In this insightful episode of the Scaling Startups Podcast, host Irene Ortiz-Glass sits down with the dynamic duo from Veterinary Emergency Group (VEG), Dr. David Bessler, founder and CEO, and David Glattstein, co-founder and president. Together, they delve into the journey of VEG, from its humble beginnings to becoming a revolutionary force in the veterinary emergency industry. The conversation covers their unique partnership, the importance of aligning values, the critical role of culture, and the strategic decisions that have fueled their impressive growth. Whether you're a startup founder, a business leader, or someone interested in the veterinary field, this episode offers valuable lessons on scaling, leadership, and innovation.

### Chapter Markers:
- **00:00 - 03:00**: Introduction to the Scaling Startups Podcast and today's guests, Dr. David Bessler and David Glattstein from Veterinary Emergency Group (VEG).
- **03:01 - 06:00**: Background of Dr. David Bessler and David Glattstein; their journey into the veterinary emergency industry.
- **06:01 - 09:00**: The meeting of the two Davids and the inception of their partnership.
- **09:01 - 12:00**: Balancing complementary skills and shared values in a co-founder relationship.
- **12:01 - 15:00**: Early growth and the pivotal moments leading to VEG's expansion.
- **15:01 - 18:00**: The impact of COVID-19 on VEG's business and the subsequent growth surge.
- **18:01 - 21:00**: Importance of employee experience and culture in scaling a business.
- **21:01 - 24:00**: Strategic decisions and the role of external advice in VEG's growth.
- **24:01 - 27:00**: Defining and operationalizing company culture at VEG.
- **27:01 - 30:00**: Embedding culture across multiple locations and ensuring consistency.
- **30:01 - 33:00**: Final thoughts on leadership, scaling, and maintaining alignment in a growing company.

### Resources:
- **Veterinary Emergency Group (VEG)**: [Website](https://veterinaryemergencygroup.com/)
- **Scaling Startups Podcast**: [Website](https://scalingstartups.com/)
- **Books Mentioned**:
- "Start with Why" by Simon Sinek
- "The Culture Code" by Daniel Coyle
- **Podcasts Mentioned**:
- "How I Built This" with Guy Raz
- "Masters of Scale" with Reid Hoffman

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