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Brittany Cyriax
Foreign.
Ed Gaudet
Welcome to Risk Never Sleeps, where we meet and get to know the people delivering patient care and protecting patient safety. I'm your host, Ed Gaudet.
Ed Gaudette
Welcome to the Risk Never Sleeps podcast in which we learn about the people that are on the front lines protecting patient safety and delivering patient care. I'm Ed Gaudette, the host of the program, and today I am pleased to be joined by Brittany Cyriax. Did I get that right?
Brittany Cyriax
You got it right.
Ed Gaudette
Okay. Excellent, Excellent. All right. @ UC Health. So why don't we start off sharing a little bit about your current role and your organization with.
Brittany Cyriax
Listeners? Yeah, happy to. So I'm the clinical informatics program director for a health system in Colorado called UC Health. We have about 14 hospitals throughout the state. We have several clinics. We do some affiliate work with hospitals in Nebraska, Wyoming. So, you know, we're a medium sized organization. And we do have what we call the Virtual health center, which is a command center that services our entire system and provides support virtually for both inpatient, you know, acute care and outpatient programs. And so my role really has been to lead designing those programs and bringing those up from the ground up and kind of redesigning care models just to really help augment the bedside team and make sure that regardless of what's happening in our hospital walls, that we have this angel in the sky watching over and making sure that we're doing everything we need to do for patient safety. In my role as a clinical informaticist, I have a great deal of operational experience. I have been with my organization for over 17 years. Before I transitioned into this role about seven years ago, I was in operations in various leadership positions for 10 years. So I have a great appreciation for the business, for the patient care, for their workarounds that staff are doing, living and breathing that. And so in my role, I really get to be the interpreter between that and then really getting to know the technology over the last seven years. I can speak that language as well. So I spend a lot of time almost in a consultant role, a lot of times between the clinicians and the tech side just to bridge that gap between those two.
Ed Gaudette
Languages. And did you start off as a.
Brittany Cyriax
Nurse? I did. Started as a brand new nurse, yes. Pulmonary.
Ed Gaudette
Unit. Yeah. Cool, cool. And you're an EPIC shop, I.
Brittany Cyriax
Assume? We are now, obviously, when I started at our organization, it was just one hospital. We were on an older ehr, and then we started joining forces with other hospitals, became a system, went on to epic. And so we are now an EPIC shop. And we are very Fortunate that every hospital runs the same instance of epic, which really makes our command center efficient and.
Ed Gaudette
Successful. Are you an Improva shop.
Brittany Cyriax
Too? I. I'm assuming maybe potentially. I've.
Ed Gaudette
Had. Do you use cards, tap and go to on a reader to get in.
Brittany Cyriax
Or. Depends on the.
Ed Gaudette
Location. Ah, okay. So some locations are. Yeah, I used to.
Brittany Cyriax
Work. I'll ask our desktop guys that.
Ed Gaudette
Question. Okay, well, if they love Improvado, they'll. They'll love the question. If they don't love it, that might.
Brittany Cyriax
Be. I'll get back to.
Ed Gaudette
You. It can be challenging. It's a workflow. You're integrating identity and access management with workflow. And it's hard.
Brittany Cyriax
Right? Yes, absolutely. I mean, you could say the same thing about scanners for.
Ed Gaudette
Medications. Exactly. Same thing, exactly. Right, Right. Cool. And so, you know, as you look out over the next 12, 24 months, what are some of your top.
Brittany Cyriax
Priorities? For me, again, being in the virtual space, I'm quite excited because we've been able to really impact patient care by standardizing just the tools in the EHR alone. Haven't really needed any fancy cameras, anything like that, which is awesome from a virtual standpoint. But what is really incredible is, you know, after Covid, I went to a conference and just saw a significant amount of vendors getting into the virtual nursing space. And it blew my mind because we had gone with some legacy technology, and you could just see these other vendors have taken it way beyond our imagination. So I'm really looking forward to kind of that smart room of the future and what we can do with computer vision and ambient technology and taking it a step further with maybe even some agentic AI to really be that agent for the nurse while they're in the room and just really get the nurses out of the EHR and just allow them to provide that care and use technology and design it to just really make it streamlined. You know, we're walking in the room, we're assessing pain. Our computer flashes up on the last time we gave pain medicine, starts drafting up a response to the physician to ask for a new order, you know, then documents the pain, the reassessment, the turning we do of the patient. I really just want to focus on how we can work with these companies to develop that solution for nursing, and we're beginning those conversations, and so I'm really excited to start that.
