
Loading summary
Raghunath Sapuram
Foreign.
Ed Gaudet
Welcome to Risk Never Sleeps, where we meet and get to know the people delivering patient care and protecting patient safety. I'm your host, Ed Gaudet.
Saul
Hello everyone and welcome Back to the AI Med 25 Insights podcast series sponsored by Cincinet and Outcomes Rocket. I'm so excited to be here on day three with my amazing co host, Ed Gaudet.
Ed Gaudet
Yo, Saul. Day three, man. We did it. We made it. What an incredible show.
Saul
I can't believe it's going to be over soon.
Ed Gaudet
I know. I'm so glad we did this.
Saul
It's been fantastic.
Ed Gaudet
I think we connected with a lot of people.
Saul
Wow.
Ed Gaudet
Been incredible, right?
Raghunath Sapuram
Yeah.
Saul
Yesterday was a marathon.
Ed Gaudet
Yesterday was. I was insane, actually. Did we eat dinner last? I don't even remember eating dinner.
Saul
I didn't eat lunch. Definitely got to dinner late.
Raghunath Sapuram
Late.
Saul
When we were done, I hit the.
Ed Gaudet
Bed and I just passed out.
Raghunath Sapuram
I don't remember.
Ed Gaudet
I woke up, I'm like, whoa, what just happened?
Saul
I woke up and I was having breakfast with my son and I'm like, buddy, I think I'm. I turned into AI look, guys, we are here with Ragunath Sapuram. He is the CEO of TLEX usa that stands for transformational leadership for excellence. Oh, so glad that Raghu, we need.
Ed Gaudet
That transformation for leadership excellence, right?
Saul
We do need it.
Ed Gaudet
Yeah.
Saul
Glad you're here, Raghu.
Raghunath Sapuram
I need it and I'm so happy to be here, Saul. And IT thank you for inviting me to be on your show.
Ed Gaudet
You're welcome, of course. Good to see you. What does your organization do? Tell me more. I love the mission. The mission is in the name of.
Saul
The company that's powerful.
Ed Gaudet
Which is powerful.
Raghunath Sapuram
That is correct. And at a mission level, what we are doing is unlocking human potential. We work in the corporate space. We are a training company and we do resilience training, leadership skills development, building cohesive, what I call as hyper collaborative kind of cohesive teams addressing problems such as stress and burnout change initiatives which are causing a lot of churn anxiety. And we know one that's going on right now on the planet AI which is why we are all here. So we have come up with these concepts of centered leadership and task force for AI like creating an Avengers team, if you will, in the organization. Bringing multiple superheroes together, multiple people together to go solve problems quickly at the pace of where AI is going. So essentially we are handling the human side of building what in the corporate world called as human capital. Right. So building out that capital to be the next level of Leaders. And so we address programs both for executives as well as for the broader teams, mid level management and so on.
Ed Gaudet
What are some of the outcomes you've delivered? What have you seen that is after you've got done with a session or two that you just said, wow, that was amazing. What just happened here?
Raghunath Sapuram
So great question. And this is a question which every one of our potential clients asks us. What is the outcome? What am I getting for my money? Right.
Ed Gaudet
Yeah.
Raghunath Sapuram
So a few things. The main aspects is like look at it as well being then, then employee satisfaction and loyalty to the organization and new skills or capabilities. So these are kind of the three dimensions we look at things. Right. So in terms of well being, there's a lot of benefit. In terms of depression, anxiety, being more calm, centered, stress reduction, all of those. And they've been measured. There are numbers out there and we do surveys at the end of every one of our programs. So also like self assessment from people staying where they are. So phenomenal results. I actually personally believe in the experiential feedback. So we get things like I've never had my mind go to this still a state ever in my life that I remember. And these are people who are like, people like us know minds are always racing.
Ed Gaudet
Yeah.
Raghunath Sapuram
And at 100 miles an hour, 200 miles an hour. Right. Never resting unless we, like you said, you fall asleep, you knock, fall on the bed and then you're gone.
Ed Gaudet
Yeah.
