
Keri Nola
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Welcome to the Private Practice Startup podcast where we help ambitious private practitioners across the globe to brand themselves and grow their dream practices. We chat with successful private practitioners, business coaches and marketing experts, bringing you tons of practice building Ninja tips. Visit privatepracticestartup.com for awesome resources, attorney approved private practice paperwork, and our signature marketing E course. Here are your co hosts, Dr. Kate Campbell and Katie Lemieux.
B
Hey startup. Hey nation. Welcome back to another episode of the Private Practice Startup podcast. And you know, today's like a good news day. The bell curve is declining from the pandemic and you know, the economy's talking about reopening even though many therapists have been open. Anyways, and today we're going to be talking with special guest, I love this woman, Kerri Nola. And we're going to be talking about pivoting in times of crisis, a new perspective. So obviously we're starting to come out of this pandemic. But the reality is as humans, we have personal crisis, we have geographical crisis, and we have other crisis. So it's just kind of part of being human. And we're just going to have a conversation about really just trying on a new perspective and a lot of times the mass pandemonium that we go through and then coming out of that grounding self and what does this all mean? So we're going to be talking about that today. We hope that you guys joined us last week as we talked to someone very close to me, my personal business coach, Michael Dill from Action Coach, and we talked about how to mitigate, excuse me, how to migrate in turbulent times. So what that means to really pivot during turbulent times. So if you've been around for a long time, maybe you've witnessed another stock market crash or the dot com bubble or the housing market crash. And so the likelihood of these things happening again in our future and our working careers will happen. And the more we go through it, the more experience we have and the more that we're going to be able to pivot. And if you're brand new to listening to us, we just wanted to say thanks for stopping by and we hope that you become a loyal member of our Start of Nation family and continue to listen to our podcast for years to come and go back and Netflix Bing or podcast binge on all the other previous podcasts. And if you're new to us, we want to give you a gift, which is our A to Z cheat sheet. The essentials for building and growing your dream practice. Head over to privatepracticestartup.com over to the Resources tab and there you will see it hanging out there. It says A to Z cheat sheet and that comes with five days of practice building emails to really support the advancement of your practice. So a little bit about Kerry Nolan. She was on our podcast previously and we talked about scarcity and money. So we'll make sure we link her previous podcast in the show notes so you guys can check that out. But Carrie, among friends and clients, you might hear Kerri referred as the Queen of Getting shit Done or the Shadow Mama. She's been known to help people come out of the dark just a time or two. Her favorite superpower is merging the soulful with the strategic and she loves meditating just as much as she adores checking inspired actions off her to do list. After over a decade of building an abundant practice as a licensed psychotherapist, Carrie retired and expanded her work into the realms of best selling author, podcaster and founder of the Sacred Soul Circle for Healing Entrepreneurs. Today she has a global practice mentoring healers as they transmute the energies of scarcity, fear and doubt into confidence, clarity and skills to build abundant practices. So before we get started, let's just actually take a quick break for our sponsor and then we will dive right in. The effects of COVID 19 have pushed businesses from physical locations to online environments in an unprecedented way. Every company, regardless of industry, is now a tech company. As such, it's important to start thinking like a tech company and how you operate and market your private practice. Brighter Vision is here to help support therapists moving their businesses online. To sign up for their free E course on how to transition to telehealth practice, head to brightervision.comeCourse as part of this free E course, you'll receive access to a 30 day, no commitment free trial. To have Brighter Vision revamp your website and marketing around telehealth once again. Head over to brightervision.com to access this free E course and offer.
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There are so many ways to keep your practice organized, but TherapyNotes is by far the best. They're easy to use, secure platform lets you not only do billing, scheduling and progress notes, but also create a client portal to share documents and request signatures. Plus, they offer amazing unlimited phone support so when you have a question, they're there so you can get help fast. Get started with TherapyNotes today, trusted by over 60,000 professionals. Go to therapynotes.com and enter promo code PPS as in Private Practice Startup and you'll get two months for free. Also, you can listen to episode 54 where we interviewed Brad Pliner and took an in depth view into their ehr.
