Podcast
Revenue Cycle Optimized
Hosted by Infinx Healthcare · EN
Join us as we explore the latest challenges, developments and innovations in the healthcare revenue cycle space. Don't forget to subscribe to get alerted when a new episode is uploaded.
53episodes
Episodes
Newest firstAll episodes
Making Patient Financial Responsibility More Manageable
Apr 2800:26:37Tap to summarizePatient financial responsibility keeps growing, but a better financial experience does not start after the bill goes out. In this Office Hours session, Stuart Newsome and Evan Martin, VP Revenue Cycle at ZoomCare, discuss how upfront insurance verification, patient liability estimation, and clearer payment pathways can reduce friction for both patients and providers.Brought to you by www.infinx.com
Transcribe →How Medical Necessity AI Agent Moves Beyond Rules Engines
Apr 2700:11:27Tap to summarizeLindsey Nelson, Product Marketing Leader at Infinx, explains how Infinx is bringing Medical Necessity AI Agent to market through a phased launch shaped by research, beta feedback, and early customer evaluation. She also outlines what makes the solution different from rules-based tools, including explainable clinical reasoning that helps teams assess coverage earlier and prevent denials before submission.
Transcribe →Reducing Revenue Cycle Burnout
Apr 2200:04:57Tap to summarizeBurnout in revenue cycle is not just a staffing problem. In this episode of RCMinutes, we explore how AI can reduce administrative strain, lower emotional pressure on teams, and create a more sustainable revenue cycle operation without framing automation as a headcount reduction strategy.
Transcribe →Responding to Payor E&M Downcoding
Apr 2100:27:57Tap to summarizePayers are taking a closer look at E&M claims, and providers are feeling the impact. This session explores what is changing, why it matters, and what organizations can do to respond.Brought to you by www.infinx.com
Transcribe →Better Confidence in Revenue Cycle Decision Making
Apr 1500:06:37Tap to summarizeAI in revenue cycle is not just about automation. In this RCMinutes episode of the Revenue Cycle Optimized podcast, we explore how AI-powered decision support helps revenue cycle teams prioritize work, reduce second-guessing, improve denial management, and make faster, more confident operational decisions.
Transcribe →Live Demo: How RCM Plus Prioritizes Denials by Predicted Reimbursement
Apr 1400:41:38Tap to summarizeListen to how RCM Plus uses AI to predict denial recoverability, prioritize work by expected reimbursement, and orchestrate human teams around the claims most worth pursuing.Brought to you by www.infinx.com
Transcribe →Why Medical Necessity Review Needs a New AI Approach
Apr 1300:11:46Tap to summarizeMedical necessity review is getting harder as payer policies change more often and AI allows health plans to evaluate cases at greater speed and scale. In this episode, Navaneeth Nair explains why older rules-based tools could not fully solve the problem and how a new AI approach can help providers assess unstructured documentation, preserve scarce expertise, and prevent denials earlier in the revenue cycle.
Transcribe →Revenue Cycle Relief Starts With Measurable Outcomes
Apr 800:04:49Tap to summarizeAI and automation in revenue cycle mean very little without measurable outcomes to back them up. This episode explores why the real goal is relief from staffing strain, administrative burden, and constant rework, and why outcomes are the proof that progress is actually happening.
Transcribe →Mastering LTC Pharmacy Billing Complexity
Apr 700:29:39Tap to summarizeLong term care pharmacy billing is uniquely complex, shaped by changing patient status, payer transitions, and facility-specific requirements that do not exist in other pharmacy settings. In this episode, Derek Taylor, PharmD, explores the billing challenges that define LTC pharmacy operations and shares practical strategies for improving accuracy, efficiency, and financial performance.Brought to you by www.infinx.com
Transcribe →The Evolution of Prior Authorization Automation in Healthcare
Apr 600:20:29Tap to summarizePrior authorization has changed dramatically over the last decade, but not every solution has evolved in the same way. In this episode, Jason Lewis explores the history of prior authorization automation and helps healthcare leaders understand the models, gaps, and realities behind today’s competitive landscape.
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