In this episode of 'Owned and Operated,' John Wilson talks with owner Brian Sloan from TR Miller to discuss the nuances of business management and growth in HVAC and plumbing. What was the process for Brian of transitioning from a hands-on operator to a business owner mindset, learning the intricacies of multi-location management, and finding the importance of strategic partnerships?

Brian shares his experiences with TR Miller’s growth trajectory, the lessons learned from slowdowns and operational challenges, and the significance of maintaining a balance between customer service, employee engagement, and financial performance.

Learn more about Sagan Passport and what it can do for your home service business hiring needs:

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Episode Hosts: 🎤
John Wilson: @TheWilsonCompanies on Twitter
Jack Carr: @TheHVACJack on Twitter

Episode Guest:
Brian Sloan: @BSloan25 on Twitter
Learn more about TR Miller HVAC and Plumbing

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John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC

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