B
Keri, welcome.
D
Hello. So great to be back. Thank you for inviting me.
B
Well, thanks for saying yeah and thanks for saying yes on a whim. I know with everything going on with the pandemic, Kate and I have been bobbing and weaving and try to pick people and topics that are really relevant. So thanks for saying yes and being here with us. Of course.
D
Happy to be here to chat with you. Anytime is a pleasure. I'm excited to see where this goes.
B
Yeah. So I know that you and I have been chatting because we share a very spiritual and kind of different perspective sometimes and maybe we can just like talk about like the phases that people go through or start in, you know, during, you know, a cris. Whether again, whether it's personal or environmental.
D
Or geographical or health wise.
B
So what happens?
D
Oh, so many things. I think the biggest thing is like, anything that is in there comes up. So anything that we've been repressing, hiding from, pushing down, putting in the closet is just going to emerge. I think of it like squeezing an orange. It's like if there's juice in there, it comes out now. And so I think a lot of times we think, oh my gosh, it's the crisis, but it'. Synd it's also the crisis, activating one of those buttons that has always needed to be looked at and explored, but we just have less bandwidth right now to keep it down. So it emerges, it reveals itself and it can be really, really messy and really uncomfortable depending on what we've been hiding from ourselves.
B
Yeah, I know, I know. For me, I definitely went through that. Right. Like you think, like I thought, like doomsday preppers. Right. Like, I know Kate too went to the store numerous times and, you know, stocked the pantry because you don't know, like, what does that mean? And then you see like, no toilet paper there. It took me six times to go to the store to get toilet paper. What the heck? That's crazy. You know, and then so that's that fine balance of that scarcity mindset and mindset and then the abundance mindset too, you know? And I know sometimes when I'm in a scarcity mindset, like, I'll think about like blades of grass and how many I don't even know, trajillion blades of grass there are in the universe and then they just keep reproducing. Or the fact that we get 500 million new cells a day and we don't Even have to tell our body that, like it just does that. So I know for me that begins to ground me. But I know that we stay in often this state of scarcity and fear and panic for a little bit. Kate, what was your experience going into this pandemic?
C
It just brought up a lot of anxiety for me. And this having a newborn was stressful because we didn't really know much about the virus and what was going to happen. And I went, I was worrying about my loved ones and people who are higher risk due to underlying health conditions. And I went into like mama bear mode of wanting to like stockpile my house and make sure we had all the preparations and enough food to last us for like two months so we didn't have to go to the store. And just trying to think of everything that I could possibly do that was quote unquote, in my control because I felt like all of this stuff was happening out of my control. And it was just a very anxiety provoking experience. So I know we've talked about this on previous episodes with like the Maslow's hierarchy of needs. And that first hierarchy is like the safety and the security. And when you feel like that's being threatened, it's hard to focus on the other levels. So once I kind of got my house in order and got got stocked up and felt like I was prepared, I was able to focus more on like business type stuff and kind of kept going up that, that hierarchy. But yeah, it's been quite the rollercoaster ride. And I was just saying before we started recording that, I think just about the past, like five to seven days, I feel like I've like really settled down with the anxiety and feel like, okay, I've got this. I'm in a good flow in the swing of things. And I feel like, okay, we got this.
B
Yes. And Kerry, what happens like when people stay in that space for a long time and then what's the difference between those people who are able to kind.
C
Of get out of it?
B
What do they do? You know, what's that perspective?