Raghunath Sapuram
Then you wake up and you're off running again. So being able to still the mind like sportsmen, CEOs. I was looking up last night in Google who are the top CEOs who do meditate regularly. And like you say some phenomenal names, I leave it to you as a homework to go do it. So people who are highly successful have learned the value. What we do is we bring those aspects of breath, work, meditation into the program in such a way that becomes relevant in the corporate context, that it's usable. It's usable in small intervals.
Ed Gaudet
I love that.
Raghunath Sapuram
I love micro techniques, all of that.
Ed Gaudet
Yeah. It must increase productivity, Right. If people are calmer.
Raghunath Sapuram
Yeah, absolutely.
Ed Gaudet
More focused and centered, you probably get the best out of those folks. Right.
Raghunath Sapuram
You nailed it. So productivity, performance, just being able to switch, multitask, switch from one role to another. There's a lot of benefits and that's personally reported. And we are in the process of doing studies on how to measure some of these things. Right. And the third aspect is being productivity and all of that and the team connection and team performance. So what happens in our Programs is the bonding. I call it vertical programming and horizontal programming. So horizontal programming is across the organization, bringing people together so they can move faster. Building the bond of trust and belongingness and cohesion. And vertical programming is where people in teams come together so the teams become high performant. So it's. It's very, very interesting to.
Ed Gaudet
I love that. Yeah. And we're audio only for this, not video. But you have such a calming effect.
Saul
I was thinking the same thing.
Ed Gaudet
He's so empathetic. The empathy comes is surrounding you and your voice is so calming.
Saul
He's walking the walk.
Raghunath Sapuram
Yeah.
Ed Gaudet
It's amazing. I feel like you brought my blood pressure down like 20, 30 points. Seriously. And I'm not kidding. I'm not making that up. You have an amazing aura about you.
Raghunath Sapuram
Thank you for sharing that. I've been meditating for about 30 years now. 30 plus years.
Ed Gaudet
I can see it.
Saul
You do it every day.
Raghunath Sapuram
I do it every day. I didn't used to all 30 years. In the beginning it was off and on. I had to make it a practice. I had to develop into habit. But once I saw that I was expanding my capabilities and I was able to take on more responsibilities, do things. I'm a technologist by heart and this is a completely different profession for me. Right.
Ed Gaudet
Yeah.
Raghunath Sapuram
So it's able to switch and try new things, accomplish new things. So once I realized that switch that it's benefiting me personally and my family and then I started going deeper into it. So at least for the last 10 plus years I meditated every single day.
Ed Gaudet
Is there any specific methodology you use for meditation?
Raghunath Sapuram
Yeah. Yeah. So there is a technique called sky breath meditation. So we license it and it's a world famous technique. Close to 300 plus million people have done the programs.
Ed Gaudet
Sky breath.
Raghunath Sapuram
Sky breath. And so we have partner organizations who offer it in the prisons, offer it for clinicians and care providers. And Tilex focuses on the corporate side. Corporate America and working with like sales teams, marketing teams.
Saul
So how does it work?
Ed Gaudet
Yeah.
Raghunath Sapuram
So we have multiple programs. The people are. We try to meet people where they are. So you if you have like to create a level of awareness that these techniques will benefit. We do short duration programs, half hour, one hour, half a day programs. Participate in company retreats or off sites management meetings, those kind of things. But our marquee program is three and a half hours, three sessions. And it's an immersive program. We call it the sky immersion program. And it can be yoga in that program. What happens is something really phenomenal the benefits. Some of the things you mentioned anecdotally, like your blood pressure seems to be coming down. Sky breath has been shown to bring down blood pressure and serum cortisol levels, like the stress hormones, comes down by more than 50%.
Ed Gaudet
I feel like jello right now. I don't know, it's weird. I can't explain it. I don't even feel like making jokes. I'm so calm right now.
Saul
You know, I like that we're having this conversation because we have had a lot of, you know, tech business fun and. And I think you have to treat the whole person. The whole person. So the wellness, the leadership, it's so important.
Ed Gaudet
Teaming.
Raghunath Sapuram
You know, I've been through multiple technology revolutions. Right. Like I'm an entrepreneur. I did multiple companies.