Ed Gaudette
Work. Nice. Like, you can imagine you have an AI agent in your ear kind of helping you through the process. Like, we have ambient listening today for certain use cases, and. Yeah, no, that Would be great that clinicians could spend more time with patients, which is the ultimate goal. But we're not there.
Brittany Cyriax
Yet. Yeah, but just even imagine the patient being a part of that care because we're happy to hear out loud and say all the things that we're doing and ask all the questions out loud. And then even having that agent say, hey, saw what you did, but you missed these two steps on the protocol, like, don't forget to do that before you. And really training it to know what we should be doing again was in operations and brought on a lot of the newer nurses as what we called an educator and had to build that foundation for them. And as you know, we're having a lot of turnover in nursing and nurses just don't know what they don't know until they experience it. And so how can we teach them in the moment, provide them the resource in the moment and keep that quality of care for the patient? I'm really excited for these tools because, to be honest, we've tried to build these checklists and EPIC and fire alerts to the nurses and we're fatiguing them and we're telling them stuff they already know. I don't have time to do this. Yeah, why can't we tell them and do it for them? You know, a lot of that risk and barriers that we have with the.
Ed Gaudette
Ehr. No, I love that. I love that. And you can imagine the patient having their own advocate as well, participating. So you've got the clinical side has agents and the patient advocate now has an agent that says something like, oh, hey, remember you just had this NSAID issue now that you need to make sure your doctor knows about. Right. And so there's certain, obviously reactions you could have to certain antibiotics or other drugs. So that could be really interesting. I think we'll get there. I still looking forward to the day where everything is sort of done at the home or I can walk into a little box.
Brittany Cyriax
And. Yeah, I mean, everybody wants to be.
Ed Gaudette
Out. Yeah, like get my scan and my, my meds come from somewhere, who knows where. But no, it's really cool. And how did you get into this line of work? How did you get into.
Brittany Cyriax
Healthcare? Healthcare? Well, I mean, I am a type 1 diabetic. I was diagnosed when I was 10. We lived in Korea at the time. My dad was in the military and it was kind of a misdiagnosed situation that ended up kind of scarily for my parents. And, you know, all was well kind of after I came out of this coma. But they kind of said, you got to go back to the United States. We can't really care for your daughter here. So we moved back. And then I think just naturally having to go to the doctor as much as you do as a diabetic, you know, every three months you're checking in with your endocrinologist, making adjustments. I think that just lends itself, like you're already around healthcare. So it seems like a pretty natural transition. But also I grew up with these physicians and just everything that I went through, they were kind of a coach. And so I feel like I've really been able to make relationships with complete strangers. I always tell people I can talk to a brick wall. Really? I try and like, yeah, yeah, the same way.
Ed Gaudette
Yeah. My wife doesn't like it. You're talking to some complete stranger. Yeah, I.
Brittany Cyriax
Know. My husband's always like, you met someone who talks more than you? My God. Ye. So it just lends itself nicely to making people feel comfortable and their most vulnerable. So got into healthcare for that. I never thought, obviously when I got into healthcare that I'd be in it. But I really do feel like with every career path that I've taken, I really work well in the gray, especially when there's not just one right answer. And the way my mind works is breaking down a problem into bite sized pieces and finding a solution at every bite size so that people can really envision implementing step by step and make it more attainable. And so I think I've done really well in this role because of that. And that's kind of why I got into informatics after being in nursing, is because I saw how much easier I was making it for newer nurses to understand and feel like they could achieve success in a work that they're.
