Podcast
Patient Paperwork Minute
Hosted by Nathan Eckel · EN
MDs - Each day Nathan Eckel helps you gain an unfair advantage for your practice - simply by making small improvements to the minor & mundane parts of your practice - PAPERWORK.
Because you don't have much time I keep it to a minute or so. If you'd like a visual to help you follow along, grab your mindmap at patientpaperwork.com .
10episodes
Episodes
Newest firstAll episodes
Make Your PostOp Checklist Instructionally Sound (Wrapup)
Mar 12, 202000:04:24Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! Creating an Instructionally Sound Checklist involves running a series of reviews. This session recaps all of them that I've explained the last few days. Digital ReviewVisual ReviewSequential ReviewHyperlink Review Just a reminder - this mini series shows you how to create an instructionally sound post operative checklist that is available anywhere, anytime. Just go back over any of these sessions for the deets! For those who might want more... My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients. Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times. My pilot cohorts provide a way for you to get more guidance - especially if you want a bit more handholding in the process. I am interested in getting real results to demonstrate the impact of emotionally resonating post operative checklists on patients as well as your practice - so I can improve the parts that might or might not work as imagined - with real world data. Are you curious? Find out about the pilot program at patientpaperwork.com . ***** Is Your Patient PostOp Checklist Wasting Your Time & Money? Get the Resource HERE.
Transcribe →Hyperlink Review
Mar 11, 202000:05:44Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! The Hyperlink Review makes your checklist available anywhere, anytime. Bonus benefit to your staff - the hyperlink review and the optional audio/visual content will make your checklist much more understandable to your patients and their caregivers - especially if they don't remember or weren't around for the exam. You can add any or all of the following: SMS to textHyperlinkDial-By-Phone-ExtensionQR (square) code In my case study with Dr. F - an interventional cardiologist - he was able to add links to his checklist-specific webpage where patients and caregivers can LISTEN, READ, or even WATCH the conversation about the checklist. This is the very same thing that I do for my limited Pilot cohort. Because my premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients. Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times. I will also explain how you can digitize your post operative checklist in under 30 minutes. Creating an Instructionally Sound Checklist involves running a series of reviews. Digital ReviewVisual ReviewSequential ReviewHyperlink Review This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime. ***** Is Your Patient PostOp Checklist Wasting Your Time & Money? Get the Resource HERE.
Transcribe →Sequential Review
Mar 10, 202000:02:47Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! The Sequential Review is about taking a moment to determine the DOs and DONTs of your checklist. If they go in a particular order, the sequential review will have you look at those steps from the perspective of the patient. And verify that those really are the precise steps and precise ordering that the patient must take. If they don't have a particular order that's fine too. Use bullet points to avoid the perception that things only go in one sequence. Seems nitpicky - but this will help keep your detail oriented patients from getting too detailed. If you've completed the Digital Review, you have won half the battle already. My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients. Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times. I will also explain how you can digitize your post operative checklist in under 30 minutes. Creating an Instructionally Sound Checklist involves running a series of reviews. Digital ReviewVisual ReviewSequential ReviewHyperlink Review This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.
Transcribe →Visual Review
Mar 9, 202000:03:34Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! The Visual Review is about making your information-dense patient materials more pleasant on the patient's eye. It matters! If you've completed the Digital Review, you have won half the battle already. A couple simple things to ask yourself: Is there any white space on this checklist? Could I sparingly and effectively add emoji to underscore key parts of my checklist? My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients. Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times. I will also explain how you can digitize your post operative checklist in under 30 minutes. Creating an Instructionally Sound Checklist involves running a series of reviews. Digital ReviewVisual ReviewSequential ReviewHyperlink Review This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.
Transcribe →Digital Review
Mar 6, 202000:02:32Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! How do you spell ugly checklist? X.E.R.O.X. Completing the Digital Review will set you apart from 99% of your competitors who are apparently not even able to print out their materials. My premise (which I am currently testing) is that your postoperative checklists when effectively designed - can emotionally resonate with your patients. Patients' expectations of the healthcare experience are conditioned to be low by default. And you have an important opportunity to delight them - by giving them something other than an ugly xerox form that makes them feel kind of disposable - like a piece of paper that looks like it's been copied 49 times. I will also explain how you can digitize your post operative checklist in under 30 minutes. Creating an Instructionally Sound Checklist involves running a series of reviews. Digital ReviewVisual ReviewSequential ReviewHyperlink Review This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.
Transcribe →DeepDive - How To Create An Instructionally Sound PostOp Checklist
Mar 5, 202000:04:51Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! Creating an Instructionally Sound Checklist involves running a series of reviews. Digital ReviewVisual ReviewSequential ReviewHyperlink Review This mini series will show you how to create an instructionally sound post operative checklist that is available anywhere, anytime.
Transcribe →Mindmaps, Emoji, + Your Patient Experience
Mar 4, 202000:03:35Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time!
Transcribe →5 Characteristics of a Patient-Proof PostOperative Checklist
Feb 19, 202000:04:25Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! Is Your Patient PostOp Checklist Wasting Your Time & Money? Get the Resource HERE.
Transcribe →Why Emoji? 2 Business Reasons Why You Should Use Emoji
Feb 19, 202000:06:01Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! Is Your Patient PostOp Checklist Wasting Your Time & Money? Get the Resource HERE.
Transcribe →Patient-Proof Your PostOperative Checklist - 2 More Characteristics
Feb 19, 202000:03:26Tap to summarizeWhat did you think of this episode? Answer 2 Quick Questions here + I'll serve you better next time! Is Your Patient PostOp Checklist Wasting Your Time & Money? Get the Resource HERE.
Transcribe →