Podcast
Revenue Cycle Optimized
Hosted by Infinx Healthcare · EN
Join us as we explore the latest challenges, developments and innovations in the healthcare revenue cycle space. Don't forget to subscribe to get alerted when a new episode is uploaded.
36episodes
Episodes
Newest firstAll episodes
Revenue Cycle From the CFO Seat: Signal vs. Noise
2d ago00:29:22Tap to summarizeRevenue cycle metrics can reveal far more than days in A/R, cash collections, or cost to collect. In this episode, Jon Vitiello, SVP & CFO at St. Luke’s Health, joins Stuart Newsome to discuss how CFOs interpret RCM signals, separate operational noise from financial risk, and use revenue cycle insight to guide strategy, investment, Medicare Advantage response, and patient access performance.Brought to you by www.infinx.com
Transcribe →Finding the Revenue Hidden Inside Healthcare Operations
3d ago00:05:05Tap to summarizeHealth systems are under pressure from workforce shortages, rising denials, aging A/R, charge capture leakage, and revenue integrity gaps that are often hiding across both acute and ambulatory operations. In this RCMinutes episode, we preview the themes behind the Infinx Healthcare Revenue Cycle Thought Leadership Executive Forum in Chicago and explore why leaders need a more collaborative, enterprise-wide approach to finding and protecting revenue.
Transcribe →Managing Denials Is Not the Same as Preventing Revenue Loss
1w ago00:03:51Tap to summarizeDenial management matters, but it often begins after revenue has already been delayed or put at risk. This RCMinutes episode explains why preventing revenue loss requires looking upstream, spotting patterns earlier, and fixing the process issues that create avoidable denials in the first place.
Transcribe →From Manual Entry to Smarter Charge Capture
1w ago00:38:57Tap to summarizeAI-enabled charge capture can reduce manual work, but the real value comes when technology and billing expertise work together to improve accuracy, speed, and claim quality.Brought to you by www.infinx.com
Transcribe →Finding Revenue Leakage Through Charge Capture Optimization
1w ago00:09:46Tap to summarizeCharge capture issues often hide in plain sight, creating recurring revenue leakage across departments, payer contracts, documentation, and billing workflows. In this episode, Sean Dennehey and Jason Adams of Infinx discuss how a full claims review, clinical validation, reimbursement modeling, and long-term implementation support can help organizations uncover missed revenue and strengthen charge reconciliation.
Transcribe →Why A/R Follow Up Breaks Down Without Clear Next Actions
2w ago00:03:55Tap to summarizeA/R follow-up often looks productive on the surface, but claim touches do not always lead to claim movement. In this RCMinutes episode, we look at why clear next actions matter, how vague follow-up creates rework, and how better workflow discipline can help teams move accounts toward resolution instead of just another note.
Transcribe →A HFMA Buyer’s Guide: How to Separate Revenue Cycle Strategy from Noise
2w ago00:22:16Tap to summarizeHFMA Annual will be full of vendors, platforms, consultants, AI tools, automation promises, and revenue cycle solutions. This pre-HFMA Office Hours panel will help healthcare finance and revenue cycle leaders think through the business problems driving this year’s conversations, the questions worth asking, and how to separate proven strategy from market noise.Brought to you by www.infinx.com
Transcribe →Optimizing Prior Authorization Workflows With AI and Customer Success
3w ago00:11:04Tap to summarizeIn this episode of Revenue Cycle Optimized, Christina Harkins, Director of Customer Success at Infinx, discusses how prior authorization workflows can be optimized through automation, custom queues, workflow discovery, and ongoing operational support. She explains how the right mix of AI, human oversight, reporting, and implementation planning can reduce manual work, prevent avoidable denials, and improve revenue cycle performance.
Transcribe →Not All Aged A/R Is the Same
3w ago00:04:48Tap to summarizeAged A/R is often treated like one large problem, but every aging bucket tells a different story about collectability, payer behavior, and operational gaps. In this RCMinutes episode, we look at how smarter segmentation, AI-driven payment propensity, recoverable value, and workflow orchestration can help teams prioritize the accounts most likely to produce results.
Transcribe →The $50B Rural Health Question
3w ago00:27:27Tap to summarizeThe Rural Health Transformation Program brings $50 billion in federal funding to states over five years, but the real question is whether temporary funding can create lasting operational change. In this episode, Scott Cook, VP of Business Development at Infinx, joins Stuart Newsome to discuss what rural providers should understand about the program, the state-by-state variability, and the operational realities behind applying for and sustaining these funds.Brought to you by www.infinx.com
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