Podcast
Preparing for the Unexpected
Hosted by ALEX FULLICK, MBCI,CBCP,CBRA,ITIL,CORS,cABCF,ISO22301,Author · EN
Preparing for the Unexpected is about how people, organizations and communities plan, prepare, test, communicate and respond to sudden unplanned events such as natural and manmade disasters and crises. The show is for everyone who wants an understanding of how plans are created for individuals, organizations and communities and for anyone who wants to know what they can do in their own lives to help protect themselves from unexpected events.
There is a myth that disasters happen to others but in reality, they happen to everyone. It's just a matter of when and how well-prepared you are. The greater the level of awareness, communication and knowledge, the quicker one bounces back from adversity.
The overall aim of Preparing for the Unexpected is to reduce the suffering, effects and impacts caused as a result of disasters and unexpected life events by increasing knowledge and awareness of Operational Resilience, Business Contingency, Disaster Planning, Crisis Management, and related activities.
22episodes
Episodes
Newest firstAll episodes
BURNOUT! with Anne Bonney
Jan 23, 202500:51:18Tap to summarizeJoin me as I talk with speaker, author, and confidence builder, Anne Bonney as we talk about Burnout, and how it impacts us in our personal and professional lives. During our talk we touch on such subjects as: 1. Defining burnout, 2. The 5 factors of burnout, 3. Predictability, 4. Control, 5. Seeing progress, 6. Having an outlet, 7. Social support, 8. Self-efficacy, 9. Identifying stressors, 10. Emotional energy, 11. Boosting emotional energy, 12. Drawing boundaries, 13. Ignoring burnout and the ramifications…and more!! Anne's energy and enthusiasm is infectious, as she shares some wondering insights about burnout and how we can prevent it or deal with it if we are experiencing it. Don't miss what Anne has to share – you'll be better for it. Enjoy! Change is here to stay. The only constant in business is that there will be more change, and if you're not dealing with it right now, stay tuned...it's comin'! As an authority on managing change with confidence and resilience, Speaker and Author Anne Bonney CSP (Certified Speaking Professional. masterfully imparts her knowledge through empowering keynotes and interactive live and virtual workshops to ignite and inspire your organization to be more emotionally intelligent and adaptive through transitions. She will fire-up your team's influence so they can productively lead and communicate courageously which directly correlates to their ability to manage change, immediately impacting your organization's profitability. Who doesn't want that?? This sassy little redhead shares business lessons from her crazy life experiences, which arms her with relatable and hilariously memorable stories from growing up overseas, running international marathons, animal training, morale building tours to the military in Iraq, volunteering at an elephant sanctuary and singing opera at a performing arts school and yes- there's more. Anne has worked with many companies including Under Armour, The New England Aquarium, Lockheed Martin, NASA, SHRM, Sysco, FBLA, the FDA and Social Security Administration, Ecolab, Shell Oil and Wells Fargo as well as many professional, entrepreneurial, and women's conferences. Big Event? No problem- Anne has spoken to up to 2000 attendees. Small Event? Easy-Peasy!
Transcribe →Encore Well-Being: Creating Resilience in the Teams You Lead
Jan 7, 2025Tap to summarizeAll organization's strive to be more resilient as they move forward. They want resilient processes and operations but without resilient leaders and resilient employees, an organization will never get there. I talk with noted speaker, coach, instructor and consultant, Tammie Horton on how to create resilience within your teams. Tammie will describe the characteristics that can make a person more resilient, as well as describing how the brain functions in relation to resilient states of mind. COVID has put allot of stress on individuals, teams, and organizations, putting a strain on the well-being of many. Mental health and one's own well-being is key to creating a resilient mindset, workplace, and team. Full of insightful information, this chat with Tammie is not to be missed if you want your teams and team members to be more resilient.
Transcribe →Encore How to Make Good Decisions During a Crisis w/ Shane Mathew
Dec 26, 2024Tap to summarizeJoin me as I talk with recognized Business Continuity & Resilience industry thought leader, Shane Mathew. We talk about the nuances of decision-making during a crisis, but also how we prepare our Crisis Team members and decision-makers before a crisis occurs. 1. The importance of good decision-making, 2. How the Chernobyl disaster triggered the conversation of decision-making, 3. Fear and decisions, 4. The 'Netflix Dilemma' (you gotta hear this), 5. Phases of Decision Making, 6. Social Media impacts to decision-making, 7. Knowing stakeholders, 8. Know your values, 9. How stress impacts decisions, 10. How to make better decisions, 11. The 'Point Guard', 12. Frameworks, 13. Decision-making tools, 14. Practice!...and much more. Shane takes a step back from not just talking about decision-making during a crisis, but how we can prepare ourselves to make decisions before a crisis ever occurs. That's something that doesn't get talked about enough. Share shares some great insights you don't want to miss. Enjoy!
Transcribe →Encore Insurance Perspectives on Resilience w/ Chris Snider
Nov 28, 202401:00:00Tap to summarizeJoin me, as I talk with long-time insurance control expert, Chris Snider. Insurance in the Resilience/BCM industry has been a topic I've wanted to cover for a long time and Chris does a great job of explaining how insurance really works, using understandable and relatable language. All corporate leaders, business continuity and resilience professionals need to understand how insurance policies and providers work with you, rather than assuming how they work or believing that by having a policy in place you're protected. During our chat, Chris touches on: 1. Myths of insurance, 2. Working through risk assessments, 3. Insurance Policies, 4. Asking 'What if..., 5. Insurance providers and risks, 6. Incorporating emergency risks, 7. Including insurance as a member of your BCM steering committee (and the benefits of doing that), 8. What organizations can do to keep premiums low, 9. Proactive vs reactive, 10. Bill S211 and the impact upon insurers and organizations, 11. Bill S211 and its relation to supply chain management...and more. A very insightful discussion where Chris clarifies how insurance providers can actually help you BCM and resilience programs. Don't miss what Chris has to say. Enjoy!
