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If you aren't clear about who you want to serve, who you want to bring together, then the reality is that they don't know that your thing is for them. And if somebody doesn't know that your thing is for them, that is why 99.9% of people fail. As business owners, as entrepreneurs, as community designers, that's the place to focus. Hi, I'm Gina Bianchini, and this is People Magic, where I show you the easiest way to create a $1 million digital business that you can be proud of. Let's get started.
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Hi, Gina. I want to build a community for my brand, but frankly, my brand isn't doing so well. I have no idea if building a community is the thing that will save it. But the longer I wait for things to change, the worse it becomes. So my question is, how long do I give my community to be profitable?
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So, first of all, I am so glad you're asking this question, because you are not alone. And what I hear in the question is, can I use a community to take the business that I have or the brand that I have that is struggling, or even the idea that I have that's struggling, it's not really working. Like, how could I use people magic to make something that is not quite fitting or not quite working and make it amazing? Actually, even short of amazing, make it something that starts to work. I should probably ask you 15 other questions. 15 other questions about, okay, well, so what's the brand? What's it for? What's working today? What's not working? Where do you think you're struggling? And all of those questions are actually really important. So step one is I want to encourage you to have a little bit of that retrospective to be able to take a snapshot right now of, okay, what are the things that are working? What are the things that aren't working? Here is the first thing that I would be listening for. And so you can actually do this yourself. Number one, do I have clarity around who I want to serve? So that could be who your brand serves today, or it's about taking who you think your brand is serving today and getting much clearer about who they are, what transition that they are going in, and if you can't answer the question what transition they're going through, that is the place to start. So I wish there was sort of a way or a gate that says the clearer that you are with the transition of the people that you are building your brand for, the more likely it is that you are going to be successful. And more Importantly, not just successful with a community, but successful with building your brand. Because what is a brand? You know, a lot of people have a lot of different things that they say, but fundamentally it's a brand is how you make people feel the identity that they have and what they say about your product or service when you are not in the room. So what you want to think about is how could I take my struggling brand and get clearer about who wants and needs it the most right now? Where right now is in all caps. It's yelling at you because that level of motivation is the most important thing. So once you have crystallized the transition that maybe it's your, you know, your super customers or your super consumers, even if it's one person, who's the one person who loves your brand the most right now and why, and listening for why not because it's making their life better, or that they like how it makes them feel, or that it's helping them solve this one problem. But listen for the transition that they're in. And if they're not in a transition, figure out who are the people who are in a transition that are similar to your super consumers, who can you bring together to help each other achieve results and transformation. They cannot get on their own, navigate a transition in a way that they cannot navigate on their own. And when you have that, you are going to have the most motivated people on planet Earth. They are going to be motivated not just to buy your product or service, to join your membership, take your course, participate in your challenge, or attend your event. They are going to be the most excited to meet and build relationships with each other in the context of your brand. So that's why I want you to stay there. And then once you have your person in a transition, then you move on to step two, which is, okay, how can my community, how can my brand help those people who are in a transition, my ideal member or my ideal customer have their best year ever. And you get those two things right, everything else falls into place. And the reason I focus so much on this for you in terms of the question around, well, how long do I stick with it? Or how do I make sure that it's profitable? All of the answers to those questions come out of have you found people who are in that transition? Because once you have that, everything gets easier. And if you aren't clear about who you want to serve, who you want to bring together, then the reality is that they don't know that your thing is for them. And if somebody doesn't know that your thing is for them. That is why 99.9% of people fail as business owners, as entrepreneurs, as community designers. That's the place to focus. Do not pass go, do not move on until you have the people that are the most motivated to join and build your community with you, which also goes to join and build your brand together. So then there's the question of how long do you give it for it to become profitable? And here's what I want to propose. You should be building this to be profitable early on. And what does that mean? So, number one, it means make sure that the investment that you're making, your time is probably the thing that you are investing in this and it should be the main investment. You know, for example, on the software side or on, you know, the tech stack side, there are absolutely plans, for example, that we have at mighty networks that are designed to make sure that you are not spending a ton of money before you are able to charge and create something that's profitable. It's one of the reasons why, you know, we make people magic free because we want you, day one, to see the power and the value of how to do this in the, in the least painful, most profitable way possible. That's why we call it People Magic Profit. So you want to be really careful that you also are not buying 47,000 courses or spending a ton of money in advance to try to like find the next framework or the framework that is going to be the answer to all of your problems. What you want to do is figure out how do you take just again, these nine simple concepts that we are offering for free and this podcast because I want you to be profitable day one. I want you to be profitable day one. So maybe the investment that you're making is, you know, again, 49amonth. And what you can do with $49 a month plus this masterclass and podcast, you should be able to be profitable very quickly. And if you're not, send me a note like, let's figure out how to make sure that you can become profitable day one or week one. But you should not be making a huge investment when you don't have clarity around who are the people that you serve, what is their best year ever, and how are you getting better and better at pitching your big purpose. I or we bring together and then who your ideal member is so that we can achieve results and transformation that you can't get on your own. You do those things. People pay attention to what they pay for. So now let's shift to what are the best kinds of communities for brands? So if you have a brand that you sell a product or service and you want to create essentially a companion community, what are the best kinds of brands to be able to take advantage of that? So a couple of thoughts on that. So, number one, it's not just about a community in the traditional social media sense of your audience. What you want to look for is not I talk out at you, you talk back at me, but no one's talking to each other. So fundamentally, in the definition of community that I am putting out there, it's about creating People Magic. And People Magic is making the connections between your followers, between your audience, between your customers. And why are your customers wanting to meet and build relationships with each other? Well, sometimes it's because they want to talk about your product or service, but most of the time it's about where your product or service lives in their life. So you might want them and all of the people in your community to be talking about your product or service, but what you really want them to be doing is building relationships with people who are like them on the same path where your product or service is the ingredient into the goals that they have and the results and transformation that they want to create in their lives with each other. It's a pretty important distinction. So what does that mean? It means understanding who your customer is. Who are the people who are your super consumers? The people who, like, would get a tattoo of your brand and what is their hope, their dream, their fears and misconceptions? What is it that your brand can offer in terms of the other people who are on the same path and where your brand fits into their lives? I'm Gina Bianchini. Thanks for tuning in. This is People Magic. Thank you for being a part of People Magic. If you want more of a deep dive in any of these topics, but certainly having the framework of People Magic profit, head on over to the website. The link is in the show notes. Have your own burning question about creating People Magic? Well, I want to answer it. So here's what you're going to do. You're going to just drop your question in the review section, wherever you're listening to this podcast and keep tuning in.