D
Sure. I mean, I think, you know, with what we know about the psychobiology and neurobiology of trauma, it like creates a groove. It's like becomes a habit. Right. When we stay in the anxiety. And it's not to shame the fact that we do that. It's a totally normal reaction. And it's like, what are our resources to bring ourselves beyond that, to expand the perspective from this really narrow fear based perspective, that animal brain that says, I've got To survive, I've got to survive and I've got to get the things. And after we do that, what are our practices to emerge from that on the other side and to be able to find some balance and grounding and sturdiness. And I think what I've been seeing and what I know for myself is for those of us that have cultivated a practice of mindfulness, of meditation, we have mentors, we have our own therapy and our own healers. And we don't just do those things when stuff gets hard, but we show up every day and we practice. That's why it's called a practice, right? It's like, now we need those things more than ever. It's not grab those things when shit hits the fan. It's like, use those things daily so that when chaos and crisis emerges, we're already well resourced. And so, yeah, I think, yeah, I've been talking with a lot of therapists that I support about what are the practices that are necessary and helpful right now. How do you wake up in the morning? What's the first thing do you do? Do you watch the news? Do you look at social media? Or do you breathe and maybe have a gratitude practice of like, yeah, the world feels like it's falling apart, but I look over and there's my partner. Or I wake up and I hear my kids stirring in the other room. Or I wake up and, God, I have a roof over my head and there's some food in the fridge. Like, what can we feel blessed about? And how can that vibration carry us so that when the anxiety hits, we're in a vibration that's high enough to be able to meet that anxiety with the level of presence that doesn't overtake us.
B
One of the beautiful things, I mean, we're obviously in Florida. I know you're in California, so the weather's usually warmer, but it was interesting. I was just talking to my friend this morning and she had said she went to Walmart and she was thinking about getting a bike. So she went to the bike section and all the bikes were gone. And then she was leaving Walmart. There was like this row of like a hundred bikes that they looked like they just assembled, like in the area where the garden area is. So she ran home to like drop off her groceries. She has a small car and came back, there was two bikes left. So she bought the bike. Right? And I know for me, like one of the things, like during this time, like I already have like a morning practice and a ritual, but for me to get out in nature and spend a lot of time, like, walking or biking was, like, really essential and super essential to start the day. And, you know, it's. I just noticed, like, the temperatures now move from the 80s to the 90s already here in Florida, and it feels like summer hot already. But before, it was still a little bit comfortable. But even just sweating a little bit and just feeling like, okay, this is good, but I had to do a lot more of that stuff just to reset the mind and the anxieties.
D
Definitely. And I love that you talked about I had to do more of it because I think the things that work when we're not in crisis don't necessarily work as well, or we may need to amplify them, do them longer, change up the routine a little bit. Like, I typically haven't needed as much nature as I do right now. I'm like, okay, I need to feel the breeze. I need to get outside. I need to put my feet in the earth. I need to ground. I need to lay my back up against a tree and feel like there's something that's sturdy that can hold me on this planet right now. And things feel so wobbly and uncertain and fragile and vulnerable, you know? And I think nature can teach us so many things about that and movement, too. You mentioned, like, the bike story. Even if the weather isn't something that allows you to be outside, it's like, can you move in your house? Like, I've been dancing a lot more, just turning on music. Because when we're stagnant, we're also stagnant in our. In our emotional state. We don't have as much fluidity or flexibility to be able to feel the range of emotions that are really, you know, coming through us right now.
C
Yeah, I can relate to what you guys are talking about. I had to set some hard boundaries with myself because I would be up in the middle of the night with a baby multiple times, and I would just be on my phone trying to keep myself awake. And so I'd be on my phone scrolling through Facebook, reading emails, reading the news, and it was just, like, fueling the anxiety so much. And so I had to delete Facebook from my phone. And I haven't been scrolling on the news. I haven't. It's just made a huge difference for me the past several weeks to completely take a step back from that. And then just being able to be present in nature has been so healing. And it really does help to keep things in perspective. I'll go on walks with Both my boys. And so I've got the baby and then I've got my son, my other son, Landon, who's 5. And he like forces me to be so present in the moment because we're looking at the caterpillars and the butterflies and the bumblebees and the four leaf clover we found the other day on the walk. And it just forces you to be completely present in the moment and not, you know, freaking out about all of those other things that aren't in the present, that future tripping and the what ifs and all of that. So that has been really, really helpful. Now that it's 95 degrees every day outside in Florida, it's hard to take a walk even early in the morning, it's super hot. But I'm finding other ways to be in the moment, like swimming in the pool and thank God we have a pool in our backyard. So, so grateful for that.
