Shannon worked initially in business and HR, then transitioned into local government nearly ten years ago, developing a passion for infrastructure while supporting management teams.

As an intelligence officer for the Renmark Paringa Council, she coordinated resources, working diligently with her team to prepare for the River Murray flood's impacts on the community.

Shannon emphasised leveraging local expertise, involving community members in flood response efforts, highlighting their significant role in managing the crisis effectively.

Coordinating inspections and repairs, she focused on restoring damaged roads and systems, ensuring crucial access routes remained operational during the flood.

Shannon's team monitored levees using GIS tools, maintaining a daily inspection regimen to promptly respond to any structural issues.

Ensuring transparency, she led communications, updating the community on recovery plans, and prioritising clear, ongoing dialogue through social media and public sessions.

Post-flood, Shannon applied learned lessons to strengthen future preparedness, fostering a culture of resilience and environmental appreciation within the community.

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We hope that you enjoyed this episode of River Murray Recovery Stories, brought to you by Kintsugi Heroes.

Please take care: if you have been triggered by listening to this episode we recommend you get in contact with someone who can help keep you safe and give you the support you need. This may be Lifeline, AA, a friend, a counsellor, or some other support group.

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Warmly,

The Kintsugi Heroes team