
Hosted by Trent Theroux · EN

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, April Willers, Chief Operating Officer of www.claim-deck.com, discusses the innovative claims management platform Claim Deck, its impact on the insurance industry, and the importance of metrics in measuring success. April shares insights on the challenges of recruiting and retaining talent in a changing workforce, the significance of personal development, and strategies for enhancing employee engagement. The conversation also touches on the importance of listening to employees and fostering a supportive company culture. Highlights: 09:27 Challenges in Employee Recruitment and Retention 15:27 Fostering a Positive Company Culture 18:15 Engagement and Listening to Employees

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Jim Hagerty shares his insights on leadership, community service, and the importance of empathy in guiding organizations. He discusses his experiences in banking, the challenges faced during the Great Recession, and the significance of communication and trust in leadership roles. Jim emphasizes that self-confidence is a learned trait developed through experience and reflection, and he draws parallels between leadership lessons and fictional characters, highlighting the impact of storytelling in understanding leadership dynamics. Chapters 04:03 The Importance of Community Involvement 06:45 Empathy in Leadership 12:49 Building Self-Confidence in Leadership 15:47 Navigating Change and Risk Management 21:45 Leading Through Uncertainty

The Resilient Leader's Journey Podcast focuses on navigating challenging currents of growth & change. In this episode, Major General Brian Bishop shares insights from his extensive military career and how they apply to leadership in business. He discusses the concept of 9G Teams, emphasizing the importance of a common mission, resource allocation, and individual contributions to team success. Bishop also highlights the significance of trust, continuous learning, and the balance between confidence and humility in leadership. Through anecdotes from his time with the Air Force Thunderbirds, he illustrates how effective training and communication foster trust and commitment within teams. Chapters: 03:55 Navigating the 9G Environment in Business 09:52 Building Trust in High-Pressure Situations 15:53 Confidence vs. Overconfidence in Leadership

This week's guest is Tony Fonseca, owner of Packaging & More and youth swim coach. Tony discusses the dynamics of running a family business, and the importance of building strong relationships in business. Tony shares insights on client satisfaction versus acquisition, his coaching philosophy, and the life lessons he imparts to young swimmers.

This week's guest is Tyler Wentworth, the president and founder of The Hire, a talent acquisition partner. Tyler shares his journey from studying kinesiology to becoming a successful recruiter, emphasizing the importance of mentorship, confidence building, and the balance between character and competency in hiring. He discusses the challenges of cold calling and the significance of networking in the business world. The conversation highlights the need for resilience in navigating the complexities of business and recruitment. Chapters: 09:14 Transitioning from Recruiting to Entrepreneurship 17:28 Building Confidence and Mentorship in Recruitment 22:35 Assessing Character vs. Competency in Candidates Notable Sound Bites "The art of cold calling is a beautiful thing." "I had to double the pipeline to get results." "I try to remain calm under pressure."

Shawn Carmody, Bedford (NY) Fire Chief, discusses his transition from a finance career to community service in the fire department, the dynamics of a volunteer fire organization, the importance of hiring for character and leadership potential, and the challenges of projecting confidence in emergency situations.

Gregory Tumolo, Shareholder at Littler discusses how performance management should be an ongoing conversatio, that employers need to communicate expectations clearly to employees, giving back to the community is essential for personal fulfillment and how a Fellowship can accomplish the most challenging tasks together.

The Resilient Leader's Journey Podcast focuses on navigating challenging leadership currents through character, confidence and commitment. This week's guest is Greg Scorpio, CFO at www.G-Form.com. Greg discusses decisiveness in leadership, the CFO's role as steward, protector & translator, and why he admires the qualities of a certain Godfather.