Ed Gaudet
You have?
Raghunath Sapuram
Yeah.
Ed Gaudet
How many companies?
Raghunath Sapuram
Three companies. Okay. My last company was a cloud supply chain management platform that we built. Who's the name of the world's first gravitant?
Ed Gaudet
Gravitant.
Raghunath Sapuram
And we got acquired by IBM.
Ed Gaudet
Okay, nice.
Raghunath Sapuram
Then I became. I was a CTO and product owner as a gravitant. And at IBM, I became a distinguished engineer, which is an executive position technology leader. So building out teams and driving strategies and integrations and all of that.
Ed Gaudet
Yeah.
Raghunath Sapuram
And I was part of the Internet boom. My first company was doing B2B transactions.
Ed Gaudet
What was that called?
Raghunath Sapuram
Extra price.
Ed Gaudet
I know. Extraprise.
Raghunath Sapuram
Oh, you do? Based company acquired by Commerce One.
Ed Gaudet
I remember it.
Raghunath Sapuram
Yeah.
Ed Gaudet
I worked for a company called IONA Technologies. Corba.
Raghunath Sapuram
Yeah. And we had.
Ed Gaudet
Yeah.
Raghunath Sapuram
Those are the days of.
Ed Gaudet
Those are the days of corba. Well, no, I don't love Korba, but it was. That was king before BEA and weblogic came along and the whole app server craze.
Raghunath Sapuram
Absolutely.
Ed Gaudet
Yeah. But no, those are the days, weren't they? Yeah, No, I remember your company.
Raghunath Sapuram
What I noticed is that in every one of these technology revolutions, it's the people who make a difference.
Ed Gaudet
Yeah.
Raghunath Sapuram
The technology is absolutely critical. And with AI, technology has the potential to replace people, which is both scary and it's. But I think the way AI to be used. And I love being in this conference because I see that coming out a lot on the human angle, where instead of talking about replacement, we're talking about enabling. Enabling people with AI so they can explore new possibilities.
Ed Gaudet
Yes.
Raghunath Sapuram
And that's why I call it shaping the purpose. Shaping the AI future of AI. Aligning it with human purpose rather than letting AI shape human beings.
Ed Gaudet
Right. Did you speak on this panel?
Raghunath Sapuram
I didn't speak on the panel. I had A breakfast workshop.
Ed Gaudet
Breakfast workshop.
Saul
That's what you did?
Raghunath Sapuram
Yeah.
Ed Gaudet
Were you on stage today?
Raghunath Sapuram
Yeah, I thought I said in the morning. Yeah, yeah, yeah, yeah, yeah.
Ed Gaudet
Okay. Yeah, I remember seeing. I think you were on the. Were you on the right side or were you on the other side of Anthony Chang?
Raghunath Sapuram
Dr. Chang? No, maybe we were talking of a different session and I was in the breakfast workshop.
Ed Gaudet
Oh, okay. I didn't know if you were on the keynote when. Oh, okay. Okay. There's. What were some of the learnings from your entrepreneurial experience that you had?
Raghunath Sapuram
Yeah. So I would say a lot of learnings. But the main thing I took away is like I was saying the human side of it. Yeah. Like at my Graviton, the startup that we had which got acquired by IBM, our challenge was we wanted to do it self funded and we wanted to run the mile, come to an exit if possible. Or make it a lifestyle company.
Ed Gaudet
Yeah.
Raghunath Sapuram
As self funded. We did that for about eight to 10 years. And in 2008 we got hit by the recession and all the big clients that we had started walking away.
Ed Gaudet
Yeah. I don't remember.
Raghunath Sapuram
The license model started breaking down.
Ed Gaudet
Yeah.
Raghunath Sapuram
So we had to transform ourselves. It was very important for us to retain the key people in the company. Even though financially we were getting going down. Yeah. And that's when the switch happened to me. That technology is all fine. Market will keep shifting, clients will keep coming in or going away, all the stuff. But how do you focus on your team, the core assets that you have? And we were actually doing that, but we put more intention and focus on that aspect. And what happened was as we were coming out of the recession, we had to reinvent ourselves. And what made it possible was the team, that strength they had the confidence, the loyalty, the trust we had. Right.