B
Kerry, I'm curious for the therapists that you work with, those that were able to like ground and shift quickly, like what was it about them or that they do that was able to have them pivot during this time of crisis.
D
A lot of them really trusted themselves and the practices that they had cultivated. I think they also have a trust and a realization that they have more ability to create the reality that they desire than be controlled by the external reality that is happening. And I think that's what we're really being invited into right now. Like how much do we believe in our co creative capac capacities? Like how much do we feel like a victim of our practice and its reality or our life and the planet versus we're really in touch with the fact that we're very powerful beings. And I think we all know about like the self fulfilling prophecy, right? And we read about that in school and we teach about it. But like how embodied is that as like a daily practice when we actually need that? Like if we believe that this is going to hit us really hard and there's nothing we can do about it, then we usually make decisions and maintain an energy that makes that so. And we begin to repel clients, repel resources, repel our colleagues, repel opportunities. Not intentionally, but we're just so scared and not supervising our own experience that we abandon our power. We abandon our capacity to realize how much creative energy we can really flow through our system. Now this doesn't mean that we're in complete control. And I have to watch my control freak. I'm definitely recovering control freak. So there is a level of Surrender and trusting the process that comes with this. It's nuanced. And we're wildly powerful and we're wildly co creative beings. So it's like these therapists that were able to pivot and remain profitable and really be of epic service right now really owned the reality of their intention and of their essentialness right now. That was terrifying and so sad for me. I was hearing so many therapists like, oh, we're not essential and people are gonna let this go by the wayside. And I'm like, you know, or you're like, as essential as ever. And yes, there may be ways that you can pivot to serve in crisis. And the more you realize your essentialness, the more you can step into a position of leadership and educate people right now about why discontinuing therapy or not investing in therapy would be. Would be negligent to their own, like, system and their own family potentially.
B
You know, as I hear you talk, Carrie, like, for me, like, it's interesting because I only think that clarity comes, like, when you're grounded, right? Like, we can't create from the anxiety and the scarcity because then that's what we'll create. Like, I know, Like I, you know, I watched obviously, like, my own journey through this, right? So therapeutically, but also with the private practice startup, so therapeutically, it was like, oh, my God, quick, we got to get to telehealth. Got to protect everybody. God forbid I gave someone the disease. I'm not going to be able to live with that. Oh, God, people are in crisis. Okay, I'm just going to reduce my fees. Wait, that's not what I should do. You know what I mean? And I like, all of a sudden, like, cut my fees and I just told everybody and I was like, wait a second. Then the clarity came and it was like, okay, not everyone is in crisis. Some people are. Okay. And so then I invited them. And this was where, like that communication, the leadership was like, hey, I know that this could be a financial burden. I know that you want to continue. I'm just opening up a conversation that if this, if you want to continue and it's becoming financially difficult, that you just open a conversation with me and we'll talk about reducing fees. So then I've had, when I had that conversation, all those clients just stayed right at the regular rate. You know what I mean? So it was this, like, weird thing. And then I know with the private practice startup, like, this came and it was like, how do we help therapists? And then we were just like on overdrive, pumping out resources. Pumping out resources, being on video. And then, like, for me, like, it really physically affected me. Like, I cannot be on the computer on video specifically for hours and hours and hours. And I went into being, being so physically affected, like, felt like a pinched nerve, like my arm was going numb. And I had to tell Kate, which I know Kate's the same way. Like, I hate doing. I don't want to say I'm not going to work, right, because I'm a human doing, not a being. And I'm much more embracing the human being lately, but took really three days off of the computer and canceled my clients and just, like, stepped away. So, you know, some of the things that I've learned about myself is, you know, I always, like, struggle with the scarcity mindset, or not always, but have struggled, but I haven't felt okay during this process. You know, like, it's okay. We'll come out of it. It's only maybe two months, you know, and we'll be working its way out, but really just listening to the beingness, right? And not just battling through the doing to where it really causes us hurt and harm. And I saw a post, you know, on Facebook where, like, therapists are like, oh, my God, telehealth, my eyes, my jaw, my neck. And it was just like, you guys, like, please, like, you have to take care of yourself. You have to.
