Loading summary
A
Do you love referrals but hate asking for them? Well, then you've come to the right place. This is the Roadmap to Referrals podcast and I'm your host, Stacey Brown. Randall, you want more referrals? So where's the best place to start? In today's episode, I'm going to break it down for you. But first, a real quick, important announcement. It is almost time for me to announce the next Referral accelerator, which is my two day in person workshop with ongoing support from me when you return back to the office. We've improved the Referral accelerator and I can't wait to share all the details with you. Next week we'll be announcing the improved format. Of course there are dates coming up in October and a special unlimited bonus to get an early jump on being notified. Your first step is to complete our application. There's no obligation once you complete the application, but we do want to assess if we're fit to work together before you take that next step of pulling the trigger and registering. So if you want to learn all about the accelerator, stay tuned. Next week the details are coming out and of course go ahead and complete that application. Now just go to Stacy BrownRandall.com application and you'll be able to be one of the first in line to learn about and then maybe even sign up for the October Referral Accelerator. Okay, let's dive in. You want more referrals? So where's the best place to start? I find most people overlook what's right in front of them, which has potential to be your best opportunities. There are typically two places to start, depending on what's happening with referrals in your business right now. One, being generating more referrals from those already referring you, or two, cultivating new people to start referring to you. Which one of those two that you need to start with depends on what your data actually shows. You know, a spray and pray approach with your referrals isn't a good idea. Referrals are too stinking valuable. Don't ever leave them to chance. But to do that, you need to figure out where to start. So when deciding where to begin, well, the answer is actually simple enough. It's just though not very glamorous. Your data, you guessed it. Your referral data provides the direction. Should you start with the group that's already referring you, or should you start by cultivating new people? To know, you need to be able to answer this question. How many people do you have right now referring you that are active, meaning they've referred you in the last year or two. Now, as a general rule, if that number is more than six people, I'd have you start by building your plan to cultivate more referrals from those existing active referral sources. But if that number is less than six people, then we'd first focus on cultivating new people to start referring you. Now, will you do both cultivating existing and new people to refer you? Absolutely, yes. But the question is always in what order will you start? So let's play this out using one of my clients. When Mindy started working with me, her data showed she had 10 active referral sources and one inactive. So this is how I built her plan of action for her first 90 days. Number one, we built a plan to cultivate more referrals from her original 10 referral sources. Two, we decided to re engage the one inactive referral source. Three, we mapped out language and discussion points as she worked to actually shift the type of client her referral sources were referring to her. And this was because she had actually shifted the model of her business from being a fractional CFO to an M&A advisor and exit strategist. Four, we did a jump start with her client base because we realized that there was some untapped referral source opportunity right there. And five, we built a plan to identify and cultivate new referral sources, but with a focus on the new ideal referral source profile since her ideal client had shifted. Now, to put this in context, Mindy worked with me over two days in person, which I offer through my referral accelerator format or my VIP referrals experience format. So we built this immediately. Those five things I just told you, plus some others. We built that immediately in those two days. But here's important, she didn't deploy it all at once. We mapped out a timeline for execution based on her capacity. Here's what often gets missed. When people see Mindy's plan of action, they start to tell a story in their head about how much work it'll be, how much time and energy will be needed, and they assume they know. What's overlooked, though, in their assumption is the real expectation of time and energy and work. So here's how the work breaks down so you have an actual understanding of what it looks like. That first plan to cultivate more referrals from her original 10 existing referral sources. We're doing five to six outreach over the course of 12 months. So five to six outreaches over the course of a full year, that's not daily. That's not weekly and that's not even monthly. Second, that re engaging of that one inactive referral source. Well, because she had one inactive. It was one conversation. And then she made some decisions after that. For the third thing we did, which was creating language for her to use is so she could be able to communicate. Well, the shift in her business plus how to work that into conversation, that felt natural. So it was one thing to identify the language of how she was going to talk about the shift in her business, but also to make that language written in a way and for her to understand it in a way to where she would feel natural actually saying it to somebody in