Episode #158. The Path To Faster Medicines Starts With Better Trial Access, with Chris Brigham, founder of Smart Medical History AI

Summary

Podcast Summary: Risk Never Sleeps #158

Episode Title: The Path To Faster Medicines Starts With Better Trial Access
Guest: Chris Brigham, Founder of Smart Medical History AI
Host: Ed Gaudet (with guest co-host Saul Marquez)
Date: December 10, 2025

---

Episode Overview

In this episode, Ed Gaudet and guest co-host Saul Marquez sit down with Chris Brigham, the founder of Smart Medical History AI (SmartMed HX AI), during the AIMED 25 conference. The conversation centers on how AI-driven patient history tools can transform medical trials and everyday healthcare by providing faster, more comprehensive, and more accessible clinical trial access and improved patient-provider interactions. Chris shares stories from his storied career in both IT and medicine, and the group explores the opportunities and challenges in digitally reinventing patient history taking.

---

Key Discussion Points and Insights

Chris Brigham’s Personal & Professional Journey

• Early Beginnings in Tech and Medicine

  • Chris describes his start as a self-admitted “nerd,” leading his high school’s first computer club and working in IT roles from a young age.
  • He studied computer science at Princeton before moving into medicine and developing a career at the intersection of the two fields.
  • “I was really intrigued by IT and how it could be applied to medicine… My path has been: how do we improve what we do in healthcare through innovative approaches and use of technology.” (03:01, Chris Brigham)

• Accomplishments

  • Over 300 publications, editor of several AMA journals, and authoring multiple books.
  • “I actually prefer not to talk about myself.” (03:48, Chris Brigham, showing humility despite deep credentials)

The Critical Role of Patient History

• Challenges with Current State

  • Modern clinical encounters are time-constrained, often only 16 minutes, with providers interrupting patients in as little as 7 seconds.
  • “We’ve lost the ability to listen because we don’t have the time… we tend to interrupt patients within 11 seconds. Although Anthony Chang corrected me yesterday, he said it was seven seconds.” (03:54, Chris Brigham)

• Limitations of Current AI Tools

  • Scribe tools like ambient scribes are passive and not designed to drive deep, adaptive patient history collection.

Smart Medical History AI: Rethinking Patient Interviews

• Concept & Functionality

  • Patients converse in advance (via voice or text, in any language) with an AI “historian” that collects, clarifies, and organizes detailed medical histories.
  • The AI reviews the information with the patient and then generates a comprehensive, adaptive report for clinicians, including a case summary, timelines, diagnostic cues, and behavioral insights.
  • “Why not have a process of doing AI driving that?... Now, half a century later… develop an AI-based system where a patient in advance of a visit would have a conversation with a caring, thorough, detailed historian interviewer who’s AI.” (04:28, Chris Brigham)

• Benefits

  • Much richer, patient-driven histories instead of relying solely on EMR or chart review. Faster, more thorough intake—and inclusivity for non-English speakers or those with various health literacy levels.
  • “If we improve quality of information, that gives a better understanding of the patient and we give an opportunity to really listen to patients and have them tell their stories.” (06:41, Chris Brigham)
  • “The response has been very positive… They’re getting information they otherwise would not get. And it’s an incredible timesaver.” (06:40, Chris Brigham)

• Clinical Workflow Improvements

  • Physicians and staff are freed to spend more appointment time on meaningful interactions rather than rote data collection.
  • “Instead of spending the time going over, getting all the information, you can now relate as a healthcare provider.” (07:29, Chris Brigham)
  • “Less burnout, more efficiency.” (07:39, Chris Brigham)

• Adaptability and Reliability

  • The AI adapts to patient responses—exploring mentioned issues in depth, varying complexity based on the individual’s health and digital literacy, and identifying inconsistencies.
  • “It’s very adaptive... And it also adapts to the healthcare literacy of the individual.” (09:06, Chris Brigham)
  • “Is this somebody who was reliable or inconsistent or emotional?” (08:24, Chris Brigham)