Ed Gaudette
Doing. Nice. I love that unlike any other industry, healthcare has a shared mission. That if you work in healthcare, you really appreciate no matter what side of the ecosystem you're on, whether you're on the provider side or the vendor side, it's a very unique, special place to work. And when it's personal, it adds even that next level of empathy that you don't always get. I love that. I remember when I first went into healthcare. Finally my mother knew what I did. She could understand. The only problem is every time she go to the hospital, she'd say, my son made this. My son invented this. Like, I didn't do that, mom. This one I did, but not that.
Brittany Cyriax
One. I know, I know. Well now, I mean, you like in it you have imposter Syndrome kind of big time. Because everyone's like, you're not a real nurse. And I'm like, I'm a nurse's nurse. I can tell you right now, I can remember how an NG tube in and an.
Ed Gaudette
Iv. I love.
Brittany Cyriax
That. You know, I'll jump right on.
Ed Gaudette
In. Yeah, we just hired somebody new for a new function. I'm like, he's a player's coach, if you know what that.
Brittany Cyriax
Means. Like.
Ed Gaudette
Right? Yeah.
Brittany Cyriax
Yeah. You gotta, you gotta be in the weeds for sure. With them, you know, and feel it. Yeah, you.
Ed Gaudette
Do. I mean, how can you empathize with people if you haven't actually done it, Done the work or the pain or been through the challenges? Because it's. It's hard. This is not.
Brittany Cyriax
Easy.
Ed Gaudette
Absolutely. And I come from a family of nurses and I watch what they do and I mean, that's God's work right there. I don't know how you stand on your feet all.
Brittany Cyriax
Day. Yeah, the steps. Gotta get the steps.
Ed Gaudette
In. Oh, yeah, yeah. You know, that's funny. That's what they say. Yeah, he's talking about this. Oh, okay. So it is something.
Brittany Cyriax
Interesting. It is a.
Ed Gaudette
Thing. Yeah. I get them when I'm on the, at the events. I get the steps. I'm like, you know, well, hopefully.
Brittany Cyriax
You'Re going to a lot of.
Ed Gaudette
Events. Oh, thank you. It's so nice. Yeah, my phone yells at me. They're like, you've done more steps in three days than you have in three.
Brittany Cyriax
Months. You're like, don't tell me what I already.
Ed Gaudette
Know. Yeah, I'm feeling it, I'm feeling it. So, you know, you go back in time and you can see your 20 year old self there. What would you say to.
Brittany Cyriax
Her? Well, I am.
Ed Gaudette
20. You started working when you were.
Brittany Cyriax
Three. That smart pretty easily. Just knowing, like, not to be the smartest person in the room. I like to remain relatable and I like to make sure people know they can challenge me. I just think when you're in innovation, you really need to just make sure everybody feels like every idea is a good idea and have that.
Ed Gaudette
Conversation.
Brittany Cyriax
And. And so I really do. Like, you know, if I don't know an answer, I'll go find it for you. But just really making sure, you know, you go to an interaction to learn something.
Ed Gaudette
Is. I love that. I think that might be new. I don't think I've heard that. I.
Ed Gaudet
Think. No, I love that.
Ed Gaudette
Advice. I love that advice because oftentimes we do have to. Either we feel like we have to Be the smartest person in the room. Or if we're not the smartest person in the room, then we feel inferior about the.
Brittany Cyriax
Experience. That ego, you know, check the ego at the.
Ed Gaudette
Door. The ego. Right. More philosophy. More.
Brittany Cyriax
Philosophy. I mean, just think of all the bias you bring in and stuff. Like I said, when you're taking care of patients, like, the more you can ground yourself in. It's not about me, it's about the patient. I think that's a great.
Ed Gaudette
Thing. Yeah. And doctors, of course, have no bias or no.
Brittany Cyriax
Ego. No, no. No American. No American has a.
Ed Gaudette
Bias. That's true. All right. With the land of bias, I.
Brittany Cyriax
Think. Yeah.
Ed Gaudette
Probably. Oh, man. Okay, good. This is the Risk Never Sleeps podcast. So I have to ask you this question. What's the riskiest thing you've ever.