D
Now, one of the things I've been talking to a lot of therapists about is there's a light and a shadow of being client centered. And it's not helpful to our clients if we're trying to serve in a way that we think pleases them, but it's harmful to ourselves. So I know for me, I don't prefer video sessions for a lot of reasons. I find my gifts are a lot more accessible when I'm moving around. And I'm flexible, So I prefer working on the phone. So, like 10% of my practice is on video. And even when it's requested, I say, you know, thank you so much for asking for what you want. I'm not. I'm not able to serve the best way on video consistently. We can do it occasionally, but I would like to do our sessions on phone. Does that work for you? Can we try it? And I've been really encouraging therapists to not just do what the client wants, but to feel is that in resonance with how you can best be of service? And I think that's another thing that's coming up for us, is our capacity to set boundaries, our desire to be helpful. And we don't want to say no and we don't want to disappoint clients, but this is a huge transition and we have to be paying attention to ourselves.
B
Yeah, that paying attention, I think is so hard because there is that battle as usually, like therapists are natural givers. Right. And then there's the financial aspect. And I know before we press record, I know that I've shared with you and I've watched this in my practice and finally I just get it right. So I remember there was the time of like a period of six weeks where like, things weren't. Clients weren't calling, and I was calling like my marketing people and bumping up my Google Ads and doing this and changing this and nothing changed. And so I just have to tap into me energetically and I'm like, well, what is it that I'm putting out there in the universe? And it was like, I need a break. I'm tired. And I often find when I am tired or just not in it, like, clients decrease. And then when I'm back and energized clients increase. You know what I mean? And so, you know, how do we tap into listening to ourselves managing that financial scarcity and the givingness and like getting into a flow of that and knowing we'll be okay. Yeah, good question.
D
Am I supposed to answer that all in one?
B
I do. I ask like three part questions. I'm bad at that.
D
You're so good. I love it. I'm like an east coaster. I could totally follow that. Okay, okay, so the first thing is just, are we willing to get quiet? Like you said earlier, it's really hard to find our truth. And what I say is our truth with a capital T. Because truth has.
C
A lot of nuance.
D
So yes, there's a truth that, like, oh my gosh, there's bills to pay and I gotta get clients in the door. Like, that's a truth. And like, how actually imminent is that? Like, can you breathe? Can you pause? Like, and can you allow that pause to put you in touch with like your highest truth and to find the inspired action? Because a lot of times we find the ego's action that's based in desperation and scarcity and that is a repellent to our clients. Then we end up attracting clients that are also making decisions from their ego. So they're likely not really ready for healing yet. They're not ready to be invested, they're not ready to spend the money, they're not ready to spend the amount of money that aligns with the frequency of healing that you're offering. So it's actually not a sustainable way to build our practice. It can bring in clients quickly sometimes, but are they the clients that you want and does it maintain? So can you let yourself get quiet and can you ask like, what is the next right step for me right now? Can you go inside instead of outside? I think is one of the biggest practices because how quick are we to call a colleague? What did you do to build your practice? What are you doing? What did that Coach say? The 12 step plan was to do the thing and then that I can have the thing too. It's like maybe and other people can be helpful and obviously I'm a mentor and people pay me to support them and people pay you all to support them. That's great. And we have to make sure that those are like aligned resources and that it's in touch with like our highest priority and our plan and our nature.
B
I love that. And it was interesting as I was reading your bio and you said checking off the inspired actions and how many of us are checking off the uninspired actions on our to do list that usually. And I notice they just hang there for a long time until I have some space to start checking them off. And I don't want to do that. But it's interesting as you talk, I love that question, like, what's the next right action? Right. That feels good. That is inspired. I think that's so important. I know for me, I've realized coming into this, I'm like, oh my God, all this amazing time. I'm going to educate myself on this and do that and what I've found is it's like I'm just deleting all that stuff right out of the inbox because it's like, it just feels like more doing and it doesn't feel good. You know what I mean? So Kate's laughing over there. I'm curious about that.