• Potential for Global and Behavioral Health Applications

  • Technology provides access to underserved communities and could be valuable in behavioral health to collect deeper background and context.
  • “I want to provide care to those that are not able to access care… go out globally.” (09:19, Chris Brigham)
  • “What a great application for behavioral health as well, right?” (09:32, Saul Marquez)

• Billing and Motivation

  • Chris’s focus is legacy and impact, not profit.
  • “The whole issue of billing is a different thing… We should look at the value of what we’re providing.” (09:50–09:56, Chris Brigham)
  • “Maybe I can provide a legacy.” (10:03, Chris Brigham)

Embracing AI & Driving Change

• Call to Innovate
  • “Embrace AI. Recognize that there are challenges, but we need to innovate… reinvent what we do in a way that’s much more effective.” (17:51, Chris Brigham)

---

Notable Quotes & Memorable Moments

• On Time Constraints:

  • “We have an average of 16 minutes with a patient and we tend to interrupt patients within 11 seconds… although Anthony Chang corrected me yesterday, he said it was seven seconds.”
    — Chris Brigham, (03:54)

• On AI’s Impact:

  • “We dramatically save the time; the physician doesn’t have an hour in the additional hour to document that. We actually get that information beforehand.”
    — Chris Brigham, (05:44)

• On Providing Global and Inclusive Care:

  • “I want this to go out globally because I want to provide care to those that are not able to access care.”
    — Chris Brigham, (09:19)

• On Motivation & Legacy:

  • “I’m trying to give back. I’ve had experiences over a lifetime that maybe I can provide a legacy.”
    — Chris Brigham, (10:03)

• On the Future of Healthcare AI:

  • “Recognize that there are challenges, but we need to innovate. We need to improve, we need to get better outcomes, we need to decrease costs.”
    — Chris Brigham, (17:51)

---

Personal Anecdotes & Human Moments

• Chris’s Musical Taste

  • “Cat Stevens, Beatles, Peter Paul and Mary… James Taylor, Nora Jones.” (10:38–11:03, Chris Brigham)
  • Hosts joke about his musical and social history from the '60s and his “nerd” status.

• Faith & Philosophy

  • “Live life fully. And my faith is also very important, so my relationship with the Lord…” (11:48, Chris Brigham)
  • “My whole purpose here is to glorify my Lord and to live a life that reflects that.” (12:10, Chris Brigham)

• Sailing Stories

  • Chris recounts a risky sail from Maine to Hilton Head, facing treacherous 15-foot waves (12:51), and the conversation deepens around boats, near-misses, and classic “sailor survival” tales.

---

Key Timestamps

• Background & Origins: 01:28–03:54
• Importance of Patient History & AI’s Role: 03:54–06:41
• Smart Medical History AI – How it Works: 04:28–09:19
• Adaptability, Benefits, and Global Vision: 06:41–09:19
• Behavioral Health and AI: 09:26–09:44
• Motivations & Legacy: 10:03–10:11
• Desert Island Records & Faith: 10:30–12:21
• Personal Reflections & Sailing Tales: 12:51–17:13
• Closing Insights on AI & Innovation: 17:44–18:11
• Contact & Outro: 18:18–18:36

---

Final Takeaways

Chris Brigham’s vision through Smart Medical History AI is bold and heartfelt: to use adaptive, inclusive AI to fill critical gaps in patient history-taking, fundamentally improving clinical care and trial access—while reclaiming time, focus, and relational depth for both patients and providers. As Ed and Saul note, it’s not just about technology: it’s about legacy, access, and honoring the patient story.

Contact for more info:

• smartmedhx.ai or cbrigham.com (18:22)

---

Memorable Closing Quote:
“Embrace AI. Recognize that there are challenges, but we need to innovate. We need to improve, we need to get better outcomes, we need to decrease costs. So just reinvent what we do in a way that's much more effective.”
— Chris Brigham, (17:51)

Transcript

[Chris Brigham]

Foreign.

[Ed Gaudet]

Welcome to Risk Never Sleeps where we meet and get to know the people delivering patient care and protecting patient safety. I'm your host, Ed Gaudet.