Brittany Cyriax
Done? I mean, what I could talk about professionally. I.
Ed Gaudette
Think I love the.
Brittany Cyriax
Disclaimer. Yeah, yeah. No, I. Getting into clinical informatics was a big risk because, like I said, I was an. And what I was doing before, and then I had to go work with a bunch of IT people who are a totally different breed, totally different language. There was a solid six months that I was like, yeah, if this doesn't get any better, I. I gotta go back to what I was doing. It was really hard. So that was a big risk, and I'm glad I took it. I had a mentor at the time that was like, you won't be sorry. And the whole time I was like, I'm feeling pretty sorry. But I do. I think our organization is really great and uses this role in a phenomenal way. I report directly to a chief nursing officer who's been really supportive of my growth and partnership. So I'd say professionally, and then I think personally, just becoming a mom was a huge risk. I think that's like the ultimate leadership challenge right there. And trying to coach these kids when their life is being framed in technology and still, like, as an adult, trying to learn it yourself is. There's no manual. You're literally, like, every day I'm making something.
Ed Gaudette
Happen. Amen. No, it's. I just became a.
Brittany Cyriax
Grandparent.
Ed Gaudette
Yeah. And I can't even say.
Brittany Cyriax
It. I know that's hard. What do they call you? What do they call.
Ed Gaudette
You? They didn't want. No, they wanted to call me a bunch of names, but I wanted to be called Pepe.
Brittany Cyriax
So. Pepe.
Ed Gaudette
Okay. So I had to actually sell it because they're like. My daughter's like, yeah, no, we're not. We're not calling you Pepe. I'm like, no, no, no, no. She's like, yeah, the kid will call you Pee Pee. We're not calling you Pepe. So I had to make T shirts, Brittany. With Team Pepe on.
Brittany Cyriax
Them. Oh, that's.
Ed Gaudette
Awesome. He was born and.
Brittany Cyriax
Given. Why aren't you wearing that on this.
Ed Gaudette
Podcast? I appreciate the confidence that could fit into a 1T or a 2T even. And of course, I had to decorate it with a little gr. Dead.
Brittany Cyriax
Stuff. Yeah. Okay.
Ed Gaudette
Nice. I got a little dead. He's already got some dead bibs, so he's a little bit of a dead. He's like six. Six months now. Seven months.
Brittany Cyriax
Yeah.
Ed Gaudette
A. It's so.
Brittany Cyriax
Cool. Sounds like you're enjoying.
Ed Gaudette
It. We're having.
Brittany Cyriax
Fun.
Ed Gaudette
He's. Yeah. I. I become the person I hope I did never. Became the doting grandparent. I've become the, like, I take more photos of. Yeah, I know, I know. I know it sounds awful to say, but it's like, I hope I don't become one of those people that is always, like, you know, posting about food on Facebook or posting about my dog or my grandkid on Facebook. And now.
Brittany Cyriax
I know you have an Instagram page for just posts of you and.
Ed Gaudette
Your. I don't do the Instagram. I don't do the Instagram. Yeah, you don't do. No, I don't do the Instagram and Tick Tock or whatever the talk it is. I don't know what the talk. I don't.
Brittany Cyriax
Know. I also don't do the.
Ed Gaudette
Talk. Yeah, I don't. My kids all. I have three daughters. They all do the talk. And I don't get. I don't like. I don't get it. Like, I read a voracious reader. If you ever really want to read something that's so dark, in fact, it's in the title. It's in the title. Dark Aon.
Brittany Cyriax
It's. No, I'm not. I'm not a dark type of. You.
Ed Gaudette
Know. Listen to this. Transhumanism and the war against.
Brittany Cyriax
Humanity.
Ed Gaudette
Yeah. About. Yeah. This is like. Someone just recommended it, so of course I had to buy it. And I'm like.
Brittany Cyriax
Reading. I'll go ahead and get the Cliff.
Ed Gaudette
Notes. It's terrible. It's awful. It's like the end of the world as we know it. And I don't feel.
