
This week on the podcast, Steve Dennis and Michael LeBlanc unpack the retail news shaping the week—from the inflationary effects of the Iran war, trouble in luxury retail, and NRF’s upbeat retail forecast, plus fresh earnings from Macy’s, Lululemon and Five Below. They’re then joined by Jennifer Woo, Chairman and CEO of Lane Crawford, one of Asia's leading retailers, for a fascinating conversation on reinventing the department store through human-centered service, curated merchandising, and a relationship-first luxury retail model.