Charlotte Hooper, Head of Operations at the Cyber Helpline, discusses the charity's efforts in supporting victims of cybercrime and online harm, including cyberstalking, technology-enabled domestic abuse, fraud, and scams.

Charlotte shares her unconventional career path from the beauty industry to cyber support, motivated by her own experience of being covertly stalked.

The conversation covers the organisation's global reach, the development of their in-house chatbot, emerging trends in cybercrimes involving AI, and the impact of these crimes on various demographics.

Emphasis is placed on the importance of real-life training scenarios for both employees and employers, understanding new threats, and providing effective support systems. Practical advice for responding to potential scams and the need for comprehensive support policies in workplaces is also discussed.

You can find The Cyber Helpline here :-

https://www.thecyberhelpline.com/

You can email your questions and dilemmas to us on safespacefrom@gmail.com

Listen to Wendy and her cohost, Shane Waters on Foul Play Crime Series, wherever you listen to podcasts https://www.itsfoulplay.com/

This episode is sponsored by Hippo Accountants – discount code for our listeners is SAFE for 50% off a tax consultation. https://hippoaccountants.com/tax-consultation/

If you would like free impartial advice on a workplace issue, you can call ACAS on 0300 123 1100 https://www.acas.org.uk/

If you have workplace issue relating to pregnancy, then you can contact Pregnant Then Screwed https://pregnantthenscrewed.com/

And the Samaritans are always there to listen, their number is 116 123 https://www.samaritans.org/

Our intro and outro music is Storm Before the Calm. Interludes are, The Future is Bright and Digital Dreams. All by LNDO.

Stay Safe and remember …………. You are not alone !

Episode 30 - Charity : The Cyber Helpline