Brittany Cyriax
Fine. We don't. We don't need any more of.
Ed Gaudette
That. I know, Exactly. We need to move to Colorado or.
Brittany Cyriax
Boulder. Yes. For the.
Ed Gaudette
Mountains. That's for the mountain. Do you.
Brittany Cyriax
Ski. I.
Ed Gaudette
Do. Ah. I was just at Park City not to ski for a class.
Brittany Cyriax
Event. Yeah. And what did you.
Ed Gaudette
Think? Utah. Utah, right. Yeah, that's in.
Brittany Cyriax
Utah. It was cold there, yet it was.
Ed Gaudette
Great. No, it was nice. It's beautiful. I've never been to this particular lodge. It was quite nice and. But I have skied at Snowbird and.
Brittany Cyriax
Alta. Are you a good.
Ed Gaudette
Skier? I was back then, yeah. But I'm not anymore because I have jello hip or whatever you want to call.
Brittany Cyriax
It. It's a little risky if you.
Ed Gaudette
Don'T. I love. I skied all my life. Yeah. I ballet skied. Ballet.
Brittany Cyriax
Skied. I don't even know what that.
Ed Gaudette
Is. Neither did I. It was very short skis, like 1.
Brittany Cyriax
40S.
Ed Gaudette
Okay. Very short. A lot of jumps and tricks and, you know, and three 60s and spread Eagles and J's and flips and screens that I should not been doing when I was.
Brittany Cyriax
Younger. But I just straight up do the pizza and I do it for a couple pizza. Oh, yeah. Yeah. I do the.
Ed Gaudette
Pizza. The wedge. The.
Brittany Cyriax
Wedge. Yep. And I do it for a couple times just so I can say it's all right that I'm having a mimosa at, you know, 11. So that's my skiing. If you.
Ed Gaudette
Can. The excuse for the mimosa. Well, the best way to learn how to parallel. Well, first of all, I mean, you're in powder heaven. So all you gotta do is just lean a little forward and make sure you don't hit the mogul.
Brittany Cyriax
Field.
Ed Gaudette
Yeah. If you get a balloon and just. Yeah. And just hold it between your legs. That's the best way to learn how to.
Brittany Cyriax
Parallel. Everyone will look at me like I'm.
Ed Gaudette
Insane. Who cares? Do you care? Who cares? You're on ski.
Brittany Cyriax
Slopes. They're gonna be like, stay away from that girl because she'll make sure we're injured. I don't know. I'll try.
Ed Gaudette
It. You could be cooler. You get on a board that I can't.
Brittany Cyriax
Do. I did try it and I did like a 360 on the ground. Like, fractured a rib. I won't be.
Ed Gaudette
Back. I did. You.
Brittany Cyriax
Broke? Yeah. And it was during lessons. Like, I feel like they should have protected me from that.
Ed Gaudette
Situation. That's not good. Yeah. No, I've never been on a board. I. I just. Yeah, but. Yeah, unfortunately, no longer. But I do miss it. I have dreams about skiing. I know. That's how much I miss it. Yeah. Anyway, so. All right, let's get back to the question. Did you tell me the riskiest thing about. Yeah, you.
Brittany Cyriax
Did. I did. It probably wasn't a new.
Ed Gaudette
Answer. No, it was good. It was good.
Brittany Cyriax
No. Can't do it for.
Ed Gaudette
Everyone. No, that's right. That's right. No, you had some good answers. All right. If you weren't doing this, what would you be doing? What are you most passionate about.
Brittany Cyriax
Doing? If I weren't doing this.
Ed Gaudette
Job. Yeah, if you weren't doing this job. You have any hobbies.
Brittany Cyriax
Or. Oh, yeah. Well, I think I'm in a house full of boys, and I'm about to get a dog that's a boy. But if we're not cheering on the Nebraska Corn Huskers. Go, Big.
Ed Gaudette
Red. Go, Big.
Brittany Cyriax
Red. We're watching some kind of sports, playing sports, arguing about sports. I beat them a lot in fantasy football, believe it or.
