In the last episode of our design series, Sydney Johnson sits down with Tim Chen, Team Lead at J5 Design and co-founder of local community Service Design YYC, to discuss the Delivery phase of the Double Diamond framework. This critical stage involves transforming developed design solutions into impactful, real-world applications. Tim shares his extensive experience, reflecting on the complexities of launching and implementing design solutions. He provides insights into what it takes to ensure a smooth transition from development to delivery, manage cross-functional collaboration, and foster a culture of continuous improvement within design teams.

Topics discussed in this episode.

In the spirit of our journey to promote reconciliation, we would like to honour the truth of our shared history and acknowledge Treaty 7 territory and the traditional lands of the Blackfoot Confederacy, that includes the Kainai, Siksika, and Piikani First Nations. We acknowledge the traditional lands of the Tsuut’ina First Nation, and the Stoney Nakoda, including the Chiniki, Bearspaw, and Wesley First Nations. We would also like to recognize the Métis people, and the Inuit people who have made their home here in Mohk’insstsis, also known as Calgary.