C
I'm just laughing because it's just yesterday I fell down the tech rabbit hole and. And didn't really have to, but felt like I needed to. And working on WordPress website stuff is just soul sucking for me. It is the most uninspired action that I could possibly take. But there was a time crunch to it because there was this thing that surprised us and we were doing a flash sale and really want to be able to support Startup Nation with our paperwork and this new platform and bonuses and all of this stuff. And I had to Go down it, I thought. But then I didn't really have to. And I'm telling you, I wanted to throw my computer across the room. It was like getting me just so frustrated. And that is the stuff that I need to not fall into that rabbit hole. I need to outsource that rabbit hole because there's so much more inspired action than I would prefer to be connected to. So lesson learned from yesterday. Yes.
B
So, Kate, what's the new question you're going to ask yourself when tech issues come up?
C
Is this something that I really need to be doing?
B
What's the next. Right. Inspired action? Outsource that crap. Who is the.
C
Yeah. Who's the best person who can take this off my plate? Yes. You guys can hold me to that.
B
Yes. We need more. Actually, I'm gonna ask Start Nation to hold Kate to that. Right? Because I've tried. And then like all of a sudden she's like on the tech rabbit hole. And then I don't even even know.
C
Then it's like a quote unquote tech emergency where I'm like, oh, I gotta figure this out. And if it was another platform like wix, I could figure it out. And I know I could, I could do that quickly. But yeah, the coding and all of that with WordPress. Yeah. No, never again. Not doing it again.
B
See, it's good that I just don't know tech because I just can't even be helpful. Oh.
C
It'S funny because this is like a result of the uninspired action. I have like this like, arm cast on today because I have like carp and tunnel so bad from a skiing accident many years ago from me, like stressing on the computer trying to figure out this tech emergency. Yeah, don't do the uninspired action.
B
People listen to Carrie.
D
More inspired actions. Well, the world needs inspiration right now. Right? And the more like, I really too am in touch now more than ever. And I think we're seeing this. One of the, I think, positive side effects of this experience we're sharing right now is that nobody is. Everybody in humanity is experiencing this together. And we're seeing that the actions we individually take that help ourselves are also helping others. Right? And so it's that whole put our own oxygen mask on first. And so I think we're realizing the interconnectedness of us. Like, sometimes we think, like, really me? Like, can I help? Is what I'm doing enough? But if you realize that you're like a drop in the ocean and every drop is contributing, then you realize that when you're inspired. You're contributing inspiration to that body of water, to the collective of humanity. When you're anxious, that's what you're contributing. So a lot of therapists right now, too, are feeling the collective. So it's like I ask when I'm feeling anxious or uninspired, how much of this is mine and how much of this is my family's, my clients, the world's. Because we have a sensitivity. And usually we go into this field because we're more of a sponge, and we tend to absorb. So how can we squeeze out that sponge and clarify, like, what if this is actually mine and what is theirs? And you can just simply ask that question and intend to inhale and own your stuff and exhale and release their stuff so you can actually find what's yours to work through and release the rest.
B
I love that. And, you know, it's interesting, like, you know, being out there in the world nowadays, like, everyone, you know, the stores have a lot of the plexiglass, you know, like, between you and the cashier or whatever. And it's interesting because I almost, like, see that as a very physical representation of, like, you know, keep your stuff over there. I'll keep my stuff over here. And I think sometimes we do need to check in as therapists as what's going on for us. And, you know, I'm sure we take on so much stuff of our clients in regards to this, you know, the stuff that they bring. And it is important to see is that mine or is that theirs? So.
C
Yeah.
B
Cool.
D
Good practices.
B
Yeah. So I just kind of, like, want.
C
To review some of the stuff that.