[Saul Marquez]

Hello everyone. Welcome back to the aimed 25 insight series. I'm Saul Marquez, here with my co host Ed Gaudette. Hey Saul, how you doing?

[Ed Gaudette]

I'm hanging in there. It's been a lot of fun around the corner.

[Saul Marquez]

Yeah, it's been such great conversations with just great thinkers, great doers in the business of AI and healthcare. And here with us today we have Chris Brigham. He's the founder of SmartMed HX AI. Such a pleasure to have you on the podcast with us, Chris.

[Chris Brigham]

So it's great to be with you. With you Ed, is an amazing event.

[Ed Gaudette]

Yeah. Really, truly has. And I hear you're going to be in the shark tank tomorrow.

[Chris Brigham]

Yes, I hope to swim and not get bitten.

[Ed Gaudette]

Yeah, because that won't end well, will it?

[Chris Brigham]

Be a bloody mess.

[Ed Gaudette]

But you'll have plenty of doctors around to help you.

[Chris Brigham]

This is true. This is true. You'll first consult chat GPT.

[Saul Marquez]

Survival.

[Ed Gaudette]

Man in water with a shark. What do we do? Pray this comes the answer, Chris.

[Saul Marquez]

So what are you enjoying about the meeting thus far and what brings you here?

[Chris Brigham]

What I enjoy about the meeting is sharing innovative concepts that improve healthcare, improve efficiencies and to meet with other like minded people.

[Ed Gaudette]

There's a lot of like minded people around here, that's for sure.

[Chris Brigham]

Yeah.

[Ed Gaudette]

How did you get into healthcare?

[Chris Brigham]

Well, a convoluted route. My background is it. Back in the 1960s, I was president of the first high school computer club in the us as far as we know, you're the guy. Vacuum tube computers, machine language.

[Ed Gaudette]

He's a ground zero for that.

[Chris Brigham]

Seriously. And then I had the good fortune to leave a lot of my high school in classes and do courses at Princeton in computer science.

[Ed Gaudette]

A Jersey Boy.

[Chris Brigham]

A Jersey boy. So I missed US History and social graces and other things. But I became assistance programmer for dow Jones at 17. Then a teaching assistant at the medical school Rutgers when I was 18. And then at the Laboratory Computer Science Master General when I was 21. So I was clearly a nerd.

[Ed Gaudette]

Fun at parties though.

[Chris Brigham]

Well, not. I would never be invited to parties. Come on.

[Ed Gaudette]

I would invite you to my party.

[Saul Marquez]

But you'd still show up though, Chris. Right.

[Chris Brigham]

But you weren't bored yet.

[Ed Gaudette]

Actually, I was.

You probably had the. You probably had the chemical compound for lsd, right? You're probably doing that in the basement. No, just kidding, Chris, back then is.

[Chris Brigham]

I was really intrigued by IT and how it could be applied to medicine. So I was planning to go down on an IT track, but instead I went to medical school. I went to Washington University School of Medicine, my MD there, and then boards initially in family practice, then preventive and occupational medicine. And my path has been how do we improve what we do in healthcare through innovative approaches and use of technology.

This has had different manifestations. I've written a few books and a few publications. About 300 and some odd.

[Ed Gaudette]

So Jama, you and Jama.

[Chris Brigham]

I was editor for a number of the AMA publications, so I had some involvement.

[Ed Gaudette]

Saul, where's the background on this guy? This guy's the real deal.

[Saul Marquez]

Seriously.

[Chris Brigham]

But I actually prefer not to talk about myself.

[Ed Gaudette]

And what, that's what you're here for?

[Chris Brigham]

Well, that's what I've been advised. So anyways, one of the things I've noticed over the years is that what's fundamental to understanding a patient is their history, their story. And we've lost the ability to listen because we don't have the time. We have an average of 16 minutes with a patient and we tend to interrupt patients within 11 seconds. Although Anthony Chang corrected me yesterday, he said it was seven seconds.

