In this episode of Owned and Operated, John and Jack explore the intricacies of running a home service business, focusing particularly on residential plumbing, HVAC, and electric services. The episode kicks off with a nod to Service Scalers for their exemplary assistance in managing digital advertising for home service companies. The discussion delves into the challenges and triumphs faced by entrepreneurs in the home service industry, highlighting the importance of adapting business strategies to different platforms, like LinkedIn, for growth and engagement. A significant portion of the episode is devoted to an in-depth discussion on the use of scorecards - a tool for evaluating employee performance based on key success metrics. Do you want to grow or start your plumbing, HVAC, or electrical business like these podcast pros? Then take your business tips and advice from the best and learn today what being 'Owned and Operated' is all about!

00:00 Introduction to Owned and Operated

00:26 Sponsor Spotlight: Service Scalers

01:02 Casual Conversations and Business Updates

01:54 Exploring LinkedIn for Business Growth

03:03 Navigating Business Challenges and Successes

04:45 Deep Dive into Scorecards for Business Management

09:33 Exploring the Impact of Seasonality on Business Metrics

13:34 The Art of Scorecarding in Business

19:02 Closing Thoughts and Workshop Announcement

19:44 Farewell and Podcast Outro

Episode Hosts:
John Wilson: @WilsonCompanies on Twitter
Jack Carr: @thehvacjack on Twitter

Special thanks to our sponsor: Service Scalers:
Looking to scale your home service business? Service Scalers is a digital marketing agency that drives success in PPC and LSA. Discover more growth strategies by visiting Service Scalers: https://www.servicescalers.com/

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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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