Ed Gaudette
Not. I'm glad you qualified that.
Brittany Cyriax
Yeah. I do something, but my mother.
Ed Gaudette
Just beat me a lot. There was no fantasy football. I just got beaten a.
Brittany Cyriax
Lot. I beat them a lot in fantasy.
Ed Gaudette
Football. Yeah. Nice, nice. That's interesting that you play fantasy football. I've talked to so many people recently that play it, and I just never got my. I've been schooled now, so I kind of understand how it's.
Brittany Cyriax
Played.
Ed Gaudette
Yeah. I went to Vegas recently and I did a prop bet. Do you know what that.
Brittany Cyriax
Is? Have no.
Ed Gaudette
Idea. Okay. A prop bet is where instead of betting on the team, you can bet on, like, the quarterback throws X number of.
Brittany Cyriax
Passes. Oh.
Ed Gaudette
Yes. The receiver catches Y number of passes, or a running.
Brittany Cyriax
Back. Isn't that like a parlay? Yeah, there it.
Ed Gaudette
Is.
Brittany Cyriax
Yes. You can.
Ed Gaudette
Do. Yeah, yeah. You have, like, three or four, two things together, and if they hit, you win. Of course, I did not win because, you.
Brittany Cyriax
Know. Yeah.
Ed Gaudette
Yeah. But it was fun because you watch sports at a different.
Brittany Cyriax
Level. Yeah. When you're more engaged. Yeah, yeah. And I say that's the reason I started fancy football, like, a decade ago, is I realized, well, this is how we're spending a lot of our life. And so either I've got to spend time. Right. This is what they consider quality time, or find my own hobbies. And so fantasy football kind of keeps me engaged with the.
Ed Gaudette
Boys. That's good. Yeah. No, that's.
Brittany Cyriax
Good.
Ed Gaudette
Yeah. I mean, you could have had geeky kids like me, and you'd be playing Dungeon and Dragons. I'm not sure that's, like, the.
Brittany Cyriax
Fun. That's true. That's.
Ed Gaudette
True. Yeah. That's good. All right, so a couple more questions. If you're on a Desert Island. You could bring five records or albums with you. What would you.
Brittany Cyriax
Bring? Well, sorry, it's not gonna be Grateful Dead.
Ed Gaudette
Okay. There's plenty of islands out there I could be on. I don't have to be on your.
Brittany Cyriax
Island. Yeah, I think probably friends, because I feel like that show never gets old to me. I could probably watch it the rest of my life.
Ed Gaudette
Yeah.
Brittany Cyriax
Good. Definitely. You know, I like to lift weights and, you know, the island may or may not have weights, but I need to have a workout video because if I'm going to be stranded, I'm coming back in the best shape of my life for.
Ed Gaudette
Sure. Yeah. This is not Muscle beach, but it's Muscle island, so you'll be.
Brittany Cyriax
Fine. There you go. And then, I don't know, something to keep me. Like we were talking about. I can talk to a brick wall. So I'm going to go insane without someone to talk to. So something upbeat so I'm not just talking to myself all day.
Ed Gaudette
Long.
Brittany Cyriax
Nice. You know, I don't know. I like a lot of Cardi B. Britney Spears. I'm a Britney Spears fan. Yeah, you.
Ed Gaudette
Know. You like.
Brittany Cyriax
Lizzo. She's all right. No, you know, there was a lot of hype about her, so I don't.
Ed Gaudette
Know. She had a couple good.
Brittany Cyriax
Songs. Yeah. It doesn't seem like we share a lot of, you know, similar music.
Ed Gaudette
Interests. But you like.
Brittany Cyriax
Journey? I mean, who doesn't like.
Ed Gaudette
Journey? Well, that there.
Brittany Cyriax
Is. Yeah. I like Hootie and the.
Ed Gaudette
Blowfish. Hootie. Yeah.
Brittany Cyriax
Nice. Yeah, I like older country music, so I don't.
Ed Gaudette
Know. Not the new.
Brittany Cyriax
Stuff. It's okay. Yeah, it's all.