conversation. That was just simple creation and then her doing some memorization. Now, the fourth thing of course, is we knew we had some untapped potential with those clients. So there was the client referral jumpstart, which was one email we sent out, but it includes absolutely no asking whatsoever. And of course, the fifth, the plan that we built to cultivate new referral sources. Now that one's going to take a little bit more work and that's more like monthly outreach to a group of potential referral sources with specific organized follow up throughout the course of the year. Did we do more? Yes. Mindy and I actually worked together over a year, but that's actually how I built her plan to get her started and then we built it all. When you work with me, here's what I want you to understand. We are swapping out the work of things you don't want to do, like networking all the time, like your life depends on it, or, or adding a gimmicky tactic to your marketing or that awkwardness you feel when you're asking clients and contacts and others for referrals. We're swapping all that out for a different type of work. So let me also make sure you understand a quick give you a quick note on our general rule. I mentioned earlier that there's a general rule is six referral sources to decide where to start. Right. So it's but it's not a hard and fast rule. So who those six people are, like who those six people are, if you have at least six or more, who they are matters, plus how many referrals you need every year helps us decide where to start. And I think that's an important thing for you to remember is when we're thinking about, hey, if we have six, we start with existing referral sources. If we have five or less, we start, of course, with our building out new potential referral sources but who that six are and what you really want from referrals actually indicates where we're going to start as well. So again, the rule of six is not a hard and fast rule. It is a rule that can be modified if needed. And that's the beauty of working with me, right? We have conversations and so I know your business, what you're trying to accomplish, and what you need from referrals. Here's the best approach. Always operate from a referral strategy built specifically for your business. Your referrals deserve a cultivated, strategic approach, never a scattershot. Not knowing where to start with referrals so you can have the greatest impact is actually the biggest opportunity that people overlook when it comes to referrals. So do me a favor, don't be one of them. You can access the transcripts and the resources mentioned and the links below this video, you know, right below or of course on the Show Notes page for this episode. Stacybrownrandall.com 423 for those listening to this episode, please leave a five star rating and subscribe to the show. For Those watching on YouTube, thank you. Please like this video, Drop me a comment and subscribe so you never miss a single video. All right, bye for now.
Podcast: Roadmap to Referrals
Host: Stacey Brown Randall
Episode: #423
Date: July 21, 2026
In this episode, Stacey Brown Randall dives into a critical, often-missed starting point for generating referrals: maximizing the potential of your existing referral sources before seeking new ones. By sharing real-life examples and breaking down her proven framework, Stacey empowers listeners to create practical, data-driven referral strategies that feel natural—not forced or gimmicky.
Stacey immediately debunks the “spray and pray” approach, stressing that referrals are too valuable to leave to chance.
The starting point in building a referral plan is guided by your data—specifically, identifying your active referral sources.
Two common positions:
Quote:
"Referrals are too stinking valuable. Don't ever leave them to chance."
—Stacey Brown Randall [03:35]
"The rule of six is not a hard and fast rule... who those six people are, and what you really want from referrals, actually indicates where we're going to start as well."
—Stacey Brown Randall [15:15]
Context:
Stacey walks listeners through a client scenario, breaking down how a tailored, step-by-step plan can unlock hidden referral opportunities.
Mindy’s Data:
The 5-Step Plan:
Key Takeaway – Execution Feels Manageable:
"Five to six outreaches over the course of a full year, that's not daily. That's not weekly. That's not even monthly."
—Stacey Brown Randall [10:42]
"What's overlooked... is the real expectation of time and energy and work."
—Stacey Brown Randall [09:25]
"Your referrals deserve a cultivated, strategic approach, never a scattershot."
—Stacey Brown Randall [16:25]
| Timestamp | Speaker | Quote | |:---:|:---|:---| | 03:35 | Stacey | "Referrals are too stinking valuable. Don't ever leave them to chance." | | 10:42 | Stacey | "Five to six outreaches over the course of a full year, that's not daily. That's not weekly. That's not even monthly." | | 09:25 | Stacey | "What's overlooked... is the real expectation of time and energy and work." | | 15:15 | Stacey | "The rule of six is not a hard and fast rule... who those six people are, and what you really want from referrals, actually indicates where we're going to start as well." | | 16:25 | Stacey | "Your referrals deserve a cultivated, strategic approach, never a scattershot." |
Resources & Full Transcript:
Available at staceybrownrandall.com/423
Engagement Reminder:
Stacey encourages ratings, feedback, and episode comments for ongoing connection and value!
This episode is a practical masterclass for anyone seeking to expand their business naturally—by leveraging the best referral opportunities hiding in plain sight.