
Steve Dennis and Michael LeBlanc are joined by guest co-host Neil Saunders, Managing Director , GlobalData, to unpack the passing of David Simon, Saks’ strategy shift, NRF’s “toppy” 2026 forecast, and the escalating delivery wars. Then, live from the ShopTalk 2026 stage, Steve chats with Bret Taylor, OpenAI Board Chair and Co-Founder & CEO of Sierra, as he explains how AI agents are transforming retail into a conversational, always-on customer experience.
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