Ed Gaudet
The resilience and grit.
Raghunath Sapuram
The resilience and grit. Courage. Courage. The clarity, the creativity, the courage. The connection between the team members.
Ed Gaudet
That's great.
Raghunath Sapuram
And the ability to continuously reinvent the five C's Right. Yeah.
Ed Gaudet
It wasn't a job for them.
Raghunath Sapuram
It wasn't a job for them. We had to make it much more than a job, like a purpose, Right?
Ed Gaudet
Absolutely.
Raghunath Sapuram
And you have to be authentic. You can't be insincere and get away with that.
Ed Gaudet
People see through that.
Raghunath Sapuram
And what was interesting is when we got acquired by IBM, we were fearful that we will lose that culture. And instead what I found was even with the bureaucracy, with large processes, it is possible to infuse that culture, possible to bring that in. But you have to intentionally and with awareness, go about the problem. Right. The challenge. So we were able to do it across global teams. So that was a big learning for me. That's why I made the switch. When this opportunity came, I said, are.
Ed Gaudet
You a founder of this company or CEO or.
Raghunath Sapuram
I'm the CEO. Tlix usa. Okay. TLIX is a global company.
Ed Gaudet
Global, okay.
Raghunath Sapuram
Yeah. So there's a North America entity. Each of us are separate companies. We come together, work together.
Ed Gaudet
Got it. Okay, great. Are you in Austin? Is that where you live?
Raghunath Sapuram
I live in Austin, yeah.
Ed Gaudet
Nice. I love Austin.
Raghunath Sapuram
Fabulous town is growing very fast.
Saul
Yeah.
Ed Gaudet
You ever get to the lake?
Raghunath Sapuram
Yeah, yeah. I moved to Austin in 97, so I've seen it grow from no tollways to.
Ed Gaudet
And you've seen the water go down. Yeah. Dissipate right in the lake. Unbelievable. If you could go back in time and tell your 20 year old self something, what would it be?
Raghunath Sapuram
I would say I got into this kind of meditation, depth of meditation. Around 36 years old. I'm 61 now. 62. I would say start this early because I was a shy kid. I mean, I wouldn't be up on stage, I wouldn't talk in front of people. Forget about podcasts. Yeah, yeah, yeah. Not even in my dreams. Right. What I am today, like the kind of things I've discovered about myself and expansion has been phenomenal for me personally as an individual.
Ed Gaudet
Yeah.
Raghunath Sapuram
So I would say starting it early would have given me a lot more years in terms of not being held back by shyness, the constraints that we put on our own minds. So the key thing for me and everything else would flow from there. Yeah.
Ed Gaudet
That's a good answer. Right?
Raghunath Sapuram
Yeah.
Ed Gaudet
What's the riskiest thing you've ever done? Jump out of a plane or.
Raghunath Sapuram
No, I would say the riskiest thing is step in front of 5,000 people and give a.
Ed Gaudet
That's a first for the show, right? Yeah. No. And you know, they do surveys every year and public speaking is one of the top fears people have.
Saul
Even greater than death.
Ed Gaudet
Even greater than death. Yeah.
Raghunath Sapuram
Yeah.
Ed Gaudet
Can you imagine? For me, it's the dentist.
Raghunath Sapuram
Like.
Ed Gaudet
Yeah, I don't have a good experience ever with, with dentists, but yeah.
Saul
Raghu, you did it, man. You talked in front of 5,000 people. How did it feel when you were done?
Raghunath Sapuram
It felt very natural and very fulfilling. Looking back, it didn't feel like it's a big risk I'm taking. Right.
Saul
But going in, it, going in, it.
Raghunath Sapuram
Was like a wall that I had to break.
Ed Gaudet
Now, were you in Your meditation zone. Or was this before that?
Raghunath Sapuram
That's my secret. And I always meditate before I go into any risk kind of thing.
Ed Gaudet
Right, nice.
Raghunath Sapuram
Like, I had this board meeting with. Not board meeting, but the VC meeting in Ravitand where I had to take a position and go in front of the two key VCs.