[Ed Gaudette]

That's a true stat. Really?

[Chris Brigham]

Yeah, that's a true stat, which is seven seconds. Yeah, we just don't have time. So we have systems like Avian Scribes, which are getting a lot of popularity and response. From my perspective, they're not as effective as it could be because they're passive. They're listening to a conversation is why not have a process of doing AI driving that? So my first involvement in AI was in the early 70s and with patient communication systems more rule based and now half a century later, because it took me some time in the past three years, is to develop an AI based system where a patient in advance of a visit would have a conversation with a caring, thorough, detailed historian interviewer who's AI. And in voice or text, in any language, effectively, which gives access to groups that otherwise have problems entering the healthcare system and gives global opportunities. So the history could take an hour. That information is then reviewed with the patient by the AI. So it's say so I understand you are concerned about this. Let me review this with you. And is this correct? Anything you have to or you want to modify with it and then takes that information, analyzes it, and then prepares a very detailed report for the physician. So at that point, then when I'm seeing the patient, I could say, oh, Saul, thanks for being so thorough with the history. Let me review some key points and some other questions. So we dramatically save the time. The physician doesn't have an hour in the additional hour to document that. We actually get that information beforehand. So it's an approach that I'm excited about. Is it in production or no, it's in reality.

[Ed Gaudette]

No. Is it in production? Is it being used with.

[Chris Brigham]

It's being used. It's just launched.

[Ed Gaudette]

Oh, awesome.

[Chris Brigham]

And it's starting small.

[Ed Gaudette]

Yeah.

[Chris Brigham]

But the response has been very positive by both the users who say that they're getting information that they otherwise would not get. And it's incredible. Timesaver. Yeah. So if we improve quality of information that gives a better understanding of the patient and we give an opportunity to really listen to patients and have them tell their stories.

[Ed Gaudette]

So we've been replaced and we don't even know it.

[Chris Brigham]

Well, you're not. No, no, you're not replaced ed, because what you could do.

[Ed Gaudette]

No ED has been placed and we don't even know it. That's a big.

[Chris Brigham]

So your AI is going to be.

[Ed Gaudette]

Caring, is going to ask questions. That sounds like what we do.

[Chris Brigham]

But let's say now. Doctor.

[Ed Gaudette]

All right, we're done. Chris, with you.

[Chris Brigham]

But you know what you can do now is instead of spending the time going over, getting all the information, you can now relate as a healthcare provider.

[Ed Gaudette]

We would know your background ahead of time.

[Chris Brigham]

You would know it be more effective. You can then give more feedback, more thought, less burnout, more efficiency. Tremendous.

[Ed Gaudette]

Interesting.

[Chris Brigham]

It's a different use case.

[Ed Gaudette]

I didn't heard about this.

[Saul Marquez]

Not just history from the EMR or the chart.

[Chris Brigham]

No, from the patient.

[Ed Gaudette]

It's key because everyone knows their story, right?

[Chris Brigham]

They should.

[Ed Gaudette]

They should. Yeah.

[Saul Marquez]

And then you leverage AI, right, to summarize everything for the doctor and maybe even listen to voice biomarkers that can tell you things.

[Chris Brigham]

Well, you can do biomarkers or what we do. And this is audio. So obviously we can't see what's here, but this is like a very detailed eight page history creating also a timeline.

[Ed Gaudette]

This all came out through the hours.

[Chris Brigham]

This is all through AI diagnoses, case summary, identifying key issues, giving some recommendations on what needs to be reviewed or what needs to be done next. And also insights to the historian. Is this somebody who was reliable or inconsistent or emotional?

[Ed Gaudette]

Did they lie about their smoking?

[Chris Brigham]

We don't know that. But we can start looking at inconsistencies. Yeah, right. And it's just gives. It's adaptive to the patient too. Because if you bring up an issue, it's not A structured questionnaire people don't like that it responds to. So you mention something, it will explore that.

[Saul Marquez]

Adaptive.

[Chris Brigham]

It's very adaptive. And it also adapts to the healthcare literacy of the individual. So if somebody's very sophisticated or simple.