B
We'Ve been chatting about. So we really just talked about, like, going into a crisis. There's usually that fear, the scarcity, the panic. And I loved how you talked about the orange. Right. Like, that just kind of brings about. And I've called this, like, the great cleansing. You know what I mean? Because I think it just really gives us an opportunity to look at what's working, what's not working. If we're aware enough to see that. Right. If we're running on the scarcity, you know, train the locomotive, going fast, then.
C
That'S what we'll see.
B
But I do love the idea of the orange. All the stuff that's just there is gonna heighten. We talked about having a consistent practice and how important that is as a daily practice and coming into any crisis. I know during this pandemic this past week, it was a very quick, fast, scary six days as my spouse had a medical issue that would have required us in the hospital, but we were able to avoid the hospital, but it was very scary. And then a medical procedure. Right, because they're not doing medical procedures right now that are not essential. And so that was, like, super scary. And I know, you know, when we are in that place, like, today was the first day of, like, stability. And the immediate thing I did was yoga this morning. Read I'll meditate later. Like, getting back to that practice and how important that is. You also talked about really creating, you know, like, the desire as well as surrendering and trusting the process. I like how you talked about the ego versus inspired action, too. So making sure we're taking inspired action, not ego action, and really just, like, checking ourselves, like, is this mine or is this the world's or the clients or everything else. Any final thoughts, Carrie, you have on our journey on our topic today?
D
Yeah, I just want to say, like, you are so. You're so valuable. You're so needed. And now more than ever, it's like mental health has been a crisis in this world before this and will be even more of this afterwards. So I think remembering your contribution and if you're called to this service, to show up and to realize what a big deal you are and how much your contribution matters, while also balancing that with taking care of yourself and knowing that other people are contributing too and your piece of the puzzle matters. And taking care of you matters too. Like, you're not carrying the whole burden by yourself.
B
Awesome. Well, thank you so much. And Carrie, where can people find out about you?
D
Oh, come on over to my website, carrienola.com and play. I'm doing some healers gatherings for free to just practice that human being instead of human doing stuff.
B
And I would love for you to share about your healer's Code. I know you do that annually, right? Yeah. Please share about that.
D
Yeah, I have a live event called Healers Code Live every January, and it's where we spend the weekend together helping therapists and healers to upgrade their abundance and activate their client attraction by just clearing all of those beliefs and stories and illusions and distortions that are so popular and common in the world and coming back to the truth of our power so we can serve abundantly.
B
Awesome.
D
Well, we.
B
So thank you for being here. I'm really grateful. We're grateful for your friendship and just your. Your light in the world and the way that you serve. So we appreciate you being here and Startup Nation. We hope you enjoyed this podcast and we hope that you join us next week and this is like perfect opportunity as what we've talked about in this one is that we are having the author of the Miracle Morning Hal Elrod on. And so I know that Carrie had mentioned really having a daily practice and the Elrod is all about that in the Miracle Morning and how that really sets us up for success. And you hear Kerry talk a little bit about that. So join us next week for that. And Startup Nation, we love you. We're thinking about you. We hope you're doing well. Thanks for stopping by. And as we always say, thanks for allowing us to inspire you from startup to mastery. And remember, take only inspired actions. As Kerri is telling us, no more ego actions. And that's I'm saying that to you, but I'm really saying that to me and Kate.
C
Take care everybody.
B
Great.
D
You're welcome.
C
Thanks for joining us on the private practice startup. Visit theprivatepracticestartup.com for awesome resources, free trainings, attorney approved private practice paperwork and so much more. Sam.
Podcast: Private Practice Startup Podcast
Episode: 184 – A New Perspective: Pivoting During Times of Crisis
Hosts: Dr. Kate Campbell & Katie Lemieux
Guest: Kerri Nola
Air Date: May 2, 2020
This episode centers on how therapists and healing professionals can pivot and thrive during times of personal, geographic, or global crisis, such as the COVID-19 pandemic. Hosts Kate and Katie, joined by guest Kerri Nola (“the Queen of Getting Shit Done” and “the Shadow Mama”), explore the psychological phases of crisis, the value of daily grounding practices, and offer strategies for moving from fear and scarcity into clarity, inspired action, and sustainable abundance.