Ed Gaudet
Yeah.
Raghunath Sapuram
And share my perspectives on where the company was and what needed to be done for change of staff. And you talked about risky things. That was a very uncomfortable, not me kind of an event. Right. So I pulled over, did my meditation for 20 minutes.
Ed Gaudet
Nice.
Raghunath Sapuram
Then went in. And the meeting lasted for a couple of hours. And I think I did fairly well considering the outcomes of the company.
Ed Gaudet
Yeah. That's great. Are you a music fan? Do you listen to music?
Raghunath Sapuram
I a music fan. My son is a musician. He's Indian. Classical music.
Ed Gaudet
Really?
Raghunath Sapuram
He graduated from UT Austin. My elder son.
Ed Gaudet
Yeah.
Saul
What's the instrument?
Raghunath Sapuram
It's a fretless string instrument, kind of like a Hawaiian slide guitar. Cool.
Ed Gaudet
Whoa.
Raghunath Sapuram
It's an Indian. It's called chitravina.
Ed Gaudet
Chitravina.
Raghunath Sapuram
So music is in my family, let me put it that way, at my home. People, students trooping in and all of that. So I love music.
Ed Gaudet
Nice.
Raghunath Sapuram
My younger son is a psychologist. So her music in the mind, and I'm somewhere in between. That's cool.
Ed Gaudet
You keep the flow, right?
Raghunath Sapuram
I keep the flow.
Ed Gaudet
You keep the flow. Yeah.
Raghunath Sapuram
That's a good one. I'm going to use that. I keep the flow.
Ed Gaudet
You keep the flow. Right. Two sons. Any other children or.
Raghunath Sapuram
Two sons.
Ed Gaudet
Two sons, yeah. Nice. Yeah. I'm, like, so relaxed right now. I'm almost losing.
Raghunath Sapuram
I call it the inner peace and the outer dynamism. Yeah. So being centered and calm, but being active and responsible and doing things that make a difference purposefully.
Saul
If somebody that's listening to this says, wow, I want some of that.
Ed Gaudet
How do they find you? Yeah, yeah, yeah.
Raghunath Sapuram
Tlexmindmatters.com is one way, but very simply, Raghu R A g h u ra@tlexinstitute.com.
Ed Gaudet
Okay. TLX.
Saul
We'll put that in the show notes.
Ed Gaudet
Yeah.
Saul
Make sure you guys click on that.
Ed Gaudet
Yeah.
Saul
If you want to up the game of your people, your leadership, I mean, at the end of the day, it's more about the people than the tech. Both of them are important. But, yeah.
Ed Gaudet
If you're a leader and you're looking for a way to completely change your organization and bring something to the team and to the people and to the employees that you're missing. You need to check this company out.
Raghunath Sapuram
Right.
Saul
T. Lex usa.
Ed Gaudet
Yeah. Tilux. Ragu. Usa.
Raghunath Sapuram
Ragu.
Ed Gaudet
Like the sauce?
Raghunath Sapuram
You said like the sauce. Yeah.
Saul
Ragu is the special sauce.
Ed Gaudet
It's a special. Yeah, it's the flow.
Saul
The flow.
Ed Gaudet
Yeah.
Raghunath Sapuram
Rago. The flow. Okay, nice. I like.
Saul
It's a T shirt. I see it coming.
Ed Gaudet
The T shirt.
Raghunath Sapuram
Oh, yeah.
Saul
Drag. This has been great, man.
Ed Gaudet
Yeah.
Raghunath Sapuram
Any closing, the app that we have is called TLX Flow.
Ed Gaudet
Oh, you have an app on the phone.
Raghunath Sapuram
Yeah. We don't push the app in the front. After the programs are done, we give the app one year free support. Oh. For maintenance. For sustainability.
Ed Gaudet
Sustainability. So much better word than maintenance.
Raghunath Sapuram
Maintenance makes it feel like. But it is maintenance.
Ed Gaudet
You have me so relaxed, I've lost all my words.
Saul
Any closing thoughts, Raghu?