[Ed Gaudette]

You gotta try this.

[Chris Brigham]

So this is. You know, what I want to give back to medicine. Yeah.

[Ed Gaudette]

I love it.

[Chris Brigham]

And I want this to go out globally because I want to provide care to those that are not able to access care. Yeah.

[Saul Marquez]

Just on the other side of the hotel at the Marriott is the Behavioral Health Tech Conference.

[Ed Gaudette]

Yes.

[Saul Marquez]

And I'm just thinking what a great application for behavioral health as well. Right?

[Chris Brigham]

Absolutely.

[Saul Marquez]

But if you could get the background of someone. Right. The story.

Seems like it'd be really useful.

[Ed Gaudette]

And that's like two therapy sessions in one. Yeah.

[Saul Marquez]

Can you bill for it?

[Chris Brigham]

The whole issue of billing is a different thing. We used to bill based on time.

[Ed Gaudette]

We don't care about billing, do we?

[Chris Brigham]

We should look at the value of what we're providing. But we could give feedback. Depends who you talk to. People.

[Ed Gaudette]

But he says he's giving it back.

[Chris Brigham]

No. Yeah. Well, I'm trying to give back. I've had experiences over a lifetime that maybe I can provide a legacy that.

[Ed Gaudette]

Yeah, that's great. That's more important than the money, is the legacy.

[Saul Marquez]

Yeah.

[Ed Gaudette]

We'll remember Chris Brigham.

[Chris Brigham]

Right.

[Ed Gaudette]

Before we forget Saul Marquez. For sure.

[Chris Brigham]

Totally. Right? Totally. And I may be the oldest person here at the conference.

[Ed Gaudette]

Yeah. I'm not going to say anything about it. I'm going to ask you a couple questions.

[Chris Brigham]

Sure.

[Ed Gaudette]

It'll be fun. So let's see, you're on a desert island, five records. Now, you're a child of the 60s, so these ought to be interesting.

[Chris Brigham]

Oh, I don't. Cat Stevens, Beatles.

[Ed Gaudette]

Nice. Yeah.

[Chris Brigham]

Peter, Paul, Mary.

[Ed Gaudette]

Oh, thank God. A human being who knows music.

[Chris Brigham]

Yeah.

[Ed Gaudette]

What else you got?

[Chris Brigham]

Two more. Oh, I don't know.

[Ed Gaudette]

What are you listening to now?

[Saul Marquez]

I was just gonna ask that James Taylor.

[Ed Gaudette]

Oh, nice. James Taylor's good. He wasn't a nice person, though, early in the.

[Chris Brigham]

I didn't. I didn't know that.

[Ed Gaudette]

Yeah. He was really Nora Jones. Oh, yeah.

[Chris Brigham]

Nora Jones. Smooth.

[Ed Gaudette]

Do you know who Nora Jones parents are?

[Chris Brigham]

Yes. And folk singer. Who's it se. Who was it?

[Ed Gaudette]

No, it's Robbie Shankar. Right. Oh, right.

[Chris Brigham]

It was Robbie Shankar.

[Ed Gaudette]

Who's the woman? Somebody we wouldn't really expect. Yeah. Yeah.

[Chris Brigham]

Shoot. Parents are very.

[Ed Gaudette]

They're celebrities. And Ravi Shankar's 60s, right?

[Chris Brigham]

Yeah, he's 60s now. Remember I was a nerd So I was working with the computers and not listening to the music all the time and at the parties that you were at. That's true.

[Ed Gaudette]

We need to get you out more, Chris.

Go back in time and see your 20 year old self. What would you tell him?

[Chris Brigham]

Live life fully. Yeah, live life fully. And my faith is also very important, so my relationship with the Lord. And you follow that, what's your religion? I'm a Presbyterian Christian.

[Ed Gaudette]

Okay, recent or something you found recently?

[Chris Brigham]

Well, it's varied in intensity and more of a focus now of my life. Nice.

[Ed Gaudette]

What makes it a focus?

