Brought to you by ProServeIT - Unlock your organization’s digital future | Carson Dunlop - The Most Trusted Name In Home Inspection.

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Eric Sugar is the President at ProServeIT, an IT consulting company with 20+ years of experience in digital transformation and technology advisory for various organizations across North America. Eric is joined on this podcast episode by Alan Carson, President at Carson Dunlop, an exceptional organization that has been a leader in the home inspection field for over four decades.

“I saw the world was moving (back in the 90s) and I didn't just want to take a baby step towards our digital transformation. If you’re going to try and get ahead of the curve. To take a step off the cliff, you might as well take as big a step as you can.”

- Alan Carson (President at Carson Dunlop)

In today’s podcast episode, we discuss:

* The concept of disruption and risk (from the lens of the home inspection industry)

* Home inspection and augmented/virtual reality (AR/VR)

* Making the bold business move towards digital transformation

* How AI can impact various business functions for a home inspection company

“Facilitating the transfer of knowledge through our technology is probably the most exciting thing in my world right now.”

- Alan Carson (President at Carson Dunlop)

In this episode, we cover:

(00:00) Introduction

(00:46) Alan’s background/passion

(03:20) The inception of Alan’s home inspection company

(05:40) Disruption, risk and the digital transformation of Carson Dunlop

(10:23) Augmented/virtual reality (AR/VR) meets home inspection

(13:10) Taking the big leap to become a technology business

(17.58) AI’s impact on the home inspection business

(19:30) Book/podcast recommendations

Referenced:

• Why AR/VR Is the Best Tech for Real Estate: https://impressit.io/blog/ar-and-vr-for-real-estate

• How to Accelerate Digital Transformation in Your Organization: 3 Tips: https://www.proserveit.com/blog/how-to-accelerate-digital-transformation-in-your-organization

• How Artificial Intelligence is helping in Property Inspection: https://www.ioptime.com/how-artificial-intelligence-is-helping-in-property-inspection/

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Episode 7: The Strategic Journey into Digital Transformation