In this episode of Practical AI: The Capacity for Good, Charles Schiele, Cloud Engineer at Google, joins James Diel to explore the potential of AI in the quick-service restaurant industry and how it can improve customer experiences.

Charles is an Information Technology professional with 20 years of technology and entrepreneurial experience. He is a Cloud Engineer at Google and has held senior technology roles at companies like Dell EMC, SimpliVity, and Rubrik.

His speciality areas include Data center infrastructure design & transformation, networking, virtualization (VMware), open-source solutions, PHP programming, & Voice over-IP solutions.

Episode Resources

Charles Schiele on LinkedIn
Google AI Website
James Diel LinkedIn
Capacity LinkedIn
Capacity Website

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Previous guests include: Shep Hyken, Chief Amazement Officer at Shepard Presentations, Annette Franz, Founder and CEO of CX Journey, Charles Schiele, Cloud Engineer at Google, Ian Golding, CEO and Founder of Customer Experience Consultancy, Dan Gingiss, Chief Experience Officer at The Experience Maker,Ayman Husain, Director of Customer Success, Data, AI, and Advanced Analytics at Microsoft

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