[Chris Brigham]

Well, my whole purpose here is to glorify my Lord and to live a life that reflects that. And it's through the grace of Christ.

[Ed Gaudette]

You're a good person.

[Chris Brigham]

Well.

That'S debatable.

[Ed Gaudette]

And then he's got that smile that.

[Saul Marquez]

Like he's ready for the shark tank. He's ready for the shark tank.

[Ed Gaudette]

Okay, I have a couple more questions.

[Saul Marquez]

That's right.

[Chris Brigham]

Yes.

[Saul Marquez]

All right.

[Chris Brigham]

Make them easy.

[Ed Gaudette]

What's the risk? No, wait a minute. You have experience. You're the oldest guy here. You've lived a life full. Right. What's the riskiest thing you've ever done?

[Chris Brigham]

Probably the riskiest was sailing my sailboat from Maine down to Hilton Head.

[Ed Gaudette]

Oh.

[Chris Brigham]

And being offshore in conditions that I should not have been offshore in. Really? How big were the waves? Maybe like 15ft. Wow.

[Ed Gaudette]

During a storm or massive.

[Chris Brigham]

Just during bad judgment. Yeah.

[Ed Gaudette]

I've been in 15 foot waves and it's. What kind of sailboat?

[Chris Brigham]

It was a saber. 30 foot.

[Ed Gaudette]

Saber's beautiful. Yeah. This was an. Well, let's see, it was a main ship, 46, coming out of Newport, Rhode Island. And the waves were so big that coming back into the harbor was a sailboat with the mask snapped in half. And we just kept going. My father in law was the captain and all of a sudden the waves. And he said something like, oh. And that's what. I knew we were in trouble. But he took, he, he went into the trough and pivoted that thing on a dime and I don't know, we would have been dead. Well, that's great survival. Yeah, but have you been capsized?

[Chris Brigham]

I have not, no.

[Ed Gaudette]

Okay, so you may have to. No Saber though, was that like, what was your name?

[Chris Brigham]

The. That one was Apple Wine.

[Ed Gaudette]

Apple Wine.

[Chris Brigham]

And now I have a trawler. You do What? What do you have? A saber.

[Ed Gaudette]

A saber.

[Saul Marquez]

You're a saber guy.

[Ed Gaudette]

I'm trying to get him to get a pie of saber right now. What.

[Chris Brigham]

How big 36ft.

[Ed Gaudette]

Yeah. That's what I'm.

[Saul Marquez]

Okay.

[Chris Brigham]

Exactly.

[Ed Gaudette]

The bonus. It's like a sweet spot. There's too much TE's, like there's too much teak on this thing. I don't want to. Do you have a lot of teak or enough teak? Enough, yeah. It's beautiful. That's a beautiful boat. You like the Hinkley?

[Chris Brigham]

I love the Hinkley.

[Saul Marquez]

Yeah.

[Chris Brigham]

In fact, the I. When I practiced clinical medicine years ago, it was in Mount Desert island. So I got to know the Hinckleys. And then a friend of mine, Henry's son Hank, became my chief operating officer when he was tired of the marine industry. So Hank worked with me for about three years. He had, before that, ocean cruising yacht.

[Ed Gaudette]

There's the story right there. See how we take that right out? We bring that. So they had a Sparkman Stevens.

[Chris Brigham]

Beautiful 40.

[Ed Gaudette]

That was like a 42, 44.

[Chris Brigham]

I don't remember.

[Ed Gaudette]

It was beautiful. Custom made. Yeah. My claim to fame on that boat was I was dating their daughter at the time and we were sailing down the Bahamas, I think it was like Staniel Key. You ever been down there?

[Chris Brigham]

No.

[Ed Gaudette]

Bahamas.

[Chris Brigham]

Well, I've been to Bahamas, but not the place.

[Ed Gaudette]

And I dropped the winch handle and it left like a 6 inch divot in his teeth. And he wasn't too happy with that.

[Chris Brigham]

I could understand.

[Ed Gaudette]

Yeah, he was pretty upset. But I'm surprised he let me marry his daughter, quite frankly.

