Podcast
Pulling Shots
Hosted by Friedrichs Coffee · EN
With 30 plus years in the coffee industry, The Friedrichs team talks everything from their notable beginning to current coffee shop trends, hiring and training tips to growing a coffee Roastery. Wether you are looking to follow you dream of opening up a coffee shop, or have been in the industry for decades and are just looking for new inspiration, we hope to give you knowledge and insight to help grow further, faster!
15episodes
Episodes
Newest firstAll episodes
You'll Start Your Own Coffee Cart When You See This!
4w ago00:15:42Tap to summarizeThe first step is always the hardest, we'll tell you exactly how to do it!
Transcribe →Stategies For Coffee Shop Updates 🙋🏻♂️
May 2200:25:19Tap to summarizeWe dive into the process of how to update menus, aesthetics, specials, equipment and other things for the continued growth of your shop.
Transcribe →Workplace Emergency Management, and how to deal 🚒👨🏼🚒
May 2200:14:06Tap to summarizeCoffee shop emergencies, equipment failures, employee incidents & irrational fear. Sam and Gary go through the types of emergencies they've had to respond to and how to have the right mindset in response and to be prepared.
Transcribe →Navigating AI, changing with the times! ⏳
May 1100:32:49Tap to summarizeIn this episode we open up about the current challenges facing our business and how it affects our outlook for growth.
Transcribe →It took a while to learn what we learned 😮
Apr 3000:18:43Tap to summarizeCoffee shop culture, barista management, and employee retention — the real conversation most owners aren't having. Sam and Kailee break down what actually builds a strong coffee shop team: why communication is the root of almost every staff frustration, how menu changes land differently on the floor than on a spreadsheet, the dress code debate, and why there's no substitute for physical presence — or a trusted middleman. If you own a café and you're not in it every day, this one's for you.
Transcribe →Building a coffee shop from scratch?🧐🏪
Mar 3000:24:43Tap to summarizeWhat is it like to build up multiple coffee shop locations? This episode Sam and Gary reminisce on the most important things they've learned from their management journey.
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Do New Hires Really Need Experience?🤔☕️
Mar 1700:18:43Tap to summarizeSammy and Kaylee break down the types of experience that are needed and maybe not so much in new hires.
Transcribe →Creating a coffee shop menu in 2026
Mar 400:31:07Tap to summarizeSam and Kailee talk about the active project of creating a coffee shop menu. What to add, what to avoid, the importance of simplicity and how to implement trends.
Transcribe →Are you growing or just distracted?
Feb 200:09:39Tap to summarizeThis episode breaks down what actually drives growth, consistency, and profitability for coffee shop owners. If you run a café, this will challenge how you think about your menu and operations.
Transcribe →Maximize profit at your farmers market
Feb 200:24:17Tap to summarizeSam and Kailee talk about the 5 years experience at farmers markets, what we've learned and what would would suggest coffee shop owners do to get started.
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