I was fortunate to be invited to an Upland Hills Health dinner to deliver a presentation focused on the lessons we have learned from our podcast guests, specifically with respect to how Healthcare might benefit from instruction in human factors and mental skills, and from formal coaching. Drawing from the stories and lessons learned from several of our impactful guests, I delve into how mental skills training forms the third corner of a high performers pyramid, held together by the understanding and application of human factors. I suggest that we can set ourselves up for success with mastery of the basics, excellent preparation, and then by using self regulation techniques to steer us into the appropriate performance state. I cover mental rehearsal and visualization, and finally some key concepts about debriefing and how important it is for that to become an ingrained part of team culture.

I would like to credit and acknowledge the podcast guests that provided this material that I have collated together from multiple episodes into a single presentation. If you wish to hear more details from these guests themselves then please jump into their individual episodes numbered below.

Dr Jason Brooks #6

Alan Stein Jr. #16

Capt. Sam Soderberg #17

Mandy Hickson #18

Dr Andrew Petrosoniak #22

Jonathan Viscosi #27

Payar Pasha #29

Keith Reesby #33

DISCLAIMER: ***The opinions that I express in this podcast are my own personal views, with references also made to prior episodes and guest views. I am not speaking for, or representing, any other company or institution. The dispatch case details at the beginning of the podcast are purely a fictional simulation, and any resemblance to a real or actual event or patient is purely coincidence.***

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David Hindle. A Journey To Extraordinary - One Conversation at a Time.