Podcast Summary: People Magic – Episode: "Be Profitable Day One"
Title: People Magic: How to Build a $1M Community
Host/Author: Mighty Networks & Pod People
Episode: Be Profitable Day One
Release Date: September 26, 2024
Speaker: Gina Bianchini, Founder and CEO of Mighty Networks
In the premiere episode of People Magic, Gina Bianchini sets the stage by emphasizing the critical importance of clarity in community building. Right from the outset, she states:
"If you aren't clear about who you want to serve, who you want to bring together, then the reality is that they don't know that your thing is for them. And if somebody doesn't know that your thing is for them, that is why 99.9% of people fail."
— Gina Bianchini [00:00]
Gina introduces the core philosophy of the series: creating "people magic" to build a thriving digital business centered around a vibrant community.
A pivotal segment of the episode revolves around identifying the right audience for your community. Gina addresses a listener's concern about building a community for a struggling brand:
"How long do I give my community to be profitable?"
— Listener [00:44]
Gina responds by highlighting the necessity of first understanding the brand's current state and the audience's transition phase:
"Do I have clarity around who I want to serve?... What transition are they going in?"
— Gina Bianchini [01:02]
She underscores that recognizing the transitions your audience is undergoing is crucial. This clarity not only attracts motivated individuals but also ensures that the community provides meaningful support:
"The clearer that you are with the transition of the people that you are building your brand for, the more likely it is that you are going to be successful."
— Gina Bianchini [01:02]
Central to this episode is Gina's blueprint for ensuring a community's profitability from its inception. She advocates for minimizing financial investments initially and focusing on time and clarity:
"You should be building this to be profitable early on."
— Gina Bianchini [01:50]
Key strategies include:
Invest Time Over Money: Prioritize time investment to refine the community's purpose and audience before making significant financial commitments.
Leverage Affordable Tools: Utilize platforms like Mighty Networks, which offer cost-effective solutions to build and manage communities without hefty upfront costs.
Focus on Clarity: Ensure that the community's mission and target audience are well-defined to attract members who are genuinely interested and motivated.
Gina emphasizes the importance of early profitability to sustain the community:
"I want you to be profitable day one. If you're not, send me a note like, let's figure out how to make sure that you can become profitable day one or week one."
— Gina Bianchini [02:30]
Gina delves into the nature of a brand and how a community acts as its lifeblood. She explains:
"A brand is how you make people feel... and what they say about your product or service when you are not in the room."
— Gina Bianchini [01:25]
To strengthen a struggling brand, she advises:
Crystallize Your Audience's Transition: Understand the specific challenges and changes your audience is experiencing.
Foster Mutual Support: Create a space where members can help each other navigate their transitions, enhancing the brand's value beyond mere products or services.
This approach not only builds a loyal community but also organically promotes the brand through genuine interactions and shared experiences.
Gina outlines the characteristics of effective brand communities, distinguishing them from traditional social media audiences:
"It's not just about a community in the traditional social media sense... it's about creating People Magic."
— Gina Bianchini [03:10]
Key elements include:
Interconnected Members: Facilitate interactions among members rather than just broadcasting messages from the brand.
Shared Purpose: Ensure that the community revolves around a common goal or transition, making interactions meaningful and purposeful.
Relationship Building: Encourage members to form genuine connections based on shared paths and aspirations, with the brand serving as a catalyst.
Gina further explains the importance of understanding who your "super consumers" are—the most passionate and engaged members who can drive the community forward:
"Who are the people who are your super consumers... what is it that your brand can offer in terms of the other people who are on the same path."
— Gina Bianchini [03:50]
Wrapping up the episode, Gina reinforces the significance of clarity, mutual support, and strategic investment in building a profitable community. She encourages listeners to leverage the resources offered by Mighty Networks and to actively engage with the People Magic community for continued learning and support.
"People pay attention to what they pay for. So now let's shift to what are the best kinds of communities for brands..."
— Gina Bianchini [04:10]
She invites listeners to dive deeper into the concepts discussed and to pose their burning questions, fostering an ongoing dialogue aimed at empowering entrepreneurs to build communities that are not only successful but also profoundly impactful.
Key Takeaways:
Clarity is Crucial: Define who your community serves and understand their current transitions.
Early Profitability: Structure your community to generate profit from the start by prioritizing time and strategic investments over substantial financial outlays.
Meaningful Connections: Focus on fostering interactions among members that go beyond brand-centric conversations, emphasizing shared goals and mutual support.
Super Consumers: Identify and engage your most passionate members to drive community growth and brand loyalty.
Gina Bianchini's insights in this episode provide a foundational framework for entrepreneurs and brands aiming to build thriving, profitable communities that stand the test of time.