Initial Reactions (05:42 – 07:27)
"Anything that is in there comes up...It's like squeezing an orange. If there's juice in there, it comes out now." (Kerri Nola, 05:42)
Anxiety and Control (07:27 – 08:57)
Habits Formed in Crisis (09:11 – 11:20)
Daily Rituals and Amplifying Self-Care (11:20 – 13:32)
“The things that work when we’re not in crisis don’t necessarily work as well...we may need to amplify them, do them longer, change up the routine a little bit.” (Kerri Nola, 12:25)
Being Present and Setting Boundaries (13:32 – 14:55)
“It just forces you to be completely present…and not freaking out about things that aren’t in the present.” (Kate Campbell, 14:38)
Clarity Through Grounding (15:07 – 17:55)
“We’re wildly powerful and we’re wildly co-creative beings…therapists that were able to pivot...owned the reality of their intention and their essentialness.” (Kerri Nola, 16:05)
Moving from Anxiety to Leadership (17:55 – 20:20)
“Clarity comes when you’re grounded, right? We can’t create from the anxiety and the scarcity…” (Katie Lemieux, 17:55)
The Light and Shadow of Client-Centeredness (20:20 – 21:34)
“…there’s a light and a shadow of being client centered. And it’s not helpful…if we’re trying to serve in a way that we think pleases them, but it’s harmful to ourselves.” (Kerri Nola, 20:20)
Energetic Awareness and Financial Scarcity (21:34 – 24:38)
“Are we willing to get quiet? It’s really hard to find our truth...Can you let yourself get quiet and ask, what is the next right step for me right now?” (Kerri Nola, 22:39)
Choosing What Moves You (24:38 – 26:27)
“…how many of us are checking off the uninspired actions on our to-do list...they just hang there.” (Katie Lemieux, 24:38)
“Working on WordPress website stuff is just soul-sucking for me…it is the most uninspired action I could possibly take.” (Kate Campbell, 25:21)
Commit to Inspired Action & Outsourcing Drains (26:15 – 27:06)
Interconnectedness and Emotional Capacity (27:23 – 29:05)
“When you’re inspired, you’re contributing inspiration to…humanity. When you’re anxious, that’s what you’re contributing…” (Kerri Nola, 27:43)
Check-In Practices (29:05 – 29:37)
Key Learnings Recap (29:39 – 31:26)
Closing Encouragement (31:26 – 32:57)
“You are so valuable, you’re so needed. Now more than ever…mental health has been a crisis before this and will be more of one afterwards…realize what a big deal you are and how much your contribution matters.” (Kerri Nola, 31:26)
Crisis & Emotional Reactions
“Anything that we’ve been repressing, hiding from, pushing down…is just going to emerge. It can be really messy and uncomfortable depending on what we’ve been hiding from ourselves.”
(Kerri Nola, 05:42)
Resourcing & Wellbeing
"It’s not grab those things [mindfulness, therapy, grounding] when shit hits the fan. It’s like, use those things daily so that when chaos and crisis emerges, we’re already well resourced."
(Kerri Nola, 10:12)
Inspired Action
“Can you let yourself get quiet and can you ask like, what is the next right step for me right now? Can you go inside instead of outside?”
(Kerri Nola, 22:39)
On Boundaries and Service
“There’s a light and a shadow of being client centered. And it’s not helpful to our clients if we’re trying to serve in a way that we think pleases them but is harmful to ourselves.”
(Kerri Nola, 20:22)
Energetics & Client Flow
"I often find when I am tired or just not in it, clients decrease. And then when I’m back and energized clients increase."
(Katie Lemieux, 21:49)
Takeaway:
In times of crisis, clarity and courageous, inspired action arise from daily grounding, discernment, and honoring both your needs and your essential role in mental health. The world needs conscious, healthy healers—take care of yourself so you can care for others.
Hosts' Closing Mantra:
“Take only inspired actions. No more ego actions.”