Podcast Summary

Episode Overview

Podcast: Right About Now - Legendary Business Advice
Host: Ryan Alford
Guest: Charles Nader, CEO & Chairman of Doc.com
Episode Title: Charles Nader's Changing the Healthcare System: Doc.com's Mission to Deliver Free Care Worldwide
Date: November 25, 2025

This episode of "Right About Now" features an in-depth conversation with Charles Nader, the founder and CEO of Doc.com. Nader discusses his company's ambitious mission to make basic healthcare globally accessible and free through the power of technology, AI, and a disruptive business model. The discussion focuses on how Doc.com leverages telemedicine, data analytics, and a vertically integrated pharmacy to provide on-demand primary care, with plans to expand further as they prepare for a public listing on the NASDAQ.

Main Themes & Purpose

• Reducing barriers to essential healthcare access worldwide
• Leveraging AI and telemedicine for efficient, free primary care
• Building a for-profit, scalable business model centered around pharmacy
• Aiming for global expansion and increased health equity
• Transparency and integrity in medical practice and business operations

Key Discussion Points & Insights

1. The Inspiration and Mission Behind Doc.com

[03:15]

• Charles Nader describes his medical training in Mexico and witnessing patients spend hours for simple consultations at overcrowded hospitals.
• Quote: “The problem really was that there was no easy access to health care that could solve these types of situations. ... Even the poorest of everyone still had a smartphone.” — Charles Nader, 03:35
• The universal ownership of smartphones, even among the poorest populations, inspired the idea: pair free telemedicine access with a scalable, sustainable business.

2. How the Doc.com Telehealth Platform Works

[03:15–06:43; 12:05–13:38]

• Free, 24/7 access to a doctor via telemedicine, limited to quick consultations (~15 minutes), designed to triage and resolve most primary care issues.
• Quote: “Our service is 24 hours a day, on demand. Anyone can call. You don’t need insurance or anything.” — Charles Nader, 05:01
• The intake uses AI to capture relevant health data, suggest diagnoses/treatments, and streamline doctors’ workloads.
• Upcoming launches of therapy and veterinary services, following the same tech-driven model.
• Quote: “You don’t need insurance, you don’t need anything but a smartphone.” — Charles Nader, 13:42

3. The Business Model: Profit Meets Impact

[06:43–08:15]

• Clarification: Doc.com is a for-profit company. Doctors are compensated for their time.
• The core revenue comes from a vertically integrated pharmacy, not from pharmaceuticals manufacturing.
• After consultations, patients often need a prescription; Doc.com fulfills this as a pharmacy, generating profit while keeping consultations free.
• Efficiency is key: Optimizing doctor time increases scalability and profitability.
• Quote: “What makes us scalable is pharmacy. … If we’re able to optimize the amount of patients a doctor sees per hour, then the business is scalable.” — Charles Nader, 07:19

4. Integrity in Medical Practice

[09:12–10:40]

• Strong emphasis on separating medical advice from pharmacy sales to avoid conflicts of interest.
• Doctors are not incentivized to prescribe specific drugs or products.
• Quote: “You want to have a consultation … something that’s pure, that’s not influenced by any one brand or anything... doctors are not incentivized for to do any kind of prescription or anything.” — Charles Nader, 09:27

5. Reach and Impact: Growth Strategy

[10:40–11:55]

• Over 50% of issues are resolved within one quick visit; most common ailments are gastrointestinal and respiratory.
• Doc.com has served hundreds of thousands of patients and aims for millions—with US expansion and beyond.
• Quote: “Historically our statistics have said majority of things, let’s say more than 50% are things that we can solve. ... Part of the reason we're listing on the NASDAQ ... is because that really allows us to export what we've created and ... scale it much faster.” — Charles Nader, 10:55

6. Technology-Driven Efficiencies

[12:05–13:38]

• AI-driven intake process: records symptoms, scans vital signs, suggests next questions, uploads medical info, and preps data for the physician.
• Most users wait less than five minutes for a consultation, regardless of time or day.
• Quote: “To wait five minutes and speak to someone at no cost, it’s worth the wait!” — Charles Nader, 13:34

7. Upcoming NASDAQ Listing & Public Company Transformation

[13:53–15:01]

• Doc.com plans to list publicly before year-end.
• Extensive company restructuring, auditing, and transparency have set the stage for this milestone.
• Quote: “People don’t realize, taking a company public is a hard thing to do. ... It forces the company to have everything clean and straight. … It really has enhanced a lot of the things that we’ve done.” — Charles Nader, 14:19

8. The Origin of the Brand Name

[15:10–16:18]

• Charles spent a year negotiating to buy the doc.com domain, seeing its value and global relevance.
• Quote: “Doc is really doctor in Spanish and English and even in Chinese… I think the perfect name for what we’re doing in our mission.” — Charles Nader, 15:56

9. Final Thoughts and Call to Action

[18:10–18:55]

• Doc.com is expanding brand awareness with support from celebrities, athletes, and advocates.
• Nader's focus is on making Doc.com an essential global healthcare utility, accessible everywhere within the next five years.
• Quote: “I want to look back four or five years from now and say, okay, we did it. Our services are available all over the world now. We can now say we actually changed the world for the better.” — Charles Nader, 18:44

Notable Quotes & Memorable Moments

• On access and inspiration:
  “Even the poorest of everyone still had a smartphone. ... The world doesn't need more specialists, you actually need more preventative medicine, more primary care to guide you in the right direction, to be easily accessible.” — Charles Nader, 03:34–04:10

• On the purity of consultations:
  “You want to have a consultation and easy access and something that's pure, that's not influenced by any one brand or anything. ... Doctors are not incentivized for to do any kind of prescription or anything.” — Charles Nader, 09:24

• On global ambition:
  “I want to look back four or five years from now and say we did it. ... It works in multiple languages. Doc is really doctor in Spanish and English and even in Chinese.” — Charles Nader, 15:56; 18:44

• On the speed of service:
  “To wait five minutes and speak to someone at no cost, it’s worth the wait!” — Charles Nader, 13:34

Important Segments With Timestamps

• Mission origin story & smartphone insight: [03:15–05:01]
• Business model, profitability explained: [06:43–08:15]
• Separation of clinic vs. pharmacy incentives: [09:12–10:40]
• Scope of cases solved & US rollout: [10:40–11:55]
• AI-driven consultation process: [12:05–13:38]
• Wait times & user accessibility: [13:17–13:42]
• NASDAQ listing announcement: [13:53–15:01]
• Brand domain acquisition story: [15:10–16:18]
• Vision for global impact: [18:10–18:44]

How to Connect & Learn More

• Website: doc.com
• Instagram: @doc.comofficial
• Twitter/X: @doc.comofficial | Personal: @CharlesNader (Twitter), @ChuckNader (Instagram)

Summary prepared for listeners seeking a comprehensive understanding of Doc.com’s mission and model, and Charles Nader’s vision for universal, free, tech-enabled healthcare.