A (51:07)
So. But these guys. I. I would argue these guys. Most CEOs I've known are, you know, specifically, like, they're just. No one could do. No one could do an earnings call or invest relations like Jeff Bezos. You really were in awe of these people. I've. I've worked with some CEOs where I think, gosh, these guys are just so good. And they're almost always guys. And then two. And this is key. They hold their people accountable. And it's not a Hallmark commercial. They put in place very definitive metrics for people. They have honest and open conversations. Because the fastest way to just really diminish morale is to let mediocre performers survive and keep them in your company. Everybody in a company, they don't need to like each other, but they need to be able to look left and look right and go, okay, I get it. I get why they're here. They're good at what they do. Otherwise, why am I working so hard? If Joey Bag of Donuts over here can be just, you know, okay at their job and take off early on Thursdays, and they get. You know, they make. I get 6% at the end of the year, and they get 5%. So holding people accountable, outlining metrics, straightforward, honest conversations with them, shedding people on a regular basis. And I know that sounds harsh, but I think great CEOs hold people accountable. And this Goes back to the Apple Titan, which was their car effort. I think what happened there was, it was constantly delayed, constant production overruns, weak designs, bad strategy. And he said, fuck it, I'm closing the whole thing down. He held that team accountable rather than, you know, that must have been embarrassing. And then people talk about it as a failure. I see it as a sign of a good CEO. This isn't working. You said you were going to deliver X by. Yeah, you haven't. I'm shutting this shit down. I doubt the head of Apple's Titan came to him and said, you should shut us down. He kept coming to him, or, you know, or her, kept coming to Tim and saying, oh, this is why we have missed this deadline. This is why this is not going well. And he said, okay, you're shit out of luck. And then the third thing, and it is more of a Hallmark commercial, is I generally find These really good CEOs have really good empathy. And that is they understand what their employees want and get to know them on a personal level and what's important to them. And then they try and adapt or they try and recognize. Maybe that's more true in small companies. But I always found that if I could understand somebody and what was important to them, whether it was flexibility, so they could coach Little league where they were totally focused on. Some people love to manage people. Like, they just get a thrill out of managing people. So find that person and say, I want you to manage this person. Some people get so much reward out of seeing their name in lights, right? Big egos. I'm one of those people. So I used to, if a newspaper would call, I would say, do you want to give this person a quote? And letting them give a quote in whatever it was, Women's Wear Daily was like enormous compensation for them. So trying to understand your management team, what's important to them, and reflecting that I have empathy for you. And the key component, the key message the CEO has to give to his management team is the following. If I win, you're going to win. You're coming on this ride with me, and I am really good at what I do. And when I win, it's going to be a win for you. I want you to be successful. I'm going to hold you accountable, but I'm going to give you good feedback and I want you to win. I don't need to like you, but I want you to have economic security. I want this to be the best platform you have ever engaged in. And I'm going to take My excellence as platform and an understanding of what you're good or not not good at. And I'm going to get you further faster here than any other platform you could associate with. Not necessarily because I'm a nice guy, but I understand why you're here. And I promise you, I'm really fucking good. And me being really fucking good is going to mean you're going to do really well too, because I'm going to bring you along with me. And it sounds trite, but it's true. Team of the best players wins. The metric I always looked at in a corporation at board meetings was churn. I want to know industry average for churn at every level of the company. And if we're churning faster, there's always a good reason for why. Oh, so and so left to go to another company. I'm like, well, okay, why? I'm an investor in an AI company. Right now we've lost two senior managers to AI LLMs. I'm like, why would these people leave? They've got big equity stakes. Like, what's wrong here? And I said to the CEO, this is a poor reflection on you. How could you? Why did these people decide? They don't have faith in this company and you for you to get them to the promised land? Like, what's. Is it a culture thing? Is it. We're not. They don't have strong expectations about an outcome here. So one demonstrates excellence, two holds the team accountable and three, has an ability to really understand what people want and convince them that if I am successful, you're going to be successful. Because I understand you and I understand the unique kind of desires you have. What you're looking to get out of this. Anyways, Those are my three no notes killed it.