Here's What Happens When Midmarket's AI Adoption Strategy Is 'Active' But 'Informal'

Midmarket IT teams are struggling to deploy AI projects. As a result, some business target goals are stalling. In this episode of Ready.Set.Midmarket!, Steve Leslie, CEO of Quadbridge -- a Montreal-based IT solutions provider and managed service provider (MSP) -- discusses the company's recent research on AI adoption in midmarket organizations. One key finding: AI adoption is "active" in the midmarket but is "informal" -- meaning, AP projects are often launched without strategic alignment, executive sponsorship, and data governance. Leslie weighs in on how midmarket teams can navigate cultural pushback and employee fears surrounding AI, and offers practical actions for CIOs to prepare their organizations for AI scaling success.