[Chris Brigham]

But that happens.

[Ed Gaudette]

It does happen.

[Chris Brigham]

Did you still have the wench handle or did it go overboard?

[Ed Gaudette]

I think it went overboard, actually. I think it was a double. A double whammy, I think. Yeah. I was like, what's the problem? Don't you have another one of these?

[Chris Brigham]

Oh, man.

[Ed Gaudette]

Wasn't good. Another terrifying thing. You ever have a quadrant break on a sailboat while you're coming into harbor?

[Chris Brigham]

I've never wanted that to happen. Yeah, it's not good.

[Ed Gaudette]

It's not good. It's like the worst thing that can happen because it's your steering.

[Saul Marquez]

Yeah. And you pretty much.

[Ed Gaudette]

You know what you do when that happens? When you're coming in hot into the.

[Chris Brigham]

Harbor, you say the same words that were said before. Oh, no, worse.

[Ed Gaudette]

And when it's only two of you, him and me, he's screaming to get the pole. Like, I know what the hell the pole is. Get the pole. Get the. We didn't manually steer ourselves in with this pole.

[Chris Brigham]

Right.

[Ed Gaudette]

Whatever the hell that pole thing is called.

[Saul Marquez]

I forget.

[Ed Gaudette]

But it went right to the rudder in the back.

[Chris Brigham]

Yes.

[Ed Gaudette]

That's the backup, whatever that was, man. I found a pole and that is the backup.

[Chris Brigham]

Yeah.

[Ed Gaudette]

Now, do you get crazy when you're sailing or boating?

[Chris Brigham]

What do you mean by crazy?

[Ed Gaudette]

He's like the nicest guy, but when he would be behind the wheel, whatever you want to call it, I'm kind of killing this.

He just became another person. So, like, if you're docking, you're bringing the boat in and stuff, like, if you're not precise with everything, he's like screaming at you.

[Chris Brigham]

Yeah. That's always the biggest challenge with the trawler. I have twin screws.

[Ed Gaudette]

Yeah.

[Chris Brigham]

And you have to do it entirely, you know, by that. Yeah. One going forward, one going reverse, turning around. And that's the high intensity time and.

[Ed Gaudette]

The wind and the tide and you got, you know, everything. Give a thruster to get into that.

[Chris Brigham]

No thrust. No thrust, no thrusters.

[Saul Marquez]

Thrusters help.

[Chris Brigham]

Thrusters help hard. Right.

[Saul Marquez]

So you get a little.

[Ed Gaudette]

You get a little excited, I bet.

[Chris Brigham]

Get a little excited. Right. Just get out my iPad and I go to ChatGPT and I don't.

[Ed Gaudette]

That's good.

[Chris Brigham]

That's good.

[Saul Marquez]

Listen, so if you wanted to share anything from the conference with our listeners that couldn't be here, what would you. What do you want to share with.

[Chris Brigham]

Them, Chris, is embrace AI. Recognize that there are challenges, but we need to innovate. We need to improve, we need to get better outcomes, we need to decrease costs. So just reinvent what we do in a way that's much more effective.

[Ed Gaudette]

I love that. Well, good luck in the shark tank.

[Chris Brigham]

Thank you.

[Ed Gaudette]

I think you're going to do gray well.

[Chris Brigham]

I'm looking forward to it.

[Ed Gaudette]

Yeah.

[Saul Marquez]

If people want to learn more about you and the work that you do, Chris, where can they reach out?

[Chris Brigham]

They can reach out to smartmedhx, AI or cbrigham.com that's awesome. All right, there you have it. Thank you so much. Thank you. Appreciate the show. And, Ed, it was a delight to be with you.

[Saul Marquez]

Pleasure to have you on.

[Ed Gaudet]

Thanks for listening to Risk Never Sleeps for the show. Notes, resources, and more information and how to transform the protection of patient safety. Visit [e-mail] that's C-E N S I N E T dot com. I'm your host, Ed Gaudet. And until next time, stay vigilant because Risk never Sleeps.