Transcribe →Business & Technical Continuity w/ Gayle Anders & /J Mead
Nov 14, 202401:00:00Tap to summarizeJoin me as I talk with Business Continuity specialist Gayle Anders and Technical Continuity specialist TJ Mead - both of Netflix. As 'departments-of-one' they've been able to transform their organization's thinking on Business Continuity and Technical Continuity and share many lessons on how they did it, and how they're keeping things moving forward. During our chat we touch on: 1. Terminology (a small change makes a big difference), 2. Challenges, 3. Cultural components, 4. Plan Ownership 5. Changing perspectives and making it personal, 6. Building relationships, 7. Successful programs (this might not be what you're used to), 8. Becoming a 'knowledge hub', 9. Sharing mistakes and lessons learned, 10. Understanding and keeping leadership support, 11. Staying current...and more! Gayle and TJ share some great insights on how they've been able to raise the bar with their programs and provide some valuable advice for industry professionals wanting to raise the bar in their own organizations. Don't miss what Gayle and TJ have to share. Enjoy!
Transcribe →Operational Resilience / Women in Resilience w/ Ratna Pawan
Nov 7, 202401:00:00Tap to summarizeJoin me as I talk with respected globally recognized operational risk, business continuity, and risk expert, and chair of the BCI's Women in Resilience Interest Group, Ratna Pawan. During our discussion we touch on two topics: Operational Resilience and Women in Resilience. 1. Operational Resilience (OpR) a. Defining operational resilience, b. OpR is BCM done well (neither of us like this comment), c. Risk awareness, d. OpR ownership, e. Understanding the inter-relationships, f. BCM as an OpR professional, g. Why other areas need to pay attention to OpR...and more! 2. Women in Resilience (WiR) a. What WiR? b. WiR initiatives, c. The challenges being faced, d. Allies and equality, e. Contacting and being part of the WiR interest group...and more! Ratna share some great insights into Operational Resilience and talks candidly about the BCI's Women in Resilience group - the successes and the challenges. Don't miss what Ratna has to share. Enjoy!
Transcribe →CYBER Response Issues w/ Regina Phelps
Oct 31, 202401:00:00Tap to summarizeJoin me, Thursday, October 31/24 on the VoiceAmerica Business Channel, as I discuss Cyber Response Issues with Regina Phelps. During our back-and-forth chat we touch on subjects such as: 1. Assumptions, 2. Bringing everyone together (and we do mean everyone!), 3. Identifying the top issues in Cyber, 4. Checklists, 5. Uncomfortable conversations, 6. Determining a leaders, 7. Leadership, Decisiveness, and respected (you must listen to know what these refer to), 8. Consistency, 9. Workshops (aka testing/exercising), 10. Insurance (it’s more than you think), 11. 3rd Party Vendors…and much more! Regina shares a wealth of knowledge once again and you don’t want to miss out on the insights, as you never know when your organization will be faced with a cyber event. Enjoy!
Transcribe →PART 2 - Personal Resilience w/ Jason Hoss
Oct 24, 202401:00:00Tap to summarizeIt's part 2 of my talk with resilience specialist, Jason Hoss, as we continue out discussion on personal resilience and how it helps establish strong organizational and operational resilience within our businesses. We use our own stories of resilience to help understand how the personal side of resilience will help build and influence Organizational and Operational Resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!
Transcribe →PART 1: Personal Resilience w/ Jason Hoss
Oct 17, 202401:00:00Tap to summarizeTo help establish strong organizational and operational information within our businesses, one first must start with personal resilience; the foundation upon which you can build and influence Organizational and Operational Resilience. I speak with resilience specialist and friend, Jason Hoss, as we share our own stories - the good, the bad, and the ugly - about our own journeys of resilience. You don't want to miss these stories - both personal and professional. Perhaps they'll help you on your organization's path of resilience. Enjoy!
Transcribe →Business Continuity, Security, Emergency & Crisis Management
Oct 10, 202401:00:00Tap to summarizeJoin me as I talk with globally recognized Crisis, Conflict, and Emergency Management (CCEM) expert, Kyle King, as we talk about a couple of important subjects. In segment 1 we talk about The Role of Business Continuity in International Security. 1. BCM and economic stability. 2. Geopolitical risks, 3. International security and BCM, 4. Public and Private partnerships, 5. Operational continuity, 6. The inward / outward view of Business Continuity, 7. Regulations...and much more! For the second segment we talk about Emergency Management or Crisis Management: Is it Time to Evolve? 1. More complexity in crisis, 2. Redefining incidents (small events growing to large-scale events), 3. Dealing with past Emergency Mgmt. and Crisis Mgmt. doctrine, 4. Catastrophes, 5. Communications, 6. Bringing BCM, Emergency Mgmt. and Crisis Mgmt. together, 7. Clarifying authorities (vs responsibilities), 8. A change in mindset...and much more! Kyle shares some great insights about BCM involvement in International Security and how the ERM and CM professions need - and must - evolve to address our changing times. Don't miss what Kyle has to share. Enjoy!
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