em Wingrove
00:49:402/20/2025
Why Blaming Sales Doesn't Work: A Candid Chat with Arrows' Head of Sales, Grant Jones
00:38:071/10/2025
Stop Worrying About Overwhelming Customers During Onboarding with Matthew Ruxton
00:33:4412/21/2024
The AI Wake-Up Call for Customer Success Teams with Daphne Costa Lopes
00:42:5012/11/2024
Rethinking the Role of Customer Success: A Radical Take
00:41:4612/5/2024
Reducing Friction in Customer Onboarding with Ramli John
00:30:4412/4/2024
In-App vs. Human-Led Onboarding: Striking the Right Balance
00:21:1812/3/2024
Getting Leadership Buy-In: Proving the Value of Customer Onboarding
00:37:4712/3/2024
Aligning Sales and Onboarding: Building Better Handoffs and Feedback Loops
