Summary3 min read

Summary of Ops & Impact Podcast

Episode: "I Would Love Your Feedback"

Host: Michael Reynolds
Date: June 19, 2026

Episode Overview

This unusually brief episode of Ops & Impact finds host Michael Reynolds taking a pause from his regular deep dives into operations and marketing for independent financial advisors. Due to being under the weather and losing his voice, Michael scales back the episode’s format and instead focuses on directly soliciting feedback from his audience to help improve the show.

Key Discussion Points & Insights

1. Host’s Health and Programming Change

Michael opens by explaining (00:13) that he's unwell with a scratchy voice and is "not going to do a regular episode today."
Emphasizes self-care and the importance of knowing personal limits as a solo business owner/creator.

2. Direct Request for Listener Feedback

Michael shares his enjoyment of creating the podcast and engaging with advisors but wants to enhance the show’s value through listener input.
Main ask:
- Leave a Review:
  Encourages listeners to leave ratings and reviews on Apple Podcasts or Spotify.
  
  "Give me real feedback. If you're a financial advisor who's been listening and you've gotten some value from it and you've got some feedback for me, I would love a review." (01:10)
- Contact Directly:
  Invites listeners to send feedback via:
  - Michael’s consulting website (michaelreynolds.com) (Contact page)
  - Direct email (michael@michaelreynolds.com)
  - Social media
  "You can just send me direct feedback... Or you can just find me on social media and send me a note that way too." (02:05)
- Types of Feedback Sought:
  - Honest opinions—positive or negative
  - Suggestions for improvement
  - Stories of how the podcast has helped listeners
  - Preferences regarding content

3. Emphasis on Community and Improvement

Michael stresses he’s grateful for any feedback, highlighting its value in guiding the show’s evolution.
Shows genuine interest in building the podcast collectively with listeners’ input:

"...let me know if this has helped you. Let me know if things you’d like or don’t like about it, and that would be super valuable to me." (02:40)
Brief mention that he expects to return to regular programming the following week.

Notable Quotes & Memorable Moments

On Honest Reviews:

"Even if it's not super positive. Give me real feedback." (01:00)
On Feedback Channels:

"You could just open up your app… click on the show, click on add a review. Just give me a short, honest review and that would be awesome." (01:15)
On Making the Show Better:

"Let me know if things you’d like or don’t like about it, and that would be super valuable to me." (02:40)
On Gratitude and Community:

"I would be very grateful for any feedback you want to send." (03:08)

Important Timestamps

00:13 — Reason for abbreviated episode (illness)
00:35 — Request for podcast reviews and why they're valuable
01:00 — Emphasis on honest, constructive feedback
02:05 — Other ways to provide feedback (website, email, social media)
02:40 — Call for suggestions and engagement
03:08 — Final gratitude and sign-off

Closing Thoughts

While this episode breaks from form, it offers insight into Michael’s authenticity and commitment to delivering value for his audience. His invitation for unfiltered feedback underlines a collaborative spirit—a reminder that Ops & Impact is a community as much as a resource for financial advisors.

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Transcript1 lines

[00:00]
A
Foreign. Hey everyone. Welcome to OPS and Impact, where we talk operations and marketing for independent financial advisors building a lifestyle practice. I'm your host, Michael Reynolds, and today's topic is I'm taking a little bit of a break today. I'm not going to do a regular episode today. I'm a little under the weather, got a cold, my voice is super scratchy. I'm losing it. So I don't think I'm going to be able to make it through an entire episode. So I'm going to give myself a little bit of a break and I'm just going to ask you for one thing today. I'm going to ask you for feedback. I've been doing this podcast for a little bit now. Just launched it recently, earlier this year and been really enjoying it. Getting some good conversations with advisors who have reached out on various topics and I would love your feedback. So I'm going to just make this super short today. I'm going to take a little bit of a break. I'm going to ask you to do one thing for me if you feel up to it. One is just send me feedback in some way. It could be a review. If you would like to leave me a rating in a review on either Apple Podcasts or Spotify, that would be phenomenal. I would love a review, even if it's not super positive. Give me real feedback. If you're a financial advisor who's been listening and you've gotten some value from it and you've got some feedback for me, I would love a review. You could just open up your app and it's already open because you're listening. But click on the show, click on add a review. Just give me a short, honest review and that would be awesome. I would love that. Something else you can do is just send me direct feedback. You can find my consulting website@michaelreynolds.com and you can send me a message through that website on the contact page. Or you can just email me directly@michaelichaelreynolds.com and that would go to me as well. Or you can just find me on social media and send me note that way too. So however you want to send it, I would love your feedback. I would love to know if this podcast has helped you and if you have any feedback on how I could make it even better. If that's something you can share or just like I said, just give me your thoughts. Let me know if this has helped you. Let me know if things you'd like or don't like about it, and that would be super valuable to me. So I'm hoping I feel better next week and should be back in action, but I thought I would just take a little break, ask you for some feedback this week, and I would be very grateful for any feedback you want to send. All right. Thanks, everyone. See you next time.