Raghunath Sapuram
Yeah, happy to be on this discussion and sharing. And my closing thought would be the inner peace and outer dynamism. There is too many misconceptions that meditation, all these things are, you know, once you retire or when you don't have any, like, you know, when you have time in your life, then you do it. But I would say like when you're very busy is when you need it the most. And whether you come to TLEX or not, just experiment, do some breath work. Guy breath, sky breath meditation.
Ed Gaudet
Yeah. I assume we can pick up books on that.
Raghunath Sapuram
And there are books on that. If you go to YouTube, you go to Google, you know, you'll find there are different organizations offering it.
Ed Gaudet
Yeah.
Raghunath Sapuram
Based on who the audience is. Like, we have organizations focusing on using Sky Breath for care providers like physicians and clinicians. It's called healing breaths. And then we have. For the open community, art of living. And then we have prisons. And like I personally walked into correctional center and done these programs for the.
Ed Gaudet
Wow.
Raghunath Sapuram
Maximum security inmates and phenomenal outcomes.
Saul
Yeah.
Raghunath Sapuram
I mean, evidence is very important, scientific evidence, but it's the people experience which makes a big difference into the day.
Ed Gaudet
If you're walking into a prison, you've got some definite inner peace happening.
Raghunath Sapuram
Right. You notice I didn't give that answer when you asked me what is the riskiest thing.
Ed Gaudet
No, you did not. You did not. Now that would be. That would be a good answer. You probably thought it and you're like.
Saul
Not going to prison.
Ed Gaudet
Yeah. I can neither confirm nor deny I've been in prison. So.
Saul
There you have it, folks.
Ed Gaudet
Good way to end.
Saul
That's a good way to end.
Ed Gaudet
Yeah. I gotta get my mojo back here because I feel like he's completely put me to this incredible Zen state right now. Yeah, I'm just like. I feel like I'm floating almost. Has anyone ever told you that? That you do that to people?
Raghunath Sapuram
I do have that effect on people. Yeah. And I'm not trying. Trust me.
Ed Gaudet
You're not even trying. Oh, I must really need help.
Saul
He just is.
Ed Gaudet
He just is. He is. Yeah. Raghu, the flow.
Raghunath Sapuram
All right.
Saul
Raghunath Sapuram, CEO of TLEX USA Transformational Leadership for Excellence, with us today on the podcast. Everything's in the show Notes. Get in touch with him.
Ed Gaudet
Amazing. Thank you, sir.
Raghunath Sapuram
Thank you very much.
Ed Gaudet
Thanks for listening to Risk Never Sleeps. For the show Notes, resources and more information and how to transform the protection of patient safety, Visit us@SenseInet.com that's C-E N S I N E T dot com. I'm your host, Ed Gaudet. And until next time, stay vigilant because Risk never Sleeps.
“Unlocking Human Potential: Resilience, Leadership, and Purpose in the Workplace”
Host: Ed Gaudet
Guest: Raghunath Sapuram (CEO, TLEX Institute)
Date: December 30, 2025
This episode of Risk Never Sleeps dives into the human side of high-pressure environments, focusing on how resilience, purpose, and leadership are essential for protecting patient safety and driving performance in healthcare and beyond. Ed Gaudet welcomes Raghunath Sapuram, CEO of the TLEX Institute, to discuss unlocking human potential — specifically strategies for managing stress, building collaborative teams, and thriving amid rapid change like the rise of AI.
[01:45-02:51]
[03:02-05:42]
[04:56-05:42]
[06:11-06:53, 13:48-14:36]
[06:58-08:12]
[08:36-10:16]
[10:57-12:13]
[12:13-13:14]
[13:48-14:36]
[14:38-15:44]
[16:09-16:53]
[17:19-19:29]
“Inner peace and outer dynamism: There are too many misconceptions that meditation and all these things are for when you retire, or when you have time in your life. But I would say—when you’re very busy is when you need it the most. Whether you come to TLEX or not, just experiment, do some breath work… SKY Breath meditation.”
— Raghunath Sapuram [18:52]
Listeners interested in practical ways to build resilience for themselves and their organizations—and boost patient safety—will find this episode a powerful resource for approaching leadership (and life) with greater calm, clarity, and purpose.