Ed Gaudette
Right. You heard of Zach Brian? You know Zach.
Brittany Cyriax
Brian? Yeah.
Ed Gaudette
Yeah. You like Zach.
Brittany Cyriax
Bryan? I do. I just. I mean, I feel like he kind of sounds like older.
Ed Gaudette
Country. Yeah, you know, he does. So he's like almost like a country.
Brittany Cyriax
Springsteen. Yeah, that's so I kind.
Ed Gaudette
Of. You like.
Brittany Cyriax
Springsteen? I think I like. No.
Ed Gaudette
No. Don't like.
Brittany Cyriax
Springsteen.
Ed Gaudette
Sorry.
Brittany Cyriax
Wow. No.
Ed Gaudette
Sorry. No racing in the streets for you? No, no. Okay. All right, last question. If you're talking to a graduate, recent graduate, wanted to get into healthcare, wanted to get an IT informatics. What would advice would you give her or.
Brittany Cyriax
Him? Yeah, actually. And I get a lot of people reaching out to me about this work. I think when you're a newer nurse and you're kind of in the thick of it and how hard it is right now, a position like mine looks in their mind cushier than kind of what they're going through. And I really caution them that's not the case and that you really have to do the work and know what the work is like to do well in a position like mine. If you really do want to make nurses lives easier, you have to live through it. And it can't just be one or two years right in the profession. And so I think sticking with it, really getting your core foundation as a nurse together, but getting involved in those extra committees, making sure your voice is heard when we're asking you to come to the table for projects, really representing your role to the technology companies, because we don't do anything in a silo. We really do ask for the nurses to come to the table here when we're engaging in projects. And so just being engaged in that way and having control over what tools are going to impact them from their day to day. Just imagine if we can solve their problems because of the engagement and they actually want to stay at the bedside. I think at the end of the day, that's really what I'm after for the workforce, is to solve real problems for them and not only just solve problems, but create something that's a resource to them because they're not going to know everything. And it gets really scary when you're in a situation with a patient and you don't know what to.
Ed Gaudette
Do.
Brittany Cyriax
Right. And so I think just really you have to go through all that to appreciate the value that would bring and the problems that you're trying to solve. So my advice is, you know, stick with it, stay engaged, do the extra raising of your hand, use your voice, advocate for the profession and then thanking them just for the hard work and being there and continuing to.
Ed Gaudette
Learn. That's great advice and thank you for your time. It's really a pleasure talking to you today on the on the program. This is Ed Gaudette from the Risk Never Sleeps podcast. If you're on the front lines protecting patient safety and delivering patient care, remember to stay vigilant because risk never.
Ed Gaudet
Sleeps. Thanks for listening to Risk Never Sleeps for the show, notes, resources and more information and how to transform the protection of patient safety, Visit us@SenseInet.com that's C-E N S I N-E-T.com I'm your host, Ed Gaudet. And until next time, stay vigilant because risk never.
Guest: Brittany Cyriacks, Clinical Informatics Program Director, UCHealth
Host: Ed Gaudet
Date: January 7, 2026
This episode explores the rapidly evolving intersection of artificial intelligence (AI), nursing, and bedside care. Host Ed Gaudet speaks with Brittany Cyriacks, Clinical Informatics Program Director at UCHealth, about how new technologies—including ambient AI, computer vision, and virtual command centers—are revolutionizing both patient safety and the nursing experience. Cyriacks offers an insider’s perspective on the transformation happening inside the “smart room,” shares her professional journey, and gives practical advice for nurses considering careers in informatics.
On Informatics as a Career Risk:
On Teaching and Real-time Support:
On Staying Humble and Curious:
This episode blends practical, forward-looking discussion on the infusion of AI into clinical workflows with personal reflection and humor. Brittany Cyriacks offers nuanced commentary in a relatable, down-to-earth tone, balancing technical vision with empathy for staff, patients, and the challenges of culture change in nursing. The friendly banter and real-world anecdotes keep the conversation both engaging and instructive for listeners in healthcare and beyond.